Arrival Details
This Trojan Spy arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.
Installation
This Trojan Spy drops the following copies of itself into the affected system and executes them:
(Note: %System% is the Windows system folder, where it usually is C:\Windows\System32 on all Windows operating system versions.)
It drops the following files:
- %System%\SP00LSV.EXE
- %System%\driver32\Info.txt
- %System%\driver32\ldsysinfo.txt
- %System%\driver32\ldf\ldsysinfo.txt
- %System%\driver32\ldf\ldsysinfo.txt.ldf
(Note: %System% is the Windows system folder, where it usually is C:\Windows\System32 on all Windows operating system versions.)
It adds the following processes:
(Note: %System% is the Windows system folder, where it usually is C:\Windows\System32 on all Windows operating system versions.)
It creates the following folders:
- %System%\driver32
- %System%\driver32\ldf
(Note: %System% is the Windows system folder, where it usually is C:\Windows\System32 on all Windows operating system versions.)
Autostart Technique
This Trojan Spy adds the following registry entries to enable its automatic execution at every system startup:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Run
SP00LSV.EXE = SP00LSV.EXE
Other System Modifications
This Trojan Spy adds the following registry entries as part of its installation routine:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
ShipTr
pid = TQ11MTW/FYF
It adds the following registry keys as part of its installation routine:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
ShipTr
Step 1
Before doing any scans, Windows 7, Windows 8, Windows 8.1, and Windows 10 users must disable System Restore to allow full scanning of their computers.
Step 2
Note that not all files, folders, and registry keys and entries are installed on your computer during this malware's/spyware's/grayware's execution. This may be due to incomplete installation or other operating system conditions. If you do not find the same files/folders/registry information, please proceed to the next step.
Step 3
Restart in Safe Mode
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To restart in Safe Mode:
• For Windows 7 and Windows Server 2008 (R2) users
- Restart your computer.
- Press F8 after the Power-On Self Test (POST) routine is done. If the Advanced Boot Options menu does not appear, try restarting and then pressing F8 several times after the POST screen is displayed.
- On the Advanced Boot Options menu, use the arrow keys to select the Safe Mode option, and then press Enter.
• For Windows 8, Windows 8.1, and Windows Server 2012 users
- Access the Charms bar by moving your mouse pointer to the upper right corner of the screen.
- Move your mouse pointer down and click Settings>Change your PC Settings.
- In the left panel, click General.
- In the right panel, scroll down to the bottom to find the Advanced startup section, then click the Restart now button and wait for the system to restart.
- In the Advanced Startup menu, click Troubleshoot>Advanced Options>Startup Settings>Restart and wait for the system to restart.
- In the Startup Settings menu, press 4 to enable safe mode.
• For Windows 10 users
- Press Windows logo key + I on your keyboard to open Settings. If that doesn't work, select the Start button, then select Settings.
- Select Update & Security > Recovery.
- Under Advanced startup, select Restart now.
- After your PC restarts to the Choose an option screen, select Troubleshoot > Advcanced options > Startup settings > Restart.
- After your PC restarts, you'll see a list og options. Select 4 or press F4 to start your PC in Safe Mode.
Step 4
Delete this registry value
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Important: Editing the Windows Registry incorrectly can lead to irreversible system malfunction. Please do this step only if you know how or you can ask assistance from your system administrator. Else, check this Microsoft article first before modifying your computer's registry.
- In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ShipTr
- In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
- SP00LSV.EXE = SP00LSV.EXE
To delete the registry value this malware created:
- Open Registry Editor. To do this:
» For Windows 7 and Windows Server 2008 (R2) users, click the Start button, type regedit in the Search input field then press Enter.
» For Windows 8, Windows 8.1, 10, and Windows Server 2012 (R2) users, right-click on the lower left corner of the screen, click Run, type regedit in the text box provided, and then press Enter. - In the left panel of the Registry Editor window, double-click the following:
HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>ShipTr - In the right panel, locate and delete the entry:
pid = TQ11MTW/FYF - In the left panel of the Registry Editor window, double-click the following:
HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion>Run - In the right panel, locate and delete the entry:
SP00LSV.EXE = SP00LSV.EXE - Close Registry Editor.
Step 5
Delete this registry key
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Important: Editing the Windows Registry incorrectly can lead to irreversible system malfunction. Please do this step only if you know how or you can ask assistance from your system administrator. Else, check this Microsoft article first before modifying your computer's registry. Before you could do this, you must restart in Safe Mode. For instructions on how to do this, you may refer to this page If the preceding step requires you to restart in safe mode, you may proceed to edit the system registry.
- In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ShipTr
To delete the registry key this malware/grayware/spyware created:
- Restart your computer in Safe Mode. For instructions on how to do this, you may refer to this page. If the preceding step requires you to restart in safe mode, you may proceed to #2.
- Open Registry Editor. To do this:
» For Windows 7 and Server 2008 (R2) users, click the Start button, type regedit in the Search input field then press Enter.
» For Windows 8, 8.1, 10, and Server 2012 users, right-click on the lower left corner of the screen, click Run, type regedit in the text box provided, and then press Enter. HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>ShipTr - Close Registry Editor.
Step 6
Search and delete this file
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There may be some files that are hidden. Please make sure you check the
Search Hidden Files and Folders checkbox in the "More advanced options" option to include all hidden files and folders in the search result.
- %System%\SP00LSV.EXE
- %System%\driver32\Info.txt
- %System%\driver32\ldsysinfo.txt
- %System%\driver32\ldf\ldsysinfo.txt
- %System%\driver32\ldf\ldsysinfo.txt.ldf
To manually delete a malware/grayware file from an affected system:
•For Windows 7, Windows Server 2008 (R2), Windows 8, Windows 8.1, Windows 10, and Windows Server 2012 (R2):
- Open a Windows Explorer window.
- For Windows 7 and Server 2008 (R2) users, click Start>Computer.
- For Windows 8, 8.1, 10, and Server 2012 (R2) users, right-click on the lower-left corner of the screen,then click File Explorer.
- In the Search Computer/This PC input box, type:
- %System%\SP00LSV.EXE
- %System%\driver32\Info.txt
- %System%\driver32\ldsysinfo.txt
- %System%\driver32\ldf\ldsysinfo.txt
- %System%\driver32\ldf\ldsysinfo.txt.ldf
- Once located, select the file then press SHIFT+DELETE to delete it.
*Note: Read the following Microsoft page if these steps do not work on Windows 7 and Windows Server 2008 (R2).
Step 7
Search and delete these folders
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Please make sure you check the
Search Hidden Files and Folders checkbox in the More advanced options option to include all hidden folders in the search result.
- %System%\driver32
- %System%\driver32\ldf
To delete malware/grayware/spyware folders:
For Windows 7, Windows Server 2008 (R2), Windows 8, Windows 8.1, Windows 10, and Windows Server 2012 (R2):
- Open a Windows Explorer window.
- For Windows 7 and Server 2008 (R2) users, click Start>Computer.
- For Windows 8, 8.1, 10, and Server 2012 (R2) users, right-click on the lower-left corner of the screen,then click File Explorer.
- In the Search Computer/This PC input box, type:
- %System%\driver32
- %System%\driver32\ldf
- Once located, select the file then press SHIFT+DELETE to permanently delete the folder.
- Repeat steps 2-3 for the remaining folders:
- %System%\driver32
- %System%\driver32\ldf
*Note: Read the following Microsoft page if these steps do not work on Windows 7 and Server 2008 (R2).
Step 8
Restart in normal mode and scan your computer with your Trend Micro product for files detected as TrojanSpy.Win32.SPACESHIP.ERE. If the detected files have already been cleaned, deleted, or quarantined by your Trend Micro product, no further step is required. You may opt to simply delete the quarantined files. Please check this Knowledge Base page for more information.
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