WORM_CRIBZ.J

To restart in Safe Mode:

• For Windows 2000 users

1. Restart your computer.
2. Press F8 when you see the Starting Windows bar at the bottom of the screen.
3. Choose the Safe Mode option from the Windows Advanced Options menu then press Enter.

• For Windows XP users

1. Restart your computer.
2. Press F8 after the Power-On Self Test (POST) routine is done. If the Windows Advanced Options menu does not appear, try restarting then pressing F8 several times when the POST screen appears.
3. Choose the Safe Mode option from the Windows Advanced Options menu then press Enter.

• For Windows Server 2003 users

1. Restart your computer.
2. Press F8 after Windows starts up. If the Windows Advanced Options menu does not appear, try restarting again and pressing F8 several times afterward.
3. On the Windows Advanced Option menu, use the arrow keys to select Safe Mode then press Enter.

• For Windows Vista, Windows 7, and Windows Server 2008 users

1. Restart your computer.
2. Press F8 after the Power-On Self Test (POST) routine is done. If the Advanced Boot Options menu does not appear, try restarting and then pressing F8 several times after the POST screen is displayed.
3. On the Advanced Boot Options menu, use the arrow keys to select the Safe Mode option, and then press Enter.

• For Windows 8, Windows 8.1, and Windows Server 2012 users

1. Access the Charms bar by moving your mouse pointer to the upper right corner of the screen.
2. Move your mouse pointer down and click Settings>Change your PC Settings.
3. In the left panel, click General.
4. In the right panel, scroll down to the bottom to find the Advanced startup section, then click the Restart now button and wait for the system to restart.
5. In the Advanced Startup menu, click Troubleshoot>Advanced Options>Startup Settings>Restart and wait for the system to restart.
6. In the Startup Settings menu, press 4 to enable safe mode.

To delete registry keys this malware/grayware created:

1. Open Registry Editor. To do this:
   » For Windows 2000, Windows XP, and Windows Server 2003 users, click Start>Run, type regedit in the text box provided, and then press Enter.
   » For Windows Vista, Windows 7, and Windows Server 2008 users, click the Start button, type regedit in the Search input field then press Enter.
   » For Windows 8, Windows 8.1, and Windows Server 2012 users, right-click on the lower left corner of the screen, click Run, type regedit in the text box provided, and then press Enter.
2. In the left panel of the Registry Editor window, double-click the following:
   HKEY_LOCAL_MACHINE>SYSTEM>CurrentControlSet>Services
3. Still in the left panel, locate and delete the key:
   W32Time
4. Close Registry Editor.

To delete the registry value this malware created:

1. Open Registry Editor. To do this:
   » For Windows 2000, Windows XP, and Windows Server 2003 users, click Start>Run, type regedit in the text box provided, and then press Enter.
   » For Windows Vista, Windows 7, and Windows Server 2008 users, click the Start button, type regedit in the Search input field then press Enter.
   » For Windows 8, Windows 8.1, and Windows Server 2012 users, right-click on the lower left corner of the screen, click Run, type regedit in the text box provided, and then press Enter.
2. In the left panel of the Registry Editor window, double-click the following:
   HKEY_LOCAL_MACHINE>Software>Microsoft>Windows>CurrentVersion>RunOnce
3. In the right panel, locate and delete the entry:
   {random filename} = {random filename}"User Temp%\{random filename}.exe -w"
4. In the left panel of the Registry Editor window, double-click the following:
   HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>RunOnce
5. In the right panel, locate and delete the entry:
   {random filename} = "User Temp%\{random filename}.exe -w"
6. In the left panel of the Registry Editor window, double-click the following:
   HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>Run
7. In the right panel, locate and delete the entry:
   {random filename} = "{random filename}.exe"
8. In the left panel of the Registry Editor window, double-click the following:
   HKEY_LOCAL_MACHINE>Software>Microsoft>Windows>CurrentVersion>Run
9. In the right panel, locate and delete the entry:
   {random filename} = "{random filename}.exe"
10. In the left panel of the Registry Editor window, double-click the following:
    HKEY_CURRENT_USER>Software>Microsoft>Office>10.0>Access>Security
11. In the right panel, locate and delete the entry:
    Level = "1"
12. In the left panel of the Registry Editor window, double-click the following:
    HKEY_CURRENT_USER>Software>Microsoft>Office>10.0>Excel>Security
13. In the right panel, locate and delete the entry:
    Level = "1"
14. In the left panel of the Registry Editor window, double-click the following:
    HKEY_CURRENT_USER>Software>Microsoft>Office>10.0>Outlook>Security
15. In the right panel, locate and delete the entry:
    Level = "1"
16. Again In the right panel, locate and delete the entry:
    Level1Remove = ".bat;.com;.exe;.js;.jse;.reg;.vbe;.vbs"
17. In the left panel of the Registry Editor window, double-click the following:
    HKEY_CURRENT_USER>Software>Microsoft>Office>10.0>PowerPoint>Security
18. In the right panel, locate and delete the entry:
    Level = "1"
19. In the left panel of the Registry Editor window, double-click the following:
    HKEY_CURRENT_USER>Software>Microsoft>Office>10.0>Word>Security
20. In the right panel, locate and delete the entry:
    Level = "1"
21. In the left panel of the Registry Editor window, double-click the following:
    HKEY_CURRENT_USER>Software>Microsoft>Office>11.0>Access>Security
22. In the right panel, locate and delete the entry:
    Level = "1"
23. In the left panel of the Registry Editor window, double-click the following:
    HKEY_CURRENT_USER>Software>Microsoft>Office>11.0>Excel>Security
24. In the right panel, locate and delete the entry:
    Level = "1"
25. In the left panel of the Registry Editor window, double-click the following:
    HKEY_CURRENT_USER>Software>Microsoft>Office>11.0>Outlook>Security
26. In the right panel, locate and delete the entry:
    Level = "1"
27. Again In the right panel, locate and delete the entry:
    Level1Remove = ".bat;.com;.exe;.js;.jse;.reg;.vbe;.vbs"
28. In the left panel of the Registry Editor window, double-click the following:
    HKEY_CURRENT_USER>Software>Microsoft>Office>11.0>PowerPoint>Security
29. In the right panel, locate and delete the entry:
    Level = "1"
30. In the left panel of the Registry Editor window, double-click the following:
    HKEY_CURRENT_USER>Software>Microsoft>Office>11.0>Word>Security
31. In the right panel, locate and delete the entry:
    Level = "1"
32. In the left panel of the Registry Editor window, double-click the following:
    HKEY_CURRENT_USER>Software>Microsoft>Office>12.0>Access>Security
33. In the right panel, locate and delete the entry:
    Level = "1"
34. In the left panel of the Registry Editor window, double-click the following:
    HKEY_CURRENT_USER>Software>Microsoft>Office>12.0>Excel>Security
35. In the right panel, locate and delete the entry:
    Level = "1"
36. In the left panel of the Registry Editor window, double-click the following:
    HKEY_CURRENT_USER>Software>Microsoft>Office>12.0>Outlook>Security
37. In the right panel, locate and delete the entry:
    Level = "1"
38. Again In the right panel, locate and delete the entry:
    Level1Remove = ".bat;.com;.exe;.js;.jse;.reg;.vbe;.vbs"
39. In the left panel of the Registry Editor window, double-click the following:
    HKEY_CURRENT_USER>Software>Microsoft>Office>12.0>PowerPoint>Security
40. In the right panel, locate and delete the entry:
    Level = "1"
41. In the left panel of the Registry Editor window, double-click the following:
    HKEY_CURRENT_USER>Software>Microsoft>Office>12.0>Word>Security
42. In the right panel, locate and delete the entry:
    Level = "1"
43. In the left panel of the Registry Editor window, double-click the following:
    HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>Policies>Explorer
44. In the right panel, locate and delete the entry:
    DisallowRun = "1"
45. In the left panel of the Registry Editor window, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>.NETFramework>Windows Presentation Foundation>Hosting
46. In the right panel, locate and delete the entry:
    RunUnrestricted = "1"
47. In the left panel of the Registry Editor window, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Security Center
48. In the right panel, locate and delete the entry:
    AllAlertsDisabled = "1"
49. Again In the right panel, locate and delete the entry:
    AntiVirusDisableNotify = "1"
50. Again In the right panel, locate and delete the entry:
    AntiVirusOverride = "0"
51. Again In the right panel, locate and delete the entry:
    DisableMonitoring = "1"
52. Again In the right panel, locate and delete the entry:
    FirewallDisableNotify = "1"
53. Again In the right panel, locate and delete the entry:
    FirstRunDisabled = "1"
54. Again In the right panel, locate and delete the entry:
    FirewallOverride = "0"
55. Again In the right panel, locate and delete the entry:
    UacDisableNotify = "1"
56. Again In the right panel, locate and delete the entry:
    UpdatesDisableNotify = "0"
57. In the left panel of the Registry Editor window, double-click the following:
    HKEY_LOCAL_MACHINE>SYSTEM>CurrentControlSet>Services>SharedAccess>Parameters>FirewallPolicy>DomainProfile>AuthorizedApplications>List
58. In the right panel, locate and delete the entry:
    %System%\{random filename}.exe = "%System%\{random filename}.exe:*:Enabled:{random filename}"
59. In the left panel of the Registry Editor window, double-click the following:
    HKEY_LOCAL_MACHINE>SYSTEM>CurrentControlSet>Services>SharedAccess>Parameters>FirewallPolicy>StandardProfile>AuthorizedApplications>List
60. In the right panel, locate and delete the entry:
    %System%\{random filename}.exe = "%System%\{random filename}.exe:*:Enabled:{random filename}"
61. In the left panel of the Registry Editor window, double-click the following:
    HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>Policies>Explorer>DisallowRun
62. In the right panel, locate and delete the entry:
    1 = "avgnt.exe"
63. Again In the right panel, locate and delete the entry:
    2 = "avguard.exe"
64. Again In the right panel, locate and delete the entry:
    3 = "avshadow.exe"
65. Again In the right panel, locate and delete the entry:
    4 = "AVWEBGRD.EXE"
66. Again In the right panel, locate and delete the entry:
    5 = "sched.exe"
67. Again In the right panel, locate and delete the entry:
    6 = "AvastSvc.exe"
68. Again In the right panel, locate and delete the entry:
    7 = "AvastUI.exe"
69. Again In the right panel, locate and delete the entry:
    8 = "afwServ.exe"
70. In the left panel of the Registry Editor window, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Security Center>Monitoring
71. In the right panel, locate and delete the entry:
    DisableMonitoring = "1"
72. In the left panel of the Registry Editor window, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Security Center>Monitoring>AhnlabAntiVirus
73. In the right panel, locate and delete the entry:
    DisableMonitoring = "1"
74. In the left panel of the Registry Editor window, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Security Center>Monitoring>ComputerAssociatesAntiVirus
75. In the right panel, locate and delete the entry:
    DisableMonitoring = "1"
76. In the left panel of the Registry Editor window, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Security Center>Monitoring>KasperskyAntiVirus
77. In the right panel, locate and delete the entry:
    DisableMonitoring = "1"
78. In the left panel of the Registry Editor window, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Security Center>Monitoring>McAfeeAntiVirus
79. In the right panel, locate and delete the entry:
    DisableMonitoring = "1"
80. In the left panel of the Registry Editor window, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Security Center>Monitoring>McAfeeFirewall
81. In the right panel, locate and delete the entry:
    DisableMonitoring = "1"
82. In the left panel of the Registry Editor window, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Security Center>Monitoring>PandaAntiVirus
83. In the right panel, locate and delete the entry:
    DisableMonitoring = "1"
84. In the left panel of the Registry Editor window, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Security Center>Monitoring>PandaFirewall
85. In the right panel, locate and delete the entry:
    DisableMonitoring = "1"
86. In the left panel of the Registry Editor window, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Security Center>Monitoring>SophosAntiVirus
87. In the right panel, locate and delete the entry:
    DisableMonitoring = "1"
88. In the left panel of the Registry Editor window, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Security Center>Monitoring>SymantecAntiVirus
89. In the right panel, locate and delete the entry:
    DisableMonitoring = "1"
90. In the left panel of the Registry Editor window, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Security Center>Monitoring>SymantecFirewall
91. In the right panel, locate and delete the entry:
    DisableMonitoring = "1"
92. In the left panel of the Registry Editor window, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Security Center>Monitoring>TinyFirewall
93. In the right panel, locate and delete the entry:
    DisableMonitoring = "1"
94. In the left panel of the Registry Editor window, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Security Center>Monitoring>TrendAntiVirus
95. In the right panel, locate and delete the entry:
    DisableMonitoring = "1"
96. In the left panel of the Registry Editor window, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Security Center>Monitoring>TrendFirewall
97. In the right panel, locate and delete the entry:
    DisableMonitoring = "1"
98. In the left panel of the Registry Editor window, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Security Center>Monitoring>ZoneLabsFirewall
99. In the right panel, locate and delete the entry:
    DisableMonitoring = "1"
100. Close Registry Editor.

To manually delete a malware/grayware file from an affected system:

• For Windows 2000, Windows XP, and Windows Server 2003:

1. Right-click Start then click Search....
2. In the File name* input box, type the following:
    
   • %User Temp%\{random}.reg
3. In the Look In drop-down list, select My Computer then press Enter.
4. Once located, select the file then press SHIFT+DELETE to delete it.
   *Note: The file name input box title varies depending on the Windows version (e.g. Search for files or folders named or All or part of the file name.).

• For Windows Vista, Windows 7, Windows Server 2008, Windows 8, Windows 8.1, and Windows Server 2012:

1. Open a Windows Explorer window.
   • For Windows Vista, 7, and Server 2008 users, click Start>Computer.
   • For Windows 8, 8.1, and Server 2012 users, right-click on the lower left corner of the screen, then click File Explorer.
2. In the Search Computer/This PC input box, type:
    
   • %User Temp%\{random}.reg
3. Once located, select the file then press SHIFT+DELETE to delete it.
   *Note: Read the following Microsoft page if these steps do not work on Windows 7.

To restore the registry value this malware/grayware modified:

1. Open Registry Editor.
   » For Windows 2000, Windows XP, and Windows Server 2003 users, click Start>Run, type regedit in the text box provided, and then press Enter.
   » For Windows Vista, Windows 7, and Windows Server 2008 users, click the Start button, type regedit in the Search input field then press Enter.
   » For Windows 8, Windows 8.1, and Windows Server 2012 users, right-click on the lower left corner of the screen, click Run, type regedit in the text box provided, and then press Enter.
2. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>Software>Microsoft>Windows>CurrentVersion>Policies>System
3. In the right panel, locate the registry value:
   EnableLUA = "0"
4. Right-click on the value name and choose Modify. Change the value data of this entry to:
   EnableLUA = "1"
5. Again In the right panel, locate the registry value:
   LocalAccountTokenFilterPolicy = "1"
6. Right-click on the value name and choose Modify. Change the value data of this entry to:
   LocalAccountTokenFilterPolicy = "0"
7. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion>Policies>Explorer
8. In the right panel, locate the registry value:
   HideSCAHealth = "1"
9. Right-click on the value name and choose Modify. Change the value data of this entry to:
   HideSCAHealth = "0"
10. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SYSTEM>CurrentControlSet>Control>Lsa
11. In the right panel, locate the registry value:
    ForceGuest = "0"
12. Right-click on the value name and choose Modify. Change the value data of this entry to:
    ForceGuest = "1"
13. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SYSTEM>CurrentControlSet>Control>Session Manager>Memory Management
14. In the right panel, locate the registry value:
    ClearPageFileAtShutdown = "1"
15. Right-click on the value name and choose Modify. Change the value data of this entry to:
    ClearPageFileAtShutdown = "0"
16. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SYSTEM>CurrentControlSet>Services>wscsvc
17. In the right panel, locate the registry value:
    Start = "4"
18. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Start = {user-define}
19. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SYSTEM>CurrentControlSet>Services>wuauserv
20. In the right panel, locate the registry value:
    Start = "2"
21. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Start = {user-define}
22. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SYSTEM>CurrentControlSet>Services>CryptSvc
23. In the right panel, locate the registry value:
    Start = "2"
24. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Start = {user-define}
25. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SYSTEM>CurrentControlSet>Services>HTTPFilter
26. In the right panel, locate the registry value:
    Start = "2"
27. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Start = {user-define}
28. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SYSTEM>CurrentControlSet>Services>ose
29. In the right panel, locate the registry value:
    Start = "2"
30. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Start = {user-define}
31. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SYSTEM>CurrentControlSet>Services>SharedAccess
32. In the right panel, locate the registry value:
    Start = "2"
33. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Start = {user-define}
34. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SYSTEM>CurrentControlSet>Services>WebClient
35. In the right panel, locate the registry value:
    Start = "2"
36. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Start = {user-define}
37. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SYSTEM>CurrentControlSet>Services>winmgmt
38. In the right panel, locate the registry value:
    Start = "2"
39. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Start = {user-define}
40. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SYSTEM>CurrentControlSet>Services>SharedAccess>Parameters>FirewallPolicy>DomainProfile
41. In the right panel, locate the registry value:
    DisableNotifications = "1"
42. Right-click on the value name and choose Modify. Change the value data of this entry to:
    DisableNotifications = {user-define}
43. Again In the right panel, locate the registry value:
    DoNotAllowExceptions = "0"
44. Right-click on the value name and choose Modify. Change the value data of this entry to:
    DoNotAllowExceptions = {user-define}
45. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SYSTEM>CurrentControlSet>Services>SharedAccess>Parameters>FirewallPolicy>StandardProfile
46. In the right panel, locate the registry value:
    DisableNotifications = "1"
47. Right-click on the value name and choose Modify. Change the value data of this entry to:
    DisableNotifications = {user-define}
48. Again In the right panel, locate the registry value:
    DoNotAllowExceptions = "0"
49. Right-click on the value name and choose Modify. Change the value data of this entry to:
    DoNotAllowExceptions = {user-define}
50. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Policies>Microsoft>WindowsFirewall>DomainProfile
51. In the right panel, locate the registry value:
    DisableNotifications = "1"
52. Right-click on the value name and choose Modify. Change the value data of this entry to:
    DisableNotifications = {user-define}
53. Again In the right panel, locate the registry value:
    DoNotAllowExceptions = "0"
54. Right-click on the value name and choose Modify. Change the value data of this entry to:
    DoNotAllowExceptions = {user-define}
55. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Policies>Microsoft>WindowsFirewall>StandardProfile
56. In the right panel, locate the registry value:
    DisableNotifications = "1"
57. Right-click on the value name and choose Modify. Change the value data of this entry to:
    DisableNotifications = {user-define}
58. Again In the right panel, locate the registry value:
    DoNotAllowExceptions = "0"
59. Right-click on the value name and choose Modify. Change the value data of this entry to:
    DoNotAllowExceptions = {user-define}
60. Close Registry Editor.