TROJ_UPATRE.MSS

To delete the registry key this malware/grayware created:

1. Open Registry Editor.
   » For Windows 2000, Windows XP, and Windows Server 2003 users, click Start>Run, type regedit in the text box provided, and then press Enter.
   » For Windows Vista, Windows 7, and Windows Server 2008 users, click the Start button, type regedit in the Search input field then press Enter.
   » For Windows 8, Windows 8.1, and Windows Server 2012 users, right-click on the lower left corner of the screen, click Run, type regedit in the text box provided, and then press Enter.
2. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software>Adobe>Adobe Acrobat
3. Still in the left panel, locate and delete the key:
   10.0
4. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software>Adobe>Adobe Synchronizer
5. Still in the left panel, locate and delete the key:
   10.0
6. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>System
7. Still in the left panel, locate and delete the key:
   Acrobatbrokerserverdispatchercpp789
8. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Installer
9. Still in the left panel, locate and delete the key:
   Migrated
10. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0
11. Still in the left panel, locate and delete the key:
    Originals
12. Again Still in the left panel, locate and delete the key:
    AVGeneral
13. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Adobe Synchronizer>10.0
14. Still in the left panel, locate and delete the key:
    Acrobat.com
15. Again Still in the left panel, locate and delete the key:
    Acrobat.com.v2
16. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Adobe Acrobat>10.0
17. Still in the left panel, locate and delete the key:
    DiskCabs
18. Again Still in the left panel, locate and delete the key:
    Collab
19. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Collab
20. Still in the left panel, locate and delete the key:
    cDocumentCenter
21. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Collab>cDocumentCenter
22. Still in the left panel, locate and delete the key:
    cSettings
23. Again Still in the left panel, locate and delete the key:
    cEmailDistribution
24. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Collab>cEmailDistribution
25. Still in the left panel, locate and delete the key:
    cSettings
26. Again Still in the left panel, locate and delete the key:
    cInitiationWizardFirstLaunch
27. Again Still in the left panel, locate and delete the key:
    Security
28. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security
29. Still in the left panel, locate and delete the key:
    cHandlers
30. Again Still in the left panel, locate and delete the key:
    cASPKI
31. Again Still in the left panel, locate and delete the key:
    cASPKI
32. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI
33. Still in the left panel, locate and delete the key:
    cCustomCertPrefs
34. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs
35. Still in the left panel, locate and delete the key:
    c290FA7E61053E8763C6055E6333A99EFB83ECACB
36. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c290FA7E61053E8763C6055E6333A99EFB83ECACB
37. Still in the left panel, locate and delete the key:
    cAdobe_OCSPRevChecker
38. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c290FA7E61053E8763C6055E6333A99EFB83ECACB>cAdobe_OCSPRevChecker
39. Still in the left panel, locate and delete the key:
    cAuthorizedResponder
40. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c290FA7E61053E8763C6055E6333A99EFB83ECACB>cAdobe_OCSPRevChecker>cAuthorizedResponder
41. Still in the left panel, locate and delete the key:
    c0
42. Again Still in the left panel, locate and delete the key:
    c312E322E3834302E3131343032312E310000
43. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E310000
44. Still in the left panel, locate and delete the key:
    cAdobe_ChainBuilder
45. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E310000>cAdobe_ChainBuilder
46. Still in the left panel, locate and delete the key:
    cAcceptablePolicyOIDs
47. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E310000>cAdobe_ChainBuilder>cAcceptablePolicyOIDs
48. Still in the left panel, locate and delete the key:
    c0
49. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E310000>cAdobe_ChainBuilder>cAcceptablePolicyOIDs>c0
50. Still in the left panel, locate and delete the key:
    cValue
51. Again Still in the left panel, locate and delete the key:
    c1
52. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E310000>cAdobe_ChainBuilder>cAcceptablePolicyOIDs>c1
53. Still in the left panel, locate and delete the key:
    cValue
54. Again Still in the left panel, locate and delete the key:
    cAdobe_OCSPRevChecker
55. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E310000>cAdobe_OCSPRevChecker
56. Still in the left panel, locate and delete the key:
    cAuthorizedResponder
57. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E310000>cAdobe_OCSPRevChecker>cAuthorizedResponder
58. Still in the left panel, locate and delete the key:
    c0
59. Again Still in the left panel, locate and delete the key:
    cSendNonce
60. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E310000>cAdobe_OCSPRevChecker>cSendNonce
61. Still in the left panel, locate and delete the key:
    c0
62. Again Still in the left panel, locate and delete the key:
    cSignCertOID
63. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E310000>cAdobe_OCSPRevChecker>cSignCertOID
64. Still in the left panel, locate and delete the key:
    c0
65. Again Still in the left panel, locate and delete the key:
    cSignRequest
66. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E310000>cAdobe_OCSPRevChecker>cSignRequest
67. Still in the left panel, locate and delete the key:
    c0
68. Again Still in the left panel, locate and delete the key:
    cURLToConsult
69. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E310000>cAdobe_OCSPRevChecker>cURLToConsult
70. Still in the left panel, locate and delete the key:
    c0
71. Again Still in the left panel, locate and delete the key:
    c312E322E3834302E3131343032312E312E312E310000
72. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E312E312E310000
73. Still in the left panel, locate and delete the key:
    cAdobe_ChainBuilder
74. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E312E312E310000>cAdobe_ChainBuilder
75. Still in the left panel, locate and delete the key:
    cAcceptablePolicyOIDs
76. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E312E312E310000>cAdobe_ChainBuilder>cAcceptablePolicyOIDs
77. Still in the left panel, locate and delete the key:
    c0
78. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E312E312E310000>cAdobe_ChainBuilder>cAcceptablePolicyOIDs>c0
79. Still in the left panel, locate and delete the key:
    cValue
80. Again Still in the left panel, locate and delete the key:
    c1
81. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E312E312E310000>cAdobe_ChainBuilder>cAcceptablePolicyOIDs>c1
82. Still in the left panel, locate and delete the key:
    cValue
83. Again Still in the left panel, locate and delete the key:
    cAdobe_OCSPRevChecker
84. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E312E312E310000>cAdobe_OCSPRevChecker
85. Still in the left panel, locate and delete the key:
    cAuthorizedResponder
86. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E312E312E310000>cAdobe_OCSPRevChecker>cAuthorizedResponder
87. Still in the left panel, locate and delete the key:
    c0
88. Again Still in the left panel, locate and delete the key:
    cSendNonce
89. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E312E312E310000>cAdobe_OCSPRevChecker>cSendNonce
90. Still in the left panel, locate and delete the key:
    c0
91. Again Still in the left panel, locate and delete the key:
    cSignCertOID
92. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E312E312E310000>cAdobe_OCSPRevChecker>cSignCertOID
93. Still in the left panel, locate and delete the key:
    c0
94. Again Still in the left panel, locate and delete the key:
    cSignRequest
95. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E312E312E310000>cAdobe_OCSPRevChecker>cSignRequest
96. Still in the left panel, locate and delete the key:
    c0
97. Again Still in the left panel, locate and delete the key:
    cURLToConsult
98. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E312E312E310000>cAdobe_OCSPRevChecker>cURLToConsult
99. Still in the left panel, locate and delete the key:
    c0
100. Again Still in the left panel, locate and delete the key:
     c312E332E33362E382E312E310000
101. In the left panel, double-click the following:
     HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E332E33362E382E312E310000
102. Still in the left panel, locate and delete the key:
     cAdobe_CRLRevChecker
103. In the left panel, double-click the following:
     HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E332E33362E382E312E310000>cAdobe_CRLRevChecker
104. Still in the left panel, locate and delete the key:
     cRequireAKI
105. In the left panel, double-click the following:
     HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E332E33362E382E312E310000>cAdobe_CRLRevChecker>cRequireAKI
106. Still in the left panel, locate and delete the key:
     c0
107. Again Still in the left panel, locate and delete the key:
     cAdobe_ChainBuilder
108. In the left panel, double-click the following:
     HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E332E33362E382E312E310000>cAdobe_ChainBuilder
109. Still in the left panel, locate and delete the key:
     cAllowCAToIssueAC
110. In the left panel, double-click the following:
     HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E332E33362E382E312E310000>cAdobe_ChainBuilder>cAllowCAToIssueAC
111. Still in the left panel, locate and delete the key:
     c0
112. Again Still in the left panel, locate and delete the key:
     cCheckCABasicConstraints
113. In the left panel, double-click the following:
     HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E332E33362E382E312E310000>cAdobe_ChainBuilder>cCheckCABasicConstraints
114. Still in the left panel, locate and delete the key:
     c0
115. Again Still in the left panel, locate and delete the key:
     cAdobe_OCSPRevChecker
116. In the left panel, double-click the following:
     HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E332E33362E382E312E310000>cAdobe_OCSPRevChecker
117. Still in the left panel, locate and delete the key:
     cAllowOCSPNoCheck
118. In the left panel, double-click the following:
     HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E332E33362E382E312E310000>cAdobe_OCSPRevChecker>cAllowOCSPNoCheck
119. Still in the left panel, locate and delete the key:
     c0
120. Again Still in the left panel, locate and delete the key:
     cRequireOCSPCertHash
121. In the left panel, double-click the following:
     HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E332E33362E382E312E310000>cAdobe_OCSPRevChecker>cRequireOCSPCertHash
122. Still in the left panel, locate and delete the key:
     c0
123. Again Still in the left panel, locate and delete the key:
     cAdobe_Validation
124. In the left panel, double-click the following:
     HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E332E33362E382E312E310000>cAdobe_Validation
125. Still in the left panel, locate and delete the key:
     cValidityModel
126. In the left panel, double-click the following:
     HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E332E33362E382E312E310000>cAdobe_Validation>cValidityModel
127. Still in the left panel, locate and delete the key:
     c0
128. Again Still in the left panel, locate and delete the key:
     cPPKHandler
129. In the left panel, double-click the following:
     HKEY_CURRENT_USER>Software>Microsoft>SystemCertificates
130. Still in the left panel, locate and delete the key:
     ADDRESSBOOK
131. In the left panel, double-click the following:
     HKEY_CURRENT_USER>Software>Microsoft>SystemCertificates>ADDRESSBOOK
132. Still in the left panel, locate and delete the key:
     CRLs
133. Again Still in the left panel, locate and delete the key:
     CTLs
134. In the left panel, double-click the following:
     HKEY_LOCAL_MACHINE>Software>Adobe>Acrobat Reader>10.0
135. Still in the left panel, locate and delete the key:
     AdobeViewer
136. Close Registry Editor.

To delete the registry value this malware/grayware created:

1. Open Registry Editor.
   » For Windows 2000, Windows XP, and Windows Server 2003 users, click Start>Run, type regedit in the text box provided, and then press Enter.
   » For Windows Vista, Windows 7, and Windows Server 2008 users, click the Start button, type regedit in the Search input field then press Enter.
   » For Windows 8, Windows 8.1, and Windows Server 2012 users, right-click on the lower-left corner of the screen, click Run, type regedit in the text box provided, and then press Enter.
2. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows NT>CurrentVersion
3. In the right panel, locate and delete the entry:
   marker_gjru_fbegrihlgm = "TRUE"
4. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Installer>Migrated
5. In the right panel, locate and delete the entry:
   {AC76BA86-7AD7-1033-7B44-AA0000000001} = "1"
6. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Originals
7. In the right panel, locate and delete the entry:
   bDisplayedSplash = "1"
8. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>AVGeneral
9. In the right panel, locate and delete the entry:
   bLastExitNormal = "0"
10. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Collab>cDocumentCenter
11. In the right panel, locate and delete the entry:
    bAlwaysUseServer = "0"
12. Again In the right panel, locate and delete the entry:
    bAlwaysUseServerFD = "0"
13. Again In the right panel, locate and delete the entry:
    bDefault = "1"
14. Again In the right panel, locate and delete the entry:
    bDefaultFD = "1"
15. Again In the right panel, locate and delete the entry:
    tDistMethod = "UPLOAD"
16. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Collab>cDocumentCenter>cSettings
17. In the right panel, locate and delete the entry:
    tcSetting = "https://api.{BLOCKED}e.acrobat.com"
18. Again In the right panel, locate and delete the entry:
    tUI = "Acrobat.com (Recommended)"
19. Again In the right panel, locate and delete the entry:
    tURL = "urn://ns.{BLOCKED}e.com/Collaboration/SharedReview/Acrobat.com"
20. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Collab>cEmailDistribution
21. In the right panel, locate and delete the entry:
    bAlwaysUseServerFD = "0"
22. Again In the right panel, locate and delete the entry:
    bDefaultFD = "0"
23. Again In the right panel, locate and delete the entry:
    tDistMethod = "EMAIL"
24. Again In the right panel, locate and delete the entry:
    tUI = "Manually collect responses in my email inbox"
25. Again In the right panel, locate and delete the entry:
    tURL = "urn://ns.{BLOCKED}e.com/Collaboration/Forms/Email"
26. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Collab>cInitiationWizardFirstLaunch
27. In the right panel, locate and delete the entry:
    bIsFirstLaunchER = "1"
28. Again In the right panel, locate and delete the entry:
    bIsFirstLaunchFD = "1"
29. Again In the right panel, locate and delete the entry:
    bIsFirstLaunchSF = "1"
30. Again In the right panel, locate and delete the entry:
    bIsFirstLaunchSR = "1"
31. Again In the right panel, locate and delete the entry:
    bIsFirstLaunchUF = "1"
32. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cHandlers
33. In the right panel, locate and delete the entry:
    aPrivKey = "Adobe.PPKLite"
34. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c290FA7E61053E8763C6055E6333A99EFB83ECACB>cAdobe_OCSPRevChecker>cAuthorizedResponder>c0
35. In the right panel, locate and delete the entry:
    bValue = "1"
36. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E310000>cAdobe_ChainBuilder>cAcceptablePolicyOIDs>c0
37. In the right panel, locate and delete the entry:
    iEnd = "1"
38. Again In the right panel, locate and delete the entry:
    iStart = "1"
39. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E310000>cAdobe_ChainBuilder>cAcceptablePolicyOIDs>c0>cValue
40. In the right panel, locate and delete the entry:
    s0 = "{random values}"
41. Again In the right panel, locate and delete the entry:
    s1 = "{random values}"
42. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E310000>cAdobe_ChainBuilder>cAcceptablePolicyOIDs>c1
43. In the right panel, locate and delete the entry:
    iEnd = "2"
44. Again In the right panel, locate and delete the entry:
    iStart = "2"
45. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E310000>cAdobe_ChainBuilder>cAcceptablePolicyOIDs>c1>cValue
46. In the right panel, locate and delete the entry:
    s0 = "{random values}"
47. Again In the right panel, locate and delete the entry:
    s1 = "{random values}"
48. Again In the right panel, locate and delete the entry:
    s2 = "{random values}"
49. Again In the right panel, locate and delete the entry:
    s3 = "{random values}"
50. Again In the right panel, locate and delete the entry:
    s4 = "{random values}"
51. Again In the right panel, locate and delete the entry:
    s5 = "{random values}"
52. Again In the right panel, locate and delete the entry:
    s6 = "{random values}"
53. Again In the right panel, locate and delete the entry:
    s7 = "{random values}"
54. Again In the right panel, locate and delete the entry:
    s8 = "{random values}"
55. Again In the right panel, locate and delete the entry:
    s9 = "{random values}"
56. Again In the right panel, locate and delete the entry:
    s10 = "{random values}"
57. Again In the right panel, locate and delete the entry:
    s11 = "{random values}"
58. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E310000>cAdobe_OCSPRevChecker>cAuthorizedResponder>c0
59. In the right panel, locate and delete the entry:
    bValue = "1"
60. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E310000>cAdobe_OCSPRevChecker>cSendNonce>c0
61. In the right panel, locate and delete the entry:
    iValue = "1"
62. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E310000>cAdobe_OCSPRevChecker>cSignCertOID>c0
63. In the right panel, locate and delete the entry:
    sValue = "{random values}"
64. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E310000>cAdobe_OCSPRevChecker>cSignRequest>c0
65. In the right panel, locate and delete the entry:
    bValue = "1"
66. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E310000>cAdobe_OCSPRevChecker>cURLToConsult>c0
67. In the right panel, locate and delete the entry:
    iValue = "3"
68. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E312E312E310000>cAdobe_ChainBuilder>cAcceptablePolicyOIDs>c0
69. In the right panel, locate and delete the entry:
    iEnd = "1"
70. Again In the right panel, locate and delete the entry:
    iStart = "1"
71. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E312E312E310000>cAdobe_ChainBuilder>cAcceptablePolicyOIDs>c0>cValue
72. In the right panel, locate and delete the entry:
    s0 = "{random values}"
73. Again In the right panel, locate and delete the entry:
    s1 = "{random values}"
74. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E312E312E310000>cAdobe_ChainBuilder>cAcceptablePolicyOIDs>c1
75. In the right panel, locate and delete the entry:
    iEnd = "2"
76. Again In the right panel, locate and delete the entry:
    iStart = "2"
77. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E312E312E310000>cAdobe_ChainBuilder>cAcceptablePolicyOIDs>c1>cValue
78. In the right panel, locate and delete the entry:
    s0 = "{random values}"
79. Again In the right panel, locate and delete the entry:
    s1 = "{random values}"
80. Again In the right panel, locate and delete the entry:
    s2 = "{random values}"
81. Again In the right panel, locate and delete the entry:
    s3 = "{random values}"
82. Again In the right panel, locate and delete the entry:
    s4 = "{random values}"
83. Again In the right panel, locate and delete the entry:
    s5 = "{random values}"
84. Again In the right panel, locate and delete the entry:
    s6 = "{random values}"
85. Again In the right panel, locate and delete the entry:
    s7 = "{random values}"
86. Again In the right panel, locate and delete the entry:
    s8 = "{random values}"
87. Again In the right panel, locate and delete the entry:
    s9 = "{random values}"
88. Again In the right panel, locate and delete the entry:
    s10 = "{random values}"
89. Again In the right panel, locate and delete the entry:
    s11 = "{random values}"
90. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E312E312E310000>cAdobe_OCSPRevChecker>cAuthorizedResponder>c0
91. In the right panel, locate and delete the entry:
    bValue = "1"
92. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E312E312E310000>cAdobe_OCSPRevChecker>cSendNonce>c0
93. In the right panel, locate and delete the entry:
    iValue = "1"
94. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E312E312E310000>cAdobe_OCSPRevChecker>cSignCertOID>c0
95. In the right panel, locate and delete the entry:
    sValue = "{random values}"
96. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E312E312E310000>cAdobe_OCSPRevChecker>cSignRequest>c0
97. In the right panel, locate and delete the entry:
    bValue = "1"
98. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E312E312E310000>cAdobe_OCSPRevChecker>cURLToConsult>c0
99. In the right panel, locate and delete the entry:
    iValue = "3"
100. In the left panel, double-click the following:
     HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E332E33362E382E312E310000>cAdobe_CRLRevChecker>cRequireAKI>c0
101. In the right panel, locate and delete the entry:
     bValue = "1"
102. In the left panel, double-click the following:
     HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E332E33362E382E312E310000>cAdobe_ChainBuilder>cAllowCAToIssueAC>c0
103. In the right panel, locate and delete the entry:
     bValue = "1"
104. In the left panel, double-click the following:
     HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E332E33362E382E312E310000>cAdobe_ChainBuilder>cCheckCABasicConstraints>c0
105. In the right panel, locate and delete the entry:
     bValue = "0"
106. In the left panel, double-click the following:
     HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E332E33362E382E312E310000>cAdobe_OCSPRevChecker>cAllowOCSPNoCheck>c0
107. In the right panel, locate and delete the entry:
     bValue = "0"
108. In the left panel, double-click the following:
     HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E332E33362E382E312E310000>cAdobe_OCSPRevChecker>cRequireOCSPCertHash>c0
109. In the right panel, locate and delete the entry:
     bValue = "0"
110. In the left panel, double-click the following:
     HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E332E33362E382E312E310000>cAdobe_Validation>cValidityModel>c0
111. In the right panel, locate and delete the entry:
     iValue = "1"
112. In the left panel, double-click the following:
     HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cPPKHandler
113. In the right panel, locate and delete the entry:
     bCustomPrefsCreated = "1"
114. In the left panel, double-click the following:
     HKEY_LOCAL_MACHINE>SOFTWARE>Adobe>Acrobat Reader>10.0>AdobeViewer
115. In the right panel, locate and delete the entry:
     EULA = "1"
116. In the left panel, double-click the following:
     HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>AdobeViewer
117. In the right panel, locate and delete the entry:
     EULA = "1"
118. Close Registry Editor.

To manually delete a malware/grayware file from an affected system:

• For Windows 2000, Windows XP, and Windows Server 2003:

1. Right-click Start then click Search....
2. In the File name* input box, type the following:
   
   • %User Temp%\bestAF1E.txt
   • %User Temp%\bestviewer.exe
   • viagra.pdf
   • %User Temp%\dWfMRF68.exe
   • %Application Data%\Adobe\Color\ACECache11.lst
   • %Application Data%\Adobe\Acrobat\10.0\UserCache.bin
   • %User Temp%\Temporary Internet Files
   • %User Temp%\Temporary Internet Files\Content.IE5
   • %User Temp%\Temporary Internet Files\Content.IE5\XJO7ORM8
   • %User Temp%\Temporary Internet Files\Content.IE5\0BGT0L6F
   • %User Temp%\Temporary Internet Files\Content.IE5\SDQ7GXMB
   • %User Temp%\Temporary Internet Files\Content.IE5\IGHOGANP
   • %User Temp%\Cookies
   • %User Temp%\History
   • %User Temp%\History\History.IE5
   • %User Profile%\10.0\rdrmessage.zip
   • %User Profile%\10.0\Forms
   • %User Profile%\10.0\Collab
   • %User Profile%\10.0\Security
   • %User Profile%\Security\CRLCache
   • %User Profile%\CRLCache\A9B8213768ADC68AF64FCC6409E8BE414726687F.crl
   • %User Profile%\CRLCache\48B76449F3D5FEFA1133AA805E420F0FCA643651.crl
   • %User Profile%\Security\addressbook.acrodata
3. In the Look In drop-down list, select My Computer then press Enter.
4. Once located, select the file then press SHIFT+DELETE to delete it.
   *Note: The file name input box title varies depending on the Windows version (e.g. Search for files or folders named or All or part of the file name.).

• For Windows Vista, Windows 7, Windows Server 2008, Windows 8, Windows 8.1, and Windows Server 2012:

1. Open a Windows Explorer window.
   • For Windows Vista, 7, and Server 2008 users, click Start>Computer.
   • For Windows 8, 8.1, and Server 2012 users, right-click on the lower left corner of the screen,then click File Explorer.
2. In the Search Computer/This PC input box, type:
   
   • %User Temp%\bestAF1E.txt
   • %User Temp%\bestviewer.exe
   • viagra.pdf
   • %User Temp%\dWfMRF68.exe
   • %Application Data%\Adobe\Color\ACECache11.lst
   • %Application Data%\Adobe\Acrobat\10.0\UserCache.bin
   • %User Temp%\Temporary Internet Files
   • %User Temp%\Temporary Internet Files\Content.IE5
   • %User Temp%\Temporary Internet Files\Content.IE5\XJO7ORM8
   • %User Temp%\Temporary Internet Files\Content.IE5\0BGT0L6F
   • %User Temp%\Temporary Internet Files\Content.IE5\SDQ7GXMB
   • %User Temp%\Temporary Internet Files\Content.IE5\IGHOGANP
   • %User Temp%\Cookies
   • %User Temp%\History
   • %User Temp%\History\History.IE5
   • %User Profile%\10.0\rdrmessage.zip
   • %User Profile%\10.0\Forms
   • %User Profile%\10.0\Collab
   • %User Profile%\10.0\Security
   • %User Profile%\Security\CRLCache
   • %User Profile%\CRLCache\A9B8213768ADC68AF64FCC6409E8BE414726687F.crl
   • %User Profile%\CRLCache\48B76449F3D5FEFA1133AA805E420F0FCA643651.crl
   • %User Profile%\Security\addressbook.acrodata
3. Once located, select the file then press SHIFT+DELETE to delete it.
   *Note: Read the following Microsoft page if these steps do not work on Windows 7.

To delete malware/grayware/spyware folders:

For Windows 2000, Windows XP, and Windows Server 2003:

1. Right-click Start then click Search... or Find..., depending on the version of Windows you are running.
2. In the File name* input box, type:
   
   • %User Profile%\10.0\Forms
   • %User Profile%\10.0\Collab
   • %User Profile%\10.0\Security
   • %User Profile%\Security\CRLCache
3. In the Look In drop-down list, select My Computer, then press Enter.
4. Once located, select the folder then press SHIFT+DELETE to permanently delete the folder.
5. Repeat steps 2 to 4 for the remaining folders:
   • %User Profile%\10.0\Forms
   • %User Profile%\10.0\Collab
   • %User Profile%\10.0\Security
   • %User Profile%\Security\CRLCache
   *Note: The file name input box title varies depending on the Windows version (e.g. Search for files or folders named or All or part of the file name.).

For Windows Vista, Windows 7, Windows Server 2008, Windows 8, Windows 8.1, and Windows Server 2012:

1. Open a Windows Explorer window.
   • For Windows Vista, 7, and Server 2008 users, click Start>Computer.
   • For Windows 8, 8.1, and Server 2012 users, right-click on the lower left corner of the screen, then click File Explorer.
2. In the Search Computer/This PC input box, type:
   
   • %User Profile%\10.0\Forms
   • %User Profile%\10.0\Collab
   • %User Profile%\10.0\Security
   • %User Profile%\Security\CRLCache
3. Once located, select the file then press SHIFT+DELETE to permanently delete the folder.
4. Repeat steps 2-3 for the remaining folders:
   • %User Profile%\10.0\Forms
   • %User Profile%\10.0\Collab
   • %User Profile%\10.0\Security
   • %User Profile%\Security\CRLCache
   *Note: Read the following Microsoft page if these steps do not work on Windows 7.