This Trojan may be dropped by other malware. It may be unknowingly downloaded by a user while visiting malicious websites.
It connects to a website to send and receive information.
Arrival Details
This Trojan may be dropped by other malware.
It may be unknowingly downloaded by a user while visiting malicious websites.
Installation
This Trojan stays memory-resident by injecting codes into the following processes:
Backdoor Routine
This Trojan connects to the following websites to send and receive information:
Step 1
For Windows XP and Windows Server 2003 users, before doing any scans, please make sure you disable System Restore to allow full scanning of your computer.
Step 2
Scan your computer with your Trend Micro product and note files detected as TROJ_CUTWAIL.SMQ
Step 3
Restart in Safe Mode
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To restart in Safe Mode:
• For Windows 2000 users
- Restart your computer.
- Press F8 when you see the Starting Windows bar at the bottom of the screen.
- Choose the Safe Mode option from the Windows Advanced Options menu then press Enter.
• For Windows XP users
- Restart your computer.
- Press F8 after the Power-On Self Test (POST) routine is done. If the Windows Advanced Options menu does not appear, try restarting then pressing F8 several times when the POST screen appears.
- Choose the Safe Mode option from the Windows Advanced Options menu then press Enter.
• For Windows Server 2003 users
- Restart your computer.
- Press F8 after Windows starts up. If the Windows Advanced Options menu does not appear, try restarting again and pressing F8 several times afterward.
- On the Windows Advanced Option menu, use the arrow keys to select Safe Mode then press Enter.
Step 4
Search and delete the file detected as TROJ_CUTWAIL.SMQ
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Please make sure you check the
Search Hidden Files and Folders checkbox in the More advanced options option to include all hidden files in the search result.
To manually delete a malware/grayware file from the affected system:
- Right-click Start then click Search....
- In the Named input box, type the name of the file that was detected earlier.
- In the Look In drop-down list, select My Computer then press Enter.
- Once located, select the file then press SHIFT+DELETE to delete it.
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