WORM_OTORUN.XXZ

To terminate the malware/grayware process:

1. Open Windows Task Manager. To do this, press CTRL+SHIFT+ESC then click the Processes tab.
2. In the list of running programs*, locate the malware/grayware file/s detected earlier.
3. Select one of the detected files then press the End Process button.
4. Do the same for all detected malware/grayware files in the list of running processes.
5. To check if the malware/grayware process/es has/have been terminated, close Windows Task Manager then open it again.
6. Close Windows Task Manager.

To delete the registry value this malware created:

1. Open Registry Editor. To do this, click Start>Run, type regedit in the text box provided, then press Enter.
2. In the left panel of the Registry Editor window, double-click the following:
   HKEY_LOCAL_MACHINE>Software>Microsoft>Windows>CurrentVersion>Run
3. In the right panel, locate and delete the entry:
   lgxfsrvc = "%Windows%\igfxsrvc.exe"
4. Close Registry Editor.

To delete malware/grayware folders:

1. Right-click Start then click Search... or Find..., depending on the version of Windows you are running.
2. In the Named input box, type:
   
   {removable drive}:\RECYCLER\S-1-5-21-3441485041-918478196-174860263-1004
3. In the Look In drop-down list, select My Computer, then press Enter.
4. Once located, select the folder then press SHIFT+DELETE to permanently delete the folder.
5. Repeat the said steps for all folders listed.

To identify and delete AUTORUN.INF files created:

1. Right-click the Start button then choose Search... or Find..., depending on the version of Windows you are running.
2. In the Named input box, type:
   AUTORUN.INF
3. In the Look in: drop-down list, select a drive, then press Enter.
4. Select the file, then open using Notepad.
5. Check if the following lines are present in the file:
   
   [autorun]
   open=.\RECYCLER\S-1-5-21-3441485041-918478196-174860263-1004\run.exe
   icon=%SystemRoot%\system32\SHELL32.dll,4
   action=Open folders to view files
   shell\open=1
   shell\open\command=.\RECYCLER\S-1-5-21-3441485041-918478196-174860263-1004\run.exe
   shell\open\default=1
6. If the lines are present, delete the file.
7. Repeat steps 3 to 6 for the remaining AUTORUN.INF files in other remaining removable drives.
8. Close Search Results.