TROJ_FAKEAV.SMJZ

To restart in Safe Mode:

• For Windows 2000 users

1. Restart your computer.
2. Press F8 when you see the Starting Windows bar at the bottom of the screen.
3. Choose the Safe Mode option from the Windows Advanced Options menu then press Enter.

• For Windows XP users

1. Restart your computer.
2. Press F8 after the Power-On Self Test (POST) routine is done. If the Windows Advanced Options menu does not appear, try restarting then pressing F8 several times when the POST screen appears.
3. Choose the Safe Mode option from the Windows Advanced Options menu then press Enter.

• For Windows Server 2003 users

1. Restart your computer.
2. Press F8 after Windows starts up. If the Windows Advanced Options menu does not appear, try restarting again and pressing F8 several times afterward.
3. On the Windows Advanced Option menu, use the arrow keys to select Safe Mode then press Enter.

• For Windows Vista and Windows 7 users

1. Restart your computer.
2. Press F8 after the Power-On Self Test (POST) routine is done. If the Advanced Boot Options menu does not appear, try restarting and then pressing F8 several times after the POST screen is displayed.
3. On the Advanced Boot Options menu, use the arrow keys to select the Safe Mode option, and then press Enter.

To delete the registry value this malware created:

1. Open Registry Editor. To do this, click Start>Run, type regedit in the text box provided, then press Enter.
2. In the left panel of the Registry Editor window, double-click the following:
   HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>RunOnce
3. In the right panel, locate and delete the entry:
   {random file name} = "{All User's Profile}\Application Data\{random folder name}\{random file name}.exe"
4. In the left panel of the Registry Editor window, double-click the following:
   HKEY_CURRENT_USER>Software>Microsoft>Installer>Products>{random key name}
5. In the right panel, locate and delete the entry:
   (Default) = "1"
6. In the left panel of the Registry Editor window, double-click the following:
   HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>Uninstall>Live Security Platinum
7. In the right panel, locate and delete the entry:
   DisplayName = "Live Security Platinum"
8. Again In the right panel, locate and delete the entry:
   ShortcutPath = ""{All User's Profile}\Application Data\{random folder name}\{random file name}.exe" -u"
9. Again In the right panel, locate and delete the entry:
   UninstallString = ""{All User's Profile}\Application Data\{random folder name}\{random file name}.exe" -u"
10. Again In the right panel, locate and delete the entry:
    DisplayIcon = "{All User's Profile}\Application Data\{random folder name}\{random file name}.ico,0"
11. Close Registry Editor.

To delete registry keys this malware/grayware created:

1. Open Registry Editor. To do this, click Start>Run, type regedit in the text box provided, then press Enter.
2. In the left panel of the Registry Editor window, double-click the following:
   HKEY_CURRENT_USER>Software>Microsoft
3. Still in the left panel, locate and delete the key:
   Installer
4. In the left panel of the Registry Editor window, double-click the following:
   HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>Uninstall
5. Still in the left panel, locate and delete the key:
   Live Security Platinum
6. Close Registry Editor.

To delete malware/grayware files:

1. Search for the following files:
   
   • %Desktop%\Live Security Platinum.lnk
   • %Start Menu%\Programs\Live Security Platinum\Live Security Platinum.lnk
   • {All User's Profile}\Application Data\{random folder name}\{random file name}
   • {All User's Profile}\Application Data\{random folder name}\{random file name}.ico
   
   Note: To do a search for the following files, right-click Start then click Search... or Find..., depending on the version of Windows you are running. For each file to be deleted, type its file name in the Named input box. In the Look In drop-down list, select My Computer, then press Enter.
2. Once located, select the file then press SHIFT+DELETE to permanently delete the file.
3. Repeat the said steps for all files listed.

To delete malware/grayware/spyware folders:

1. Right-click Start then click Search... or Find..., depending on the version of Windows you are running.
2. In the Named input box, type:
   
   • {All User's Profile}\Application Data\{random folder name}
   • %Start Menu%\Programs\Live Security Platinum
3. In the Look In drop-down list, select My Computer, then press Enter.
4. Once located, select the folder then press SHIFT+DELETE to permanently delete the folder.
5. Repeat steps 2 to 4 for the remaining folders:
   • {All User's Profile}\Application Data\{random folder name}
   • %Start Menu%\Programs\Live Security Platinum