ADW_MULTIPLE

To restart in Safe Mode:

• For Windows 2000 users

1. Restart your computer.
2. Press F8 when you see the Starting Windows bar at the bottom of the screen.
3. Choose the Safe Mode option from the Windows Advanced Options menu then press Enter.

• For Windows XP users

1. Restart your computer.
2. Press F8 after the Power-On Self Test (POST) routine is done. If the Windows Advanced Options menu does not appear, try restarting then pressing F8 several times when the POST screen appears.
3. Choose the Safe Mode option from the Windows Advanced Options menu then press Enter.

• For Windows Server 2003 users

1. Restart your computer.
2. Press F8 after Windows starts up. If the Windows Advanced Options menu does not appear, try restarting again and pressing F8 several times afterward.
3. On the Windows Advanced Option menu, use the arrow keys to select Safe Mode then press Enter.

• For Windows Vista and Windows 7 users

1. Restart your computer.
2. Press F8 after the Power-On Self Test (POST) routine is done. If the Advanced Boot Options menu does not appear, try restarting and then pressing F8 several times after the POST screen is displayed.
3. On the Advanced Boot Options menu, use the arrow keys to select the Safe Mode option, and then press Enter.

To delete the registry key this malware/grayware created:

1. Open Registry Editor. Click Start>Run, type REGEDIT, then press Enter.
2. In the left panel, double-click the following:
   HKEY_CURRENT_USER>SOFTWARE
3. Still in the left panel, locate and delete the key:
   Optimizer Pro
4. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>Software>Microsoft>Windows>CurrentVersion>Uninstall
5. Still in the left panel, locate and delete the key:
   Optimizer Pro_is1
6. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>Software
7. Still in the left panel, locate and delete the key:
   Licenses
8. In the left panel, double-click the following:
   HKEY_CLASSES_ROOT>CLSID
9. Still in the left panel, locate and delete the key:
   {D879A501-50A7-BEFC-A4C5-32DC6E0CB208}
10. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>CLSID>{D879A501-50A7-BEFC-A4C5-32DC6E0CB208}
11. Still in the left panel, locate and delete the key:
    Implemented Categories
12. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>CLSID>{D879A501-50A7-BEFC-A4C5-32DC6E0CB208}>Implemented Categories
13. Still in the left panel, locate and delete the key:
    {7DD95801-9882-11CF-9FA9-00AA006C42C4}
14. Again Still in the left panel, locate and delete the key:
    {7DD95802-9882-11CF-9FA9-00AA006C42C4}
15. Close Registry Editor.

To delete the registry value this malware/grayware created:

1. Open Registry Editor. Click Start>Run, type REGEDIT, then press Enter.
2. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>Run
3. In the right panel, locate and delete the entry:
   Optimizer Pro = "%Program Files%\Optimizer Pro\OptProLauncher.exe"
4. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software>Optimizer Pro
5. In the right panel, locate and delete the entry:
   cufValue = "CUF
6. Again In the right panel, locate and delete the entry:
   SetupName = "{malware path and file name}"
7. Again In the right panel, locate and delete the entry:
   Language = "1"
8. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion>Uninstall>Optimizer Pro_is1
9. In the right panel, locate and delete the entry:
   Inno Setup: Setup Version = "5.5.3 (u)"
10. Again In the right panel, locate and delete the entry:
    Inno Setup: App Path = "%Program Files%\Optimizer Pro"
11. Again In the right panel, locate and delete the entry:
    InstallLocation = "%Program Files%\Optimizer Pro"
12. Again In the right panel, locate and delete the entry:
    Inno Setup: Icon Group = "Optimizer Pro v3.2"
13. Again In the right panel, locate and delete the entry:
    Inno Setup: User = "Wilbert"
14. Again In the right panel, locate and delete the entry:
    Inno Setup: Selected Tasks = "desktopicon"
15. Again In the right panel, locate and delete the entry:
    Inno Setup: Language = "en"
16. Again In the right panel, locate and delete the entry:
    DisplayName = "Optimizer Pro v3.2"
17. Again In the right panel, locate and delete the entry:
    DisplayIcon = "%Program Files%\Optimizer Pro\OptProLauncher.exe"
18. Again In the right panel, locate and delete the entry:
    UninstallString = "%Program Files%\Optimizer Pro\unins000.exe "
19. Again In the right panel, locate and delete the entry:
    QuietUninstallString = "%Program Files%\Optimizer Pro\unins000.exe /SILENT"
20. Again In the right panel, locate and delete the entry:
    Publisher = "PC Utilities Software Limited"
21. Again In the right panel, locate and delete the entry:
    URLInfoAbout = "http://www.{BLOCKED}itiespro.com"
22. Again In the right panel, locate and delete the entry:
    HelpLink = "http://www.{BLOCKED}itiespro.com"
23. Again In the right panel, locate and delete the entry:
    URLUpdateInfo = "http://www.{BLOCKED}itiespro.com"
24. Again In the right panel, locate and delete the entry:
    NoModify = "1"
25. Again In the right panel, locate and delete the entry:
    NoRepair = "1"
26. Again In the right panel, locate and delete the entry:
    InstallDate = "20140130"
27. Again In the right panel, locate and delete the entry:
    InstallDate = "{random values}"
28. Again In the right panel, locate and delete the entry:
    AppStart = "0"
29. Again In the right panel, locate and delete the entry:
    Os = "102"
30. Again In the right panel, locate and delete the entry:
    MachineGuid = "7EEF06D9-596D-C0FC-5813-99575C6128FD"
31. Again In the right panel, locate and delete the entry:
    DelayedStart = "0"
32. Again In the right panel, locate and delete the entry:
    Querry = "{random characters}"
33. Again In the right panel, locate and delete the entry:
    UninstallURL = "https://{BLOCKED}rt.com/pcutilitiespro/.op-special/purchase?sid
34. Again In the right panel, locate and delete the entry:
    SupportURL = "http://support.{BLOCKED}itiespro.com"
35. Again In the right panel, locate and delete the entry:
    HomePageURL = "http://www.{BLOCKED}itiespro.com"
36. Again In the right panel, locate and delete the entry:
    BuyNowURL = "{random characters}"
37. Again In the right panel, locate and delete the entry:
    UseAds = "1"
38. Again In the right panel, locate and delete the entry:
    AdsHost = "dl.softservers.net"
39. Again In the right panel, locate and delete the entry:
    AdsDownloadURL = "http://dl.{BLOCKED}rvers.net/121000501/DriverPro.exe"
40. Again In the right panel, locate and delete the entry:
    AdsBuyNowURL = "{random characters}"
41. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Licenses
42. In the right panel, locate and delete the entry:
    {R7C0DB872A3F777C0} = "{random values}"
43. Again In the right panel, locate and delete the entry:
    {K7C0DB872A3F777C0} = "{random values}"
44. Again In the right panel, locate and delete the entry:
    {I41F6CE2B13539129} = "{random values}"
45. Again In the right panel, locate and delete the entry:
    {041F6CE2B13539129} = "{random values}"
46. Again In the right panel, locate and delete the entry:
    DisplayName = "Optimizer Pro"
47. Again In the right panel, locate and delete the entry:
    Version = "3.2"
48. Again In the right panel, locate and delete the entry:
    AppStart = "1"
49. Again In the right panel, locate and delete the entry:
    LastVersionChecking = "{random values}"
50. Again In the right panel, locate and delete the entry:
    LogDir = "%User Profile%\Optimizer Pro\Log"
51. Again In the right panel, locate and delete the entry:
    UndoDir = "%User Profile%\Optimizer Pro\Undo"
52. Again In the right panel, locate and delete the entry:
    ItemsToScan = "1111111111"
53. Again In the right panel, locate and delete the entry:
    UseExceptionList = "1"
54. Again In the right panel, locate and delete the entry:
    ShowRebootMessage = "1"
55. Again In the right panel, locate and delete the entry:
    SpeedGuard = "0"
56. Again In the right panel, locate and delete the entry:
    s_SmartScan = "1"
57. Again In the right panel, locate and delete the entry:
    s_Enable = "0"
58. Again In the right panel, locate and delete the entry:
    s_Time = "{random values}"
59. Again In the right panel, locate and delete the entry:
    s_SmartMode = "0"
60. Again In the right panel, locate and delete the entry:
    UpgradeID = "BZDV_PCSM_ML_PCUP_OPTIMIZERPRO_YELLOW"
61. Again In the right panel, locate and delete the entry:
    Reminder = "1"
62. Again In the right panel, locate and delete the entry:
    ProblemsFixed = "0"
63. Again In the right panel, locate and delete the entry:
    ItemsCleaned = "0"
64. Again In the right panel, locate and delete the entry:
    ResidualFilesCleaned = "0"
65. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>WBEM>WDM
66. In the right panel, locate and delete the entry:
    %System%\advapi32.dll[MofResourceName] = "{random characters}"
67. Again In the right panel, locate and delete the entry:
    %System%\DRIVERS\ACPI.sys[ACPIMOFResource] = "{random characters}"
68. Again In the right panel, locate and delete the entry:
    %System%\DRIVERS\mssmbios.sys[MofResource] = "{random characters}"
69. Again In the right panel, locate and delete the entry:
    %System%\DRIVERS\intelppm.sys[PROCESSORWMI] = "{random characters}"
70. Again In the right panel, locate and delete the entry:
    %System%\DRIVERS\ipnat.sys[IPNATMofResource] = "{random characters}"
71. Again In the right panel, locate and delete the entry:
    %System%\Drivers\HTTP.sys[UlMofResource] = "{random characters}"
72. Close Registry Editor.

To restore registry values this malware/grayware modified:

1. Open Registry Editor. To do this:
   
   • On Windows 2000, XP, and Server 2003:
     Click Start>Run, type REGEDIT in the text box provided, and then press Enter.
   • On Windows Vista and 7:
     Click the Start button, type REGEDIT in the Search input field then press Enter.
2. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>RFC1156Agent>CurrentVersion>Parameters
3. In the right panel, locate the registry value:
   TrapPollTimeMilliSecs = "3a98"
4. Right-click on the value name and choose Modify. Change the value data of this entry to:
   TrapPollTimeMilliSecs = "3a98"
5. Close Registry Editor.

To manually delete a malware/grayware component from an affected system:

• For Windows 2000, Windows XP, and Windows Server 2003:

1. Right-click Start then click Search....
2. In the Named input box, type:
   
   • %User Temp%\is-c1f5g.tmp\{malware file name}.tmp
   • %User Temp%\is-PFNIC.tmp\_isetup\_shfoldr.dll
   • %User Temp%\is-PFNIC.tmp\itdownload.dll
   • %Program Files%\Optimizer Pro\unins000.dat
   • %Program Files%\Optimizer Pro\is-F4HBQ.tmp
   • %Program Files%\Optimizer Pro\is-6K4J8.tmp
   • %Program Files%\Optimizer Pro\is-IO81M.tmp
   • %Program Files%\Optimizer Pro\is-1CHO5.tmp
   • %Program Files%\Optimizer Pro\is-F74FO.tmp
   • %Program Files%\Optimizer Pro\is-94L9V.tmp
   • %Program Files%\Optimizer Pro\is-DVH27.tmp
   • %Program Files%\Optimizer Pro\is-77A5N.tmp
   • %Program Files%\Optimizer Pro\is-77NAH.tmp
   • %Program Files%\Optimizer Pro\is-74F2P.tmp
   • %Program Files%\Optimizer Pro\is-01RTD.tmp
   • %Program Files%\Optimizer Pro\is-72I8P.tmp
   • %Program Files%\Optimizer Pro\is-UOP0S.tmp
   • %Program Files%\Optimizer Pro\is-6CLLH.tmp
   • %Program Files%\Optimizer Pro\is-TCJA3.tmp
   • %Program Files%\Optimizer Pro\is-KFNJ4.tmp
   • %Program Files%\Optimizer Pro\is-IR5BH.tmp
   • %Program Files%\Optimizer Pro\is-OIBTT.tmp
   • %Program Files%\Optimizer Pro\is-OSTIV.tmp
   • %Desktop%\Optimizer Pro.lnk
   • %Start Menu%\Programs\Optimizer Pro v3.2\Optimizer Pro.lnk
   • %Start Menu%\Programs\Optimizer Pro v3.2\Help.lnk
   • %Start Menu%\Programs\Optimizer Pro v3.2\Optimizer Pro on the Web.lnk
   • %Start Menu%\Programs\Optimizer Pro v3.2\Uninstall Optimizer Pro.lnk
   • %Start Menu%\Programs\Optimizer Pro v3.2\Check updates.lnk
   • %Program Files%\Optimizer Pro\unins000.msg
3. In the Look In drop-down list, select My Computer then press Enter.
4. Once located, select the file then press SHIFT+DELETE to delete it.
5. Repeat the said steps for all files listed.

• For Windows Vista and Windows 7 users:

1. Click Start>Computer.
2. In the Search input box, type:
   
   • %User Temp%\is-c1f5g.tmp\{malware file name}.tmp
   • %User Temp%\is-PFNIC.tmp\_isetup\_shfoldr.dll
   • %User Temp%\is-PFNIC.tmp\itdownload.dll
   • %Program Files%\Optimizer Pro\unins000.dat
   • %Program Files%\Optimizer Pro\is-F4HBQ.tmp
   • %Program Files%\Optimizer Pro\is-6K4J8.tmp
   • %Program Files%\Optimizer Pro\is-IO81M.tmp
   • %Program Files%\Optimizer Pro\is-1CHO5.tmp
   • %Program Files%\Optimizer Pro\is-F74FO.tmp
   • %Program Files%\Optimizer Pro\is-94L9V.tmp
   • %Program Files%\Optimizer Pro\is-DVH27.tmp
   • %Program Files%\Optimizer Pro\is-77A5N.tmp
   • %Program Files%\Optimizer Pro\is-77NAH.tmp
   • %Program Files%\Optimizer Pro\is-74F2P.tmp
   • %Program Files%\Optimizer Pro\is-01RTD.tmp
   • %Program Files%\Optimizer Pro\is-72I8P.tmp
   • %Program Files%\Optimizer Pro\is-UOP0S.tmp
   • %Program Files%\Optimizer Pro\is-6CLLH.tmp
   • %Program Files%\Optimizer Pro\is-TCJA3.tmp
   • %Program Files%\Optimizer Pro\is-KFNJ4.tmp
   • %Program Files%\Optimizer Pro\is-IR5BH.tmp
   • %Program Files%\Optimizer Pro\is-OIBTT.tmp
   • %Program Files%\Optimizer Pro\is-OSTIV.tmp
   • %Desktop%\Optimizer Pro.lnk
   • %Start Menu%\Programs\Optimizer Pro v3.2\Optimizer Pro.lnk
   • %Start Menu%\Programs\Optimizer Pro v3.2\Help.lnk
   • %Start Menu%\Programs\Optimizer Pro v3.2\Optimizer Pro on the Web.lnk
   • %Start Menu%\Programs\Optimizer Pro v3.2\Uninstall Optimizer Pro.lnk
   • %Start Menu%\Programs\Optimizer Pro v3.2\Check updates.lnk
   • %Program Files%\Optimizer Pro\unins000.msg
3. Once located, select the file then press SHIFT+DELETE to delete it.
4. Repeat the said steps for all files listed.
   *Note: Read the following Microsoft page if these steps do not work on Windows 7.

To delete malware/grayware/spyware folders:

1. Right-click Start then click Search... or Find..., depending on the version of Windows you are running.
2. In the Named input box, type:
   
   • %User Temp%\is-C1F5G.tmp
   • %User Temp%\is-PFNIC.tmp
   • %User Temp%\is-PFNIC.tmp\_isetup
   • %Program Files%\Optimizer Pro
   • %Start Menu%\Programs\Optimizer Pro v3.2
   • %User Profile%\Application Data\TEMP
   • %User Profile%\Application Data\Optimizer Pro
   • %User Profile%\Optimizer Pro\Log
   • %User Profile%\Optimizer Pro\Undo
   • %User Profile%\Optimizer Pro\Backup
3. In the Look In drop-down list, select My Computer, then press Enter.
4. Once located, select the folder then press SHIFT+DELETE to permanently delete the folder.
5. Repeat steps 2 to 4 for the remaining folders:
   • %User Temp%\is-C1F5G.tmp
   • %User Temp%\is-PFNIC.tmp
   • %User Temp%\is-PFNIC.tmp\_isetup
   • %Program Files%\Optimizer Pro
   • %Start Menu%\Programs\Optimizer Pro v3.2
   • %User Profile%\Application Data\TEMP
   • %User Profile%\Application Data\Optimizer Pro
   • %User Profile%\Optimizer Pro\Log
   • %User Profile%\Optimizer Pro\Undo
   • %User Profile%\Optimizer Pro\Backup