RANSOM_SMASHLOCK.A
Windows
Threat Type: Trojan
Destructiveness: No
Encrypted:
In the wild: Yes
OVERVIEW
This Trojan arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.
TECHNICAL DETAILS
Arrival Details
This Trojan arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.
NOTES:
It shows the following images to trick the user into believing that he/she is infected by a ransomware:
Clicking the “OK” button will result to the following windows:
Once the “File Kill Timer” hits 100%, the following window is shown:
SOLUTION
Step 1
Before doing any scans, Windows XP, Windows Vista, and Windows 7 users must disable System Restore to allow full scanning of their computers.
Step 2
Note that not all files, folders, and registry keys and entries are installed on your computer during this malware's/spyware's/grayware's execution. This may be due to incomplete installation or other operating system conditions. If you do not find the same files/folders/registry information, please proceed to the next step.
Step 3
Restart in Safe Mode
Step 4
Scan your computer with your Trend Micro product to delete files detected as RANSOM_SMASHLOCK.A. If the detected files have already been cleaned, deleted, or quarantined by your Trend Micro product, no further step is required. You may opt to simply delete the quarantined files. Please check this Knowledge Base page for more information.
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