TROJ_SASFIS.XJ

To restart in Safe Mode:

• For Windows 2000 users

1. Restart your computer.
2. Press F8 when you see the Starting Windows bar at the bottom of the screen.
3. Choose the Safe Mode option from the Windows Advanced Options menu then press Enter.

• For Windows XP users

1. Restart your computer.
2. Press F8 after the Power-On Self Test (POST) routine is done. If the Windows Advanced Options menu does not appear, try restarting then pressing F8 several times when the POST screen appears.
3. Choose the Safe Mode option from the Windows Advanced Options menu then press Enter.

• For Windows Server 2003 users

1. Restart your computer.
2. Press F8 after Windows starts up. If the Windows Advanced Options menu does not appear, try restarting again and pressing F8 several times afterward.
3. On the Windows Advanced Option menu, use the arrow keys to select Safe Mode then press Enter.

To delete registry keys this malware/grayware created:

1. Open Registry Editor. To do this, click Start>Run, type regedit in the text box provided, then press Enter.
2. In the left panel of the Registry Editor window, double-click the following:
   HKEY_LOCAL_MACHINE>SYSTEM>CurrentControlSet>Services
3. Still in the left panel, locate and delete the key:
   ias
4. Close Registry Editor.

To delete the registry value this malware/grayware created:

1. Open Registry Editor. Click Start>Run, type REGEDIT, then press Enter.
2. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SYSTEM>CurrentControlSet>Services>AppMgmt
3. In the right panel, locate and delete the entry:
   FailureActions = {HEX Values}
4. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SYSTEM>CurrentControlSet>Services>FastUserSwitchingCompatibility
5. In the right panel, locate and delete the entry:
   FailureActions = {HEX Values}
6. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SYSTEM>CurrentControlSet>Services>HidServ
7. In the right panel, locate and delete the entry:
   FailureActions = {HEX Values}
8. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SYSTEM>CurrentControlSet>Services>Messenger
9. In the right panel, locate and delete the entry:
   FailureActions = {HEX Values}
10. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SYSTEM>CurrentControlSet>Services>NtmsSvc
11. In the right panel, locate and delete the entry:
    FailureActions = {HEX Values}
12. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SYSTEM>CurrentControlSet>Services>RasAuto
13. In the right panel, locate and delete the entry:
    FailureActions = {HEX Values}
14. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SYSTEM>CurrentControlSet>Services>RasMan
15. In the right panel, locate and delete the entry:
    FailureActions = {HEX Values}
16. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SYSTEM>CurrentControlSet>Services>RemoteAccess
17. In the right panel, locate and delete the entry:
    FailureActions = {HEX Values}
18. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SYSTEM>CurrentControlSet>Services>TapiSrv
19. In the right panel, locate and delete the entry:
    FailureActions = {HEX Values}
20. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SYSTEM>CurrentControlSet>Services>WmdmPmSN
21. In the right panel, locate and delete the entry:
    FailureActions = {HEX Values}
22. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SYSTEM>CurrentControlSet>Services>Wmi
23. In the right panel, locate and delete the entry:
    FailureActions = {HEX Values}
24. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SYSTEM>CurrentControlSet>Services>xmlprov
25. In the right panel, locate and delete the entry:
    FailureActions = {HEX Values}
26. Close Registry Editor.