BKDR_POISON.BSE

To terminate the malware/grayware process:

1. Open Windows Task Manager. To do this, press CTRL+SHIFT+ESC then click the Processes tab.
2. In the list of running programs*, locate the malware/grayware file/s detected earlier.
3. Select one of the detected files then press the End Process button.
4. Do the same for all detected malware/grayware files in the list of running processes.
5. To check if the malware/grayware process/es has/have been terminated, close Windows Task Manager then open it again.
6. Close Windows Task Manager.

To stop the malware/grayware from running when certain files are opened:

For Windows 2000, Windows XP, and Windows Server 2003:

1. Right-click Start then click Search....
2. In the Named input box, type the name of the file that was detected earlier.
3. In the Look In drop-down list, select My Computer then press Enter.
4. Once located, select the file then press SHIFT+DELETE to delete it.

For Windows Vista and Windows 7:

1. Click Start>Computer.
2. In the Search Computer input box, type the name of the file detected earlier, and press Enter.
3. Once located, select the file then press SHIFT+DELETE to delete it.
   *Note: Read the following Microsoft page if these steps do not work on Windows 7.

To manually delete a malware/grayware file from an affected system:

• For Windows 2000, Windows XP, and Windows Server 2003:

1. Right-click Start then click Search....
2. In the left panel, click All Files.
3. In the Named input box, type the following:
   
   • %User Startup%\Windows Photo Viewer.lnk
4. In the Look In drop-down list, select My Computer then press Enter.
5. Once located, select the file then press SHIFT+DELETE to delete it.

• For Windows Vista and Windows 7 users:

1. Click Start>Computer.
2. In the Search input box, type the following:
   
   • %User Startup%\Windows Photo Viewer.lnk
3. Once located, select the file then press SHIFT+DELETE to delete it.
   *Note: Read the following Microsoft page if these steps do not work on Windows 7.