TSPY_ZBOT.ETF

To identify and delete of malware/grayware files:

1. Insert your Windows Installation CD in your CD-rom.
2. Press the restart button of your computer.
3. When prompted, press any key to boot from the CD.
4. When prompted on the Main Menu, type r to enter the recovery console.
   (Note: On Windows 2000, after pressing r, type c to choose the Recovery Console in the repair options screen.)
5. When prompted, type your administrator password to log on.
6. Once logged in, type the drive that contains Windows in the command prompt that appears, then press Enter.
7. Type the drive that contains Windows, then press Enter.
8. Type the following, then press Enter:
   del {malware/grayware path and file name}
9. Repeat the above procedure for all files detected earlier.
10. Type exit to restart the system.

To delete the registry value this malware/grayware created:

1. Open Registry Editor. Click Start>Run, type REGEDIT, then press Enter.
2. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>Run
3. In the right panel, locate and delete the entry:
   {7DD561B6-3DE2-9E3D-C3E8-DD70878474B4} = %Application Data%\{random1}>{random}.exe
4. Close Registry Editor.

To delete the registry key this malware/grayware created:

1. Open Registry Editor. Click Start>Run, type REGEDIT, then press Enter.
2. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software>Microsoft>
3. Still in the left panel, locate and delete the key:
   {random}
4. Close Registry Editor.

To delete malware/grayware/spyware folders:

1. Right-click Start then click Search... or Find..., depending on the version of Windows you are running.
2. In the Named input box, type:
   
   %Application Data%\{random1}
   %Application Data%\{random2}
3. In the Look In drop-down list, select My Computer, then press Enter.
4. Once located, select the folder then press SHIFT+DELETE to permanently delete the folder.
5. Repeat steps 2 to 4 for the remaining folders:
   %Application Data%\{random1}
   %Application Data%\{random2}

To manually delete a malware/grayware file from an affected system:

• For Windows 2000, Windows XP, and Windows Server 2003:

1. Right-click Start then click Search....
2. In the left panel, click All Files.
3. In the Named input box, type the following:
   
   %Application Data%\{random2}\{random}.fis
4. In the Look In drop-down list, select My Computer then press Enter.
5. Once located, select the file then press SHIFT+DELETE to delete it.

• For Windows Vista and Windows 7 users:

1. Click Start>Computer.
2. In the Search input box, type the following:
   
   %Application Data%\{random2}\{random}.fis
3. Once located, select the file then press SHIFT+DELETE to delete it.
   *Note: Read the following Microsoft page if these steps do not work on Windows 7.