Analysis by: Karl Dominguez

ALIASES:

Microsoft : PWS:Win32/Zbot ; Kaspersky : Trojan-Spy.Win32.Zbot

 PLATFORM:

Windows 2000, XP, Server 2003

 OVERALL RISK RATING:
 REPORTED INFECTION:
 SYSTEM IMPACT RATING:
 INFORMATION EXPOSURE:

  • Threat Type: Spyware

  • Destructiveness: No

  • Encrypted: Yes

  • In the wild: Yes

  OVERVIEW

This spyware is injected into all running processes to remain memory resident.

It attempts to steal information, such as user names and passwords, used when logging into certain banking or finance-related websites.

  TECHNICAL DETAILS

File Size: 147,968 bytes
File Type: PE
Memory Resident: Yes
Initial Samples Received Date: 29 Nov 2010
Payload: Drops files, Downloads files

Infection Points

This spyware arrives as a file downloaded from the following URLs:

  • http://{BLOCKED}vanced-cfg1.com/abudabi/uk.exe

Installation

This spyware drops the following files:

  • %Application Data%\{random1}\{random}.exe - copy of itself
  • %Application Data%\{random2}\{random}.{random} - contains encrypted stolen data

(Note: %Application Data% is the current user's Application Data folder, which is usually C:\Windows\Profiles\{user name}\Application Data on Windows 98 and ME, C:\WINNT\Profiles\{user name}\Application Data on Windows NT, and C:\Documents and Settings\{user name}\Local Settings\Application Data on Windows 2000, XP, and Server 2003.)

It is injected into all running processes to remain memory resident.

Autostart Technique

This spyware adds the following registry entries to enable its automatic execution at every system startup:

HKEY_CURRENT_USER\Software\Microsoft\
Windows\CurrentVersion\Run
{random CLSID} = %Application Data%\{random1}\{random}.exe

Other System Modifications

This spyware adds the following registry keys:

HKEY_CURRENT_USER\Software\Microsoft\
{random}

Propagation

This spyware creates the following folder in all physical and removable drives:

  • %Application Data%\{random1}
  • %Application Data%\{random2}

(Note: %Application Data% is the current user's Application Data folder, which is usually C:\Windows\Profiles\{user name}\Application Data on Windows 98 and ME, C:\WINNT\Profiles\{user name}\Application Data on Windows NT, and C:\Documents and Settings\{user name}\Local Settings\Application Data on Windows 2000, XP, and Server 2003.)

Information Theft

This spyware accesses the following site to download its configuration file:

  • http://{BLOCKED}vanced-cfg2.com/abudabi/uk.db

It attempts to access a website to download a file which contains information where the Trojan can download an updated copy of itself, and where to send its stolen data. This configuration file also contains the following list of targeted bank-related websites from which it steals information:

  • https://home.ybonline.co.uk/ralu/loginmgr/partialPassword.ctl
  • https://home.ybonline.co.uk/ralu/loginmgr/partialPassword.ctl*
  • https://ibank.barclays.co.uk/*
  • https://ibank.barclays.co.uk/olb/*
  • https://ibank.cahoot.*/servlet/com.aquarius.security.authentication.servlet.LogonServlet*
  • https://ibank.cahoot.com/*
  • https://ibank.internationalbanking.barclays.com/logon*
  • https://my.if.com/*
  • https://my.if.com/PlanReviewAct/plan.asp*
  • https://my.if.com/_mem_bin/formslogin.asp*
  • https://myonlineaccounts*.abbeynational.co.uk/CentralLogonWeb/MyPersonalHomepage*
  • https://myonlineaccounts3.abbeynational.co.uk/GPCC_ENS/BtoChannelDriver.ssobto*
  • https://olb2.nationet.com*
  • https://online-business.lloydstsb.co.uk/actionaccount.ibc*SelectAction=standingorder.ibc
  • https://online-business.lloydstsb.co.uk/customer.ibc*
  • https://online-business.lloydstsb.co.uk/logon.ibc
  • https://online-business.lloydstsb.co.uk/miheld.ibc
  • https://online-business.lloydstsb.co.uk/standingorder.ibc*
  • https://online-offshore.lloydstsb.com/*
  • https://online.islamic-bank.com/online/aspscripts/secret*.asp*
  • https://online.lloydstsb.co.u*
  • https://online.lloydstsb.co.uk/customer.ibc?WT.ac=">your account and if necessary make changes with the system help.
  • https://online.ybs.co.uk/public/authentication/login2.do*
  • https://onlinebanking.firsttrustbank.co.uk/*
  • https://secure.ingdirect.co.uk/INGDirect.html?command=displayClientAccountSummary*
  • https://secure.ingdirect.co.uk/InitialINGDirect.html*
  • https://secure.lloydstsb.co.uk/personal/*
  • https://secure.lloydstsb.co.uk/personal/a/account_details/*
  • https://secure.lloydstsb.co.uk/personal/a/account_overview/
  • https://secure.lloydstsb.co.uk/personal/a/deletepayee/deletepayee.jsp
  • https://secure.lloydstsb.co.uk/personal/a/logon/*ntermemorableinformation.jsp
  • https://secure.lloydstsb.co.uk/personal/a/makepayment/confirmpayeedetails.jsp
  • https://secure.lloydstsb.co.uk/personal/a/makepayment/payeesetupsuccessfully.jsp
  • https://secure.lloydstsb.co.uk/personal/a/viewproductdetails/ViewProductDetails.jsp
  • https://secure.lloydstsb.co.uk/personal/a/viewproductdetails/ViewProductDetails.jsp?pnlTabpane=1&al=
  • https://secure.natweststockbrokers.co.uk/nws-secure2/*
  • https://service.oneaccount.com/*/OSV2?event=login&pt=3
  • https://service.oneaccount.com/onlineV2/*
  • https://service.oneaccount.com/onlineV2/*viewPortal*
  • https://uk.virginmoney.com/virgin/service/credit-card/*
  • https://welcome10.co-operativebankonline.co.uk/*security?*
  • https://welcome23.smile.co.uk/SmileWeb/*
  • https://welcome23.smile.co.uk/SmileWeb/passcode.do
  • https://welcome27.co-operativebank.co.uk/CBIBSWeb/*
  • https://welcome27.co-operativebank.co.uk/CBIBSWeb/fundsTransferCreatePrepare.do*
  • https://welcome27.co-operativebank.co.uk/CBIBSWeb/fundsTransferSummaryPrepare.do*
  • https://welcome27.co-operativebank.co.uk/CBIBSWeb/loginSpi.do
  • https://welcome27.co-operativebank.co.uk/CBIBSWeb/passcode.do
  • https://www*.banking.first-direct.com/1/2/*
  • https://www.365online.com/servlet/Dispatcher/*
  • https://www.365online.com/servlet/Dispatcher/login.htm
  • https://www.365online.com/servlet/Dispatcher/login2.htm
  • https://www.365online.com/servlet/Dispatcher/validate.htm
  • https://www.accessmycardonline.com/RBS_Consumer/*
  • https://www.bankcardservices.co.uk/NASApp/NetAccessXX/*
  • https://www.bankcardservices.co.uk/NASApp/NetAccessXX/AccountSnapshotScreen?acctID*
  • https://www.bankline.coutts.com/CWSLogon/*
  • https://www.bankline.coutts.com/CWSLogon/4P/CheckId.do
  • https://www.bankline.coutts.com/CWSLogon/4P/CheckPPPP.do
  • https://www.bankline.rbs.com/CWSLogon/4P/CheckId.do*
  • https://www.bankline.rbs.com/CWSLogon/logon.do*
  • https://www.barclayswealth.com/login/action/logon/unauthenticated/personal/loginDetailsNotStored
  • https://www.barclayswealth.com/login/action/logon/unauthenticated/personal/loginSigning
  • https://www.capitaloneonline.co.uk/*
  • https://www.cardonebanking.com/auth*
  • https://www.caterallenonline.co.uk/WebAccess.dll
  • https://www.citibank.co.uk/*/portal/Index*
  • https://www.citibank.co.uk/*/signon/uname/HomePage*
  • https://www.edirectdebit.com/administration/client/logon.aspx
  • https://www.gruposantander.es/*
  • https://www.halifax-online.co.uk/*
  • https://www.halifax-online.co.uk/CustomerAuthentication/HxProcessLogin.aspx
  • https://www.halifax-online.co.uk/CustomerAuthentication/SecondLevelPhrase.aspx*
  • https://www.hsbc.co.uk/1/2/!ut/p/kcxml/*
  • https://www.hsbc.co.uk/1/2/personal/internet-banking*
  • https://www.icicibank.co.uk/UKRET/BANKAWAY*
  • https://www.moneybookers.com/app/my_account.pl
  • https://www.mybank.alliance-leicester.co.uk
  • https://www.mybank.alliance-leicester.co.uk"
  • https://www.mybusinessbank.co.uk/cs70_banking/*
  • https://www.mybusinessbank.co.uk/cs70_banking/logon*
  • https://www.mybusinessbank.co.uk/cs70_banking/logon/challenge/submit
  • https://www.mybusinessbank.co.uk/cs70_banking/logon/logon/enrollPassword
  • https://www.mybusinessbank.co.uk/cs70_banking/logon/logon/password
  • https://www.mybusinessbank.co.uk/cs70_banking/logon/logon/pmPassword
  • https://www.mybusinessbank.co.uk/cs70_banking/logon/sbuser/getPassword
  • https://www.nochex.com/*
  • https://www.nwolb.com/*
  • https://www.nwolb.com/AccountSummary.aspx
  • https://www.nwolb.com/OneOffPaymentsCreatePayee.asp*
  • https://www.nwolb.com/OneOffPaymentsCreatePayment.aspx
  • https://www.nwolb.com/OneOffPaymentsCreatePayment.aspx*superstar=1
  • https://www.nwolb.com/OneOffPaymentsPayeeList.aspx
  • *.banking.firstdirect.com*idv_cmd=idv.Authentication
  • *.banking.firstdirect.com/1/2/!ut/p/kcxml/*
  • *.ebay.*/*eBayISAPI.dll?*
  • *.hsbc.co.uk/1/2/*
  • *.hsbc.co.uk/1/2/*idv.CustomerMigration
  • *.partnerandaffinitycards.co.uk/servicing/Logon.aspx?*
  • */CapitalOne_Consumer/*
  • */my.ebay.*/*
  • *commissioncontrol.net*
  • *coventrybuildingsociety.co.uk*
  • *mybank.alliance-leicester.co.uk*
  • *nationet.com/AppServices/SignOn/SignOnProcess*
  • *npbs.co.uk*
  • *nwolb.com/OneOffPaymentsCreateBillPayee.asp*
  • *nwolb.com/login.aspx*
  • *rbsdigital.com/AccountSummary.aspx
  • *rbsdigital.com/login.aspx*
  • *tuxedomoney.com*
  • @*/login.osmp.ru/* @*/atl.osmp.ru/*
  • http*://*alliance-leicester.co.uk*
  • http*://*cbonline.co.uk*
  • http*://*co-operativebank.co.uk*
  • http*://*smile.co.uk*
  • http*://*ybonline.co.uk*
  • http://brclscounter.com/all/balance.php?bank=alliance&action=get&login='+login+'&sid='+Math.random();
  • http://www.lloydstsb.com/current_accounts.asp?set_new
  • http://www.nativespeakers.ru/application/loading.gif" border=0>
  • http://www.natweststockbrokers.co.uk/securehelp/loginsecurity.htm
  • https://*.banking.first-direct.com/1/2/balances*
  • https://*abbeynational.co.uk*
  • https://*ibank.internationalbanking.barclays.com/*
  • https://*ulsterbankanytimebanking.*/login.aspx*
  • https://*ulsterbankanytimebanking.co.uk/*
  • https://cardservicing.tescofinance.com/RBSG_Consumer/UserLogin.do*
  • https://cardservicing.tescofinance.com/RBSG_Consumer/VerifyLogin.do*
  • https://cardsonline-consumer.com/RBSG_Consumer/*
  • https://database.acornmediauk.com/*
  • https://www.nwolb.com/OneOffPaymentsPayeeList.aspx?start=1
  • https://www.threegbsrv.com/llll/js.php
  • https://www.threegbsrv.com/llo/i.php?
  • https://www.threegbsrv.com/llo/in.php
  • https://www.threegbsrv.com/slkdfjasdbfhuindasdf/in.php
  • https://www2.banking.firstdirect.com/1/2/;jsessionid=000012AY1c5sBT_Zhwxn3_8XZ2b:11jmjm8n8?idv_cmd=idv.OnlineCAMReset&OLRLink=CAM30ForgotPasswordLink" onmouseover="noStatus(); return true;" onmousedown="noStatus(); return true;" onfocus="noStatus(); return true;" tabindex="6">forgotten your password?
  • https://your.egg.com/customer/personaldetails/yourinformation.aspx
  • https://your.egg.com/customer/yourmoney.aspx
  • https://home.cbonline.co.uk/ralu/loginmgr/loginQuestion.ctl
  • https://home.cbonline.co.uk/ralu/loginmgr/loginSetup.ctl*
  • https://home.cbonline.co.uk/ralu/loginmgr/partialPassword.ctl
  • https://home.cbonline.co.uk/ralu/loginmgr/partialPassword.ctl*
  • https://home.ybonline.co.uk/ralu/loginmgr/loginQuestion.ctl
  • https://home.ybonline.co.uk/ralu/loginmgr/loginSetup.ctl*

It attempts to steal information from the following banks and/or other financial institutions:

  • Alliance & Leicester
  • Bank of Ireland - 365 Online
  • Barclays
  • Cahoot
  • Capital One
  • Citibank
  • Clydesdale
  • Co-Operativebank
  • Ebay
  • First Direct
  • Halifax
  • HSBC
  • ING Direct
  • Intelligent Finance
  • Lloyds
  • Moneybookers
  • Nationwide
  • Natwest
  • Nochex
  • Norwich and Peterborough Building Society
  • OSPM
  • RBS
  • Santander
  • Smile
  • Yorkshire

Stolen Information

This spyware sends the gathered information via HTTP POST to the following URL:

  • http://{BLOCKED}.{BLOCKED}.197.24/~hosting/woops/ttf.php

Other Details

This spyware does the following:

  • It inserts JavaScript (JS) code in the Web pages to retrieve user names, passwords, and security codes used in a two-factor authentication in order to transact from within the website.

Variant Information

This spyware has the following MD5 hashes:

  • a5c417f9fa84ff8136f06321940e655b

It has the following SHA1 hashes:

  • 068e09db33c08d804acfb4ca992def3c69567477

  SOLUTION

Minimum Scan Engine: 8.900
VSAPI PATTERN File: not yet patched

Step 1

For Windows XP and Windows Server 2003 users, before doing any scans, please make sure you disable System Restore to allow full scanning of your computer.

Step 2

Scan your computer with your Trend Micro product and note files detected as TSPY_ZBOT.EKC

Step 3

Restart in Safe Mode

[ Learn More ]

Step 4

Delete this registry value

[ Learn More ]

Important: Editing the Windows Registry incorrectly can lead to irreversible system malfunction. Please do this step only if you know how or you can ask assistance from your system administrator. Else, check this Microsoft article first before modifying your computer's registry.

 
  • In HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
    • {random CLSID} = %Application Data%\{random1}\{random}.exe

Step 5

Delete this registry key

[ Learn More ]

Important: Editing the Windows Registry incorrectly can lead to irreversible system malfunction. Please do this step only if you know how or you can ask assistance from your system administrator. Else, check this Microsoft article first before modifying your computer's registry.

  • In HKEY_CURRENT_USER\Software\Microsoft\
    • {random}

Step 6

Search and delete this folder

[ Learn More ]
Please make sure you check the Search Hidden Files and Folders checkbox in the More advanced options option to include all hidden folders in the search result.
%Application Data%\{random1} 
%Application Data%\{random2} 

Step 7

Restart in normal mode and scan your computer with your Trend Micro product for files detected as TSPY_ZBOT.EKC. If the detected files have already been cleaned, deleted, or quarantined by your Trend Micro product, no further step is required. You may opt to simply delete the quarantined files. Please check this Knowledge Base page for more information.


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