Modified by: John Anthony Banes

ALIASES:

Ransom:Win32/Phoenix.BW (Microsoft)

 PLATFORM:

Windows

 OVERALL RISK RATING:
 DAMAGE POTENTIAL:
 DISTRIBUTION POTENTIAL:
 REPORTED INFECTION:

  • Threat Type: Ransomware

  • Destructiveness: No

  • Encrypted:

  • In the wild: Yes

  OVERVIEW

This Ransomware arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.

It drops files as ransom note.

  TECHNICAL DETAILS

File Size: 51,712 bytes
File Type: EXE
Memory Resident: Yes
Initial Samples Received Date: 18 Sep 2019

Arrival Details

This Ransomware arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.

Installation

This Ransomware drops the following copies of itself into the affected system:

  • %AppDataLocal%\{Malware Filename}.exe
  • %User Startup%\{Malware Filename}.exe
  • %All Users Profile%\Microsoft\Windows\Start Menu\Programs\Startup\{Malware Filename}.exe

(Note: %AppDataLocal% is the Local Application Data folder, which is usually C:\Documents and Settings\{user name}\Local Settings\Application Data on Windows 2000(32-bit), XP, and Server 2003(32-bit), or C:\Users\{user name}\AppData\Local on Windows Vista, 7, 8, 8.1, 2008(64-bit), 2012(64-bit) and 10(64-bit).. %User Startup% is the current user's Startup folder, which is usually C:\Windows\Profiles\{user name}\Start Menu\Programs\Startup on Windows 98 and ME, C:\WINNT\Profiles\{user name}\Start Menu\Programs\Startup on Windows NT, C:\Documents and Settings\{User name}\Start Menu\Programs\Startup on Windows 2003(32-bit), XP and 2000(32-bit), or C:\Users\{user name}\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup on Windows Vista, 7, 8, 8.1, 2008(64-bit), 2012(64-bit), 10(64-bit).. %All Users Profile% is the common user's profile folder, which is usually C:\Documents and Settings\All Users on Windows 2000(32-bit), XP, and Server 2003(32-bit), or C:\ProgramData on Windows Vista, 7, 8, 8.1, 2008(64-bit), 2012(64-bit) and 10(64-bit). )

It adds the following processes:

  • netsh advfirewall set currentprofile state off
  • netsh firewall set opmode mode=disable

Autostart Technique

This Ransomware adds the following registry entries to enable its automatic execution at every system startup:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Run
{malware filename} = "%AppDataLocal%\{malware filename}.exe"

HKEY_CURRENT_USER\Software\Microsoft\
Windows\CurrentVersion\Run
{malware filename} = "%AppDataLocal%\{malware filename}.exe"

Ransomware Routine

This Ransomware appends the following extension to the file name of the encrypted files:

  • .id[{8 characters}-{4 characters}].[d{BLOCKED}@files.mn].Banks

It drops the following file(s) as ransom note:

  • %Desktop%\info.hta
  • %Desktop%\info.txt
  • {Drive Letter}:\info.hta
  • {Drive Letter}:\info.txt

(Note: %Desktop% is the current user's desktop, which is usually C:\Documents and Settings\{User Name}\Desktop on Windows 2000(32-bit), XP, and Server 2003(32-bit), or C:\Users\{user name}\Desktop on Windows Vista, 7, 8, 8.1, 2008(64-bit), 2012(64-bit) and 10(64-bit).)

  SOLUTION

Minimum Scan Engine: 9.850
FIRST VSAPI PATTERN FILE: 15.374.06
FIRST VSAPI PATTERN DATE: 18 Sep 2019
VSAPI OPR PATTERN File: 15.375.00
VSAPI OPR PATTERN Date: 19 Sep 2019

Step 1

Before doing any scans, Windows 7, Windows 8, Windows 8.1, and Windows 10 users must disable System Restore to allow full scanning of their computers.

Step 2

Note that not all files, folders, and registry keys and entries are installed on your computer during this malware's/spyware's/grayware's execution. This may be due to incomplete installation or other operating system conditions. If you do not find the same files/folders/registry information, please proceed to the next step.

Step 3

Identify and terminate files detected as Ransom.Win32.CRYSIS.TIBGEK

[ Learn More ]
  1. Windows Task Manager may not display all running processes. In this case, please use a third-party process viewer, preferably Process Explorer, to terminate the malware/grayware/spyware file. You may download the said tool here.
  2. If the detected file is displayed in either Windows Task Manager or Process Explorer but you cannot delete it, restart your computer in safe mode. To do this, refer to this link for the complete steps.
  3. If the detected file is not displayed in either Windows Task Manager or Process Explorer, continue doing the next steps.

Step 4

Delete this registry value

[ Learn More ]

Important: Editing the Windows Registry incorrectly can lead to irreversible system malfunction. Please do this step only if you know how or you can ask assistance from your system administrator. Else, check this Microsoft article first before modifying your computer's registry.

  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    • {malware filename} = "%AppDataLocal%\{malware filename}.exe"
  • In HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
    • {malware filename} = "%AppDataLocal%\{malware filename}.exe"

Step 5

Search and delete these files

[ Learn More ]
There may be some files that are hidden. Please make sure you check the Search Hidden Files and Folders checkbox in the "More advanced options" option to include all hidden files and folders in the search result.
  • %Desktop%\info.hta
  • %Desktop%\info.txt
  • {Drive Letter}:\info.hta
  • {Drive Letter}:\info.txt

Step 6

Scan your computer with your Trend Micro product to delete files detected as Ransom.Win32.CRYSIS.TIBGEK. If the detected files have already been cleaned, deleted, or quarantined by your Trend Micro product, no further step is required. You may opt to simply delete the quarantined files. Please check the following Trend Micro Support pages for more information:

Step 7

Restore encrypted files from backup.


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