Analysis by: Jaime Benigno Reyes
 Modified by: Rika Joi Gregorio

ALIASES:

Trojan.Zbot(Norton), PWS-Zbot.dx(McAfee), Troj/ZbotAI-AA(Sophos),

 PLATFORM:

Windows 2000, Windows Server 2003, Windows XP (32-bit, 64-bit), Windows Vista (32-bit, 64-bit), Windows 7 (32-bit, 64-bit)

 OVERALL RISK RATING:
 REPORTED INFECTION:
 SYSTEM IMPACT RATING:
 INFORMATION EXPOSURE:

  • Threat Type: Spyware

  • Destructiveness: No

  • Encrypted: Yes

  • In the wild: Yes

  OVERVIEW

Infection Channel: Downloaded from the Internet, Dropped by other malware

This spyware arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.

As of this writing, the said sites are inaccessible.

  TECHNICAL DETAILS

File Size: 879,217 bytes
File Type: EXE
Memory Resident: Yes
Initial Samples Received Date: 30 Apr 2013
Payload: Connects to URLs/IPs, Steals information, Drops files

Arrival Details

This spyware arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.

Installation

This spyware drops the following copies of itself into the affected system and executes them:

  • %Application Data%\{random folder 1}\{random}.exe

(Note: %Application Data% is the current user's Application Data folder, which is usually C:\Documents and Settings\{user name}\Application Data on Windows 2000, XP, and Server 2003, or C:\Users\{user name}\AppData\Roaming on Windows Vista and 7.)

It drops the following files:

  • %Application Data%\{random folder 2}\{random}.{random}
  • %Application Data%\Microsoft\Address Book\{user name}.wab
  • %Application Data%\Microsoft\Address Book\{user name}.wab~

(Note: %Application Data% is the current user's Application Data folder, which is usually C:\Documents and Settings\{user name}\Application Data on Windows 2000, XP, and Server 2003, or C:\Users\{user name}\AppData\Roaming on Windows Vista and 7.)

It drops and executes the following files:

  • %User Temp%\tmp{random}.bat - Used to delete its initially executed copy

(Note: %User Temp% is the current user's Temp folder, which is usually C:\Documents and Settings\{user name}\Local Settings\Temp on Windows 2000, XP, and Server 2003, or C:\Users\{user name}\AppData\Local\Temp on Windows Vista and 7.)

It creates the following folders:

  • %Application Data%\{random folder 1}
  • %Application Data%\{random folder 2}

(Note: %Application Data% is the current user's Application Data folder, which is usually C:\Documents and Settings\{user name}\Application Data on Windows 2000, XP, and Server 2003, or C:\Users\{user name}\AppData\Roaming on Windows Vista and 7.)

It adds the following mutexes to ensure that only one of its copies runs at any one time:

  • Global\{GUID}
  • Local\{GUID}

It injects codes into the following process(es):

  • explorer.exe

Autostart Technique

This spyware adds the following registry entries to enable its automatic execution at every system startup:

HKEY_CURRENT_USER\Software\Microsoft\
Windows\CurrentVersion\Run
{GUID} = "%Application Data%\{random folder 1}\{random}.exe"

Other System Modifications

This spyware adds the following registry keys:

HKEY_CURRENT_USER\Software\Microsoft\
{random}

HKEY_CURRENT_USER\Software\Microsoft\
{random} HKEY_CURRENT_USER\Software\Microsoft\
Internet Explorer\Privacy

HKEY_CURRENT_USER\Software\Microsoft\
WAB

HKEY_CURRENT_USER\Software\Microsoft\
WAB\WAB4

HKEY_CURRENT_USER\Software\Microsoft\
WAB\WAB4\Wab File Name

It adds the following registry entries:

HKEY_CURRENT_USER\Software\Microsoft\
{random}
{random} = "{random}"

HKEY_CURRENT_USER\Software\Microsoft\
WAB\WAB4
OlkContactRefresh = "0"

HKEY_CURRENT_USER\Software\Microsoft\
WAB\WAB4
OlkFolderRefresh = "0"

HKEY_CURRENT_USER\Software\Microsoft\
WAB\WAB4
FirstRun = "1"

HKEY_CURRENT_USER\Software\Microsoft\
Internet Explorer\Privacy
CleanCookies = "0"

HKEY_CURRENT_USER\Software\Microsoft\
WAB\WAB4\Wab File Name
(Default) = "%Application Data%\Microsoft\Address Book\{user name}.wab"

It modifies the following registry entries:

HKEY_CURRENT_USER\Software\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\0
1609 = "0"

(Note: The default value data of the said registry entry is 2.)

HKEY_CURRENT_USER\Software\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\1
1406 = "0"

(Note: The default value data of the said registry entry is 1.)

HKEY_CURRENT_USER\Software\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\1
1609 = "0"

(Note: The default value data of the said registry entry is 1.)

HKEY_CURRENT_USER\Software\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\2
1609 = "0"

(Note: The default value data of the said registry entry is 1.)

HKEY_CURRENT_USER\Software\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\3
1406 = "0"

(Note: The default value data of the said registry entry is 3.)

HKEY_CURRENT_USER\Software\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\3
1609 = "0"

(Note: The default value data of the said registry entry is 1.)

HKEY_CURRENT_USER\Software\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\4
1406 = "0"

(Note: The default value data of the said registry entry is 3.)

HKEY_CURRENT_USER\Software\Microsoft\
Windows\CurrentVersion\Internet Settings\
Zones\4
1609 = "0"

(Note: The default value data of the said registry entry is 1.)

It creates the following registry entry(ies) to bypass Windows Firewall:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\
Services\SharedAccess\Parameters\
FirewallPolicy\StandardProfile\AuthorizedApplications\
List
%Windows%\explorer.exe = "%Windows%\explorer.exe"

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\
Services\SharedAccess\Parameters\
FirewallPolicy\DomainProfile\AuthorizedApplications\
List
%Windows%\explorer.exe = "%Windows%\explorer.exe"

Download Routine

This spyware connects to the following URL(s) to download its configuration file:

  • http://{BLOCKED}softwarez.com/html/config/index.php

As of this writing, the said sites are inaccessible.

NOTES:

The configuration file may contain URLs where it downloads an updated copy of itself and where it sends its gathered information. It may also contain URLs of its target online banking and finance-related sites from where it steals the information.

It may also gather the following information from the affected system:

  • Data on Cookie files (URLs)
  • Email-related information such as account names, email addresses, passwords, server data, and server port
  • Email information stored in the user’s Windows Address Book (WAB) file

  SOLUTION

Minimum Scan Engine: 9.300
FIRST VSAPI PATTERN FILE: 9.890.01
FIRST VSAPI PATTERN DATE: 01 May 2013
VSAPI OPR PATTERN File: 9.891.00
VSAPI OPR PATTERN Date: 02 May 2013

Step 1

Before doing any scans, Windows XP, Windows Vista, and Windows 7 users must disable System Restore to allow full scanning of their computers.

Step 2

Restart in Safe Mode

[ Learn More ]

Step 3

Delete this registry key

[ Learn More ]

Important: Editing the Windows Registry incorrectly can lead to irreversible system malfunction. Please do this step only if you know how or you can ask assistance from your system administrator. Else, check this Microsoft article first before modifying your computer's registry.

 
  • In HKEY_CURRENT_USER\Software\Microsoft
    • {random}
  • In HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer
    • Privacy
  • In HKEY_CURRENT_USER\Software\Microsoft
    • WAB

Step 4

Delete this registry value

[ Learn More ]

Important: Editing the Windows Registry incorrectly can lead to irreversible system malfunction. Please do this step only if you know how or you can ask assistance from your system administrator. Else, check this Microsoft article first before modifying your computer's registry.

  • In HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
    • {GUID} = "%Application Data%\{random folder 1}\{random}.exe"
  • In HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List
    • %Windows%\explorer.exe = "%Windows%\explorer.exe"
  • In HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List
    • %Windows%\explorer.exe = "%Windows%\explorer.exe"

Step 5

Search and delete this folder

[ Learn More ]
Please make sure you check the Search Hidden Files and Folders checkbox in the More advanced options option to include all hidden folders in the search result.
  • %Application Data%\{random folder 1}
  • %Application Data%\{random folder 2}

Step 6

Search and delete this file

[ Learn More ]
There may be some files that are hidden. Please make sure you check the Search Hidden Files and Folders checkbox in the "More advanced options" option to include all hidden files and folders in the search result.
  • %User Temp%\tmp{random}.bat
  • %Application Data%\Microsoft\Address Book\{user name}.wab
  • %Application Data%\Microsoft\Address Book\{user name}.wab~

Step 7

Restart in normal mode and scan your computer with your Trend Micro product for files detected as TSPY_ZBOT.PSJ. If the detected files have already been cleaned, deleted, or quarantined by your Trend Micro product, no further step is required. You may opt to simply delete the quarantined files. Please check this Knowledge Base page for more information.

Step 8

Reset Internet security settings

[ Learn More ]

Step 9

The following created registry key(s) cannot be identified by the user since there are no reference values in the created key. The only way it can be identified is by comparing the present keys with a backup of the system registry. Note that the said key(s) do not have to be deleted since it won't be harmful to the system:

  • In HKEY_CURRENT_USER\Software\Microsoft
    • {random}

Step 10

Scan your computer with your Trend Micro product to delete files detected as TSPY_ZBOT.PSJ. If the detected files have already been cleaned, deleted, or quarantined by your Trend Micro product, no further step is required. You may opt to simply delete the quarantined files. Please check this Knowledge Base page for more information.


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