BKDR_KULUOZ.YYSC

To delete the registry key this malware/grayware created:

1. Open Registry Editor.
   » For Windows 2000, Windows XP, and Windows Server 2003 users, click Start>Run, type regedit in the text box provided, and then press Enter.
   » For Windows Vista, Windows 7, and Windows Server 2008 users, click the Start button, type regedit in the Search input field then press Enter.
   » For Windows 8, Windows 8.1, and Windows Server 2012 users, right-click on the lower left corner of the screen, click Run, type regedit in the text box provided, and then press Enter.
2. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software>Adobe>Adobe Acrobat
3. Still in the left panel, locate and delete the key:
   10.0
4. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software>Adobe>Adobe Synchronizer
5. Still in the left panel, locate and delete the key:
   10.0
6. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>System
7. Still in the left panel, locate and delete the key:
   Acrobatbrokerserverdispatchercpp789
8. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Installer
9. Still in the left panel, locate and delete the key:
   Migrated
10. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0
11. Still in the left panel, locate and delete the key:
    Originals
12. Again Still in the left panel, locate and delete the key:
    AVGeneral
13. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Adobe Synchronizer>10.0
14. Still in the left panel, locate and delete the key:
    Acrobat.com
15. Again Still in the left panel, locate and delete the key:
    Acrobat.com.v2
16. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Adobe Acrobat>10.0
17. Still in the left panel, locate and delete the key:
    DiskCabs
18. Again Still in the left panel, locate and delete the key:
    Collab
19. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Collab
20. Still in the left panel, locate and delete the key:
    cDocumentCenter
21. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Collab>cDocumentCenter
22. Still in the left panel, locate and delete the key:
    cSettings
23. Again Still in the left panel, locate and delete the key:
    cEmailDistribution
24. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Collab>cEmailDistribution
25. Still in the left panel, locate and delete the key:
    cSettings
26. Again Still in the left panel, locate and delete the key:
    cInitiationWizardFirstLaunch
27. Again Still in the left panel, locate and delete the key:
    Security
28. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security
29. Still in the left panel, locate and delete the key:
    cHandlers
30. Again Still in the left panel, locate and delete the key:
    cASPKI
31. Again Still in the left panel, locate and delete the key:
    cASPKI
32. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI
33. Still in the left panel, locate and delete the key:
    cCustomCertPrefs
34. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs
35. Still in the left panel, locate and delete the key:
    c290FA7E61053E8763C6055E6333A99EFB83ECACB
36. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c290FA7E61053E8763C6055E6333A99EFB83ECACB
37. Still in the left panel, locate and delete the key:
    cAdobe_OCSPRevChecker
38. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c290FA7E61053E8763C6055E6333A99EFB83ECACB>cAdobe_OCSPRevChecker
39. Still in the left panel, locate and delete the key:
    cAuthorizedResponder
40. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c290FA7E61053E8763C6055E6333A99EFB83ECACB>cAdobe_OCSPRevChecker>cAuthorizedResponder
41. Still in the left panel, locate and delete the key:
    c0
42. Again Still in the left panel, locate and delete the key:
    c312E322E3834302E3131343032312E310000
43. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E310000
44. Still in the left panel, locate and delete the key:
    cAdobe_ChainBuilder
45. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E310000>cAdobe_ChainBuilder
46. Still in the left panel, locate and delete the key:
    cAcceptablePolicyOIDs
47. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E310000>cAdobe_ChainBuilder>cAcceptablePolicyOIDs
48. Still in the left panel, locate and delete the key:
    c0
49. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E310000>cAdobe_ChainBuilder>cAcceptablePolicyOIDs>c0
50. Still in the left panel, locate and delete the key:
    cValue
51. Again Still in the left panel, locate and delete the key:
    c1
52. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E310000>cAdobe_ChainBuilder>cAcceptablePolicyOIDs>c1
53. Still in the left panel, locate and delete the key:
    cValue
54. Again Still in the left panel, locate and delete the key:
    cAdobe_OCSPRevChecker
55. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E310000>cAdobe_OCSPRevChecker
56. Still in the left panel, locate and delete the key:
    cAuthorizedResponder
57. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E310000>cAdobe_OCSPRevChecker>cAuthorizedResponder
58. Still in the left panel, locate and delete the key:
    c0
59. Again Still in the left panel, locate and delete the key:
    cSendNonce
60. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E310000>cAdobe_OCSPRevChecker>cSendNonce
61. Still in the left panel, locate and delete the key:
    c0
62. Again Still in the left panel, locate and delete the key:
    cSignCertOID
63. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E310000>cAdobe_OCSPRevChecker>cSignCertOID
64. Still in the left panel, locate and delete the key:
    c0
65. Again Still in the left panel, locate and delete the key:
    cSignRequest
66. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E310000>cAdobe_OCSPRevChecker>cSignRequest
67. Still in the left panel, locate and delete the key:
    c0
68. Again Still in the left panel, locate and delete the key:
    cURLToConsult
69. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E310000>cAdobe_OCSPRevChecker>cURLToConsult
70. Still in the left panel, locate and delete the key:
    c0
71. Again Still in the left panel, locate and delete the key:
    c312E322E3834302E3131343032312E312E312E310000
72. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E312E312E310000
73. Still in the left panel, locate and delete the key:
    cAdobe_ChainBuilder
74. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E312E312E310000>cAdobe_ChainBuilder
75. Still in the left panel, locate and delete the key:
    cAcceptablePolicyOIDs
76. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E312E312E310000>cAdobe_ChainBuilder>cAcceptablePolicyOIDs
77. Still in the left panel, locate and delete the key:
    c0
78. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E312E312E310000>cAdobe_ChainBuilder>cAcceptablePolicyOIDs>c0
79. Still in the left panel, locate and delete the key:
    cValue
80. Again Still in the left panel, locate and delete the key:
    c1
81. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E312E312E310000>cAdobe_ChainBuilder>cAcceptablePolicyOIDs>c1
82. Still in the left panel, locate and delete the key:
    cValue
83. Again Still in the left panel, locate and delete the key:
    cAdobe_OCSPRevChecker
84. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E312E312E310000>cAdobe_OCSPRevChecker
85. Still in the left panel, locate and delete the key:
    cAuthorizedResponder
86. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E312E312E310000>cAdobe_OCSPRevChecker>cAuthorizedResponder
87. Still in the left panel, locate and delete the key:
    c0
88. Again Still in the left panel, locate and delete the key:
    cSendNonce
89. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E312E312E310000>cAdobe_OCSPRevChecker>cSendNonce
90. Still in the left panel, locate and delete the key:
    c0
91. Again Still in the left panel, locate and delete the key:
    cSignCertOID
92. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E312E312E310000>cAdobe_OCSPRevChecker>cSignCertOID
93. Still in the left panel, locate and delete the key:
    c0
94. Again Still in the left panel, locate and delete the key:
    cSignRequest
95. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E312E312E310000>cAdobe_OCSPRevChecker>cSignRequest
96. Still in the left panel, locate and delete the key:
    c0
97. Again Still in the left panel, locate and delete the key:
    cURLToConsult
98. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E312E312E310000>cAdobe_OCSPRevChecker>cURLToConsult
99. Still in the left panel, locate and delete the key:
    c0
100. Again Still in the left panel, locate and delete the key:
     c312E332E33362E382E312E310000
101. In the left panel, double-click the following:
     HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E332E33362E382E312E310000
102. Still in the left panel, locate and delete the key:
     cAdobe_CRLRevChecker
103. In the left panel, double-click the following:
     HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E332E33362E382E312E310000>cAdobe_CRLRevChecker
104. Still in the left panel, locate and delete the key:
     cRequireAKI
105. In the left panel, double-click the following:
     HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E332E33362E382E312E310000>cAdobe_CRLRevChecker>cRequireAKI
106. Still in the left panel, locate and delete the key:
     c0
107. Again Still in the left panel, locate and delete the key:
     cAdobe_ChainBuilder
108. In the left panel, double-click the following:
     HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E332E33362E382E312E310000>cAdobe_ChainBuilder
109. Still in the left panel, locate and delete the key:
     cAllowCAToIssueAC
110. In the left panel, double-click the following:
     HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E332E33362E382E312E310000>cAdobe_ChainBuilder>cAllowCAToIssueAC
111. Still in the left panel, locate and delete the key:
     c0
112. Again Still in the left panel, locate and delete the key:
     cCheckCABasicConstraints
113. In the left panel, double-click the following:
     HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E332E33362E382E312E310000>cAdobe_ChainBuilder>cCheckCABasicConstraints
114. Still in the left panel, locate and delete the key:
     c0
115. Again Still in the left panel, locate and delete the key:
     cAdobe_OCSPRevChecker
116. In the left panel, double-click the following:
     HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E332E33362E382E312E310000>cAdobe_OCSPRevChecker
117. Still in the left panel, locate and delete the key:
     cAllowOCSPNoCheck
118. In the left panel, double-click the following:
     HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E332E33362E382E312E310000>cAdobe_OCSPRevChecker>cAllowOCSPNoCheck
119. Still in the left panel, locate and delete the key:
     c0
120. Again Still in the left panel, locate and delete the key:
     cRequireOCSPCertHash
121. In the left panel, double-click the following:
     HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E332E33362E382E312E310000>cAdobe_OCSPRevChecker>cRequireOCSPCertHash
122. Still in the left panel, locate and delete the key:
     c0
123. Again Still in the left panel, locate and delete the key:
     cAdobe_Validation
124. In the left panel, double-click the following:
     HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E332E33362E382E312E310000>cAdobe_Validation
125. Still in the left panel, locate and delete the key:
     cValidityModel
126. In the left panel, double-click the following:
     HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E332E33362E382E312E310000>cAdobe_Validation>cValidityModel
127. Still in the left panel, locate and delete the key:
     c0
128. Again Still in the left panel, locate and delete the key:
     cPPKHandler
129. In the left panel, double-click the following:
     HKEY_CURRENT_USER>Software>Microsoft>SystemCertificates
130. Still in the left panel, locate and delete the key:
     ADDRESSBOOK
131. In the left panel, double-click the following:
     HKEY_CURRENT_USER>Software>Microsoft>SystemCertificates>ADDRESSBOOK
132. Still in the left panel, locate and delete the key:
     CRLs
133. Again Still in the left panel, locate and delete the key:
     CTLs
134. In the left panel, double-click the following:
     HKEY_LOCAL_MACHINE>Software>Adobe>Acrobat Reader>10.0
135. Still in the left panel, locate and delete the key:
     AdobeViewer
136. In the left panel, double-click the following:
     HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows NT>CurrentVersion>Tracing>Microsoft
137. Still in the left panel, locate and delete the key:
     BITS
138. In the left panel, double-click the following:
     HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows NT>CurrentVersion>Tracing>Microsoft>BITS
139. Still in the left panel, locate and delete the key:
     CtlGuid
140. In the left panel, double-click the following:
     HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion
141. Still in the left panel, locate and delete the key:
     BITS
142. Close Registry Editor.

To delete the registry value this malware/grayware created:

1. Open Registry Editor.
   » For Windows 2000, Windows XP, and Windows Server 2003 users, click Start>Run, type regedit in the text box provided, and then press Enter.
   » For Windows Vista, Windows 7, and Windows Server 2008 users, click the Start button, type regedit in the Search input field then press Enter.
   » For Windows 8, Windows 8.1, and Windows Server 2012 users, right-click on the lower-left corner of the screen, click Run, type regedit in the text box provided, and then press Enter.
2. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Installer>Migrated
3. In the right panel, locate and delete the entry:
   {AC76BA86-7AD7-1033-7B44-AA0000000001} = "1"
4. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Originals
5. In the right panel, locate and delete the entry:
   bDisplayedSplash = "1"
6. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>AVGeneral
7. In the right panel, locate and delete the entry:
   bLastExitNormal = "0"
8. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Collab>cDocumentCenter
9. In the right panel, locate and delete the entry:
   bAlwaysUseServer = "0"
10. Again In the right panel, locate and delete the entry:
    bAlwaysUseServerFD = "0"
11. Again In the right panel, locate and delete the entry:
    bDefault = "1"
12. Again In the right panel, locate and delete the entry:
    bDefaultFD = "1"
13. Again In the right panel, locate and delete the entry:
    tDistMethod = "UPLOAD"
14. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Collab>cDocumentCenter>cSettings
15. In the right panel, locate and delete the entry:
    tcSetting = "https://api.{BLOCKED}e.acrobat.com"
16. Again In the right panel, locate and delete the entry:
    tUI = "Acrobat.com (Recommended)"
17. Again In the right panel, locate and delete the entry:
    tURL = "urn://ns.{BLOCKED}e.com/Collaboration/SharedReview/Acrobat.com"
18. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Collab>cEmailDistribution
19. In the right panel, locate and delete the entry:
    bAlwaysUseServerFD = "0"
20. Again In the right panel, locate and delete the entry:
    bDefaultFD = "0"
21. Again In the right panel, locate and delete the entry:
    tDistMethod = "EMAIL"
22. Again In the right panel, locate and delete the entry:
    tUI = "Manually collect responses in my email inbox"
23. Again In the right panel, locate and delete the entry:
    tURL = "urn://ns.{BLOCKED}e.com/Collaboration/Forms/Email"
24. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Collab>cInitiationWizardFirstLaunch
25. In the right panel, locate and delete the entry:
    bIsFirstLaunchER = "1"
26. Again In the right panel, locate and delete the entry:
    bIsFirstLaunchFD = "1"
27. Again In the right panel, locate and delete the entry:
    bIsFirstLaunchSF = "1"
28. Again In the right panel, locate and delete the entry:
    bIsFirstLaunchSR = "1"
29. Again In the right panel, locate and delete the entry:
    bIsFirstLaunchUF = "1"
30. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cHandlers
31. In the right panel, locate and delete the entry:
    aPrivKey = "Adobe.PPKLite"
32. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c290FA7E61053E8763C6055E6333A99EFB83ECACB>cAdobe_OCSPRevChecker>cAuthorizedResponder>c0
33. In the right panel, locate and delete the entry:
    bValue = "1"
34. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E310000>cAdobe_ChainBuilder>cAcceptablePolicyOIDs>c0
35. In the right panel, locate and delete the entry:
    iEnd = "1"
36. Again In the right panel, locate and delete the entry:
    iStart = "1"
37. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E310000>cAdobe_ChainBuilder>cAcceptablePolicyOIDs>c0>cValue
38. In the right panel, locate and delete the entry:
    s0 = "{random values}"
39. Again In the right panel, locate and delete the entry:
    s1 = "{random values}"
40. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E310000>cAdobe_ChainBuilder>cAcceptablePolicyOIDs>c1
41. In the right panel, locate and delete the entry:
    iEnd = "2"
42. Again In the right panel, locate and delete the entry:
    iStart = "2"
43. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E310000>cAdobe_ChainBuilder>cAcceptablePolicyOIDs>c1>cValue
44. In the right panel, locate and delete the entry:
    s0 = "{random values}"
45. Again In the right panel, locate and delete the entry:
    s1 = "{random values}"
46. Again In the right panel, locate and delete the entry:
    s2 = "{random values}"
47. Again In the right panel, locate and delete the entry:
    s3 = "{random values}"
48. Again In the right panel, locate and delete the entry:
    s4 = "{random values}"
49. Again In the right panel, locate and delete the entry:
    s5 = "{random values}"
50. Again In the right panel, locate and delete the entry:
    s6 = "{random values}"
51. Again In the right panel, locate and delete the entry:
    s7 = "{random values}"
52. Again In the right panel, locate and delete the entry:
    s8 = "{random values}"
53. Again In the right panel, locate and delete the entry:
    s9 = "{random values}"
54. Again In the right panel, locate and delete the entry:
    s10 = "{random values}"
55. Again In the right panel, locate and delete the entry:
    s11 = "{random values}"
56. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E310000>cAdobe_OCSPRevChecker>cAuthorizedResponder>c0
57. In the right panel, locate and delete the entry:
    bValue = "1"
58. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E310000>cAdobe_OCSPRevChecker>cSendNonce>c0
59. In the right panel, locate and delete the entry:
    iValue = "1"
60. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E310000>cAdobe_OCSPRevChecker>cSignCertOID>c0
61. In the right panel, locate and delete the entry:
    sValue = "{random values}"
62. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E310000>cAdobe_OCSPRevChecker>cSignRequest>c0
63. In the right panel, locate and delete the entry:
    bValue = "1"
64. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E310000>cAdobe_OCSPRevChecker>cURLToConsult>c0
65. In the right panel, locate and delete the entry:
    iValue = "3"
66. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E312E312E310000>cAdobe_ChainBuilder>cAcceptablePolicyOIDs>c0
67. In the right panel, locate and delete the entry:
    iEnd = "1"
68. Again In the right panel, locate and delete the entry:
    iStart = "1"
69. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E312E312E310000>cAdobe_ChainBuilder>cAcceptablePolicyOIDs>c0>cValue
70. In the right panel, locate and delete the entry:
    s0 = "{random values}"
71. Again In the right panel, locate and delete the entry:
    s1 = "{random values}"
72. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E312E312E310000>cAdobe_ChainBuilder>cAcceptablePolicyOIDs>c1
73. In the right panel, locate and delete the entry:
    iEnd = "2"
74. Again In the right panel, locate and delete the entry:
    iStart = "2"
75. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E312E312E310000>cAdobe_ChainBuilder>cAcceptablePolicyOIDs>c1>cValue
76. In the right panel, locate and delete the entry:
    s0 = "{random values}"
77. Again In the right panel, locate and delete the entry:
    s1 = "{random values}"
78. Again In the right panel, locate and delete the entry:
    s2 = "{random values}"
79. Again In the right panel, locate and delete the entry:
    s3 = "{random values}"
80. Again In the right panel, locate and delete the entry:
    s4 = "{random values}"
81. Again In the right panel, locate and delete the entry:
    s5 = "{random values}"
82. Again In the right panel, locate and delete the entry:
    s6 = "{random values}"
83. Again In the right panel, locate and delete the entry:
    s7 = "{random values}"
84. Again In the right panel, locate and delete the entry:
    s8 = "{random values}"
85. Again In the right panel, locate and delete the entry:
    s9 = "{random values}"
86. Again In the right panel, locate and delete the entry:
    s10 = "{random values}"
87. Again In the right panel, locate and delete the entry:
    s11 = "{random values}"
88. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E312E312E310000>cAdobe_OCSPRevChecker>cAuthorizedResponder>c0
89. In the right panel, locate and delete the entry:
    bValue = "1"
90. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E312E312E310000>cAdobe_OCSPRevChecker>cSendNonce>c0
91. In the right panel, locate and delete the entry:
    iValue = "1"
92. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E312E312E310000>cAdobe_OCSPRevChecker>cSignCertOID>c0
93. In the right panel, locate and delete the entry:
    sValue = "{random values}"
94. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E312E312E310000>cAdobe_OCSPRevChecker>cSignRequest>c0
95. In the right panel, locate and delete the entry:
    bValue = "1"
96. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E322E3834302E3131343032312E312E312E310000>cAdobe_OCSPRevChecker>cURLToConsult>c0
97. In the right panel, locate and delete the entry:
    iValue = "3"
98. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E332E33362E382E312E310000>cAdobe_CRLRevChecker>cRequireAKI>c0
99. In the right panel, locate and delete the entry:
    bValue = "1"
100. In the left panel, double-click the following:
     HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E332E33362E382E312E310000>cAdobe_ChainBuilder>cAllowCAToIssueAC>c0
101. In the right panel, locate and delete the entry:
     bValue = "1"
102. In the left panel, double-click the following:
     HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E332E33362E382E312E310000>cAdobe_ChainBuilder>cCheckCABasicConstraints>c0
103. In the right panel, locate and delete the entry:
     bValue = "0"
104. In the left panel, double-click the following:
     HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E332E33362E382E312E310000>cAdobe_OCSPRevChecker>cAllowOCSPNoCheck>c0
105. In the right panel, locate and delete the entry:
     bValue = "0"
106. In the left panel, double-click the following:
     HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E332E33362E382E312E310000>cAdobe_OCSPRevChecker>cRequireOCSPCertHash>c0
107. In the right panel, locate and delete the entry:
     bValue = "0"
108. In the left panel, double-click the following:
     HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cASPKI>cASPKI>cCustomCertPrefs>c312E332E33362E382E312E310000>cAdobe_Validation>cValidityModel>c0
109. In the right panel, locate and delete the entry:
     iValue = "1"
110. In the left panel, double-click the following:
     HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>Security>cPPKHandler
111. In the right panel, locate and delete the entry:
     bCustomPrefsCreated = "1"
112. In the left panel, double-click the following:
     HKEY_CURRENT_USER>Software>Adobe>Adobe Acrobat>10.0>DiskCabs
113. In the right panel, locate and delete the entry:
     bForms_AdhocWorkflowBackup = "0"
114. In the left panel, double-click the following:
     HKEY_LOCAL_MACHINE>SOFTWARE>Adobe>Acrobat Reader>10.0>AdobeViewer
115. In the right panel, locate and delete the entry:
     EULA = "1"
116. In the left panel, double-click the following:
     HKEY_CURRENT_USER>Software>Adobe>Acrobat Reader>10.0>AdobeViewer
117. In the right panel, locate and delete the entry:
     EULA = "1"
118. In the left panel, double-click the following:
     HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows NT>CurrentVersion>Tracing>Microsoft>BITS
119. In the right panel, locate and delete the entry:
     LogSessionName = "stdout"
120. Again In the right panel, locate and delete the entry:
     Active = "1"
121. Again In the right panel, locate and delete the entry:
     ControlFlags = "1"
122. In the left panel, double-click the following:
     HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows NT>CurrentVersion>Tracing>Microsoft>BITS>CtlGuid
123. In the right panel, locate and delete the entry:
     Guid = "4a8aaa94-cfc4-46a7-8e4e-17bc45608f0a"
124. Again In the right panel, locate and delete the entry:
     BitNames = "{random characters}"
125. In the left panel, double-click the following:
     HKEY_LOCAL_MACHINE>SYSTEM>ControlSet001>Control>BackupRestore>FilesNotToBackup
126. In the right panel, locate and delete the entry:
     BITS_metadata = "%User Profile%\Downloader\*"
127. Close Registry Editor.

To restore registry values this malware/grayware modified:

1. Open Registry Editor. To do this:
   
   • On Windows 2000, XP, and Server 2003:
     Click Start>Run, type REGEDIT in the text box provided, and then press Enter.
   • On Windows Vista, 7, and Server 2008:
     Click the Start button, type REGEDIT in the Search input field then press Enter.
   • On Windows 8, 8.1, and Server 2012:
     Right-click on the lower left corner of the screen and click Run, type REGEDIT in the Run input field, and then press Enter.
2. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>4EFCED9C6BDD0C985CA3C7D253063C5BE6FC620C
3. In the right panel, locate the registry value:
   Blob = "{random values}"
4. Right-click on the value name and choose Modify. Change the value data of this entry to:
   Blob = "{random values}"
5. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>4EF2E6670AC9B5091FE06BE0E5483EAAD6BA32D9
6. In the right panel, locate the registry value:
   Blob = "{random values}"
7. Right-click on the value name and choose Modify. Change the value data of this entry to:
   Blob = "{random values}"
8. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>4C95A9902ABE0777CED18D6ACCC3372D2748381E
9. In the right panel, locate the registry value:
   Blob = "{random values}"
10. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
11. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>4BA7B9DDD68788E12FF852E1A024204BF286A8F6
12. In the right panel, locate the registry value:
    Blob = "{random values}"
13. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
14. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>4B421F7515F6AE8A6ECEF97F6982A400A4D9224E
15. In the right panel, locate the registry value:
    Blob = "{random values}"
16. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
17. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>47AFB915CDA26D82467B97FA42914468726138DD
18. In the right panel, locate the registry value:
    Blob = "{random values}"
19. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
20. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>4463C531D7CCC1006794612BB656D3BF8257846F
21. In the right panel, locate the registry value:
    Blob = "{random values}"
22. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
23. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>43F9B110D5BAFD48225231B0D0082B372FEF9A54
24. In the right panel, locate the registry value:
    Blob = "{random values}"
25. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
26. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>43DDB1FFF3B49B73831407F6BC8B975023D07C50
27. In the right panel, locate the registry value:
    Blob = "{random values}"
28. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
29. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>40E78C1D523D1CD9954FAC1A1AB3BD3CBAA15BFC
30. In the right panel, locate the registry value:
    Blob = "{random values}"
31. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
32. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>4072BA31FEC351438480F62E6CB95508461EAB2F
33. In the right panel, locate the registry value:
    Blob = "{random values}"
34. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
35. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>3F85F2BB4A62B0B58BE1614ABB0D4631B4BEF8BA
36. In the right panel, locate the registry value:
    Blob = "{random values}"
37. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
38. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>394FF6850B06BE52E51856CC10E180E882B385CC
39. In the right panel, locate the registry value:
    Blob = "{random values}"
40. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
41. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>36863563FD5128C7BEA6F005CFE9B43668086CCE
42. In the right panel, locate the registry value:
    Blob = "{random values}"
43. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
44. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>317A2AD07F2B335EF5A1C34E4B57E8B7D8F1FCA6
45. In the right panel, locate the registry value:
    Blob = "{random values}"
46. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
47. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>2F173F7DE99667AFA57AF80AA2D1B12FAC830338
48. In the right panel, locate the registry value:
    Blob = "{random values}"
49. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
50. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>284F55C41A1A7A3F8328D4C262FB376ED6096F24
51. In the right panel, locate the registry value:
    Blob = "{random values}"
52. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
53. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>273EE12457FDC4F90C55E82B56167F62F532E547
54. In the right panel, locate the registry value:
    Blob = "{random values}"
55. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
56. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>24BA6D6C8A5B5837A48DB5FAE919EA675C94D217
57. In the right panel, locate the registry value:
    Blob = "{random values}"
58. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
59. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>24A40A1F573643A67F0A4B0749F6A22BF28ABB6B
60. In the right panel, locate the registry value:
    Blob = "{random values}"
61. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
62. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>23E594945195F2414803B4D564D2A3A3F5D88B8C
63. In the right panel, locate the registry value:
    Blob = "{random values}"
64. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
65. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>216B2A29E62A00CE820146D8244141B92511B279
66. In the right panel, locate the registry value:
    Blob = "{random values}"
67. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
68. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>209900B63D955728140CD13622D8C687A4EB0085
69. In the right panel, locate the registry value:
    Blob = "{random values}"
70. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
71. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>1F55E8839BAC30728BE7108EDE7B0BB0D3298224
72. In the right panel, locate the registry value:
    Blob = "{random values}"
73. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
74. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>1331F48A5DA8E01DAACA1BB0C17044ACFEF755BB
75. In the right panel, locate the registry value:
    Blob = "{random values}"
76. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
77. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>0B77BEBBCB7AA24705DECC0FBD6A02FC7ABD9B52
78. In the right panel, locate the registry value:
    Blob = "{random values}"
79. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
80. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>049811056AFE9FD0F5BE01685AACE6A5D1C4454C
81. In the right panel, locate the registry value:
    Blob = "{random values}"
82. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
83. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>0483ED3399AC3608058722EDBC5E4600E3BEF9D7
84. In the right panel, locate the registry value:
    Blob = "{random values}"
85. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
86. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>00EA522C8A9C06AA3ECCE0B4FA6CDC21D92E8099
87. In the right panel, locate the registry value:
    Blob = "{random values}"
88. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
89. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>0048F8D37B153F6EA2798C323EF4F318A5624A9E
90. In the right panel, locate the registry value:
    Blob = "{random values}"
91. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
92. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>4EB6D578499B1CCF5F581EAD56BE3D9B6744A5E5
93. In the right panel, locate the registry value:
    Blob = "{random values}"
94. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
95. Close Registry Editor.

To manually delete a malware/grayware file from an affected system:

• For Windows 2000, Windows XP, and Windows Server 2003:

1. Right-click Start then click Search....
2. In the File name* input box, type the following:
   
   • %User Temp%\aut1.tmp
   • %User Temp%\292483
   • %User Temp%\aut5.tmp
   • %User Temp%\CY6bHgbUN4
   • %User Temp%\aut9.tmp
   • %Application Data%\Adobe\Color\ACECache11.lst
   • %Application Data%\Adobe\Acrobat\10.0\UserCache.bin
   • %User Temp%\Temporary Internet Files
   • %User Temp%\Temporary Internet Files\Content.IE5
   • %User Temp%\Temporary Internet Files\Content.IE5\HTEJWDUJ
   • %User Temp%\Temporary Internet Files\Content.IE5\Z9GZU42F
   • %User Temp%\Temporary Internet Files\Content.IE5\8Z4BY94V
   • %User Temp%\Temporary Internet Files\Content.IE5\CSF5YCKZ
   • %User Temp%\Cookies
   • %User Temp%\History
   • %User Temp%\History\History.IE5
   • %User Profile%\10.0\rdrmessage.zip
   • %User Profile%\10.0\Forms
   • %User Profile%\10.0\Collab
   • %User Profile%\10.0\Security
   • %User Profile%\Security\CRLCache
   • %User Profile%\CRLCache\A9B8213768ADC68AF64FCC6409E8BE414726687F.crl
   • %User Profile%\CRLCache\48B76449F3D5FEFA1133AA805E420F0FCA643651.crl
   • %User Profile%\Security\addressbook.acrodata
   • %User Temp%\ArmUI.ini
   • %User Profile%\MetaData\60E31627FDA0A46932B0E5948949F2A5
   • %User Profile%\Content\60E31627FDA0A46932B0E5948949F2A5
   • %User Profile%\MetaData\8DFDF057024880D7A081AFBF6D26B92F
   • %User Profile%\Content\8DFDF057024880D7A081AFBF6D26B92F
   • %User Profile%\MetaData\2CBA778EDE392869AE757635237D9DDF
   • %User Profile%\Content\2CBA778EDE392869AE757635237D9DDF
   • %User Profile%\MetaData\2BF68F4714092295550497DD56F57004
   • %User Profile%\Content\2BF68F4714092295550497DD56F57004
   • %User Profile%\MetaData\94308059B57B3142E455B38A6EB92015
   • %User Profile%\Content\94308059B57B3142E455B38A6EB92015
   • %User Temp%\CabB8.tmp
   • %User Temp%\TarBA.tmp
   • %User Profile%\MetaData\C673308159E4A1FDD3892600FF53926B
   • %User Profile%\Content\C673308159E4A1FDD3892600FF53926B
   • %User Profile%\Reader_10.0.0\ARM.msi
   • %User Temp%\x3
3. In the Look In drop-down list, select My Computer then press Enter.
4. Once located, select the file then press SHIFT+DELETE to delete it.
   *Note: The file name input box title varies depending on the Windows version (e.g. Search for files or folders named or All or part of the file name.).

• For Windows Vista, Windows 7, Windows Server 2008, Windows 8, Windows 8.1, and Windows Server 2012:

1. Open a Windows Explorer window.
   • For Windows Vista, 7, and Server 2008 users, click Start>Computer.
   • For Windows 8, 8.1, and Server 2012 users, right-click on the lower left corner of the screen,then click File Explorer.
2. In the Search Computer/This PC input box, type:
   
   • %User Temp%\aut1.tmp
   • %User Temp%\292483
   • %User Temp%\aut5.tmp
   • %User Temp%\CY6bHgbUN4
   • %User Temp%\aut9.tmp
   • %Application Data%\Adobe\Color\ACECache11.lst
   • %Application Data%\Adobe\Acrobat\10.0\UserCache.bin
   • %User Temp%\Temporary Internet Files
   • %User Temp%\Temporary Internet Files\Content.IE5
   • %User Temp%\Temporary Internet Files\Content.IE5\HTEJWDUJ
   • %User Temp%\Temporary Internet Files\Content.IE5\Z9GZU42F
   • %User Temp%\Temporary Internet Files\Content.IE5\8Z4BY94V
   • %User Temp%\Temporary Internet Files\Content.IE5\CSF5YCKZ
   • %User Temp%\Cookies
   • %User Temp%\History
   • %User Temp%\History\History.IE5
   • %User Profile%\10.0\rdrmessage.zip
   • %User Profile%\10.0\Forms
   • %User Profile%\10.0\Collab
   • %User Profile%\10.0\Security
   • %User Profile%\Security\CRLCache
   • %User Profile%\CRLCache\A9B8213768ADC68AF64FCC6409E8BE414726687F.crl
   • %User Profile%\CRLCache\48B76449F3D5FEFA1133AA805E420F0FCA643651.crl
   • %User Profile%\Security\addressbook.acrodata
   • %User Temp%\ArmUI.ini
   • %User Profile%\MetaData\60E31627FDA0A46932B0E5948949F2A5
   • %User Profile%\Content\60E31627FDA0A46932B0E5948949F2A5
   • %User Profile%\MetaData\8DFDF057024880D7A081AFBF6D26B92F
   • %User Profile%\Content\8DFDF057024880D7A081AFBF6D26B92F
   • %User Profile%\MetaData\2CBA778EDE392869AE757635237D9DDF
   • %User Profile%\Content\2CBA778EDE392869AE757635237D9DDF
   • %User Profile%\MetaData\2BF68F4714092295550497DD56F57004
   • %User Profile%\Content\2BF68F4714092295550497DD56F57004
   • %User Profile%\MetaData\94308059B57B3142E455B38A6EB92015
   • %User Profile%\Content\94308059B57B3142E455B38A6EB92015
   • %User Temp%\CabB8.tmp
   • %User Temp%\TarBA.tmp
   • %User Profile%\MetaData\C673308159E4A1FDD3892600FF53926B
   • %User Profile%\Content\C673308159E4A1FDD3892600FF53926B
   • %User Profile%\Reader_10.0.0\ARM.msi
   • %User Temp%\x3
3. Once located, select the file then press SHIFT+DELETE to delete it.
   *Note: Read the following Microsoft page if these steps do not work on Windows 7.

To delete malware/grayware/spyware folders:

For Windows 2000, Windows XP, and Windows Server 2003:

1. Right-click Start then click Search... or Find..., depending on the version of Windows you are running.
2. In the File name* input box, type:
   
   • %User Profile%\10.0\Forms
   • %User Profile%\10.0\Collab
   • %User Profile%\10.0\Security
   • %User Profile%\Security\CRLCache
   • %User Profile%\CryptnetUrlCache\MetaData
   • %User Profile%\Microsoft\CryptnetUrlCache
   • %User Profile%\CryptnetUrlCache\Content
   • %User Profile%\Network\Downloader
3. In the Look In drop-down list, select My Computer, then press Enter.
4. Once located, select the folder then press SHIFT+DELETE to permanently delete the folder.
5. Repeat steps 2 to 4 for the remaining folders:
   • %User Profile%\10.0\Forms
   • %User Profile%\10.0\Collab
   • %User Profile%\10.0\Security
   • %User Profile%\Security\CRLCache
   • %User Profile%\CryptnetUrlCache\MetaData
   • %User Profile%\Microsoft\CryptnetUrlCache
   • %User Profile%\CryptnetUrlCache\Content
   • %User Profile%\Network\Downloader
   *Note: The file name input box title varies depending on the Windows version (e.g. Search for files or folders named or All or part of the file name.).

For Windows Vista, Windows 7, Windows Server 2008, Windows 8, Windows 8.1, and Windows Server 2012:

1. Open a Windows Explorer window.
   • For Windows Vista, 7, and Server 2008 users, click Start>Computer.
   • For Windows 8, 8.1, and Server 2012 users, right-click on the lower left corner of the screen, then click File Explorer.
2. In the Search Computer/This PC input box, type:
   
   • %User Profile%\10.0\Forms
   • %User Profile%\10.0\Collab
   • %User Profile%\10.0\Security
   • %User Profile%\Security\CRLCache
   • %User Profile%\CryptnetUrlCache\MetaData
   • %User Profile%\Microsoft\CryptnetUrlCache
   • %User Profile%\CryptnetUrlCache\Content
   • %User Profile%\Network\Downloader
3. Once located, select the file then press SHIFT+DELETE to permanently delete the folder.
4. Repeat steps 2-3 for the remaining folders:
   • %User Profile%\10.0\Forms
   • %User Profile%\10.0\Collab
   • %User Profile%\10.0\Security
   • %User Profile%\Security\CRLCache
   • %User Profile%\CryptnetUrlCache\MetaData
   • %User Profile%\Microsoft\CryptnetUrlCache
   • %User Profile%\CryptnetUrlCache\Content
   • %User Profile%\Network\Downloader
   *Note: Read the following Microsoft page if these steps do not work on Windows 7.