TROJ_FAKEAV.SMXX

Step 1

For Windows XP and Windows Server 2003 users, before doing any scans, please make sure you disable System Restore to allow full scanning of your computer.

Step 2

Remove malware files dropped/downloaded by TROJ_FAKEAV.SMXX

Step 3

Delete this registry value

Important: Editing the Windows Registry incorrectly can lead to irreversible system malfunction. Please do this step only if you know how or you can ask assistance from your system administrator. Else, check this Microsoft article first before modifying your computer's registry.

• In HHKEY_LOCAL_MACHINE\SOFTWARE\Parameters
  • ServiceDll=%Program Files%\data.dll
    

Step 4

Delete this registry key

Important: Editing the Windows Registry incorrectly can lead to irreversible system malfunction. Please do this step only if you know how or you can ask assistance from your system administrator. Else, check this Microsoft article first before modifying your computer's registry.

• In HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\
  • MSDIS
    

Step 5

Restore this modified registry value

Important: Editing the Windows Registry incorrectly can lead to irreversible system malfunction. Please do this step only if you know how or you can ask assistance from your system administrator. Else, check this Microsoft article first before modifying your computer's registry.

• In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SvcHost
  
  • From: netsvcs={user-defined} MSDIS
    To: netsvcs={user-defined}

Step 6

Search and delete these files

Step 7

Scan your computer with your Trend Micro product to delete files detected as TROJ_FAKEAV.SMXX. If the detected files have already been cleaned, deleted, or quarantined by your Trend Micro product, no further step is required. You may opt to simply delete the quarantined files. Please check this Knowledge Base page for more information.