TROJ_DLOAD.TEYHQ

To delete the registry key this malware/grayware created:

1. Open Registry Editor. Click Start>Run, type REGEDIT, then press Enter.
2. In the left panel, double-click the following:
   HKEY_CURRENT_USER>SOFTWARE>Microsoft>Windows>CurrentVersion>Explorer
3. Still in the left panel, locate and delete the key:
   Browser Helper Objects
4. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>Explorer>Browser Helper Objects
5. Still in the left panel, locate and delete the key:
   {B87C079C-66E8-481C-8D8F-E9A486F617BF}
6. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Classes>CLSID
7. Still in the left panel, locate and delete the key:
   {B87C079C-66E8-481C-8D8F-E9A486F617BF}
8. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Classes>CLSID>{B87C079C-66E8-481C-8D8F-E9A486F617BF}>Implemented Categories
9. Still in the left panel, locate and delete the key:
   {62C8FE65-4EBB-45e7-B440-6E39B2CDBF29}
10. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>CLSID>{B87C079C-66E8-481C-8D8F-E9A486F617BF}
11. Still in the left panel, locate and delete the key:
    InprocServer32
12. Again Still in the left panel, locate and delete the key:
    ProgId
13. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>Ext>Settings
14. Still in the left panel, locate and delete the key:
    {B87C079C-66E8-481C-8D8F-E9A486F617BF}
15. Close Registry Editor.

To delete the registry value this malware/grayware created:

1. Open Registry Editor. Click Start>Run, type REGEDIT, then press Enter.
2. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion>Explorer>Browser Helper Objects>{B87C079C-66E8-481C-8D8F-E9A486F617BF}
3. In the right panel, locate and delete the entry:
   NoExplorer = "1"
4. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>Explorer>Browser Helper Objects>{B87C079C-66E8-481C-8D8F-E9A486F617BF}
5. In the right panel, locate and delete the entry:
   NoExplorer = "1"
6. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Classes>CLSID>{B87C079C-66E8-481C-8D8F-E9A486F617BF}>InprocServer32
7. In the right panel, locate and delete the entry:
   ThreadingModel = "Both"
8. Again In the right panel, locate and delete the entry:
   Class = "Entry.Loginer2"
9. Again In the right panel, locate and delete the entry:
   Assembly = "test, Version
10. Again In the right panel, locate and delete the entry:
    RuntimeVersion = "v2.0.50727"
11. Again In the right panel, locate and delete the entry:
    CodeBase = "%Program Files%\INCAInternet\nProtect Netizen v5.2\npupdate.exe"
12. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>Ext>Settings>{B87C079C-66E8-481C-8D8F-E9A486F617BF}
13. In the right panel, locate and delete the entry:
    Flags = "0"
14. Again In the right panel, locate and delete the entry:
    Version = "*"
15. Close Registry Editor.

To manually delete a malware/grayware component from an affected system:

• For Windows 2000, Windows XP, and Windows Server 2003:

1. Right-click Start then click Search....
2. In the Named input box, type:
   
   • %User Temp%\Step.txt
   • %User Temp%\InstallInfo.txt
   • %Program Files%\INCAInternet\nProtect Netizen v5.2\npupdate.exe
   • %Program Files%\INCAInternet\nProtect Netizen v5.2\npupdate.exe.cfg
3. In the Look In drop-down list, select My Computer then press Enter.
4. Once located, select the file then press SHIFT+DELETE to delete it.
5. Repeat the said steps for all files listed.

• For Windows Vista and Windows 7 users:

1. Click Start>Computer.
2. In the Search input box, type:
   
   • %User Temp%\Step.txt
   • %User Temp%\InstallInfo.txt
   • %Program Files%\INCAInternet\nProtect Netizen v5.2\npupdate.exe
   • %Program Files%\INCAInternet\nProtect Netizen v5.2\npupdate.exe.cfg
3. Once located, select the file then press SHIFT+DELETE to delete it.
4. Repeat the said steps for all files listed.
   *Note: Read the following Microsoft page if these steps do not work on Windows 7.

To delete malware/grayware/spyware folders:

1. Right-click Start then click Search... or Find..., depending on the version of Windows you are running.
2. In the Named input box, type:
   
   • %Program Files%\INCAInternet
   • %Program Files%\INCAInternet\nProtect Netizen v5.2
3. In the Look In drop-down list, select My Computer, then press Enter.
4. Once located, select the folder then press SHIFT+DELETE to permanently delete the folder.
5. Repeat steps 2 to 4 for the remaining folders:
   • %Program Files%\INCAInternet
   • %Program Files%\INCAInternet\nProtect Netizen v5.2