請選擇適用於您採用之趨勢科技產品及服務的條款。假如您擁有其他直接與趨勢科技簽訂的協議，該協議將用作管制您所使用之產品及 / 或服務。
企業授權合約
Welterweiter Vertrag Uber UnternehmensSoftware und/oder Gerate（德文）
Contrato de Licencia Global de Uso de Software y/o Dispositivos Trend Miro （西班牙文）
Contrat de Licence et D’equipement de Securite（法文）
Contratto Globale Software E/o Apparecchi（意大利文）
글로벌 비즈니스 소프트웨어 및/또는 어플라이언스 계약（韓文）
Globalna Umowa W Sprawie Oproramowania Biznesowego I/Lub Urzadzen （波蘭文）
ข้อตกลงซอฟต์แวร์และ/หรืออุปกรณ์เพื่อธุรกิจทั่วโลก（泰文）
雲服務服務條款
Terms of Service for Trend Micro Cloud Services（英文）
Nutzungsbedingungen Für Cloud-Dienstleistungen Von Trend Micro（德文）
Conditions De Service Des Services Cloud（法文）
Termini Dei Servizi Cloud（意大利文）
Warunki Świadczenia Usług W Chmurze（波蘭文）
Termos de Servico Para Os Servicos em Nuvem da Trend Micro （葡萄牙文 / 巴西）
ПОЛЬЗОВАТЕЛЬСКОЕ СОГЛАШЕНИЕ ДЛЯ ОБЛАЧНЫХ СЕРВИСОВ КОМПАНИИ（俄羅斯文）
Condiciones Generales De Uso Para Los Servicios En La Nube（西班牙文）
消費者用戶授權合約
Consumer End User License Agreement（英文）
Forbruger Slutbrugerlicensaftale（丹麥文）
Consumer End User License Agreement - Canada（英文）
Licencia de Usuario Final de Consumidores（西班牙文）
Contrat de Licence Utilisateur Final pour les Consommateurs（法文 - 魁北克）
Perjanjian Lisensi Pengguna Akhir Trend Micro - Konsumen（印尼文）
Contratto di Licenza per Utilizzatore Finale（意大利文）
Licentieovereenkomst Eindgebruikers voor Consument（荷蘭文）
Lisensavtale Sluttbrukere for Forbruker（挪威文）
Umowa Licencyjna Użytkownika konsumentów（波蘭文）
Licencia de Usuario Productos para Consumidores（西班牙文、拉丁美洲）
Contrato de Licença de Usuário Final（葡萄牙文 / 巴西）
Лицензионное соглашение Тренд Майкро с конечным пользователем （俄羅斯文）
Licensavtal Slutanvändare för Konsument（瑞典文）
สัญญาอนุญาตให้ใช้ซอฟต์แวร์ สำหรับผู้ใช้ทั่วไป（泰文）
Son Kullanıcı Lisans Sözleşmesi（土耳其文）
Thỏa thuận Cấp phép Sử dụng của cho Người sử dụng cuối（越南文）
Contrat de Licence Utilisateur Final pour les Consommateurs（法文 - 魁北克）
Licenční smlouva společnosti Trend Micro s konečným uživatelem（捷克文）
Trend Micro Web Security Services for Sony PlayStation
Web Security Services for Sony PlayStation（英文）
Web Security Services for Sony PlayStation（阿拉伯文）
Web Security Services for Sony PlayStation（丹麥文）
Web Security Services for Sony PlayStation（德文）
Web Security Services for Sony PlayStation（西班牙文）
Web Security Services for Sony PlayStation（芬蘭文）
Web Security Services for Sony PlayStation（法文）
Web Security Services for Sony PlayStation（意大利文）
Web Security Services for Sony PlayStation（韓文）
Web Security Services for Sony PlayStation（荷蘭文）
Web Security Services for Sony PlayStation（挪威文）
Web Security Services for Sony PlayStation（波蘭文）
Web Security Services for Sony PlayStation（葡萄牙文）
Web Security Services for Sony PlayStation（俄文）
Web Security Services for Sony PlayStation（簡體中文）
Web Security Services for Sony PlayStation（瑞典文）
趨勢科技承諾為所有客戶，包括殘疾人士，提供最佳服務。
輔助性設備
我們會確保員工已接受培訓，與及熟識使用殘疾人士在採用我們的產品及服務時可能用到的不同輔助性設備。趨勢科技會採取適當措施，確保使用輔助性設備的客戶不會因而不能使用我們的產品與服務。
溝通
我們與殘疾人士的溝通方式，會將他們的殘疾考慮在內。
網站無障礙設計指引
我們的網站依照 WCAG 2.0 A 及 AA 無障礙指引設計。
(http://www.w3.org/WAI/intro/wcag)
輔助動物
我們歡迎殘疾人士帶同輔助性動物進入我們開放予公眾的處所，所有開放予公眾的處所都容許輔助性動物進入。
支援人員
殘疾人士的支援人員都可以陪同他們進入我們的處所，而支援人員亦不會因而被徵收額外費用。
臨時服務中斷
在為殘疾人士提供的服務或設施按計劃或意外中斷時，趨勢科技會即時通知客戶。這個清楚發佈的通告內的資訊包括服務中斷的原因、預計的中斷時間、及替代的設施與服務（如有的話）。
此通告將展示於趨勢科技渥太華辦事處的接待處或大門口，同時亦會發佈在趨勢科技網站及在適當情況下置於電話歡迎訊息內。
培訓
趨勢科技會提供培訓予員工、義工及其他代表公司面對公眾或第三方機構的人士，亦會提供培訓予參與制訂和提供產品及服務有關政策、計劃、實務及程序的人員。
所有代表趨勢科技與公眾或第三方聯繫，或是參與制定提供產品與服務運作方法的員工都會接受培訓。
此培訓會在新僱員上任第一個月內的新員工入職程序內進行。
培訓內容包括：
員工在無障礙客戶服務計劃更新時會再次接受培訓。
反饋程序
希望就趨勢科技為殘疾人士提供產品及服務的方式提供意見的客戶，可以利用列於趨勢科技網站的電話、寄發郵件或發出電郵至指定地址。
所有反饋，包括投訴，可以發予人力資源部：
美國總部
Trend Micro Incorporated
225 E. John Carpenter Freeway, Suite 1500
Irving, Texas 75062 U.S.A.
電話：+1 817 569 8900
免付費專線：(888) 762 8736
加拿大：
Trend Micro Canada Technologies Inc.
Suite 200, 40 Hines Rd, Ottawa, ON, Canada K2K 2M5
電郵：NA_HR_Benefits@TrendMicro.com
電話：613 599 4505
在收到反饋後，趨勢科技會評估投訴或要求，並嘗試合理地修正設施或程序，以回應反饋者的關注。如有需要，趨勢科技會聯絡提出反饋人士來找出更多資料及建議。客戶可在 3 至 5 個工作天內收到回覆。
取得資料通告
趨勢科技會透過網站 www.trendmicro.com 通知公眾我們可供申索取閱的政策。
對本文及其他政策的修改
趨勢科技會修改或移除任何未有尊重或促進殘疾人士的尊嚴與獨立性的政策。
If you are a citizen or resident of the United States or if you are accessing this website (trendmicro.com) while located within the United States or any of its territories, by accessing and/or continuing to access this website, you agree that any claim or controversy that you may have against Trend Micro Incorporated (U.S.) or any of its parents, subsidiaries, or affiliates that arises out of or relates to your activity on this website shall be settled by individual arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.
The place of arbitration shall be Dallas, Texas, United States of America. The arbitration shall be governed by the laws of the State of Texas. Each party will, upon written request of the other party, promptly provide the other with copies of all relevant documents. There shall be no other discovery allowed. The arbitrator(s) will have no authority to award punitive or other damages not measured by the prevailing party's actual damages, except as may be required by statute. The arbitrator(s) shall not award consequential damages in any arbitration initiated under this section. Any award in an arbitration initiated under this clause shall be limited to monetary damages and shall include no injunction or direction to any party other than the direction to pay a monetary amount. Pursuant to the Commercial Arbitration Rules, the arbitrator(s) will have the authority to allocate the costs of the arbitration process among the parties but will only have the authority to allocate attorneys' fees if a particular law permits them to do so.
All arbitration proceedings shall be in the form of an individual arbitration. No joint, consolidated, or class proceedings shall be permitted unless Trend Micro Incorporated, in its sole discretion, consents to allow claims (and any associated counterclaims) to be consolidated into one or more joint arbitrations. By accessing or continuing to access this website, you hereby irrevocably waive any right—in law, equity, or otherwise—to initiate or participate in any class-action proceedings that include, arise out of, or are related to claims that are within the scope of this arbitration provision.
This Statement Covers Financial Year 1st January 2022 to 31st December 2022
This statement is made pursuant to Section 54 of The Modern Slavery Act of 2015 and sets out the steps that Trend Micro has taken and is continuing to take to ensure that modern slavery or human trafficking is not taking place within our business or supply chain.
Modern slavery is a crime and a violation of fundamental human rights and encompasses slavery, servitude, human trafficking and forced labour all of which have in common one person depriving another of their liberty in order to exploit them for personal or commercial gain. Trend Micro has a zerotolerance approach to any form of modern slavery. We are committed to acting ethically and with integrity and transparency in all business dealings and to putting effective systems and controls in place to safeguard against any form of modern slavery taking place within the business or our supply chain. We expect the same high standards from all of our contractors, suppliers and other business partners. As part of our contracting processes, we include specific prohibitions against the use of forced, compulsory or trafficked labour, or anyone held in slavery or servitude and we expect that our suppliers will hold their own suppliers to the same high standards. This policy applies to all persons working for us or on our behalfin any capacity, including employees at all levels, directors, officers, agency workers, seconded workers, contractors, external consultants, third-party representatives and business partners.
About Trend Micro:
Trend Micro is engaged in designing and licensing security software and related services. Find out more at: https://www.trendmicro.com/en_gb/about.html
Supply Chain:
Trend Micro and its operating affiliated companies take steps to verify, evaluate and address risks of slavery and human trafficking in our supply chain.
Due to the nature of our business, we deem ourselves to have a low risk of modern slavery in our business and supply chain, however, with our supplier selection and on-boarding procedure we do undertake appropriate due diligence establishing relationships of trust and integrity with our suppliers and enter into contracts in order to provide contractual commitments to be made by the companies involved.
Our Policies:
We operate a number of internal policies to ensure that we are conducting business in an ethical and transparent manner. The following policies are available to employees via our intranet and HR departments:
Our Practices:
We continue to embed the principles of the Modern Slavery Act 2015 through: