TROJ_FAKEAV.ZXJ

To terminate the malware/grayware process:

1. Scan your computer with your Trend Micro product and take note of the name of the malware/grayware/spyware detected.
2. Open Windows Task Manager.
   • For Windows 2000, XP, and Server 2003 users, press
   CTRL+SHIFT+ESC, then click the Processes tab.
3. In the list of running programs, locate a malware/grayware/spyware file detected earlier.
4. Select the detected files, then press either the End Task or the End Process button, depending on the version of Windows you are using.
5. Do the same for the remaining detected malware/grayware/spyware files in the list of running programs.
6. To check if the malware/grayware/spyware process has been terminated, close Task Manager, and then open it again.
7. Close Task Manager.

To delete the registry value this malware/grayware created:

1. Open Registry Editor. Click Start>Run, type REGEDIT, then press Enter.
2. In the left panel, double-click the following:
   HKEY_CLASSES_ROOT>.exe>shell
3. In the right panel, locate and delete the entry:
   open =
4. Again In the right panel, locate and delete the entry:
   runas =
5. In the left panel, double-click the following:
   HKEY_CLASSES_ROOT>exefile>shell
6. In the right panel, locate and delete the entry:
   open =
7. Again In the right panel, locate and delete the entry:
   runas =
8. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SYSTEM>CurrentControlSet>Services>SharedAccess>Parameters>FirewallPolicy>DomainProfile
9. In the right panel, locate and delete the entry:
   EnableFirewall = "1"
10. Again In the right panel, locate and delete the entry:
    DoNotAllowExceptions = "0"
11. Again In the right panel, locate and delete the entry:
    DisableNotifications = "1"
12. Close Registry Editor.

To restore the registry value this malware/grayware modified:

1. Open Registry Editor. Click Start>Run, type REGEDIT in the text box provided, and then press Enter.
2. In the left panel, double-click the following:
   HKEY_CLASSES_ROOT>exefile>shell>open>command
3. In the right panel, locate the registry value:
   (Default) = %User Profile%\Local Settings>Application Data>{random}.exe -a %1 %*
4. Right-click on the value name and choose Modify. Change the value data of this entry to:
   (Default) = %1 %*
5. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Clients>StartMenuInternet>FIREFOX.EXE>shell>open>command
6. In the right panel, locate the registry value:
   (Default) = %User Profile%\Local Settings>Application Data>{random}.exe -a %Program Files%\Mozilla Firefox>firefox.exe
7. Right-click on the value name and choose Modify. Change the value data of this entry to:
   (Default) = %Program Files%\Mozilla Firefox>firefox.exe
8. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Clients>StartMenuInternet>FIREFOX.EXE>shell>safemode>command
9. In the right panel, locate the registry value:
   (Default) = %User Profile%\Local Settings>Application Data>{random}.exe -a %Program Files%\Mozilla Firefox>firefox.exe -safe-mode
10. Right-click on the value name and choose Modify. Change the value data of this entry to:
    (Default) = %Program Files%\Mozilla Firefox>firefox.exe -safe-mode
11. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Clients>StartMenuInternet>IEXPLORE.EXE>shell>open>command
12. In the right panel, locate the registry value:
    (Default) = %User Profile%\Local Settings>Application Data>{random}.exe -a %Program Files%\Internet Explorer>iexplore.exe
13. Right-click on the value name and choose Modify. Change the value data of this entry to:
    (Default) = %Program Files%\Internet Explorer>iexplore.exe
14. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Security Center
15. In the right panel, locate the registry value:
    AntiVirusDisableNotify = 1
16. Right-click on the value name and choose Modify. Change the value data of this entry to:
    AntiVirusDisableNotify = 0
17. Again In the right panel, locate the registry value:
    FirewallDisableNotify = 1
18. Right-click on the value name and choose Modify. Change the value data of this entry to:
    FirewallDisableNotify = 0
19. Again In the right panel, locate the registry value:
    UpdatesDisableNotify = 1
20. Right-click on the value name and choose Modify. Change the value data of this entry to:
    UpdatesDisableNotify = 0
21. Again In the right panel, locate the registry value:
    AntiVirusOverride = 1
22. Right-click on the value name and choose Modify. Change the value data of this entry to:
    AntiVirusOverride = 0
23. Again In the right panel, locate the registry value:
    FirewallOverride = 1
24. Right-click on the value name and choose Modify. Change the value data of this entry to:
    FirewallOverride = 0
25. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SYSTEM>CurrentControlSet>Services>SharedAccess
26. In the right panel, locate the registry value:
    Start = 4
27. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Start = 2
28. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SYSTEM>CurrentControlSet>Services>SharedAccess>Parameters>FirewallPolicy>StandardProfile
29. In the right panel, locate the registry value:
    EnableFirewall = 0
30. Right-click on the value name and choose Modify. Change the value data of this entry to:
    EnableFirewall = 1
31. Again In the right panel, locate the registry value:
    DisableNotifications = 1
32. Right-click on the value name and choose Modify. Change the value data of this entry to:
    DisableNotifications = 0
33. Close Registry Editor.

To delete the malware/grayware/spyware file:

1. Right-click Start then click Search... or Find..., depending on the version of Windows you are running.
2. In the Named input box, type:
   
   %System Root%\Documents and Settings\All Users\Application Data\{random characters}
   %User Profile%\Local Settings\Application Data\{random characters}
   %User Profile%\Local Settings\Temp\{random characters}
   %User Profile%\Templates\{random characters}
3. In the Look In drop-down list, select My Computer, then press Enter.
4. Once located, select the file then press SHIFT+DELETE to permanently delete the file.