TROJ_HANCITOR.VVQY

To delete the registry key this malware/grayware created:

1. Open Registry Editor.
   » For Windows 2000, Windows XP, and Windows Server 2003 users, click Start>Run, type regedit in the text box provided, and then press Enter.
   » For Windows Vista, Windows 7, and Windows Server 2008 users, click the Start button, type regedit in the Search input field then press Enter.
   » For Windows 8, Windows 8.1, and Windows Server 2012 users, right-click on the lower left corner of the screen, click Run, type regedit in the text box provided, and then press Enter.
2. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software
3. Still in the left panel, locate and delete the key:
   WinRAR
4. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>>Microsoft>>Wbem>
5. Still in the left panel, locate and delete the key:
   WMIC
6. In the left panel, double-click the following:
   HKEY_CURRENT_USER>SOFTWARE>>Microsoft>>Wbem>
7. Still in the left panel, locate and delete the key:
   WMIC
8. Close Registry Editor.

To delete the registry value this malware/grayware created:

1. Open Registry Editor.
   » For Windows 2000, Windows XP, and Windows Server 2003 users, click Start>Run, type regedit in the text box provided, and then press Enter.
   » For Windows Vista, Windows 7, and Windows Server 2008 users, click the Start button, type regedit in the Search input field then press Enter.
   » For Windows 8, Windows 8.1, and Windows Server 2012 users, right-click on the lower-left corner of the screen, click Run, type regedit in the text box provided, and then press Enter.
2. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software>WinRAR
3. In the right panel, locate and delete the entry:
   HWID = "{random values}"
4. Again In the right panel, locate and delete the entry:
   Client Hash = "{random values}"
5. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>WBEM>WMIC
6. In the right panel, locate and delete the entry:
   mofcompstatus = "0"
7. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software>Microsoft>Wbem>WMIC
8. In the right panel, locate and delete the entry:
   WMICLC = "0"
9. Again In the right panel, locate and delete the entry:
   mofcompMUIStatus = "0"
10. Again In the right panel, locate and delete the entry:
    mofcompMUIStatus = "ffffffff"
11. Again In the right panel, locate and delete the entry:
    Cli.mof = "127360152460000000"
12. Again In the right panel, locate and delete the entry:
    CliEgAliases.mof = "127360152460000000"
13. Again In the right panel, locate and delete the entry:
    CliEgAliases.mfl = "127360152460000000"
14. Again In the right panel, locate and delete the entry:
    mofcompstatus = "1"
15. Again In the right panel, locate and delete the entry:
    WMICLC = "49"
16. Close Registry Editor.

To restore registry values this malware/grayware modified:

1. Open Registry Editor. To do this:
   
   • On Windows 2000, XP, and Server 2003:
     Click Start>Run, type REGEDIT in the text box provided, and then press Enter.
   • On Windows Vista, 7, and Server 2008:
     Click the Start button, type REGEDIT in the Search input field then press Enter.
   • On Windows 8, 8.1, and Server 2012:
     Right-click on the lower left corner of the screen and click Run, type REGEDIT in the Run input field, and then press Enter.
2. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>WBEM>CIMOM
3. In the right panel, locate the registry value:
   Autorecover MOFs timestamp = "131123129228017500"
4. Right-click on the value name and choose Modify. Change the value data of this entry to:
   Autorecover MOFs timestamp = "129689362348742500"
5. Again In the right panel, locate the registry value:
   Autorecover MOFs = "{random characters}"
6. Right-click on the value name and choose Modify. Change the value data of this entry to:
   Autorecover MOFs = "{random values}"
7. Again In the right panel, locate the registry value:
   Autorecover MOFs timestamp = "131123129722548750"
8. Right-click on the value name and choose Modify. Change the value data of this entry to:
   Autorecover MOFs timestamp = "129689362348742500"
9. Again In the right panel, locate the registry value:
   Autorecover MOFs timestamp = "131123129733955000"
10. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Autorecover MOFs timestamp = "129689362348742500"
11. Close Registry Editor.

To manually delete a malware/grayware file from an affected system:

• For Windows 2000, Windows XP, and Windows Server 2003:

1. Right-click Start then click Search....
2. In the File name* input box, type the following:
   
   • %User Profile%\Templates\oxlembjuc.exe
   • %User Temp%\tmp6.tmp
   • %User Temp%\tmpA.tmp
   • %System%\WBEM\AutoRecover\C8463ECBE33BC240263A0B094E46D510.mof
   • %User Temp%\tmpE.tmp
   • %System%\WBEM\AutoRecover\23BDE61F1F4FACE17E9B0C01F2A1FD9B.mof
3. In the Look In drop-down list, select My Computer then press Enter.
4. Once located, select the file then press SHIFT+DELETE to delete it.
   *Note: The file name input box title varies depending on the Windows version (e.g. Search for files or folders named or All or part of the file name.).

• For Windows Vista, Windows 7, Windows Server 2008, Windows 8, Windows 8.1, and Windows Server 2012:

1. Open a Windows Explorer window.
   • For Windows Vista, 7, and Server 2008 users, click Start>Computer.
   • For Windows 8, 8.1, and Server 2012 users, right-click on the lower left corner of the screen,then click File Explorer.
2. In the Search Computer/This PC input box, type:
   
   • %User Profile%\Templates\oxlembjuc.exe
   • %User Temp%\tmp6.tmp
   • %User Temp%\tmpA.tmp
   • %System%\WBEM\AutoRecover\C8463ECBE33BC240263A0B094E46D510.mof
   • %User Temp%\tmpE.tmp
   • %System%\WBEM\AutoRecover\23BDE61F1F4FACE17E9B0C01F2A1FD9B.mof
3. Once located, select the file then press SHIFT+DELETE to delete it.
   *Note: Read the following Microsoft page if these steps do not work on Windows 7.