What does NIS2 for channel partners mean?
NIS2 opens up enormous market potential for channel partners. With Trend Micro behind you, you can unlock this potential and grow your business.
Customers are facing major challenges due to NIS2. Many SMEs are affected, and may be confronted with these compliance requirements for their network and information systems for the first time. NIS2 compliance will be important across Europe in the future for the purpose of securing orders. But SMEs in particular often have insufficient security expertise and lack IT specialists to implement NIS2 requirements on their own. They are therefore increasingly turning to external specialists for support.
What market potential does NIS2 offer channel partners?
Advice
Many customers are not aware of what NIS2 means for them and what they need to do now. Channel partners are in demand in their role as trusted advisors, finding the best path to NIS2 compliance for their customers.
Upselling
NIS2 opens up countless points of contact for talking to customers about their security strategy. This provides an opportunity to modernize the existing solution landscape and to position new products and services. You can find out more about this in our webinar.
Managed Security Services
NIS2 is about more than just technology. Companies also need active support in security operations and attack detection. The demand for managed security services is increasing – the ideal circumstances for long-term business relationships.
What services can channel partners offer for NIS2?
The most important NIS2 requirements include attack detection and cyber risk management. Companies must also be capable of reporting a cyber incident to the Federal Office for Information Security (BSI) within 24 hours in a specific scope. This also requires successful attack detection. The best way for channel partners to address these NIS2 requirements is with a Managed Detection & Response (MDR) service.
What do channel partners need to set up NIS2 services?
Technology
The cornerstone is the appropriate security technology. This must be multi-client capable in order to ensure clear separation of customer data as a Service Provider. It is also important that the solution used can be easily managed across all customers, and that it and offers a high degree of automation. This increases efficiency, reduces the workload for IT teams and saves costs.
Organizational
To sell your service, you need a service description and a suitable contract and billing model. Make sure you have flexibility and a pay-as-you-go option! Trend Micro offers you both.
Personnel
You need a team to deliver the service. Those experiencing a shortage of skilled workers can get support from Trend Micro's experts.
Trend Micro solutions for NIS2 implementation
Trend Micro supports channel partners with market-leading security technology and complementary services. We recommend different solutions depending on the size of the customer.
For larger customers and SMEs: Trend Vision One
Cyber defense platform
Trend Vision One covers large parts of the NIS2 requirements for IT security via a single console. The platform combines classic protection mechanisms for endpoint, server, email, web and network with extended and comprehensive attack detection (Extended Detection & Response, XDR for short) and cyber risk management (Attack Surface Risk Management, ASRM for short). Trend Vision One is AI-supported, highly automated and integrates leading global Threat Intelligence.
Benefits
- All cyber risks and incidents at a glance in a central console
- End-to-end visibility not only covers vulnerabilities, but also risks (e.g. from unknown devices in the network)
- Perfect interplay between ASRM and XDR
- AI makes attack contexts visible and reduces warning messages
- AI-based recommendations for action
- You can take action directly in the console, either automatically or using what are known as playbooks
- Playbooks can be used to directly implement response recommendations (e.g. isolate endpoint, block file)
Complementary services
With Trend Service One Essentials, your customers can book a 24/7 service for Managed Detection & Response (MDR) and support. Trend Service One Complete also includes a dedicated Trend Micro service manager and guaranteed access to a professional Incident Response team within a specified scope.
Your role as a partner
If you would like to offer your customers SOC services, you can use Trend Vision One as the foundation. The platform is similar to SIEM and allows you to feed in data from Trend Micro as well as from third parties. The console makes everything visible, so you can monitor messages smoothly and respond to them directly. Notifications set up by you or the customer inform you/your customer immediately as soon as the platform detects an anomaly. In the next step, playbooks can implement the response recommendations directly.
There are various options for structuring the contract, in which the partner determines which role it wishes to adopt. If you as a partner cannot or do not want to provide a complete SOC service, you can add missing elements using Trend Micro MDR.
The SOAR platform consists of two components: Vision One Log Inspect as a SIEM solution and Vision One SOAR. Both options are multi-client capable, allowing case management for several customers with one platform.
For small businesses: Trend Micro Worry-Free XDR
Attack detection
Trend Micro Worry-Free XDR specializes in attack detection. The cloud-based solution was developed specifically for the protection of SMEs, can be set up in just a few clicks and is managed via an intuitive web console. It works with AI support, is highly automated and integrates leading global Threat Intelligence.
Remote Manager for Service Provider
If you provide IT security services as a managed service provider, Trend Micro's Remote Manager allows you to centrally manage all Trend Micro products and services that you use in SMEs. The web-based console is multi-client capable, synchronizes with the Trend Micro License Management Platform (for MSPs) and facilitates automated billing.
Benefits
- All incidents at a glance in a central console
- Extended and comprehensive attack detection (Extended Detection & Response)
- AI-supported pre-filtering reduced the number of alerts.
- You receive AI-based recommendations for action.
- You can take action directly in the console – for example, block objects or isolate systems.
Need MDR and SOC services, but lack expertise and experts? The solution: Co-managed XDR
Would you like to offer your customers SOC services for NIS2 implementation, but are unable to find staff with the right qualifications? Or do you simply not have enough specialists to cover a 24/7 service? With Trend Micro Worry-Free with Co-Managed XDR, it's not a problem. You remain the point of contact for your customers, but are supported by Trend Micro in the background. A team of experts monitors customer data around the clock, evaluates alerts and helps you to respond quickly and appropriately to incidents. This is what cooperation with our team of experts looks like:
- In your Remote Manager console, you can see what is happening in the background at all times. There you will find information on investigated incidents, reports and warnings – clearly organized by customer.
- As a rule, you will be alerted within one hour if the specialists discover a serious threat to one of your customers.
- The team of experts provides first aid, terminates malicious processes if necessary, and can block dangerous files and isolate affected computers.
- Trend Micro keeps you fully informed about what happens next. You receive recommendations for defense and recovery, stay up to date on how the attack is developing and the countermeasures that have been taken.
- You receive reports which enable your customers to quickly and easily comply with NIS2 reporting obligations.
Why implement NIS2 together with Trend Micro?
With Trend Micro, you have at your side a strong partner who has been established in the industry for over 35 years. We not only offer you leading security technology and expert know-how, but also simple, centralized management, flexible contract models and billing with a pay-as-you-go option. You can also fulfill NIS2 requirements in the area of attack detection – without a high initial investment and regardless of your staffing situation.
According to the Canalys "Global Cybersecurity Leadership Matrix 2023", Trend Micro is the number one IT security provider. Trend received one of the highest overall ratings for providers at 84 percent, and outperformed the industry average in the three main categories: Programs and Enablement, Sales Engagement and Partner Experience. Canalys also had this to say about Trend Micro: "The Champion status reflects the continuous innovation of the sales channel and the partners' contribution to promoting customer acceptance of the platform."
How does Trend Micro support channel partners with NIS2?
The Trend Micro Channel Team is available exclusively for our channel partners and is dedicated to serving your needs. We understand your requirements and assist you in implementing NIS2 for your customers and further developing your business. What we offer:
- A personal contact in our dedicated MSP Account Management team
- Participation in customized product and sales training courses
- Escalation points that you can contact, for example in support cases
- Up-to-date information on solutions, technologies and available products and services
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Relevant resources
What companies need to know about the NIS2 Directive
Best Practice Guide for Implementing NIS2 by Prof. Kipker
Solving NIS2 challenges for SMEs
NIS2 Supply Chain Risk and Vendor Selection