PUA.Win32.Asparnet.CSB

To terminate the malware/grayware/spyware process:

1. Scan your computer with your Trend Micro product and take note of the name of the malware/grayware/spyware detected.
2. Open Windows Task Manager. To do this, press CTRL+SHIFT+ESC.
3. View the list of all running programs. To do this:
   • For Windows 7 and Server 2008 (R2) users, click the Processes tab.
   • For Windows 8, 8.1, 10, and Server 2012 (R2) users, click the Details tab.
4. In the list of running programs, locate a malware/grayware/spyware file detected earlier.
5. Select the detected files, then press either the End Task or the End Process button, depending on the version of Windows you are using.
6. Do the same for the remaining detected malware/grayware/spyware files in the list of running programs.
7. To check if the malware/grayware/spyware process has been terminated, close Task Manager, and then open it again.
8. Close Task Manager.

To uninstall the grayware program:

1. Open Programs via Control Panel. To do this:
   • For Windows 7 and Server 2008 (R2), click Start > Control Panel > Programs and Features.
   • For Windows 8, 8.1, and Server 2012 (R2), right-click on the lower-left corner of the screen, click Control Panel > Programs and Features.
   • For Windows 10, click Start, Type Control Panel > Programs and Features.
2. In the displayed list, choose the following program:
    
   • CutePDF Writer 3.0
3. Click on Remove or Uninstall depending on the currently running Windows version.
4. Follow the instructions on the dialog box that appears.
5. Close the Programs window, and the Control Panel window.

To delete the registry key this malware/grayware created:

1. Open Registry Editor.
   » For Windows 7 and Windows Server 2008 (R2) users, click the Start button, type regedit in the Search input field then press Enter.
   » For Windows 8, Windows 8.1, Windows 10, and Windows Server 2012 (R2) users, right-click on the lower left corner of the screen, click Run, type regedit in the text box provided, and then press Enter.
2. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software>APN PIP
3. Still in the left panel, locate and delete the key:
   ipc
4. Again Still in the left panel, locate and delete the key:
   ARS
5. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>Software
6. Still in the left panel, locate and delete the key:
   PIP
7. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>Software>PIP
8. Still in the left panel, locate and delete the key:
   {GUID}
9. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion>Uninstall
10. Still in the left panel, locate and delete the key:
    CutePDF Writer Installation
11. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Acro Software Inc
12. Still in the left panel, locate and delete the key:
    CutePDF Writer
13. Close Registry Editor.

To delete the registry value this malware/grayware created:

1. Open Registry Editor.
   » For Windows 7 and Windows Server 2008 (R2) users, click the Start button, type regedit in the Search input field then press Enter.
   » For Windows 8, Windows 8.1, Windows 10, and Windows Server 2012 (R2) users, right-click on the lower-left corner of the screen, click Run, type regedit in the text box provided, and then press Enter.
2. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software>APN PIP>ARS
3. In the right panel, locate and delete the entry:
   Top = 91
4. Again In the right panel, locate and delete the entry:
   Left = 148
5. Again In the right panel, locate and delete the entry:
   Show_UI = 1
6. Again In the right panel, locate and delete the entry:
   Cancel_PIP = 1
7. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>PIP
8. In the right panel, locate and delete the entry:
   MachineID = {GUID}
9. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>PIP>{GUID}
10. In the right panel, locate and delete the entry:
    FunnelID = {GUID}
11. Again In the right panel, locate and delete the entry:
    PIP_UI_Ready = 1
12. Again In the right panel, locate and delete the entry:
    PIP_Exit_Code = 50005
13. Again In the right panel, locate and delete the entry:
    PIP_Left = 148
14. Again In the right panel, locate and delete the entry:
    PIP_Top = 91
15. Again In the right panel, locate and delete the entry:
    PIP_Toolbar_Exitcode =
16. Again In the right panel, locate and delete the entry:
    PIP_Toolbar_Launched =
17. Again In the right panel, locate and delete the entry:
    PIP_Offers_Exitcode =
18. Again In the right panel, locate and delete the entry:
    PIP_Offers_Launched =
19. Again In the right panel, locate and delete the entry:
    PIP_UI_Complete = 0
20. Again In the right panel, locate and delete the entry:
    FunnelID = {GUID}
21. Again In the right panel, locate and delete the entry:
    PIP_Exit_Code = 50002
22. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Printers>DevModes2
23. In the right panel, locate and delete the entry:
    CutePDF Writer = {random characters}
24. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion>Uninstall>CutePDF Writer Installation
25. In the right panel, locate and delete the entry:
    DisplayName = CutePDF Writer 3.0
26. Again In the right panel, locate and delete the entry:
    UninstallString = %Program Files%\Acro Software\CutePDF Writer\uninscpw.exe
27. Again In the right panel, locate and delete the entry:
    DisplayVersion = 3.0
28. Again In the right panel, locate and delete the entry:
    DisplayIcon = %Program Files%\Acro Software\CutePDF Writer\CuteEdit.ico
29. Again In the right panel, locate and delete the entry:
    Publisher = CutePDF.com
30. Close Registry Editor.

To manually delete a malware/grayware file from an affected system:

•For Windows 7, Windows Server 2008 (R2), Windows 8, Windows 8.1, Windows 10, and Windows Server 2012 (R2):

1. Open a Windows Explorer window.
   • For Windows 7 and Server 2008 (R2) users, click Start>Computer.
   • For Windows 8, 8.1, 10, and Server 2012 (R2) users, right-click on the lower-left corner of the screen,then click File Explorer.
2. In the Search Computer/This PC input box, type:
   
   • %User Temp%\is-70VLC.tmp\CPWSave.exe
   • %User Temp%\is-70VLC.tmp\PIP26121_ARS_.exe
   • %User Temp%\is-70VLC.tmp\Driver\PSCRIPT.DRV
   • %User Temp%\is-70VLC.tmp\Driver\FONTS.MFM
   • %All Users Profile%\Microsoft\Windows\Start Menu\Programs\CutePDF\Try Free CutePDF Editor.lnk
   • %User Temp%\is-70VLC.tmp\Driver\Cutepdfw.spd
   • %System%\cpwmon2k.dll
   • %User Temp%\is-70VLC.tmp\Driver\ICONLIB.DLL
   • %User Temp%\is-70VLC.tmp\CuteEdit.ico
   • %User Temp%\is-70VLC.tmp\Driver\x64\PSCRIPT5.DLL
   • %User Temp%\is-70VLC.tmp\Driver\PSMON.DLL
   • %All Users Profile%\Microsoft\Windows\Start Menu\Programs\CutePDF\PDF Writer\Readme.lnk
   • %User Temp%\is-70VLC.tmp\cpwmon2k.dll
   • %User Temp%\is-70VLC.tmp\Setup.exe
   • %User Temp%\is-70VLC.tmp\Driver\PSCRIPT.INI
   • %Program Files%\Acro Software\CutePDF Writer\uninscpw.exe
   • %User Temp%\is-70VLC.tmp\WizModernSmallImage-IS.bmp
   • %System%\spool\drivers\w32x86\CUTEPDFW.PPD
   • %User Temp%\apn_pip_local\tb.png
   • %User Temp%\apn_pip_local\objectmodel.js
   • %User Temp%\is-70VLC.tmp\Driver\CUTEPDFW.PPD
   • %User Temp%\is-70VLC.tmp\PDFWrite.rsp
   • %User Temp%\is-70VLC.tmp\Driver\PSCRIPT.HLP
   • %User Temp%\is-70VLC.tmp\Driver\PS5UI.DLL
   • %Program Files%\Acro Software\CutePDF Writer\CuteEdit.ico
   • %Program Files%\Acro Software\CutePDF Writer\CPWSave.exe.manifest
   • %System%\spool\drivers\w32x86\PSCRIPT.NTF
   • %User Temp%\is-70VLC.tmp\Driver\x64\PSCRIPT.HLP
   • %User Temp%\is-70VLC.tmp\Readme.htm
   • %User Temp%\apn_pip_local\orchestrator.html
   • %User Temp%\is-70VLC.tmp\_isetup\_shfoldr.dll
   • %User Temp%\is-70VLC.tmp\Driver\PSCRIPT5.DLL
   • %Program Files%\Acro Software\CutePDF Writer\CPWSave.exe
   • %User Temp%\apn_pip_local\rules.js
   • %Program Files%\Acro Software\CutePDF Writer\README.HTM
   • %User Temp%\is-70VLC.tmp\Driver\x64\PS5UI.DLL
   • %System%\spool\drivers\w32x86\PSCRIPT.HLP
   • %User Temp%\is-70VLC.tmp\Driver\TESTPS.TXT
   • %User Temp%\is-70VLC.tmp\UNINSCPW.exe
   • %User Temp%\is-70VLC.tmp\Driver\x64\PSCRIPT.NTF
   • %User Temp%\is-70VLC.tmp\Driver\PSCRIPT.NTF
   • %System%\spool\drivers\w32x86\PS5UI.DLL
   • %System%\spool\drivers\w32x86\PSCRIPT5.DLL
   • %User Temp%\is-70VLC.tmp\CPWSave.exe.manifest
   • %Program Files%\Acro Software\CutePDF Writer\PDFWrite.rsp
3. Once located, select the file then press SHIFT+DELETE to delete it.
   *Note: Read the following Microsoft page if these steps do not work on Windows 7 and Windows Server 2008 (R2).

To delete malware/grayware/spyware folders:

For Windows 7, Windows Server 2008 (R2), Windows 8, Windows 8.1, Windows 10, and Windows Server 2012 (R2):

1. Open a Windows Explorer window.
   • For Windows 7 and Server 2008 (R2) users, click Start>Computer.
   • For Windows 8, 8.1, 10, and Server 2012 (R2) users, right-click on the lower-left corner of the screen,then click File Explorer.
2. In the Search Computer/This PC input box, type:
   
   • %User Temp%\is-70VLC.tmp\Driver\x64
   • %User Temp%\is-70VLC.tmp\_isetup
   • %Program Files%\Acro Software\CutePDF Writer
   • %All Users Profile%\Microsoft\Windows\Start Menu\Programs\CutePDF\PDF Writer
   • %User Temp%\is-70VLC.tmp\Driver
   • %User Temp%\apn_pip_local
   • %All Users Profile%\Microsoft\Windows\Start Menu\Programs\CutePDF
   • %Program Files%\Acro Software
3. Once located, select the file then press SHIFT+DELETE to permanently delete the folder.
4. Repeat steps 2-3 for the remaining folders:
   • %User Temp%\is-70VLC.tmp\Driver\x64
   • %User Temp%\is-70VLC.tmp\_isetup
   • %Program Files%\Acro Software\CutePDF Writer
   • %All Users Profile%\Microsoft\Windows\Start Menu\Programs\CutePDF\PDF Writer
   • %User Temp%\is-70VLC.tmp\Driver
   • %User Temp%\apn_pip_local
   • %All Users Profile%\Microsoft\Windows\Start Menu\Programs\CutePDF
   • %Program Files%\Acro Software
   *Note: Read the following Microsoft page if these steps do not work on Windows 7 and Server 2008 (R2).