Trojan.Win64.DRIDEX.AM

To delete the registry value this malware created:

1. Open Registry Editor. To do this:
   » For Windows 7 and Windows Server 2008 (R2) users, click the Start button, type regedit in the Search input field then press Enter.
   » For Windows 8, Windows 8.1, 10, and Windows Server 2012 (R2) users, right-click on the lower left corner of the screen, click Run, type regedit in the text box provided, and then press Enter.
2. In the left panel of the Registry Editor window, double-click the following:
   HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>Run
3. In the right panel, locate and delete the entry:
   {random characters} = "%Application Data%\{random characters}\{file name}.exe"
4. In the left panel of the Registry Editor window, double-click the following:
   HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>Explorer>CLSID>{GUID}>ShellFolder
5. In the right panel, locate and delete the entry:
   {GUID} = {hex values}
6. Close Registry Editor.

To restore the registry value this malware/grayware modified:

1. Open Registry Editor.
   » For Windows 7 and Server 2008 (R2) users, click the Start button, type regedit in the Search input field then press Enter.
   » For Windows 8, 8.1, 10, and Server 2012 (R2) users, right-click on the lower left corner of the screen, click Run, type regedit in the text box provided, and then press Enter.
2. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion>Policies>System
3. In the right panel, locate the registry value:
   EnableLUA = 0
4. Right-click on the value name and choose Modify. Change the value data of this entry to:
   EnableLUA = 1
5. Close Registry Editor.

To delete registry keys this malware/grayware created:

1. Open Registry Editor. To do this:
   » For Windows 7 and Server 2008 (R2) users, click the Start button, type regedit in the Search input field then press Enter.
   » For Windows 8, 8.1, 10, and Server 2012 (R2) users, right-click on the lower left corner of the screen, click Run, type regedit in the text box provided, and then press Enter.
2. In the left panel of the Registry Editor window, double-click the following:
   HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>Explorer>CLSID>{GUID}>ShellFolder
3. Still in the left panel, locate and delete the key:
   (null)
4. Close Registry Editor.

To manually delete a malware/grayware file from an affected system:

•For Windows 7, Windows Server 2008 (R2), Windows 8, Windows 8.1, Windows 10, and Windows Server 2012 (R2):

1. Open a Windows Explorer window.
   • For Windows 7 and Server 2008 (R2) users, click Start>Computer.
   • For Windows 8, 8.1, 10, and Server 2012 (R2) users, right-click on the lower-left corner of the screen,then click File Explorer.
2. In the Search Computer/This PC input box, type:
    
   • %Application Data%\{random characters}\{file name}.exe
   • %Application Data%\{random characters}\{executable's dll name}.dll
   • %System%\{random characters}\{file name}.exe
   • %System%\{random characters}\{executable's dll name}.dll
   • %User Startup%\{random characters}.lnk
3. Once located, select the file then press SHIFT+DELETE to delete it.
   *Note: Read the following Microsoft page if these steps do not work on Windows 7 and Windows Server 2008 (R2).

To delete malware/grayware/spyware folders:

For Windows 7, Windows Server 2008 (R2), Windows 8, Windows 8.1, Windows 10, and Windows Server 2012 (R2):

1. Open a Windows Explorer window.
   • For Windows 7 and Server 2008 (R2) users, click Start>Computer.
   • For Windows 8, 8.1, 10, and Server 2012 (R2) users, right-click on the lower-left corner of the screen,then click File Explorer.
2. In the Search Computer/This PC input box, type:
   
   • %Application Data%\{random characters}
   • %System%\{random characters}
3. Once located, select the file then press SHIFT+DELETE to permanently delete the folder.
4. Repeat steps 2-3 for the remaining folders:
   • %Application Data%\{random characters}
   • %System%\{random characters}
   *Note: Read the following Microsoft page if these steps do not work on Windows 7 and Server 2008 (R2).