TROJ_FAKEAV.XVV

To restart in Safe Mode:

• For Windows 2000 users

1. Restart your computer.
2. Press F8 when you see the Starting Windows bar at the bottom of the screen.
3. Choose the Safe Mode option from the Windows Advanced Options menu then press Enter.

• For Windows XP users

1. Restart your computer.
2. Press F8 after the Power-On Self Test (POST) routine is done. If the Windows Advanced Options menu does not appear, try restarting then pressing F8 several times when the POST screen appears.
3. Choose the Safe Mode option from the Windows Advanced Options menu then press Enter.

• For Windows Server 2003 users

1. Restart your computer.
2. Press F8 after Windows starts up. If the Windows Advanced Options menu does not appear, try restarting again and pressing F8 several times afterward.
3. On the Windows Advanced Option menu, use the arrow keys to select Safe Mode then press Enter.

To delete the registry value this malware/grayware created:

1. Open Registry Editor. Click Start>Run, type REGEDIT, then press Enter.
2. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion>Run
3. In the right panel, locate and delete the entry:
   {random file name 1}.exe = "{All User's Profile}\Application Data\{random file name 1}.exe"
4. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>Run
5. In the right panel, locate and delete the entry:
   {random file name 2} = "{All User's Profile}\Application Data\{random file name 2}.exe"
6. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software
7. In the right panel, locate and delete the entry:
   0df15996-87ec-4c84-a01b-a82c457edea3 = "{random values}"
8. Again In the right panel, locate and delete the entry:
   nsreg = "{hex values}"
9. Again In the right panel, locate and delete the entry:
   pth = "{hex values}"
10. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Microsoft>Internet Explorer>Main
11. In the right panel, locate and delete the entry:
    Use FormSuggest = "Yes"
12. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>Explorer
13. In the right panel, locate and delete the entry:
    EnableAutoTray = "0"
14. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>Explorer>Taskband
15. In the right panel, locate and delete the entry:
    _Favorites = "{hex values}"
16. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>Explorer>Advanced
17. In the right panel, locate and delete the entry:
    Hidden = "0"
18. Again In the right panel, locate and delete the entry:
    ShowSuperHidden = "0"
19. Again In the right panel, locate and delete the entry:
    Start_ShowControlPanel = "0"
20. Again In the right panel, locate and delete the entry:
    Start_ShowHelp = "0"
21. Again In the right panel, locate and delete the entry:
    Start_ShowMyComputer = "0"
22. Again In the right panel, locate and delete the entry:
    Start_ShowMyDocs = "0"
23. Again In the right panel, locate and delete the entry:
    Start_ShowMyGames = "0"
24. Again In the right panel, locate and delete the entry:
    Start_ShowMyMusic = "0"
25. Again In the right panel, locate and delete the entry:
    Start_ShowMyPics = "0"
26. Again In the right panel, locate and delete the entry:
    Start_ShowNetConn = "0"
27. Again In the right panel, locate and delete the entry:
    Start_ShowNetPlaces = "0"
28. Again In the right panel, locate and delete the entry:
    Start_ShowPrinters = "0"
29. Again In the right panel, locate and delete the entry:
    Start_ShowRecentDocs = "0"
30. Again In the right panel, locate and delete the entry:
    Start_ShowRun = "0"
31. Again In the right panel, locate and delete the entry:
    Start_ShowSearch = "0"
32. Again In the right panel, locate and delete the entry:
    Start_ShowSetProgramAccessAndDefaults = "0"
33. Again In the right panel, locate and delete the entry:
    Start_ShowUser = "0"
34. Again In the right panel, locate and delete the entry:
    TaskbarGlomLevel = "2"
35. Again In the right panel, locate and delete the entry:
    TaskbarGlomming = "0"
36. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>Internet Settings
37. In the right panel, locate and delete the entry:
    CertificateRevocation = "0"
38. Again In the right panel, locate and delete the entry:
    WarnonBadCertRecving = "0"
39. Again In the right panel, locate and delete the entry:
    WarnOnZoneCrossing = "0"
40. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>Policies>ActiveDesktop
41. In the right panel, locate and delete the entry:
    HidNoChangingWallPaperden = "1"
42. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>Policies>Associations
43. In the right panel, locate and delete the entry:
    LowRiskFileTypes = ".zip;.rar;.nfo;.txt;.exe;.bat;.com;.cmd;.reg;.msi;.htm;.html;.gif;.bmp;.jpg;.avi;.mpg;.mpeg;.mov;.mp3;.m3u;.wav;.scr;"
44. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>Policies>Attachments
45. In the right panel, locate and delete the entry:
    SaveZoneInformation = "1"
46. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>Policies>Explorer
47. In the right panel, locate and delete the entry:
    NoDesktop = "1"
48. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>Policies>System
49. In the right panel, locate and delete the entry:
    DisableTaskMgr = "0"
50. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion>policies>system
51. In the right panel, locate and delete the entry:
    DisableTaskMgr = "0"
52. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>Explorer>HideDesktopIcons>ClassicStartMenu
53. In the right panel, locate and delete the entry:
    {208D2C60-3AEA-1069-A2D7-08002B30309D} = "1"
54. Close Registry Editor.

To restore the registry value this malware/grayware/spyware modified:

1. Open Registry Editor. Click Start>Run, type REGEDIT, then press Enter.
2. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>WinTrust>Trust Providers>Software Publishing
3. In the right panel, locate the registry value:
   State = "23e00"
4. Right-click on the value name and choose Modify. Change the value data of this entry to:
   State = "23c00"
5. Close Registry Editor.

To delete malware/grayware component files:

1. Search for the following files:
   
   • {All User's Profile}\Application Data\{random file name 2}
   • %User Profile%\Start Menu\Programs\File Recovery\File Recovery.lnk
   • %User Profile%\Start Menu\Programs\File Recovery\Uninstall File Recovery.lnk
   • %Desktop%\File_Recovery.lnk
   • %User Profile%\Application Data\Microsoft\Internet Explorer\Quick Launch\File_Recovery.lnk
   • {All User's Profile}\Application Data\-{random file name 2}
   • {All User's Profile}\Application Data\-{random file name 2}r
   
   Note: To do a search for the following files, right-click Start then click Search... or Find..., depending on the version of Windows you are running. For each file to be deleted, type its file name in the Named input box. In the Look In drop-down list, select My Computer, then press Enter.
2. Once located, select the file then press SHIFT+DELETE to permanently delete the file.
3. Repeat the said steps for all files listed.

To delete the malware/grayware folder:

1. Right-click Start then click Search... or Find..., depending on the version of Windows you are running.
2. In the Named input box, type:
   
   • %User Profile%\Start Menu\Programs\File Recovery
3. In the Look In drop-down list, select My Computer, then press Enter.
4. Once located, select the folder then press SHIFT+DELETE to permanently delete the folder.