RANSOM_BLUEAGLE.A
Trojan-Ransom.Win32.Crypmodadv.xnn (KASPERSKY); Ransom.CryptXXX (NORTON); Mal/Genasom-A (SOPHOS_LITE)
Windows
Threat Type: Ransomware
Destructiveness: No
Encrypted: No
In the wild: Yes
OVERVIEW
Downloaded from the Internet
This Ransomware arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.
It encrypts files found in specific folders.
TECHNICAL DETAILS
917,504 bytes
EXE
No
19 Oct 2017
Encrypts files, Displays message/message boxes
Arrival Details
This Ransomware arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.
Installation
This Ransomware drops and executes the following files:
- %User Temp%\SaherBlueEagleVirus.exe -> performs the encryption routine
(Note: %User Temp% is the user's temporary folder, where it usually is C:\Documents and Settings\{user name}\Local Settings\Temp on Windows 2000, Windows Server 2003, and Windows XP (32- and 64-bit); C:\Users\{user name}\AppData\Local\Temp on Windows Vista (32- and 64-bit), Windows 7 (32- and 64-bit), Windows 8 (32- and 64-bit), Windows 8.1 (32- and 64-bit), Windows Server 2008, and Windows Server 2012.)
Process Termination
This Ransomware terminates the following processes if found running in the affected system's memory:
- explorer.exe
- Microsoft.Exchange
- MSExchange
- sqlserver.exe
- sqlwriter.exe
- mysqld.exe
Dropping Routine
This Ransomware drops the following files:
- %Application Data%\Microsoft\Windows\Templates\TockenOffice.blueeagle -> key used in encryption
(Note: %Application Data% is the Application Data folder, where it usually is C:\Documents and Settings\{user name}\Application Data on Windows 2000, Windows Server 2003, and Windows XP (32- and 64-bit); C:\Users\{user name}\AppData\Roaming on Windows Vista (32- and 64-bit), Windows 7 (32- and 64-bit), Windows 8 (32- and 64-bit), Windows 8.1 (32- and 64-bit), Windows Server 2008, and Windows Server 2012.)
Other Details
This Ransomware displays the following message boxes:
Ransomware Routine
This Ransomware encrypts files found in the following folders:
- {All drives}
It avoids encrypting files with the following strings in their file name:
- .SaherBlueEagleRansomware
- TockenOffice.blueeagle
It appends the following extension to the file name of the encrypted files:
- .SaherBlueEagleRansomware
SOLUTION
9.850
13.730.04
19 Oct 2017
13.731.00
20 Oct 2017
Step 1
Before doing any scans, Windows XP, Windows Vista, and Windows 7 users must disable System Restore to allow full scanning of their computers.
Step 2
Note that not all files, folders, and registry keys and entries are installed on your computer during this malware's/spyware's/grayware's execution. This may be due to incomplete installation or other operating system conditions. If you do not find the same files/folders/registry information, please proceed to the next step.
Step 3
Identify and terminate files detected as RANSOM_BLUEAGLE.A
- Windows Task Manager may not display all running processes. In this case, please use a third-party process viewer, preferably Process Explorer, to terminate the malware/grayware/spyware file. You may download the said tool here.
- If the detected file is displayed in either Windows Task Manager or Process Explorer but you cannot delete it, restart your computer in safe mode. To do this, refer to this link for the complete steps.
- If the detected file is not displayed in either Windows Task Manager or Process Explorer, continue doing the next steps.
Step 4
Search and delete these files
- %User Temp%\SaherBlueEagleVirus.exe
- %Application Data%\Microsoft\Windows\Templates\TockenOffice.blueeagle
Step 5
Scan your computer with your Trend Micro product to delete files detected as RANSOM_BLUEAGLE.A. If the detected files have already been cleaned, deleted, or quarantined by your Trend Micro product, no further step is required. You may opt to simply delete the quarantined files. Please check the following Trend Micro Support pages for more information:
Step 6
Restore encrypted files from backup.
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