PUA.Win32.AxGlyph.A

To terminate the malware/grayware/spyware process:

1. Scan your computer with your Trend Micro product and take note of the name of the malware/grayware/spyware detected.
2. Open Windows Task Manager. To do this, press CTRL+SHIFT+ESC.
3. View the list of all running programs. To do this:
   • For Windows 7 and Server 2008 (R2) users, click the Processes tab.
   • For Windows 8, 8.1, 10, and Server 2012 (R2) users, click the Details tab.
4. In the list of running programs, locate a malware/grayware/spyware file detected earlier.
5. Select the detected files, then press either the End Task or the End Process button, depending on the version of Windows you are using.
6. Do the same for the remaining detected malware/grayware/spyware files in the list of running programs.
7. To check if the malware/grayware/spyware process has been terminated, close Task Manager, and then open it again.
8. Close Task Manager.

To delete the registry value this malware/grayware created:

1. Open Registry Editor.
   » For Windows 7 and Windows Server 2008 (R2) users, click the Start button, type regedit in the Search input field then press Enter.
   » For Windows 8, Windows 8.1, Windows 10, and Windows Server 2012 (R2) users, right-click on the lower-left corner of the screen, click Run, type regedit in the text box provided, and then press Enter.
2. In the left panel, double-click the following:
   HKEY_USERS>S-1-5-19>Software>AxGlyph
3. In the right panel, locate and delete the entry:
   (Default) = "%Program Files%\AxGlyph"
4. In the left panel, double-click the following:
   HKEY_USERS>S-1-5-19>Software>AxGlyph>Language
5. In the right panel, locate and delete the entry:
   LanNum = "2"
6. Again In the right panel, locate and delete the entry:
   LanSel = "1"
7. Again In the right panel, locate and delete the entry:
   Lan1 = "English"
8. Again In the right panel, locate and delete the entry:
   Lan2 = "\xef\xbf\x96\xef\xbf\x90\xef\xbf\x8e\xef\xbf\x84"
9. In the left panel, double-click the following:
   HKEY_USERS>S-1-5-19>Software>AxGlyph>WordCmds
10. In the right panel, locate and delete the entry:
    pCCI = "0"
11. In the left panel, double-click the following:
    HKEY_USERS>S-1-5-20>Software>AxGlyph
12. In the right panel, locate and delete the entry:
    (Default) = "%Program Files%\AxGlyph"
13. In the left panel, double-click the following:
    HKEY_USERS>S-1-5-20>Software>AxGlyph>Language
14. In the right panel, locate and delete the entry:
    LanNum = "2"
15. Again In the right panel, locate and delete the entry:
    LanSel = "1"
16. Again In the right panel, locate and delete the entry:
    Lan1 = "English"
17. Again In the right panel, locate and delete the entry:
    Lan2 = "\xef\xbf\x96\xef\xbf\x90\xef\xbf\x8e\xef\xbf\x84"
18. In the left panel, double-click the following:
    HKEY_USERS>S-1-5-20>Software>AxGlyph>WordCmds
19. In the right panel, locate and delete the entry:
    pCCI = "0"
20. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>AxGlyph
21. In the right panel, locate and delete the entry:
    (Default) = "%Program Files%\AxGlyph"
22. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>AxGlyph>Language
23. In the right panel, locate and delete the entry:
    LanNum = "2"
24. Again In the right panel, locate and delete the entry:
    LanSel = "1"
25. Again In the right panel, locate and delete the entry:
    Lan1 = "English"
26. Again In the right panel, locate and delete the entry:
    Lan2 = "\xef\xbf\x96\xef\xbf\x90\xef\xbf\x8e\xef\xbf\x84"
27. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>AxGlyph>WordCmds
28. In the right panel, locate and delete the entry:
    pCCI = "0"
29. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>Wow6432Node>CLSID>{66ACCB37-0AAD-422A-BCE6-631ECF5C8288}
30. In the right panel, locate and delete the entry:
    (Default) = "AxGlyph.Document"
31. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>Wow6432Node>CLSID>{66ACCB37-0AAD-422A-BCE6-631ECF5C8288}>AutoConvertTo
32. In the right panel, locate and delete the entry:
    (Default) = "{66ACCB37-0AAD-422A-BCE6-631ECF5C8288}"
33. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>Wow6432Node>CLSID>{66ACCB37-0AAD-422A-BCE6-631ECF5C8288}>AuxUserType>2
34. In the right panel, locate and delete the entry:
    (Default) = "AxGlyph"
35. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>Wow6432Node>CLSID>{66ACCB37-0AAD-422A-BCE6-631ECF5C8288}>AuxUserType>3
36. In the right panel, locate and delete the entry:
    (Default) = "AxGlyph"
37. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>Wow6432Node>CLSID>{66ACCB37-0AAD-422A-BCE6-631ECF5C8288}>DefaultExtension
38. In the right panel, locate and delete the entry:
    (Default) = ".agx, AxGlyph.Document (*.agx)"
39. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>Wow6432Node>CLSID>{66ACCB37-0AAD-422A-BCE6-631ECF5C8288}>DefaultIcon
40. In the right panel, locate and delete the entry:
    (Default) = "%Program Files%\AxGlyph\AxGlyph.exe,1"
41. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>Wow6432Node>CLSID>{66ACCB37-0AAD-422A-BCE6-631ECF5C8288}>DocObject
42. In the right panel, locate and delete the entry:
    (Default) = "0"
43. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>Wow6432Node>CLSID>{66ACCB37-0AAD-422A-BCE6-631ECF5C8288}>InprocHandler32
44. In the right panel, locate and delete the entry:
    (Default) = "ole32.dll"
45. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>Wow6432Node>CLSID>{66ACCB37-0AAD-422A-BCE6-631ECF5C8288}>Insertable
46. In the right panel, locate and delete the entry:
    (Default) = ""
47. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>Wow6432Node>CLSID>{66ACCB37-0AAD-422A-BCE6-631ECF5C8288}>LocalServer32
48. In the right panel, locate and delete the entry:
    (Default) = "%Program Files%\AxGlyph\AxGlyph.exe"
49. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>Wow6432Node>CLSID>{66ACCB37-0AAD-422A-BCE6-631ECF5C8288}>MiscStatus
50. In the right panel, locate and delete the entry:
    (Default) = "32"
51. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>Wow6432Node>CLSID>{66ACCB37-0AAD-422A-BCE6-631ECF5C8288}>Printable
52. In the right panel, locate and delete the entry:
    (Default) = ""
53. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>Wow6432Node>CLSID>{66ACCB37-0AAD-422A-BCE6-631ECF5C8288}>ProgId
54. In the right panel, locate and delete the entry:
    (Default) = "AxGlyph.Document"
55. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>Wow6432Node>CLSID>{66ACCB37-0AAD-422A-BCE6-631ECF5C8288}>verb>0
56. In the right panel, locate and delete the entry:
    (Default) = "&Edit,0,2"
57. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>Wow6432Node>CLSID>{66ACCB37-0AAD-422A-BCE6-631ECF5C8288}>verb>1
58. In the right panel, locate and delete the entry:
    (Default) = "&Open,0,2"
59. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>Wow6432Node>CLSID>{66ACCB37-0AAD-422A-BCE6-631ECF5C8288}>verb>2
60. In the right panel, locate and delete the entry:
    (Default) = "&Redraw,0,2"
61. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Wow6432Node>Microsoft>Windows>CurrentVersion>Uninstall>AxGlyph
62. In the right panel, locate and delete the entry:
    UninstallString = "%Program Files%\AxGlyph\Uninstall.exe"
63. Again In the right panel, locate and delete the entry:
    InstallLocation = "%Program Files%\AxGlyph"
64. Again In the right panel, locate and delete the entry:
    DisplayName = "AxGlyph"
65. Again In the right panel, locate and delete the entry:
    DisplayIcon = "%Program Files%\AxGlyph\AxGlyph.exe"
66. Again In the right panel, locate and delete the entry:
    DisplayVersion = "1.5"
67. Again In the right panel, locate and delete the entry:
    Publisher = "AmyXun"
68. Again In the right panel, locate and delete the entry:
    URLInfoAbout = "http://www.{BLOCKED}n.com"
69. Again In the right panel, locate and delete the entry:
    HelpLink = "http://www.{BLOCKED}n.com"
70. Again In the right panel, locate and delete the entry:
    NoModify = "1"
71. Again In the right panel, locate and delete the entry:
    NoRepair = "1"
72. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Wow6432Node>Microsoft>Office>14.0>PowerPoint>AddIns
73. In the right panel, locate and delete the entry:
    (Default) = ""
74. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Wow6432Node>Microsoft>Office>14.0>PowerPoint>AddIns>AxGlyph
75. In the right panel, locate and delete the entry:
    AutoLoad = "4294967295"
76. Again In the right panel, locate and delete the entry:
    Path = "%Program Files%\AxGlyph\MSOffice\AxGlyph.ppam"
77. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Wow6432Node>Microsoft>Office>15.0>PowerPoint>AddIns
78. In the right panel, locate and delete the entry:
    (Default) = ""
79. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Wow6432Node>Microsoft>Office>15.0>PowerPoint>AddIns>AxGlyph
80. In the right panel, locate and delete the entry:
    AutoLoad = "4294967295"
81. Again In the right panel, locate and delete the entry:
    Path = "%Program Files%\AxGlyph\MSOffice\AxGlyph.ppam"
82. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Wow6432Node>Microsoft>Office>16.0>PowerPoint>AddIns
83. In the right panel, locate and delete the entry:
    (Default) = ""
84. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Wow6432Node>Microsoft>Office>16.0>PowerPoint>AddIns>AxGlyph
85. In the right panel, locate and delete the entry:
    AutoLoad = "4294967295"
86. Again In the right panel, locate and delete the entry:
    Path = "%Program Files%\AxGlyph\MSOffice\AxGlyph.ppam"
87. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Wow6432Node>Microsoft>Office>17.0>PowerPoint>AddIns
88. In the right panel, locate and delete the entry:
    (Default) = ""
89. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Wow6432Node>Microsoft>Office>17.0>PowerPoint>AddIns>AxGlyph
90. In the right panel, locate and delete the entry:
    AutoLoad = "4294967295"
91. Again In the right panel, locate and delete the entry:
    Path = "%Program Files%\AxGlyph\MSOffice\AxGlyph.ppam"
92. Again In the right panel, locate and delete the entry:
    Installer Language = "1033"
93. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>AxGlyph.Document
94. In the right panel, locate and delete the entry:
    (Default) = "AxGlyph.Document"
95. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>AxGlyph.Document>DefaultIcon
96. In the right panel, locate and delete the entry:
    (Default) = "%Program Files%\AxGlyph\AxGlyph.exe,1"
97. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>AxGlyph.Document>shell>open>command
98. In the right panel, locate and delete the entry:
    (Default) = "%Program Files%\AxGlyph\AxGlyph.exe %1"
99. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>AxGlyph.Document>shell>print>command
100. In the right panel, locate and delete the entry:
     (Default) = "%Program Files%\AxGlyph\AxGlyph.exe /p %1"
101. In the left panel, double-click the following:
     HKEY_LOCAL_MACHINE>SOFTWARE>Classes>AxGlyph.Document>shell>printto>command
102. In the right panel, locate and delete the entry:
     (Default) = "%Program Files%\AxGlyph\AxGlyph.exe /pt %1 %2 %3 %4"
103. In the left panel, double-click the following:
     HKEY_LOCAL_MACHINE>SOFTWARE>Classes>.agx
104. In the right panel, locate and delete the entry:
     (Default) = "AxGlyph.Document"
105. In the left panel, double-click the following:
     HKEY_LOCAL_MACHINE>SOFTWARE>Classes>.agx>ShellNew
106. In the right panel, locate and delete the entry:
     NullFile = ""
107. In the left panel, double-click the following:
     HKEY_CURRENT_USER>Software>AxGlyph>AuthUser
108. In the right panel, locate and delete the entry:
     Licensed = "0"
109. In the left panel, double-click the following:
     HKEY_LOCAL_MACHINE>SOFTWARE>Classes>AxGlyph.Document>Insertable
110. In the right panel, locate and delete the entry:
     (Default) = ""
111. In the left panel, double-click the following:
     HKEY_LOCAL_MACHINE>SOFTWARE>Classes>AxGlyph.Document>protocol>StdFileEditing>verb>0
112. In the right panel, locate and delete the entry:
     (Default) = "&Edit"
113. In the left panel, double-click the following:
     HKEY_LOCAL_MACHINE>SOFTWARE>Classes>AxGlyph.Document>DocObject
114. In the right panel, locate and delete the entry:
     (Default) = "0"
115. In the left panel, double-click the following:
     HKEY_LOCAL_MACHINE>SOFTWARE>Classes>AxGlyph.Document>CLSID
116. In the right panel, locate and delete the entry:
     (Default) = "{66ACCB37-0AAD-422A-BCE6-631ECF5C8288}"
117. In the left panel, double-click the following:
     HKEY_LOCAL_MACHINE>SOFTWARE>Classes>AxGlyph.Document>protocol>StdFileEditing>server
118. In the right panel, locate and delete the entry:
     (Default) = "%Program Files%\AxGlyph\AxGlyph.exe"
119. Again In the right panel, locate and delete the entry:
     (Default) = ".agx, AxGlyph Files (*.agx)"
120. Close Registry Editor.

To manually delete a malware/grayware file from an affected system:

•For Windows 7, Windows Server 2008 (R2), Windows 8, Windows 8.1, Windows 10, and Windows Server 2012 (R2):

1. Open a Windows Explorer window.
   • For Windows 7 and Server 2008 (R2) users, click Start>Computer.
   • For Windows 8, 8.1, 10, and Server 2012 (R2) users, right-click on the lower-left corner of the screen,then click File Explorer.
2. In the Search Computer/This PC input box, type:
   
   • %Program Files%\AxGlyph\Pics\Menu\Cap.bmp
   • %Program Files%\AxGlyph\MLPics\MxT\M01.bmp
   • %Program Files%\AxGlyph\Pics\TAB\T10.bmp
   • %Program Files%\AxGlyph\Register.exe
   • %Windows%\ServiceProfiles\LocalService\AppData\Local\Packages\Microsoft.Office.Desktop_8wekyb3d8bbwe\LocalCache\Roaming\Microsoft\Word\Startup\AxGlyph.dotm
   • %Program Files%\AxGlyph\MLPics\ES\ES4.bmp
   • %Program Files%\AxGlyph\Pics\CP\C05_01.bmp
   • %Program Files%\AxGlyph\Dat\8PX\103\Untitled.agx
   • %Program Files%\AxGlyph\Dat\GLib\100\104.lgx
   • %Program Files%\AxGlyph\Pics\CP\B02_02.bmp
   • %Program Files%\AxGlyph\Pics\Layer\4.bmp
   • %Program Files%\AxGlyph\Languages\2\GP1.lan
   • %Program Files%\AxGlyph\Languages\1\RTF\3.rtf
   • %Program Files%\AxGlyph\Dat\GLib\300\311.lgx
   • %Program Files%\AxGlyph\HTMLForms\2\formMSG0.htm
   • %Program Files%\AxGlyph\MLDat\AxTBNSeq7.dat
   • %Program Files%\AxGlyph\Languages\1\GP1.lan
   • %User Temp%\AxGlyph_Temp\vcredist_x86sp1\eula.1049.txt
   • %Program Files%\AxGlyph\Languages\1\GL312.lan
   • %Program Files%\AxGlyph\MLPics\ES\ES9.bmp
   • %Program Files%\AxGlyph\MLPics\ES\ES14.bmp
   • %Program Files%\AxGlyph\Pics\CP\C08_01.bmp
   • %Program Files%\AxGlyph\Pics\Menu\Add.bmp
   • %Program Files%\AxGlyph\Pics\Layer\1.bmp
   • %Program Files%\AxGlyph\Languages\2\GP2.lan
   • %Program Files%\AxGlyph\Pics\3D\xoy.bmp
   • %Program Files%\AxGlyph\Languages\1\TTC0.lan
   • %Program Files%\AxGlyph\HTMLForms\2\formMSG2.htm
   • %Program Files%\AxGlyph\MLDat\AxGLTabA.gph
   • %Program Files%\AxGlyph\HTMLForms\1\formMSG4.htm
   • %Program Files%\AxGlyph\Pics\TAB\T04.bmp
   • %User Temp%\AxGlyph_Temp\vcredist_x86sp1\eula.1036.txt
   • %User Temp%\AxGlyph_Temp\vcredist_x86sp1\install.res.2052.dll
   • %Program Files%\AxGlyph\Pics\CP\C03_01.bmp
   • %Program Files%\AxGlyph\Pics\CP\CT_01.bmp
   • %Program Files%\AxGlyph\Pics\TAB\T01.bmp
   • %Program Files%\AxGlyph\Languages\2\POP1.lan
   • %Program Files%\AxGlyph\MLDat\AxGLTab4.gph
   • %Program Files%\AxGlyph\HTMLForms\1\formMSG2.htm
   • %Program Files%\AxGlyph\Languages\2\EXP.lan
   • %Program Files%\AxGlyph\MLDat\AxTBNSeq4.dat
   • %Program Files%\AxGlyph\Languages\2\GL313.lan
   • %Program Files%\AxGlyph\Pics\DHP\C01_04.bmp
   • %Program Files%\AxGlyph\Pics\Reg\S1.bmp
   • %Program Files%\AxGlyph\Pics\TAB\T03.bmp
   • %User Temp%\AxGlyph_Temp\vcredist_x86sp1\install.exe
   • %User Temp%\AxGlyph_Temp\vcredist_x86sp1\eula.3082.txt
   • %Program Files%\AxGlyph\Languages\1\POP1.lan
   • %Program Files%\AxGlyph\Languages\1\TTC1.lan
   • %Program Files%\AxGlyph\Languages\2\GLib0.lan
   • %Program Files%\AxGlyph\AxMSO.dll
   • %Program Files%\AxGlyph\Languages\2\TTCx.lan
   • %Program Files%\AxGlyph\Pics\CP\C07_01.bmp
   • %Program Files%\AxGlyph\Pics\FBut\A3.bmp
   • %Program Files%\AxGlyph\Pics\ATS\a3.bmp
   • %Program Files%\AxGlyph\MLPics\ES\ES11.bmp
   • %Program Files%\AxGlyph\Pics\DHP\C01_06.bmp
   • %Program Files%\AxGlyph\Pics\TAB\P07.bmp
   • %Program Files%\AxGlyph\Languages\2\RTF\3.rtf
   • %Program Files%\AxGlyph\MLPics\Dlg\IMG_LS3.bmp
   • %Program Files%\AxGlyph\MLPics\TAB\T06.bmp
   • %Program Files%\AxGlyph\Pics\CP\D04_01.bmp
   • %Program Files%\AxGlyph\MSOffice\AxGlyph.dotm
   • %Program Files%\AxGlyph\HTMLForms\css\urad.png
   • %Program Files%\AxGlyph\MLPics\ES\ES3.bmp
   • %Program Files%\AxGlyph\Pics\CMD\C01_09.bmp
   • %Program Files%\AxGlyph\Pics\TAB\P03.bmp
   • %Program Files%\AxGlyph\Pics\TAB\T08.bmp
   • %Program Files%\AxGlyph\HTMLForms\1\formMSG8.htm
   • %Program Files%\AxGlyph\Dat\GXX\102\01.gxx
   • %Program Files%\AxGlyph\Pics\Menu\Setting.bmp
   • %Program Files%\AxGlyph\Languages\1\GL102.lan
   • %Program Files%\AxGlyph\Pics\MMD\C01_01.bmp
   • %Program Files%\AxGlyph\Pics\CMD\C01_06.bmp
   • %Program Files%\AxGlyph\Fonts\N_05\AxMathb.ttf
   • %Program Files%\AxGlyph\Pics\ATS\a2.bmp
   • %Program Files%\AxGlyph\MLPics\TAB\T08.bmp
   • %Program Files%\AxGlyph\Dat\GXX\311\01.gxx
   • %Program Files%\AxGlyph\Pics\Menu\HotKey.bmp
   • %AppDataLocal%\Packages\Microsoft.Office.Desktop_8wekyb3d8bbwe\LocalCache\Roaming\Microsoft\Word\Startup\AxGlyph.dotm
   • %Program Files%\AxGlyph\Dat\GXX\321\01.gxx
   • %Program Files%\AxGlyph\HTMLForms\2\formMSG5.htm
   • %Program Files%\AxGlyph\Pics\Menu\Zoomin.bmp
   • %All Users Profile%\Microsoft\Windows\Start Menu\Programs\AxGlyph\AxGlyph.lnk
   • %Program Files%\AxGlyph\Pics\TAB\T09.bmp
   • %AppDataLocal%\Microsoft\Internet Explorer\Recovery\High\Active\{302FF23D-3773-11EA-97EE-005056BC57E5}.dat
   • %All Users Profile%\Microsoft\Windows\Start Menu\Programs\AxGlyph\Help.lnk
   • %Program Files%\AxGlyph\Dat\GLib\100\106.lgx
   • %Program Files%\AxGlyph\MLPics\TAB\T07.bmp
   • %Program Files%\AxGlyph\Pics\Menu\Help.bmp
   • %Program Files%\AxGlyph\Pics\CP\fxy.bmp
   • %Program Files%\AxGlyph\MLPics\Dlg\IMG_LS1.bmp
   • %Program Files%\AxGlyph\Pics\MMD\C02_04.bmp
   • %Program Files%\AxGlyph\Dat\GLib\100\105.lgx
   • %Program Files%\AxGlyph\Languages\2\GL102.lan
   • %Program Files%\AxGlyph\Pics\CP\D03_03.bmp
   • %Program Files%\AxGlyph\Dat\GXX\321\02.gxx
   • %Program Files%\AxGlyph\MLDat\AxTCMData.dat
   • %Program Files%\AxGlyph\MLDat\AxFSData.dat
   • %Program Files%\AxGlyph\Languages\2\ML_LANG_04.lan
   • %Program Files%\AxGlyph\Languages\1\AT.lan
   • %Program Files%\AxGlyph\Fonts\N_00\AxMathbi.ttf
   • %Program Files%\AxGlyph\MLPics\TAB\T02.bmp
   • %Program Files%\AxGlyph\Pics\Menu\NextPage.bmp
   • %User Temp%\AxGlyph_Temp\vcredist_x86sp1\install.res.1049.dll
   • %AppDataLocal%\Microsoft\Internet Explorer\DomainSuggestions\en-US.6
   • %Program Files%\AxGlyph\MLDat\AxTBNSeq1.dat
   • %Program Files%\AxGlyph\Pics\CP\D04_03.bmp
   • %Program Files%\AxGlyph\Pics\TAB\P10.bmp
   • %Program Files%\AxGlyph\Pics\CMD\C01_10.bmp
   • %Program Files%\AxGlyph\HTMLForms\2\formFEN.htm
   • %Program Files%\AxGlyph\HTMLForms\1\formNSB.htm
   • %Program Files%\AxGlyph\Pics\CP\CP4.bmp
   • %Program Files%\AxGlyph\Pics\CP\LT.bmp
   • %Program Files%\AxGlyph\Pics\CMD\C01_04.bmp
   • %Program Files%\AxGlyph\Languages\2\TTC2.lan
   • %User Temp%\AxGlyph_Temp\vcredist_x86sp1\install.res.1033.dll
   • %Program Files%\AxGlyph\Languages\2\RTF\1.rtf
   • %Program Files%\AxGlyph\MLPics\TAB\P05.bmp
   • %Program Files%\AxGlyph\Pics\ATS\b0.bmp
   • %Program Files%\AxGlyph\Pics\TAB\P09.bmp
   • %Program Files%\AxGlyph\Languages\1\GP0.lan
   • %Program Files%\AxGlyph\HTMLForms\1\formFEQ.htm
   • %Program Files%\AxGlyph\Pics\DHP\C01_08.bmp
   • %Program Files%\AxGlyph\HTMLForms\2\formMSG4.htm
   • %Program Files%\AxGlyph\HTMLForms\js\fNNE.js
   • %Program Files%\AxGlyph\Languages\2\RP.lan
   • %Program Files%\AxGlyph\Pics\Menu\Print.bmp
   • %Program Files%\AxGlyph\Languages\1\RP.lan
   • %User Temp%\dd_vcredistMSI7C47.txt
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   • %Program Files%\AxGlyph\Dat\GLib\300\312.lgx
   • %Program Files%\AxGlyph\Pics\CMD\C01_05.bmp
   • %Program Files%\AxGlyph\Dat\GLib\100\103.lgx
   • %Program Files%\AxGlyph\Pics\FBut\A0.bmp
   • %Program Files%\AxGlyph\MLDat\AxTBNSeq2.dat
   • %Program Files%\AxGlyph\Fonts\N_00\AxMath.ttf
   • %Program Files%\AxGlyph\MLPics\ES\ES13.bmp
   • %Program Files%\AxGlyph\MLPics\TAB\P08.bmp
   • %Program Files%\AxGlyph\Pics\3D\C02_01.bmp
   • %Program Files%\AxGlyph\Bin3\opencv_core245.dll
   • %Program Files%\AxGlyph\Pics\more.bmp
   • %Program Files%\AxGlyph\Pics\TAB\T07.bmp
   • %Program Files%\AxGlyph\HTMLForms\js\fNAR.js
   • %Program Files%\AxGlyph\Languages\1\GL311.lan
   • %Program Files%\AxGlyph\Pics\3D\D03_01.bmp
   • %User Temp%\AxGlyph_Temp\vcredist_x86sp1\eula.1028.txt
   • %Program Files%\AxGlyph\Dat\GXX\301\01.gxx
   • %Program Files%\AxGlyph\MLPics\TAB\P06.bmp
   • %Program Files%\AxGlyph\Languages\2\FFF.lan
   • %Program Files%\AxGlyph\Pics\ATS\A01_01.bmp
   • %Program Files%\AxGlyph\Pics\Menu\Cut.bmp
   • %Program Files%\AxGlyph\Languages\1\ML_LANG_02.lan
   • %Program Files%\AxGlyph\Pics\ATS\a1.bmp
3. Once located, select the file then press SHIFT+DELETE to delete it.
   *Note: Read the following Microsoft page if these steps do not work on Windows 7 and Windows Server 2008 (R2).

To delete malware/grayware/spyware folders:

For Windows 7, Windows Server 2008 (R2), Windows 8, Windows 8.1, Windows 10, and Windows Server 2012 (R2):

1. Open a Windows Explorer window.
   • For Windows 7 and Server 2008 (R2) users, click Start>Computer.
   • For Windows 8, 8.1, 10, and Server 2012 (R2) users, right-click on the lower-left corner of the screen,then click File Explorer.
2. In the Search Computer/This PC input box, type:
   
   • %Program Files%\AxGlyph\MLDat
   • %Program Files%\AxGlyph\HTMLForms
   • %Program Files%\AxGlyph\Bin3
   • %Windows%\ServiceProfiles\LocalService\AppData\Local\Packages\Microsoft.Office.Desktop_8wekyb3d8bbwe\LocalCache\Roaming
   • %Program Files%\AxGlyph\Languages\1\RTF
   • %Windows%\ServiceProfiles\LocalService\AppData\Local\Packages\Microsoft.Office.Desktop_8wekyb3d8bbwe\LocalCache\Roaming\Microsoft\Word
   • %Program Files%\AxGlyph\Pics\GLib
   • %Program Files%\AxGlyph\Dat\GLib
   • %Program Files%\AxGlyph\Pics\3D
   • %AppDataLocal%\Packages\Microsoft.Office.Desktop_8wekyb3d8bbwe\LocalCache\Roaming\Microsoft
   • %AppDataLocal%\Packages\Microsoft.Office.Desktop_8wekyb3d8bbwe
   • %Program Files%\AxGlyph\MLPics\MxT
   • %Program Files%\AxGlyph\Fonts\N_00
   • %All Users Profile%\Local
   • %All Users Profile%\Microsoft\Word\STARTUP
   • %Windows%\ServiceProfiles\LocalService\AppData\Local\Packages\Microsoft.Office.Desktop_8wekyb3d8bbwe\LocalCache
   • %Application Data%\AxGlyph_AML
   • %All Users Profile%\Local\Packages\Microsoft.Office.Desktop_8wekyb3d8bbwe\LocalCache
   • %Program Files%\AxGlyph\Dat\GXX\311
   • %Windows%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Word\STARTUP
   • %Program Files%\AxGlyph\MLPics\CMD
   • %Windows%\ServiceProfiles\LocalService\AppData\Local\Packages
   • %Windows%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Word
   • %Program Files%\AxGlyph\MLPics\TAB
   • %Program Files%\AxGlyph\Pics\DHP
   • %Program Files%\AxGlyph\gdiplus.assembly
   • %Program Files%\AxGlyph\Pics
   • %All Users Profile%\Local\Packages\Microsoft.Office.Desktop_8wekyb3d8bbwe\LocalCache\Roaming\Microsoft\Word
   • %Program Files%\AxGlyph\Pics\LineFill
   • %AppDataLocal%\Packages
   • %Program Files%\AxGlyph\Pics\ATS
   • %Program Files%\AxGlyph\Dat\8PX\104
   • %Program Files%\AxGlyph\Dat\8PX\105
   • %Program Files%\AxGlyph\Fonts\N_10
   • %All Users Profile%\Local\Packages\Microsoft.Office.Desktop_8wekyb3d8bbwe
   • %Windows%\ServiceProfiles\NetworkService\AppData\Local\Packages\Microsoft.Office.Desktop_8wekyb3d8bbwe\LocalCache
   • %Program Files%\AxGlyph\Languages\1
   • %Program Files%\AxGlyph\Dat\8PX\313
   • %Program Files%\AxGlyph\Help
   • %AppDataLocal%\Packages\Microsoft.Office.Desktop_8wekyb3d8bbwe\LocalCache\Roaming\Microsoft\Word
   • %Program Files%\AxGlyph\Dat\GXX\321
   • %Program Files%\AxGlyph\Dat\8PX\301
   • %Program Files%\AxGlyph\Dat\8PX\106
   • %Program Files%\AxGlyph\Dat\GLib\300
   • %All Users Profile%\Local\Packages
   • %Program Files%\AxGlyph\Pics\CMD
   • %AppDataLocal%\Packages\Microsoft.Office.Desktop_8wekyb3d8bbwe\LocalCache\Roaming
   • %Program Files%\AxGlyph\MLPics
   • %AppDataLocal%\Packages\Microsoft.Office.Desktop_8wekyb3d8bbwe\LocalCache\Roaming\Microsoft\Word\Startup
   • %Application Data%\AxGlyph
   • %Program Files%\AxGlyph\MLPics\ES
   • %Program Files%\AxGlyph\Dat\8PX\102
   • %Program Files%\AxGlyph\Pics\CP
   • %Program Files%\AxGlyph\Pics\Reg
   • %Program Files%\AxGlyph\Dat\8PX\103
   • %Program Files%\AxGlyph\License
   • %Windows%\ServiceProfiles\NetworkService\AppData\Local\Packages\Microsoft.Office.Desktop_8wekyb3d8bbwe\LocalCache\Roaming\Microsoft
   • %Program Files%\AxGlyph\Pics\KB
   • %Windows%\ServiceProfiles\NetworkService\AppData\Local\Packages\Microsoft.Office.Desktop_8wekyb3d8bbwe\LocalCache\Roaming
   • %Program Files%\AxGlyph\HTMLForms\css
   • %All Users Profile%\Local\Packages\Microsoft.Office.Desktop_8wekyb3d8bbwe\LocalCache\Roaming\Microsoft
   • %User Temp%\AxGlyph_Temp\vcredist_x86sp1
   • %AppDataLocal%\Packages\Microsoft.Office.Desktop_8wekyb3d8bbwe\LocalCache
   • %Program Files%\AxGlyph\Pics\Menu
   • %Application Data%\AxGlyph_AML\Temp
   • %Program Files%\AxGlyph\Languages\2\RTF
   • %Program Files%\AxGlyph\Dat\8PX\311
   • %Program Files%\AxGlyph\Dat
   • %Application Data%\AxGlyph_DLG\Temp
   • %Program Files%\AxGlyph\Fonts
   • %Program Files%\AxGlyph\Pics\Layer
   • %Windows%\ServiceProfiles\NetworkService\AppData\Local\Packages\Microsoft.Office.Desktop_8wekyb3d8bbwe\LocalCache\Roaming\Microsoft\Word
   • %Program Files%\AxGlyph\Languages\2
   • %Program Files%\AxGlyph\Fonts\N_05
   • %Program Files%\AxGlyph\Fonts\N_15
   • %All Users Profile%\Local\Packages\Microsoft.Office.Desktop_8wekyb3d8bbwe\LocalCache\Roaming\Microsoft\Word\Startup
   • %Windows%\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Word\STARTUP
   • %Program Files%\AxGlyph\Dat\8PX
   • %Program Files%\AxGlyph\Dat\GLib\100
   • %Program Files%\AxGlyph\Dat\GXX
   • %Program Files%\AxGlyph\Dat\GXX\104
   • %Windows%\ServiceProfiles\LocalService\AppData\Local\Packages\Microsoft.Office.Desktop_8wekyb3d8bbwe\LocalCache\Roaming\Microsoft
   • %User Temp%\AxGlyph_Temp
   • %All Users Profile%\Microsoft\Windows\Start Menu\Programs\AxGlyph
   • %Program Files%\AxGlyph\Pics\MMD
   • %Windows%\ServiceProfiles\LocalService\AppData\Local\Packages\Microsoft.Office.Desktop_8wekyb3d8bbwe
   • %Program Files%\AxGlyph\Dat\8PX\321
   • %Program Files%\AxGlyph\Languages
   • %Program Files%\AxGlyph\Pics\TAB
   • %Application Data%\AxGlyph\Temp
   • %Program Files%\AxGlyph\Pics\FBut
   • %Windows%\ServiceProfiles\NetworkService\AppData\Local\Packages
   • %Program Files%\AxGlyph\MLPics\Dlg
   • %Windows%\ServiceProfiles\NetworkService\AppData\Local\Packages\Microsoft.Office.Desktop_8wekyb3d8bbwe
   • %Program Files%\AxGlyph\HTMLForms\js
   • %Program Files%\AxGlyph\Dat\GXX\301
   • %All Users Profile%\Microsoft\Word
   • %Program Files%\AxGlyph\HTMLForms\1
   • %Program Files%\AxGlyph\Dat\8PX\101
   • %Application Data%\AxGlyph_DLG
   • %Program Files%\AxGlyph\Dat\GXX\102
   • %Windows%\ServiceProfiles\LocalService\AppData\Local\Packages\Microsoft.Office.Desktop_8wekyb3d8bbwe\LocalCache\Roaming\Microsoft\Word\Startup
   • %Program Files%\AxGlyph
   • %Windows%\ServiceProfiles\NetworkService\AppData\Local\Packages\Microsoft.Office.Desktop_8wekyb3d8bbwe\LocalCache\Roaming\Microsoft\Word\Startup
   • %Program Files%\AxGlyph\HTMLForms\2
   • %All Users Profile%\Local\Packages\Microsoft.Office.Desktop_8wekyb3d8bbwe\LocalCache\Roaming
   • %Program Files%\AxGlyph\Dat\8PX\312
   • %Program Files%\AxGlyph\MSOffice
   • %Windows%\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Word
3. Once located, select the file then press SHIFT+DELETE to permanently delete the folder.
4. Repeat steps 2-3 for the remaining folders:
   • %Program Files%\AxGlyph\MLDat
   • %Program Files%\AxGlyph\HTMLForms
   • %Program Files%\AxGlyph\Bin3
   • %Windows%\ServiceProfiles\LocalService\AppData\Local\Packages\Microsoft.Office.Desktop_8wekyb3d8bbwe\LocalCache\Roaming
   • %Program Files%\AxGlyph\Languages\1\RTF
   • %Windows%\ServiceProfiles\LocalService\AppData\Local\Packages\Microsoft.Office.Desktop_8wekyb3d8bbwe\LocalCache\Roaming\Microsoft\Word
   • %Program Files%\AxGlyph\Pics\GLib
   • %Program Files%\AxGlyph\Dat\GLib
   • %Program Files%\AxGlyph\Pics\3D
   • %AppDataLocal%\Packages\Microsoft.Office.Desktop_8wekyb3d8bbwe\LocalCache\Roaming\Microsoft
   • %AppDataLocal%\Packages\Microsoft.Office.Desktop_8wekyb3d8bbwe
   • %Program Files%\AxGlyph\MLPics\MxT
   • %Program Files%\AxGlyph\Fonts\N_00
   • %All Users Profile%\Local
   • %All Users Profile%\Microsoft\Word\STARTUP
   • %Windows%\ServiceProfiles\LocalService\AppData\Local\Packages\Microsoft.Office.Desktop_8wekyb3d8bbwe\LocalCache
   • %Application Data%\AxGlyph_AML
   • %All Users Profile%\Local\Packages\Microsoft.Office.Desktop_8wekyb3d8bbwe\LocalCache
   • %Program Files%\AxGlyph\Dat\GXX\311
   • %Windows%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Word\STARTUP
   • %Program Files%\AxGlyph\MLPics\CMD
   • %Windows%\ServiceProfiles\LocalService\AppData\Local\Packages
   • %Windows%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Word
   • %Program Files%\AxGlyph\MLPics\TAB
   • %Program Files%\AxGlyph\Pics\DHP
   • %Program Files%\AxGlyph\gdiplus.assembly
   • %Program Files%\AxGlyph\Pics
   • %All Users Profile%\Local\Packages\Microsoft.Office.Desktop_8wekyb3d8bbwe\LocalCache\Roaming\Microsoft\Word
   • %Program Files%\AxGlyph\Pics\LineFill
   • %AppDataLocal%\Packages
   • %Program Files%\AxGlyph\Pics\ATS
   • %Program Files%\AxGlyph\Dat\8PX\104
   • %Program Files%\AxGlyph\Dat\8PX\105
   • %Program Files%\AxGlyph\Fonts\N_10
   • %All Users Profile%\Local\Packages\Microsoft.Office.Desktop_8wekyb3d8bbwe
   • %Windows%\ServiceProfiles\NetworkService\AppData\Local\Packages\Microsoft.Office.Desktop_8wekyb3d8bbwe\LocalCache
   • %Program Files%\AxGlyph\Languages\1
   • %Program Files%\AxGlyph\Dat\8PX\313
   • %Program Files%\AxGlyph\Help
   • %AppDataLocal%\Packages\Microsoft.Office.Desktop_8wekyb3d8bbwe\LocalCache\Roaming\Microsoft\Word
   • %Program Files%\AxGlyph\Dat\GXX\321
   • %Program Files%\AxGlyph\Dat\8PX\301
   • %Program Files%\AxGlyph\Dat\8PX\106
   • %Program Files%\AxGlyph\Dat\GLib\300
   • %All Users Profile%\Local\Packages
   • %Program Files%\AxGlyph\Pics\CMD
   • %AppDataLocal%\Packages\Microsoft.Office.Desktop_8wekyb3d8bbwe\LocalCache\Roaming
   • %Program Files%\AxGlyph\MLPics
   • %AppDataLocal%\Packages\Microsoft.Office.Desktop_8wekyb3d8bbwe\LocalCache\Roaming\Microsoft\Word\Startup
   • %Application Data%\AxGlyph
   • %Program Files%\AxGlyph\MLPics\ES
   • %Program Files%\AxGlyph\Dat\8PX\102
   • %Program Files%\AxGlyph\Pics\CP
   • %Program Files%\AxGlyph\Pics\Reg
   • %Program Files%\AxGlyph\Dat\8PX\103
   • %Program Files%\AxGlyph\License
   • %Windows%\ServiceProfiles\NetworkService\AppData\Local\Packages\Microsoft.Office.Desktop_8wekyb3d8bbwe\LocalCache\Roaming\Microsoft
   • %Program Files%\AxGlyph\Pics\KB
   • %Windows%\ServiceProfiles\NetworkService\AppData\Local\Packages\Microsoft.Office.Desktop_8wekyb3d8bbwe\LocalCache\Roaming
   • %Program Files%\AxGlyph\HTMLForms\css
   • %All Users Profile%\Local\Packages\Microsoft.Office.Desktop_8wekyb3d8bbwe\LocalCache\Roaming\Microsoft
   • %User Temp%\AxGlyph_Temp\vcredist_x86sp1
   • %AppDataLocal%\Packages\Microsoft.Office.Desktop_8wekyb3d8bbwe\LocalCache
   • %Program Files%\AxGlyph\Pics\Menu
   • %Application Data%\AxGlyph_AML\Temp
   • %Program Files%\AxGlyph\Languages\2\RTF
   • %Program Files%\AxGlyph\Dat\8PX\311
   • %Program Files%\AxGlyph\Dat
   • %Application Data%\AxGlyph_DLG\Temp
   • %Program Files%\AxGlyph\Fonts
   • %Program Files%\AxGlyph\Pics\Layer
   • %Windows%\ServiceProfiles\NetworkService\AppData\Local\Packages\Microsoft.Office.Desktop_8wekyb3d8bbwe\LocalCache\Roaming\Microsoft\Word
   • %Program Files%\AxGlyph\Languages\2
   • %Program Files%\AxGlyph\Fonts\N_05
   • %Program Files%\AxGlyph\Fonts\N_15
   • %All Users Profile%\Local\Packages\Microsoft.Office.Desktop_8wekyb3d8bbwe\LocalCache\Roaming\Microsoft\Word\Startup
   • %Windows%\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Word\STARTUP
   • %Program Files%\AxGlyph\Dat\8PX
   • %Program Files%\AxGlyph\Dat\GLib\100
   • %Program Files%\AxGlyph\Dat\GXX
   • %Program Files%\AxGlyph\Dat\GXX\104
   • %Windows%\ServiceProfiles\LocalService\AppData\Local\Packages\Microsoft.Office.Desktop_8wekyb3d8bbwe\LocalCache\Roaming\Microsoft
   • %User Temp%\AxGlyph_Temp
   • %All Users Profile%\Microsoft\Windows\Start Menu\Programs\AxGlyph
   • %Program Files%\AxGlyph\Pics\MMD
   • %Windows%\ServiceProfiles\LocalService\AppData\Local\Packages\Microsoft.Office.Desktop_8wekyb3d8bbwe
   • %Program Files%\AxGlyph\Dat\8PX\321
   • %Program Files%\AxGlyph\Languages
   • %Program Files%\AxGlyph\Pics\TAB
   • %Application Data%\AxGlyph\Temp
   • %Program Files%\AxGlyph\Pics\FBut
   • %Windows%\ServiceProfiles\NetworkService\AppData\Local\Packages
   • %Program Files%\AxGlyph\MLPics\Dlg
   • %Windows%\ServiceProfiles\NetworkService\AppData\Local\Packages\Microsoft.Office.Desktop_8wekyb3d8bbwe
   • %Program Files%\AxGlyph\HTMLForms\js
   • %Program Files%\AxGlyph\Dat\GXX\301
   • %All Users Profile%\Microsoft\Word
   • %Program Files%\AxGlyph\HTMLForms\1
   • %Program Files%\AxGlyph\Dat\8PX\101
   • %Application Data%\AxGlyph_DLG
   • %Program Files%\AxGlyph\Dat\GXX\102
   • %Windows%\ServiceProfiles\LocalService\AppData\Local\Packages\Microsoft.Office.Desktop_8wekyb3d8bbwe\LocalCache\Roaming\Microsoft\Word\Startup
   • %Program Files%\AxGlyph
   • %Windows%\ServiceProfiles\NetworkService\AppData\Local\Packages\Microsoft.Office.Desktop_8wekyb3d8bbwe\LocalCache\Roaming\Microsoft\Word\Startup
   • %Program Files%\AxGlyph\HTMLForms\2
   • %All Users Profile%\Local\Packages\Microsoft.Office.Desktop_8wekyb3d8bbwe\LocalCache\Roaming
   • %Program Files%\AxGlyph\Dat\8PX\312
   • %Program Files%\AxGlyph\MSOffice
   • %Windows%\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Word
   *Note: Read the following Microsoft page if these steps do not work on Windows 7 and Server 2008 (R2).