TrojanSpy.MSIL.GOLROTED.BABCU

To identify and delete the malware/grayware file:

• On Windows 7 and Server 2008 (R2) systems:

1. Scan your computer with your Trend Micro product and then take note of the names of the malware/grayware files detected.
2. Insert your Windows Installation DVD in the DVD drive, then Press the restart button.
3. When prompted, press any key to boot from the CD.
4. Depending on your Windows Installation DVD, you might be required to select the installation language. Then on the Install Windows window, choose your language, locale, and keyboard layout or input method. Click Next, then click Repair your computer.
5. Select Use recovery tools that can help fix problems starting Windows. Select your installation of Windows. Click Next.
6. If the Startup Repair window appears, click Cancel, Yes, then Finish.
7. In the System Recovery Options window, click Command Prompt.
8. In the Command Prompt window, type the following then press Enter:
   BootRec.exe /fixmbr
   del "{malware/grayware path and file name}"
9. Type exit and press Enter to close the Command Prompt window.
10. Click Restart to restart the system normally.

• On Windows 8, 8.1, 10, and Server 2012 (R2) systems:

1. Scan your computer with your Trend Micro product and then take note of the names of the malware/grayware files detected.
2. Insert your Windows Installation DVD in the DVD drive, then restart your computer.
3. When prompted, press any key to boot from the DVD.
4. Depending on your Windows Installation DVD, you might be required to select the keyboard layout. Then on the Windows Setup window, choose your language, locale, and input method. Click Next, then click Repair your computer.
5. Click Troubleshoot>Advanced Options>Command Prompt.
6. In the Command Prompt window, type the following then press Enter:
   BootRec.exe /fixmbr
   del "{malware/grayware path and file name}"
7. Type exit and press Enter to close the Command Prompt window.
8. Click Continue to restart the system normally.

To terminate the malware/grayware/spyware process:

1. Scan your computer with your Trend Micro product and take note of the name of the malware/grayware/spyware detected.
2. Open Windows Task Manager. To do this, press CTRL+SHIFT+ESC.
3. View the list of all running programs. To do this:
   • For Windows 7 and Server 2008 (R2) users, click the Processes tab.
   • For Windows 8, 8.1, 10, and Server 2012 (R2) users, click the Details tab.
4. In the list of running programs, locate a malware/grayware/spyware file detected earlier.
5. Select the detected files, then press either the End Task or the End Process button, depending on the version of Windows you are using.
6. Do the same for the remaining detected malware/grayware/spyware files in the list of running programs.
7. To check if the malware/grayware/spyware process has been terminated, close Task Manager, and then open it again.
8. Close Task Manager.

To delete the registry key this malware/grayware created:

1. Open Registry Editor.
   » For Windows 7 and Windows Server 2008 (R2) users, click the Start button, type regedit in the Search input field then press Enter.
   » For Windows 8, Windows 8.1, Windows 10, and Windows Server 2012 (R2) users, right-click on the lower left corner of the screen, click Run, type regedit in the text box provided, and then press Enter.
2. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software
3. Still in the left panel, locate and delete the key:
   DC3_FEXEC
4. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software>DC3_FEXEC
5. Still in the left panel, locate and delete the key:
   8/7/2019 at 2:35:38 AM
6. Close Registry Editor.

To delete the registry value this malware/grayware created:

1. Open Registry Editor.
   » For Windows 7 and Windows Server 2008 (R2) users, click the Start button, type regedit in the Search input field then press Enter.
   » For Windows 8, Windows 8.1, Windows 10, and Windows Server 2012 (R2) users, right-click on the lower-left corner of the screen, click Run, type regedit in the text box provided, and then press Enter.
2. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>Run
3. In the right panel, locate and delete the entry:
   MicroUpdate = "%User Temp%\MSDCSC\msdcsc.exe"
4. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software>DC3_FEXEC>8/7
5. In the right panel, locate and delete the entry:
   2019 at 2:35:38 AM = "{{GUID}-483003893}"
6. Close Registry Editor.

To restore registry values this malware/grayware modified:

1. Open Registry Editor. To do this:
   
   • On Windows 7 and Server 2008 (R2):
     Click the Start button, type REGEDIT in the Search input field then press Enter.
   • On Windows 8, 8.1, 10, and Server 2012 (R2):
     Right-click on the lower left corner of the screen and click Run, type REGEDIT in the Run input field, and then press Enter.
2. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software>Microsoft>Windows NT>CurrentVersion>Windows
3. In the right panel, locate the registry value:
   Load = "%User Temp%\FolderN\name.exe.lnk"
4. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows NT>CurrentVersion>Winlogon
5. In the right panel, locate the registry value:
   UserInit = "%System%\userinit.exe,%User Temp%\MSDCSC\msdcsc.exe"
6. Right-click on the value name and choose Modify. Change the value data of this entry to:
   UserInit = "%Windows%\system32\userinit.exe,"
7. Again In the right panel, locate the registry value:
   UserInit = "%System%\userinit.exe,%User Temp%\MSDCSC\msdcsc.exe,%User Temp%\MSDCSC\msdcsc.exe"
8. Right-click on the value name and choose Modify. Change the value data of this entry to:
   UserInit = "%Windows%\system32\userinit.exe,"
9. Close Registry Editor.

To manually delete a malware/grayware file from an affected system:

•For Windows 7, Windows Server 2008 (R2), Windows 8, Windows 8.1, Windows 10, and Windows Server 2012 (R2):

1. Open a Windows Explorer window.
   • For Windows 7 and Server 2008 (R2) users, click Start>Computer.
   • For Windows 8, 8.1, 10, and Server 2012 (R2) users, right-click on the lower-left corner of the screen,then click File Explorer.
2. In the Search Computer/This PC input box, type:
   
   • %User Temp%\tmp.exe
   • %User Temp%\melt.txt
   • %User Temp%\FolderN\name.exe:Zone.Identifier
   • %User Temp%\.exe
   • %User Temp%\FolderN\name.exe.lnk
   • %User Temp%\MSDCSC\msdcsc.exe
3. Once located, select the file then press SHIFT+DELETE to delete it.
   *Note: Read the following Microsoft page if these steps do not work on Windows 7 and Windows Server 2008 (R2).

To delete malware/grayware/spyware folders:

For Windows 7, Windows Server 2008 (R2), Windows 8, Windows 8.1, Windows 10, and Windows Server 2012 (R2):

1. Open a Windows Explorer window.
   • For Windows 7 and Server 2008 (R2) users, click Start>Computer.
   • For Windows 8, 8.1, 10, and Server 2012 (R2) users, right-click on the lower-left corner of the screen,then click File Explorer.
2. In the Search Computer/This PC input box, type:
   
   • %User Temp%\MSDCSC
   • %User Temp%\FolderN
3. Once located, select the file then press SHIFT+DELETE to permanently delete the folder.
4. Repeat steps 2-3 for the remaining folders:
   • %User Temp%\MSDCSC
   • %User Temp%\FolderN
   *Note: Read the following Microsoft page if these steps do not work on Windows 7 and Server 2008 (R2).