PUA.Win32.SoftCNApp.MPDXL

Infection Channel: Downloaded from the Internet, Dropped by other malware

This Potentially Unwanted Application arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.

File Size: 438,608 bytes

File Type: EXE

Memory Resident: Yes

Initial Samples Received Date: 14 Dec 2022

Payload: Connects to URLs/IPs, Downloads files, Deletes files

Arrival Details

This Potentially Unwanted Application arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.

Installation

This Potentially Unwanted Application drops the following files:

%Program Files%\WanNengSoftManager\Icon\AllIcon\normal.ico
%Program Files%\WanNengSoftManager\Icon\AllIcon\update.ico
%Program Files%\WanNengSoftManager\Icon\main.ico
%Program Files%\WanNengSoftManager\wngj\Icon\AllIcon\normal.ico
%Program Files%\WanNengSoftManager\wngj\Icon\AllIcon\update.ico
%Program Files%\WanNengSoftManager\wngj\Icon\main.ico
%Program Files%\WanNengSoftManager\wndr.cat
%Program Files%\WanNengSoftManager\WnQdX.tsc
%Program Files%\WanNengSoftManager\WnSeve3.fes
%Program Files%\WanNengSoftManager\WnSeve6.tff
%Program Files%\WanNengSoftManager\WnTen3.fes
%Program Files%\WanNengSoftManager\WnTen6.tff
%Program Files%\WanNengSoftManager\wke.dll
%Program Files%\WanNengSoftManager\WnAcelein.dll
%Program Files%\WanNengSoftManager\WnAcelein64.dll
%Program Files%\WanNengSoftManager\WnCosemism.dll
%Program Files%\WanNengSoftManager\WnCosemism64.dll
%Program Files%\WanNengSoftManager\WnFerous.dll
%Program Files%\WanNengSoftManager\WnFerous64.dll
%Program Files%\WanNengSoftManager\Wnfghshmndf.exe
%Program Files%\WanNengSoftManager\WnFSUpd.exe
%Program Files%\WanNengSoftManager\Wnhghshtol.exe
%Program Files%\WanNengSoftManager\Wnhghshtp.exe
%Program Files%\WanNengSoftManager\WnKernel.dll
%Program Files%\WanNengSoftManager\WnMfgohsht.exe
%Program Files%\WanNengSoftManager\WnPatemar.exe
%Program Files%\WanNengSoftManager\WnSoftManager.exe
%Program Files%\WanNengSoftManager\WnSvccen.exe
%Program Files%\WanNengSoftManager\WnSvceous.exe
%Program Files%\WanNengSoftManager\WnSvdarme.dll
%Program Files%\WanNengSoftManager\WnUmanlike.exe
%Program Files%\WanNengSoftManager\WnUninst.exe
%Program Files%\WanNengSoftManager\WNSoftSer.exe
%Program Files%\WanNengSoftManager\WanNengSoftManager.ini
%Program Files%\COMMON FILES\WanNengSoftManager\WanNengSoftManager.ini
%Program Files%\万能应用市场\万能应用市场.lnk
%Program Files%\万能应用市场\在线升级.lnk
%Program Files%\万能应用市场\卸载.lnk
%AppDataLocalLow%\WanNengSoftManager\SoftConfig\htdf.abf.temp
%AppDataLocalLow%\WanNengSoftManager\SoftConfig\UseCache.ini
%AppDataLocalLow%\WanNengSoftManager\SoftConfig\SoftUse.ini
%Application Data%\CoreLog\urlproc.cab
%Application Data%\CoreLog\urlproc.dll
%User Temp%\xskit.own
%User Temp%\xskit.zip
%User Temp%\KitTip.dll
%User Temp%\KitTip.cab
%User Temp%\KitTipConf.ini
%User Temp%\MsInstaler.cab
%User Temp%\880rd664\dhjk.bce
%User Temp%\gIoGrPxVsMoDpSvU\KitTip.dll
%User Temp%\gIoGrPxVsMoDpSvU\InternetKitTip.dll
%User Temp%\yTcZzMgUyVuXjZtR\bkg.png
%User Temp%\yTcZzMgUyVuXjZtR\cls.png
%User Temp%\yTcZzMgUyVuXjZtR\conf.ini
%User Temp%\yTcZzMgUyVuXjZtR\drop.png
%User Temp%\yTcZzMgUyVuXjZtR\nomoretip.png
%User Temp%\yTcZzMgUyVuXjZtR\ok.png
%Temporary Internet Files%\Content.IE5\7KZJEKTK\KitTip[1].cab
%Temporary Internet Files%\Content.IE5\BL7GWO8U\urlproc[1].cab
%Temporary Internet Files%\Content.IE5\YEFGVF95\dhjk[1].bce
%Temporary Internet Files%\Content.IE5\YEFGVF95\skin_281[1].cab
%Temporary Internet Files%\Content.IE5\NVUI4L47\jkop[1].abf
%Temporary Internet Files%\Content.IE5\NVUI4L47\htdf[1].abf
%Temporary Internet Files%\Content.IE5\NVUI4L47\KitTipConf[1].cab

(Note: %Program Files% is the default Program Files folder, usually C:\Program Files in Windows 2000(32-bit), Server 2003(32-bit), XP, Vista(64-bit), 7, 8, 8.1, 2008(64-bit), 2012(64-bit) and 10(64-bit) , or C:\Program Files (x86) in Windows XP(64-bit), Vista(64-bit), 7(64-bit), 8(64-bit), 8.1(64-bit), 2008(64-bit), 2012(64-bit) and 10(64-bit).. %AppDataLocalLow% is the LocalLow Application Data folder, which is usually C:\Users\{user name}\AppData\LocalLow on Windows Vista, 7, 8, 8.1, 2008(64-bit), 2012(64-bit) and 10(64-bit).. %Application Data% is the current user's Application Data folder, which is usually C:\Documents and Settings\{user name}\Application Data on Windows 2000(32-bit), XP, and Server 2003(32-bit), or C:\Users\{user name}\AppData\Roaming on Windows Vista, 7, 8, 8.1, 2008(64-bit), 2012(64-bit) and 10(64-bit).. %User Temp% is the current user's Temp folder, which is usually C:\Documents and Settings\{user name}\Local Settings\Temp on Windows 2000(32-bit), XP, and Server 2003(32-bit), or C:\Users\{user name}\AppData\Local\Temp on Windows Vista, 7, 8, 8.1, 2008(64-bit), 2012(64-bit) and 10(64-bit).. %Temporary Internet Files% is the Temporary Internet Files folder, which is usually C:\Documents and Settings\{user name}\Local Settings\Temporary Internet Files on Windows 2000(32-bit), XP, and Server 2003(32-bit), or C:\Users\{user name}\AppData\Local\Microsoft\Windows\Temporary Internet Files on Windows Vista, 7 and 2008(64-bit), or C:\Users\{user name}\AppData\Local\Microsoft\Windows\INetCache on Windows 8, 8.1, 2012(64-bit) and 10(64-bit).)

It adds the following processes:

powershell.exe -WindowStyle hidden -Command Add-MpPreference -ExclusionPath '%Program Files%\WanNengSoftManager\'

(Note: %Program Files% is the default Program Files folder, usually C:\Program Files in Windows 2000(32-bit), Server 2003(32-bit), XP, Vista(64-bit), 7, 8, 8.1, 2008(64-bit), 2012(64-bit) and 10(64-bit) , or C:\Program Files (x86) in Windows XP(64-bit), Vista(64-bit), 7(64-bit), 8(64-bit), 8.1(64-bit), 2008(64-bit), 2012(64-bit) and 10(64-bit).)

It creates the following folders:

%Program Files%\WanNengSoftManager
%Program Files%\WanNengSoftManager\Icon
%Program Files%\WanNengSoftManager\Icon\AllIcon
%Program Files%\WanNengSoftManager\wngj
%Program Files%\WanNengSoftManager\wngj\Icon
%Program Files%\WanNengSoftManager\wngj\Icon\AllIcon
%Program Files%\COMMON FILES\WanNengSoftManager
%AppDataLocalLow%\WanNengSoftManager
%AppDataLocalLow%\WanNengSoftManager\SoftConfig
%Application Data%\CoreLog
%User Temp%\{Random characters}
%Temporary Internet Files%\Content.IE5\{Random characters}

(Note: %Program Files% is the default Program Files folder, usually C:\Program Files in Windows 2000(32-bit), Server 2003(32-bit), XP, Vista(64-bit), 7, 8, 8.1, 2008(64-bit), 2012(64-bit) and 10(64-bit) , or C:\Program Files (x86) in Windows XP(64-bit), Vista(64-bit), 7(64-bit), 8(64-bit), 8.1(64-bit), 2008(64-bit), 2012(64-bit) and 10(64-bit).. %AppDataLocalLow% is the LocalLow Application Data folder, which is usually C:\Users\{user name}\AppData\LocalLow on Windows Vista, 7, 8, 8.1, 2008(64-bit), 2012(64-bit) and 10(64-bit).. %Application Data% is the current user's Application Data folder, which is usually C:\Documents and Settings\{user name}\Application Data on Windows 2000(32-bit), XP, and Server 2003(32-bit), or C:\Users\{user name}\AppData\Roaming on Windows Vista, 7, 8, 8.1, 2008(64-bit), 2012(64-bit) and 10(64-bit).. %User Temp% is the current user's Temp folder, which is usually C:\Documents and Settings\{user name}\Local Settings\Temp on Windows 2000(32-bit), XP, and Server 2003(32-bit), or C:\Users\{user name}\AppData\Local\Temp on Windows Vista, 7, 8, 8.1, 2008(64-bit), 2012(64-bit) and 10(64-bit).. %Temporary Internet Files% is the Temporary Internet Files folder, which is usually C:\Documents and Settings\{user name}\Local Settings\Temporary Internet Files on Windows 2000(32-bit), XP, and Server 2003(32-bit), or C:\Users\{user name}\AppData\Local\Microsoft\Windows\Temporary Internet Files on Windows Vista, 7 and 2008(64-bit), or C:\Users\{user name}\AppData\Local\Microsoft\Windows\INetCache on Windows 8, 8.1, 2012(64-bit) and 10(64-bit).)

Autostart Technique

This Potentially Unwanted Application starts the following services:

Service Name: WNSoftSerV1
Display Name: WNSoftSer
Start Type: Auto Start
Binary Path: %Program Files%\WanNengSoftManager\WNSoftSer.exe 05e

(Note: %Program Files% is the default Program Files folder, usually C:\Program Files in Windows 2000(32-bit), Server 2003(32-bit), XP, Vista(64-bit), 7, 8, 8.1, 2008(64-bit), 2012(64-bit) and 10(64-bit) , or C:\Program Files (x86) in Windows XP(64-bit), Vista(64-bit), 7(64-bit), 8(64-bit), 8.1(64-bit), 2008(64-bit), 2012(64-bit) and 10(64-bit).)

Other System Modifications

This Potentially Unwanted Application deletes the following files:

%Temporary Internet Files%\Content.IE5\NVUI4L47\jkop[1].abf
%Temporary Internet Files%\Content.IE5\NVUI4L47\htdf[1].abf
%User Temp%\xskit.own
%User Temp%\xskit.zip
%User Temp%\KitTip.cab
%User Temp%\MsInstaler.cab
%User Temp%\gIoGrPxVsMoDpSvU\KitTip.dll
%Application Data%\CoreLog\urlproc.cab

(Note: %Temporary Internet Files% is the Temporary Internet Files folder, which is usually C:\Documents and Settings\{user name}\Local Settings\Temporary Internet Files on Windows 2000(32-bit), XP, and Server 2003(32-bit), or C:\Users\{user name}\AppData\Local\Microsoft\Windows\Temporary Internet Files on Windows Vista, 7 and 2008(64-bit), or C:\Users\{user name}\AppData\Local\Microsoft\Windows\INetCache on Windows 8, 8.1, 2012(64-bit) and 10(64-bit).. %User Temp% is the current user's Temp folder, which is usually C:\Documents and Settings\{user name}\Local Settings\Temp on Windows 2000(32-bit), XP, and Server 2003(32-bit), or C:\Users\{user name}\AppData\Local\Temp on Windows Vista, 7, 8, 8.1, 2008(64-bit), 2012(64-bit) and 10(64-bit).. %Application Data% is the current user's Application Data folder, which is usually C:\Documents and Settings\{user name}\Application Data on Windows 2000(32-bit), XP, and Server 2003(32-bit), or C:\Users\{user name}\AppData\Roaming on Windows Vista, 7, 8, 8.1, 2008(64-bit), 2012(64-bit) and 10(64-bit).)

It adds the following registry entries:

HKEY_CURRENT_USER\Software\Microsoft\
Windows NT\CurrentVersion\AppCompatFlags\
Compatibility Assistant\Persisted
{PUA File Path}\{PUA File Name}.exe = 1

HKEY_CURRENT_USER\Software\WanNengSoftManager\
WNGJPISet
ParName = {PUA File Name}.exe

HKEY_CURRENT_USER\Software\WanNengSoftManager\
WNGJPISet
ParSign = Shanghai XuSong investment partnership Enterprise(Limited)

HKEY_CURRENT_USER\Software\Microsoft\
Windows\CurrentVersion\Uninstall\
WanNengSoftManager
DisplayName = 万能应用市场 1.5

HKEY_CURRENT_USER\Software\Microsoft\
Windows\CurrentVersion\Uninstall\
WanNengSoftManager
UninstallString = %Program Files%\WanNengSoftManager\WnUninst.exe

HKEY_CURRENT_USER\Software\Microsoft\
Windows\CurrentVersion\Uninstall\
WanNengSoftManager
DisplayIcon = %Program Files%\WanNengSoftManager\WnUmanlike.exe

HKEY_CURRENT_USER\Software\Microsoft\
Windows\CurrentVersion\Uninstall\
WanNengSoftManager
Publisher = 万能应用市场

HKEY_CURRENT_USER\Software\Microsoft\
Windows\CurrentVersion\Uninstall\
WanNengSoftManager
URLInfoAbout = http://soft.{BLOCKED}ng.com/index.html

HKEY_CURRENT_USER\Software\WanNengSoftManager\
Set
DownloadRootPath = D:\PSMDownloads\

HKEY_LOCAL_MACHINE\SOFTWARE\WanNengSoftManager
4f47f = %Program Files%\WanNengSoftManager\WNSoftSer.exe 05e

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
services\WNSvarer\Instances
DefaultInstance = WNSvarer Instance

HKEY_LOCAL_MACHINE\SOFTWARE\RegisteredApplications
WanNengSoftManager = Software\WanNengSoftManager\Capabilities

Download Routine

This Potentially Unwanted Application connects to the following URL(s) to download its component file(s):

http://wzhmg.{BLOCKED}ng.com/xzrj/wn/dhjk.bce
https://wzhmg.{BLOCKED}ng.com/gj/wn/jkop.abf
https://wzhmg.{BLOCKED}ng.com/dwjx/htdf.abf
http://wzhmg.{BLOCKED}ng.com/gj/wn/xskit.own
https://dl.{BLOCKED}e.com/gf/KitTip/KitTip.cab
http://dl.{BLOCKED}e.com/gf/KitTip/RealTimeConf_9510089.cab
https://dl.{BLOCKED}e.com/gf/KitTip/urlproc.cab
https://dl.{BLOCKED}e.com/gf/KitTip/skin/skin_281.cab
https://wzhmg.{BLOCKED}ng.com/gj/wn/4cd1d499750d.bae
http://wzhmg.{BLOCKED}ng.com/gj/wn/xsw3.abf
http://wzhmg.{BLOCKED}ng.com/gj/wn/de2c7603763e.bae
http://s3m4.{BLOCKED}i.com/galileo/e81f4557ee8c2499789d816dbb5648a8.gif
http://s3m4.{BLOCKED}i.com/galileo/6577a9ddbb76cbde359ef3f5edaef030.gif
http://s3m4.{BLOCKED}i.com/galileo/90bc905fa73b1275fa9eeff7a923539b.gif
http://s3m4.{BLOCKED}i.com/galileo/90bc905fa73b1275fa9eeff7a923539b.gif

Other Details

This Potentially Unwanted Application adds the following registry keys:

HKEY_CURRENT_USER\Software\WanNengSoftManager

HKEY_CURRENT_USER\Software\Microsoft\
Windows\CurrentVersion\Uninstall\
WanNengSoftManager

HKEY_CURRENT_USER\Software\Microsoft\
Internet Explorer\Main\FeatureControl

HKEY_CURRENT_USER\Software\KitTipCLSID

HKEY_LOCAL_MACHINE\SOFTWARE\360Safe

HKEY_LOCAL_MACHINE\SOFTWARE\WanNengSoftManager

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
DownloadManager

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
CLSID\{4DC6C17B-7019-42CB-A602-90408C0282D4}

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
*\shellex\ContextMenuHandlers\
WanNengSoftManager

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
*\shellex\DragDropHandlers

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
Folder\ShellEx\ContextMenuHandlers\
WanNengSoftManager

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
Folder\ShellEx\DragDropHandlers\
WanNengSoftManager

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
Directory\shellex\ContextMenuHandlers\
WanNengSoftManager

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
TypeLib\{163D4049-C925-40CE-A3D4-55CBCAF4065F}

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
Directory\shellex\DragDropHandlers\
WanNengSoftManager

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
Drive\shellex\ContextMenuHandlers\
WanNengSoftManager

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
Drive\shellex\DragDropHandlers\
WanNengSoftManager

Minimum Scan Engine: 9.800

SSAPI PATTERN File: 2.571.00

SSAPI PATTERN Date: 01 Dec 2022

Step 1

Trend Micro Predictive Machine Learning detects and blocks malware at the first sign of its existence, before it executes on your system. When enabled, your Trend Micro product detects this malware under the following machine learning name:

PUA.Win32.TRX.XXPE50FFF063E0002

Step 2

Before doing any scans, Windows 7, Windows 8, Windows 8.1, and Windows 10 users must disable System Restore to allow full scanning of their computers.

Step 3

Note that not all files, folders, and registry keys and entries are installed on your computer during this malware's/spyware's/grayware's execution. This may be due to incomplete installation or other operating system conditions. If you do not find the same files/folders/registry information, please proceed to the next step.

Step 4

Restart in Safe Mode

[ Learn More ]

Step 5

Delete this registry value

[ Learn More ]

Important: Editing the Windows Registry incorrectly can lead to irreversible system malfunction. Please do this step only if you know how or you can ask assistance from your system administrator. Else, check this Microsoft article first before modifying your computer's registry.

In HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Compatibility Assistant\Persisted
- {PUA File Path}\{PUA File Name}.exe = 1
In HKEY_LOCAL_MACHINE\SOFTWARE\RegisteredApplications
- WanNengSoftManager = Software\WanNengSoftManager\Capabilities

Step 6

Delete this registry key

[ Learn More ]

Important: Editing the Windows Registry incorrectly can lead to irreversible system malfunction. Please do this step only if you know how or you can ask assistance from your system administrator. Else, check this Microsoft article first before modifying your computer's registry.

In HKEY_CURRENT_USER\Software\
- WanNengSoftManager
In HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\
- WanNengSoftManager
In HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\
- FeatureControl
In HKEY_CURRENT_USER\Software\
- KitTipCLSID
In HKEY_LOCAL_MACHINE\SOFTWARE\
- 360Safe
In HKEY_LOCAL_MACHINE\SOFTWARE\
- WanNengSoftManager
In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
- DownloadManager
In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\
- {4DC6C17B-7019-42CB-A602-90408C0282D4}
In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\*\shellex\ContextMenuHandlers\
- WanNengSoftManager
In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\*\shellex\
- DragDropHandlers
In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\ShellEx\ContextMenuHandlers\
- WanNengSoftManager
In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\ShellEx\DragDropHandlers\
- WanNengSoftManager
In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Directory\shellex\ContextMenuHandlers\
- WanNengSoftManager
In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\
- {163D4049-C925-40CE-A3D4-55CBCAF4065F}
In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Directory\shellex\DragDropHandlers\
- WanNengSoftManager
In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Drive\shellex\ContextMenuHandlers\
- WanNengSoftManager
In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Drive\shellex\DragDropHandlers\
- WanNengSoftManager
In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\lnkfile\shellex\ContextMenuHandlers\
- WanNengSoftManager
In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\lnkfile\shellex\
- DragDropHandlers
In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\
- {804AE2AA-FD89-46A5-B3F0-A4AD305D6E2F}
In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Directory\Background\shellex\ContextMenuHandlers\
- CloudSoftManagershExt
In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\
- WNSvarer\Instances
In HKEY_LOCAL_MACHINE\SOFTWARE\
- TXlTb2Z0

To delete registry keys this malware/grayware created:

Open Registry Editor. To do this:
» For Windows 7 and Server 2008 (R2) users, click the Start button, type regedit in the Search input field then press Enter.
» For Windows 8, 8.1, 10, and Server 2012 (R2) users, right-click on the lower left corner of the screen, click Run, type regedit in the text box provided, and then press Enter.
In the left panel of the Registry Editor window, double-click the following:
HKEY_CURRENT_USER>Software>
Still in the left panel, locate and delete the key:
WanNengSoftManager
In the left panel of the Registry Editor window, double-click the following:
HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>Uninstall>
Still in the left panel, locate and delete the key:
WanNengSoftManager
In the left panel of the Registry Editor window, double-click the following:
HKEY_CURRENT_USER>Software>Microsoft>Internet Explorer>Main>
Still in the left panel, locate and delete the key:
FeatureControl
Again Still in the left panel, locate and delete the key:
KitTipCLSID
In the left panel of the Registry Editor window, double-click the following:
HKEY_LOCAL_MACHINE>SOFTWARE>
Still in the left panel, locate and delete the key:
360Safe
Again Still in the left panel, locate and delete the key:
WanNengSoftManager
In the left panel of the Registry Editor window, double-click the following:
HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>
Still in the left panel, locate and delete the key:
DownloadManager
In the left panel of the Registry Editor window, double-click the following:
HKEY_LOCAL_MACHINE>SOFTWARE>Classes>CLSID>
Still in the left panel, locate and delete the key:
{4DC6C17B-7019-42CB-A602-90408C0282D4}
In the left panel of the Registry Editor window, double-click the following:
HKEY_LOCAL_MACHINE>SOFTWARE>Classes>*>shellex>ContextMenuHandlers>
Still in the left panel, locate and delete the key:
WanNengSoftManager
In the left panel of the Registry Editor window, double-click the following:
HKEY_LOCAL_MACHINE>SOFTWARE>Classes>*>shellex>
Still in the left panel, locate and delete the key:
DragDropHandlers
In the left panel of the Registry Editor window, double-click the following:
HKEY_LOCAL_MACHINE>SOFTWARE>Classes>Folder>ShellEx>ContextMenuHandlers>
Still in the left panel, locate and delete the key:
WanNengSoftManager
In the left panel of the Registry Editor window, double-click the following:
HKEY_LOCAL_MACHINE>SOFTWARE>Classes>Folder>ShellEx>DragDropHandlers>
Still in the left panel, locate and delete the key:
WanNengSoftManager
In the left panel of the Registry Editor window, double-click the following:
HKEY_LOCAL_MACHINE>SOFTWARE>Classes>Directory>shellex>ContextMenuHandlers>
Still in the left panel, locate and delete the key:
WanNengSoftManager
In the left panel of the Registry Editor window, double-click the following:
HKEY_LOCAL_MACHINE>SOFTWARE>Classes>TypeLib>
Still in the left panel, locate and delete the key:
{163D4049-C925-40CE-A3D4-55CBCAF4065F}
In the left panel of the Registry Editor window, double-click the following:
HKEY_LOCAL_MACHINE>SOFTWARE>Classes>Directory>shellex>DragDropHandlers>
Still in the left panel, locate and delete the key:
WanNengSoftManager
In the left panel of the Registry Editor window, double-click the following:
HKEY_LOCAL_MACHINE>SOFTWARE>Classes>Drive>shellex>ContextMenuHandlers>
Still in the left panel, locate and delete the key:
WanNengSoftManager
In the left panel of the Registry Editor window, double-click the following:
HKEY_LOCAL_MACHINE>SOFTWARE>Classes>Drive>shellex>DragDropHandlers>
Still in the left panel, locate and delete the key:
WanNengSoftManager
In the left panel of the Registry Editor window, double-click the following:
HKEY_LOCAL_MACHINE>SOFTWARE>Classes>lnkfile>shellex>ContextMenuHandlers>
Still in the left panel, locate and delete the key:
WanNengSoftManager
In the left panel of the Registry Editor window, double-click the following:
HKEY_LOCAL_MACHINE>SOFTWARE>Classes>lnkfile>shellex>
Still in the left panel, locate and delete the key:
DragDropHandlers
Again Still in the left panel, locate and delete the key:
{804AE2AA-FD89-46A5-B3F0-A4AD305D6E2F}
In the left panel of the Registry Editor window, double-click the following:
HKEY_LOCAL_MACHINE>SOFTWARE>Classes>Directory>Background>shellex>ContextMenuHandlers>
Still in the left panel, locate and delete the key:
CloudSoftManagershExt
In the left panel of the Registry Editor window, double-click the following:
HKEY_LOCAL_MACHINE>SYSTEM>ControlSet001>services>
Still in the left panel, locate and delete the key:
WNSvarer\Instances
Again Still in the left panel, locate and delete the key:
TXlTb2Z0
Close Registry Editor.

Step 7

Search and delete this file

[ Learn More ]

There may be some files that are hidden. Please make sure you check the Search Hidden Files and Folders checkbox in the "More advanced options" option to include all hidden files and folders in the search result.

%Program Files%\WanNengSoftManager\Icon\AllIcon\normal.ico
%Program Files%\WanNengSoftManager\Icon\AllIcon\update.ico
%Program Files%\WanNengSoftManager\Icon\main.ico
%Program Files%\WanNengSoftManager\wngj\Icon\AllIcon\normal.ico
%Program Files%\WanNengSoftManager\wngj\Icon\AllIcon\update.ico
%Program Files%\WanNengSoftManager\wngj\Icon\main.ico
%Program Files%\WanNengSoftManager\wndr.cat
%Program Files%\WanNengSoftManager\WnQdX.tsc
%Program Files%\WanNengSoftManager\WnSeve3.fes
%Program Files%\WanNengSoftManager\WnSeve6.tff
%Program Files%\WanNengSoftManager\WnTen3.fes
%Program Files%\WanNengSoftManager\WnTen6.tff
%Program Files%\WanNengSoftManager\wke.dll
%Program Files%\WanNengSoftManager\WnAcelein.dll
%Program Files%\WanNengSoftManager\WnAcelein64.dll
%Program Files%\WanNengSoftManager\WnCosemism.dll
%Program Files%\WanNengSoftManager\WnCosemism64.dll
%Program Files%\WanNengSoftManager\WnFerous.dll
%Program Files%\WanNengSoftManager\WnFerous64.dll
%Program Files%\WanNengSoftManager\Wnfghshmndf.exe
%Program Files%\WanNengSoftManager\WnFSUpd.exe
%Program Files%\WanNengSoftManager\Wnhghshtol.exe
%Program Files%\WanNengSoftManager\Wnhghshtp.exe
%Program Files%\WanNengSoftManager\WnKernel.dll
%Program Files%\WanNengSoftManager\WnMfgohsht.exe
%Program Files%\WanNengSoftManager\WnPatemar.exe
%Program Files%\WanNengSoftManager\WnSoftManager.exe
%Program Files%\WanNengSoftManager\WnSvccen.exe
%Program Files%\WanNengSoftManager\WnSvceous.exe
%Program Files%\WanNengSoftManager\WnSvdarme.dll
%Program Files%\WanNengSoftManager\WnUmanlike.exe
%Program Files%\WanNengSoftManager\WnUninst.exe
%Program Files%\WanNengSoftManager\WNSoftSer.exe
%Program Files%\WanNengSoftManager\WanNengSoftManager.ini
%Program Files%\COMMON FILES\WanNengSoftManager\WanNengSoftManager.ini
%Program Files%\万能应用市场\万能应用市场.lnk
%Program Files%\万能应用市场\在线升级.lnk
%Program Files%\万能应用市场\卸载.lnk
%AppDataLocalLow%\WanNengSoftManager\SoftConfig\htdf.abf.temp
%AppDataLocalLow%\WanNengSoftManager\SoftConfig\UseCache.ini
%AppDataLocalLow%\WanNengSoftManager\SoftConfig\SoftUse.ini
%Application Data%\CoreLog\urlproc.cab
%Application Data%\CoreLog\urlproc.dll
%User Temp%\xskit.own
%User Temp%\xskit.zip
%User Temp%\KitTip.dll
%User Temp%\KitTip.cab
%User Temp%\KitTipConf.ini
%User Temp%\MsInstaler.cab
%User Temp%\880rd664\dhjk.bce
%User Temp%\gIoGrPxVsMoDpSvU\KitTip.dll
%User Temp%\gIoGrPxVsMoDpSvU\InternetKitTip.dll
%User Temp%\yTcZzMgUyVuXjZtR\bkg.png
%User Temp%\yTcZzMgUyVuXjZtR\cls.png
%User Temp%\yTcZzMgUyVuXjZtR\conf.ini
%User Temp%\yTcZzMgUyVuXjZtR\drop.png
%User Temp%\yTcZzMgUyVuXjZtR\nomoretip.png
%User Temp%\yTcZzMgUyVuXjZtR\ok.png
%Temporary Internet Files%\Content.IE5\7KZJEKTK\KitTip[1].cab
%Temporary Internet Files%\Content.IE5\BL7GWO8U\urlproc[1].cab
%Temporary Internet Files%\Content.IE5\YEFGVF95\dhjk[1].bce
%Temporary Internet Files%\Content.IE5\YEFGVF95\skin_281[1].cab
%Temporary Internet Files%\Content.IE5\NVUI4L47\jkop[1].abf
%Temporary Internet Files%\Content.IE5\NVUI4L47\htdf[1].abf
%Temporary Internet Files%\Content.IE5\NVUI4L47\KitTipConf[1].cab

To manually delete a malware/grayware file from an affected system:

•For Windows 7, Windows Server 2008 (R2), Windows 8, Windows 8.1, Windows 10, and Windows Server 2012 (R2):

Open a Windows Explorer window.
- For Windows 7 and Server 2008 (R2) users, click Start>Computer.
- For Windows 8, 8.1, 10, and Server 2012 (R2) users, right-click on the lower-left corner of the screen,then click File Explorer.
In the Search Computer/This PC input box, type:
%Program Files%\WanNengSoftManager\Icon\AllIcon\normal.ico
%Program Files%\WanNengSoftManager\Icon\AllIcon\update.ico
%Program Files%\WanNengSoftManager\Icon\main.ico
%Program Files%\WanNengSoftManager\wngj\Icon\AllIcon\normal.ico
%Program Files%\WanNengSoftManager\wngj\Icon\AllIcon\update.ico
%Program Files%\WanNengSoftManager\wngj\Icon\main.ico
%Program Files%\WanNengSoftManager\wndr.cat
%Program Files%\WanNengSoftManager\WnQdX.tsc
%Program Files%\WanNengSoftManager\WnSeve3.fes
%Program Files%\WanNengSoftManager\WnSeve6.tff
%Program Files%\WanNengSoftManager\WnTen3.fes
%Program Files%\WanNengSoftManager\WnTen6.tff
%Program Files%\WanNengSoftManager\wke.dll
%Program Files%\WanNengSoftManager\WnAcelein.dll
%Program Files%\WanNengSoftManager\WnAcelein64.dll
%Program Files%\WanNengSoftManager\WnCosemism.dll
%Program Files%\WanNengSoftManager\WnCosemism64.dll
%Program Files%\WanNengSoftManager\WnFerous.dll
%Program Files%\WanNengSoftManager\WnFerous64.dll
%Program Files%\WanNengSoftManager\Wnfghshmndf.exe
%Program Files%\WanNengSoftManager\WnFSUpd.exe
%Program Files%\WanNengSoftManager\Wnhghshtol.exe
%Program Files%\WanNengSoftManager\Wnhghshtp.exe
%Program Files%\WanNengSoftManager\WnKernel.dll
%Program Files%\WanNengSoftManager\WnMfgohsht.exe
%Program Files%\WanNengSoftManager\WnPatemar.exe
%Program Files%\WanNengSoftManager\WnSoftManager.exe
%Program Files%\WanNengSoftManager\WnSvccen.exe
%Program Files%\WanNengSoftManager\WnSvceous.exe
%Program Files%\WanNengSoftManager\WnSvdarme.dll
%Program Files%\WanNengSoftManager\WnUmanlike.exe
%Program Files%\WanNengSoftManager\WnUninst.exe
%Program Files%\WanNengSoftManager\WNSoftSer.exe
%Program Files%\WanNengSoftManager\WanNengSoftManager.ini
%Program Files%\COMMON FILES\WanNengSoftManager\WanNengSoftManager.ini
%Program Files%\万能应用市场\万能应用市场.lnk
%Program Files%\万能应用市场\在线升级.lnk
%Program Files%\万能应用市场\卸载.lnk
%AppDataLocalLow%\WanNengSoftManager\SoftConfig\htdf.abf.temp
%AppDataLocalLow%\WanNengSoftManager\SoftConfig\UseCache.ini
%AppDataLocalLow%\WanNengSoftManager\SoftConfig\SoftUse.ini
%Application Data%\CoreLog\urlproc.cab
%Application Data%\CoreLog\urlproc.dll
%User Temp%\xskit.own
%User Temp%\xskit.zip
%User Temp%\KitTip.dll
%User Temp%\KitTip.cab
%User Temp%\KitTipConf.ini
%User Temp%\MsInstaler.cab
%User Temp%\880rd664\dhjk.bce
%User Temp%\gIoGrPxVsMoDpSvU\KitTip.dll
%User Temp%\gIoGrPxVsMoDpSvU\InternetKitTip.dll
%User Temp%\yTcZzMgUyVuXjZtR\bkg.png
%User Temp%\yTcZzMgUyVuXjZtR\cls.png
%User Temp%\yTcZzMgUyVuXjZtR\conf.ini
%User Temp%\yTcZzMgUyVuXjZtR\drop.png
%User Temp%\yTcZzMgUyVuXjZtR\nomoretip.png
%User Temp%\yTcZzMgUyVuXjZtR\ok.png
%Temporary Internet Files%\Content.IE5\7KZJEKTK\KitTip[1].cab
%Temporary Internet Files%\Content.IE5\BL7GWO8U\urlproc[1].cab
%Temporary Internet Files%\Content.IE5\YEFGVF95\dhjk[1].bce
%Temporary Internet Files%\Content.IE5\YEFGVF95\skin_281[1].cab
%Temporary Internet Files%\Content.IE5\NVUI4L47\jkop[1].abf
%Temporary Internet Files%\Content.IE5\NVUI4L47\htdf[1].abf
%Temporary Internet Files%\Content.IE5\NVUI4L47\KitTipConf[1].cab
Once located, select the file then press SHIFT+DELETE to delete it.
*Note: Read the following Microsoft page if these steps do not work on Windows 7 and Windows Server 2008 (R2).

Step 8

Search and delete these folders

[ Learn More ]

Please make sure you check the Search Hidden Files and Folders checkbox in the "More advanced options" option to include all hidden folders in the search result.

%Program Files%\WanNengSoftManager
%Program Files%\WanNengSoftManager\Icon
%Program Files%\WanNengSoftManager\Icon\AllIcon
%Program Files%\WanNengSoftManager\wngj
%Program Files%\WanNengSoftManager\wngj\Icon
%Program Files%\WanNengSoftManager\wngj\Icon\AllIcon
%Program Files%\COMMON FILES\WanNengSoftManager
%AppDataLocalLow%\WanNengSoftManager
%AppDataLocalLow%\WanNengSoftManager\SoftConfig
%Application Data%\CoreLog
%User Temp%\{Random characters}
%Temporary Internet Files%\Content.IE5\{Random characters}

Step 9

Restart in normal mode and scan your computer with your Trend Micro product for files detected as PUA.Win32.SoftCNApp.MPDXL. If the detected files have already been cleaned, deleted, or quarantined by your Trend Micro product, no further step is required. You may opt to simply delete the quarantined files. Please check this Knowledge Base page for more information.

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