BKDR_AGENT.AYKK

To restart in Safe Mode:

• For Windows 2000 users

1. Restart your computer.
2. Press F8 when you see the Starting Windows bar at the bottom of the screen.
3. Choose the Safe Mode option from the Windows Advanced Options menu then press Enter.

• For Windows XP users

1. Restart your computer.
2. Press F8 after the Power-On Self Test (POST) routine is done. If the Windows Advanced Options menu does not appear, try restarting then pressing F8 several times when the POST screen appears.
3. Choose the Safe Mode option from the Windows Advanced Options menu then press Enter.

• For Windows Server 2003 users

1. Restart your computer.
2. Press F8 after Windows starts up. If the Windows Advanced Options menu does not appear, try restarting again and pressing F8 several times afterward.
3. On the Windows Advanced Option menu, use the arrow keys to select Safe Mode then press Enter.

• For Windows Vista and Windows 7 users

1. Restart your computer.
2. Press F8 after the Power-On Self Test (POST) routine is done. If the Advanced Boot Options menu does not appear, try restarting and then pressing F8 several times after the POST screen is displayed.
3. On the Advanced Boot Options menu, use the arrow keys to select the Safe Mode option, and then press Enter.

To enable Registry Editor, Task Manager, and Folder options:

1. Open Notepad. To do this:
   
   • For Windows 2000, XP, and Server 2003 users:
     Click Start>Run, type Notepad in the text box provided, then press Enter.
   • For Windows Vista and 7 users:
     Click start. Type Notepad , then press Enter.
2. Copy and paste the following script:
   On Error Resume Next Set shl = WScript.CreateObject("WScript.Shell") shl.RegDelete "HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System\DisableRegistryTools" shl.RegDelete "HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System\DisableRegistryTools" shl.RegDelete "HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System\DisableTaskMgr" shl.RegDelete "HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System\DisableTaskMgr" shl.RegDelete "HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoFolderOptions" shl.RegDelete "HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoFolderOptions"
3. Save this file as C:\RESTORE.VBS.
4. Click Start>Run again, type C:\RESTORE.VBS in the text box provided, then press Enter.
5. Click Yes at the prompt of the message box to execute the .VBS file.

To delete the registry key this malware/grayware created:

1. Open Registry Editor. Click Start>Run, type REGEDIT, then press Enter.
2. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SYSTEM>CurrentControlSet>Services
3. Still in the left panel, locate and delete the key:
   TSKNF501.SYS
4. Again Still in the left panel, locate and delete the key:
   KmxFile
5. Again Still in the left panel, locate and delete the key:
   KmxIds
6. Again Still in the left panel, locate and delete the key:
   KmxAgent
7. Again Still in the left panel, locate and delete the key:
   KmxBiG
8. Again Still in the left panel, locate and delete the key:
   KmxCfg
9. Again Still in the left panel, locate and delete the key:
   KmxFw
10. Again Still in the left panel, locate and delete the key:
    KmxNdis
11. Again Still in the left panel, locate and delete the key:
    KmxSbx
12. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>Software>Microsoft>Windows>CurrentVersion>policies>Explorer
13. Still in the left panel, locate and delete the key:
    Run
14. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>policies>Explorer
15. Still in the left panel, locate and delete the key:
    Run
16. Close Registry Editor.

To delete the registry value this malware/grayware created:

1. Open Registry Editor. Click Start>Run, type REGEDIT, then press Enter.
2. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion>Run
3. In the right panel, locate and delete the entry:
   ®Windows Update = "svchosts.exe"
4. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>Run
5. In the right panel, locate and delete the entry:
   ®Windows Update = "svchosts.exe"
6. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Classes>CLSID
7. In the right panel, locate and delete the entry:
   LocalThread = "false"
8. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SYSTEM>ControlSet001>Services>TSKNF501.SYS
9. In the right panel, locate and delete the entry:
   Start = "4"
10. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SYSTEM>ControlSet001>Services>KmxFile
11. In the right panel, locate and delete the entry:
    Start = "4"
12. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SYSTEM>ControlSet001>Services>KmxIds
13. In the right panel, locate and delete the entry:
    Start = "4"
14. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SYSTEM>ControlSet001>Services>KmxAgent
15. In the right panel, locate and delete the entry:
    Start = "4"
16. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SYSTEM>ControlSet001>Services>KmxBiG
17. In the right panel, locate and delete the entry:
    Start = "4"
18. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SYSTEM>ControlSet001>Services>KmxCfg
19. In the right panel, locate and delete the entry:
    Start = "4"
20. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SYSTEM>ControlSet001>Services>KmxFw
21. In the right panel, locate and delete the entry:
    Start = "4"
22. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SYSTEM>ControlSet001>Services>KmxNdis
23. In the right panel, locate and delete the entry:
    Start = "4"
24. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SYSTEM>ControlSet001>Services>KmxSbx
25. In the right panel, locate and delete the entry:
    Start = "4"
26. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion>Telephony>Providers
27. In the right panel, locate and delete the entry:
    ProviderID6 = "7"
28. Again In the right panel, locate and delete the entry:
    ProviderFileName6 = "avmtapi.tsp"
29. Again In the right panel, locate and delete the entry:
    AllProviders = "true"
30. Again In the right panel, locate and delete the entry:
    ThreadingModel = "false"
31. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SYSTEM
32. In the right panel, locate and delete the entry:
    ThreadingModel = "false"
33. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion>policies>Explorer>Run
34. In the right panel, locate and delete the entry:
    ®Windows Update = "svchosts.exe"
35. Close Registry Editor.

To restore registry values this malware/grayware modified:

1. Open Registry Editor. To do this:
   
   • On Windows 2000, XP, and Server 2003:
     Click Start>Run, type REGEDIT in the text box provided, and then press Enter.
   • On Windows Vista and 7:
     Click the Start button, type REGEDIT in the Search input field then press Enter.
2. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion>Telephony>Providers
3. In the right panel, locate the registry value:
   NumProviders = "7"
4. Right-click on the value name and choose Modify. Change the value data of this entry to:
   NumProviders = "6"
5. Again In the right panel, locate the registry value:
   NextProviderID = "8"
6. Right-click on the value name and choose Modify. Change the value data of this entry to:
   NextProviderID = "7"
7. Close Registry Editor.

To manually delete a malware/grayware component from an affected system:

• For Windows 2000, Windows XP, and Windows Server 2003:

1. Right-click Start then click Search....
2. In the Named input box, type:
   
   • %Program Files%\Adobe\Reader 10.0\Reader\_Reader32.exe
   • %System%\_textpad.exe
   • %System%\ntuser.dat
   • %System%\kernell32.dll
   • %System%\avmtapi.tsp
   • %System%\system.dll
   • %System%\svchosts.exe
3. In the Look In drop-down list, select My Computer then press Enter.
4. Once located, select the file then press SHIFT+DELETE to delete it.
5. Repeat the said steps for all files listed.

• For Windows Vista and Windows 7 users:

1. Click Start>Computer.
2. In the Search input box, type:
   
   • %Program Files%\Adobe\Reader 10.0\Reader\_Reader32.exe
   • %System%\_textpad.exe
   • %System%\ntuser.dat
   • %System%\kernell32.dll
   • %System%\avmtapi.tsp
   • %System%\system.dll
   • %System%\svchosts.exe
3. Once located, select the file then press SHIFT+DELETE to delete it.
4. Repeat the said steps for all files listed.
   *Note: Read the following Microsoft page if these steps do not work on Windows 7.