Ransom.Win32.RYUK.THGOEAI
Ransom:Win64/Ryuk.PA!MTB (Microsoft)
Windows
Threat Type: Ransomware
Destructiveness: No
Encrypted: No
In the wild: Yes
OVERVIEW
This Ransomware arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.
It drops files as ransom note.
TECHNICAL DETAILS
Arrival Details
This Ransomware arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.
Installation
This Ransomware drops the following files:
- %Public%\sys
- %Public%\PUBLIC
- %Public%\UNIQUE_ID_DO_NOT_REMOVE
(Note: %Public% is the folder that serves as a repository of files or folders common to all users, which is usually C:\Users\Public in Windows Vista, 7, and 8.)
Process Termination
This Ransomware terminates the following services if found on the affected system:
- back
- xchange
- ackup
- acronis
- sql
- enterprise
- sophos
- veeam
- acrsch
- antivirus
- bedbg
- dcagent
- epsecurity
- epupdate
- eraser
- esgshkernel
- fa_scheduler
- iisadmin
- imap4
- mbam
- endpoint
- afee
- mcshield
- task
- mfemms
- mfevtp
- mms
- msdts
- exchange
- ntrt
- pdvf
- pop3
- report
- resvc
- sacsvr
- savadmin
- sams
- sdrsvc
- sepmaster
- monitor
- smcinst
- smcservice
- smtp
- snac
- swi_
- ccsf
- truekey
- tmlisten
- ui0detect
- w3s
- wrsvc
- netmsmq
- ekrn
- ehttpsrv
- eshasrv
- avp
- klnagent
- wbengine
- kavf
- mfefire
It terminates the following processes if found running in the affected system's memory:
- backup
- xchange
- sql
- dbeng
- sofos
- calc
- ekrn
- zoolz
- encsvc
- excel
- firefoxconfig
- infopath
- msaccess
- mspub
- mydesktop
- ocautoupds
- ocomm
- ocssd
- onenote
- oracle
- outlook
- powerpnt
- sqbcoreservice
- steam
- synctime
- tbirdconfig
- thebat
- thunderbird
- visio
- word
- xfssvccon
- tmlisten
- pccntmon
- cntaosmgr
- ntrtscan
- mbamtray
Ransomware Routine
This Ransomware appends the following extension to the file name of the encrypted files:
- .RYK
It drops the following file(s) as ransom note:
- {Encrypted Directory}\RyukReadMe.html
SOLUTION
Step 1
Note that not all files, folders, and registry keys and entries are installed on your computer during this malware's/spyware's/grayware's execution. This may be due to incomplete installation or other operating system conditions. If you do not find the same files/folders/registry information, please proceed to the next step.
Step 2
Before doing any scans, Windows 7, Windows 8, Windows 8.1, and Windows 10 users must disable System Restore to allow full scanning of their computers.
Step 3
Restart in Safe Mode
Step 4
Search and delete these files
- %System Root%\users\Public\sys
- %System Root%\users\Public\PUBLIC
- %System Root%\users\Public\UNIQUE_ID_DO_NOT_REMOVE
Step 5
Restart in normal mode and scan your computer with your Trend Micro product for files detected as Ransom.Win32.RYUK.THGOEAI. If the detected files have already been cleaned, deleted, or quarantined by your Trend Micro product, no further step is required. You may opt to simply delete the quarantined files. Please check this Knowledge Base page for more information.
Step 6
Restore encrypted files from backup.
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