TSPY_KLOVBOT.A

To terminate the malware/grayware/spyware process:

1. Scan your computer with your Trend Micro product and take note of the name of the malware/grayware/spyware detected.
2. Open Windows Task Manager.
   • For Windows 2000, XP, and Server 2003, Vista, and 7 users, press
   CTRL+SHIFT+ESC, then click the Processes tab.
3. In the list of running programs, locate a malware/grayware/spyware file detected earlier.
4. Select the detected files, then press either the End Task or the End Process button, depending on the version of Windows you are using.
5. Do the same for the remaining detected malware/grayware/spyware files in the list of running programs.
6. To check if the malware/grayware/spyware process has been terminated, close Task Manager, and then open it again.
7. Close Task Manager.

To delete the registry value this malware created:

1. Open Registry Editor. To do this, click Start>Run, type regedit in the text box provided, then press Enter.
2. In the left panel of the Registry Editor window, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion>Run
3. In the right panel, locate and delete the entry:
   Google Inc = "%Application Data%\svchost.exe"
4. In the left panel of the Registry Editor window, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Security Center
5. In the right panel, locate and delete the entry:
   UACDisableNotify = "0"
6. In the left panel of the Registry Editor window, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion>policies>system
7. In the right panel, locate and delete the entry:
   EnableLUA = "0"
8. Close Registry Editor.

To delete malware/grayware/spyware folders:

1. Right-click Start then click Search... or Find..., depending on the version of Windows you are running.
2. In the Named input box, type:
   
   %Application Data%\Microsoft\Crypto
3. In the Look In drop-down list, select My Computer, then press Enter.
4. Once located, select the folder then press SHIFT+DELETE to permanently delete the folder.
5. Repeat steps 2 to 4 for the remaining folders:
   %Application Data%\Microsoft\Crypto

To edit the HOSTS file:

1. Open the following file using a text editor such as Notepad:
   %System%\drivers\etc\HOSTS
   (Note: %System% is the Windows system folder, which is usually C:\WINNT\System32 on Windows 2000, and C:\Windows\System32 on Windows XP and Windows Server 2003.)
2. Delete the following entry/ies:
   {BLOCKED}.253.111 bci.cl
   {BLOCKED}.253.111 http://www.bci.cl
   {BLOCKED}.253.111 http://bci.cl
   {BLOCKED}.253.111 www.bci.cl
   {BLOCKED}.253.111 bancochile.cl
   {BLOCKED}.253.111 http://www.bancochile.cl
   {BLOCKED}.253.111 http://bancochile.cl
   {BLOCKED}.253.111 www.bancochile.cl
   {BLOCKED}.253.111 santander.cl
   {BLOCKED}.253.111 http://www.santander.cl
   {BLOCKED}.253.111 http://santander.cl
   {BLOCKED}.253.111 www.santander.cl
   {BLOCKED}.252.104 itau.cl
   {BLOCKED}.252.104 http://www.itau.cl
   {BLOCKED}.252.104 http://itau.cl
   {BLOCKED}.252.104 www.itau.cl
   {BLOCKED}.252.104 http://gmail.com
   {BLOCKED}.252.104 http://www.gmail.com
   {BLOCKED}.252.104 gmail.com
   {BLOCKED}.252.104 www.gmail.com
   {BLOCKED}.252.104 http://hotmail.com
   {BLOCKED}.252.104 http://www.hotmail.com
   {BLOCKED}.252.104 hotmail.com
   {BLOCKED}.252.104 www.hotmail.com
   {BLOCKED}.252.110 http://bancoestado.cl
   {BLOCKED}.252.110 http://www.bancoestado.cl
   {BLOCKED}.252.110 bancoestado.cl
   {BLOCKED}.252.110 www.bancoestado.cl
   {BLOCKED}.252.104 http://chilexpress.cl
   {BLOCKED}.252.104 http://www.chilexpress.cl
   {BLOCKED}.252.104 chilexpress.cl
   {BLOCKED}.252.104 www.chilexpress.cl
3. Save the file and close the text editor.