ADW_SOFTANGO

To delete the registry key this malware/grayware created:

1. Open Registry Editor. Click Start>Run, type REGEDIT, then press Enter.
2. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>Uninstall
3. Still in the left panel, locate and delete the key:
   UnknownFile
4. In the left panel, double-click the following:
   HKEY_CLASSES_ROOT>Software>
5. Still in the left panel, locate and delete the key:
   UnknownFile
6. In the left panel, double-click the following:
   HKEY_CLASSES_ROOT>Unknown>>shell>>openas>
7. Still in the left panel, locate and delete the key:
   command
8. In the left panel, double-click the following:
   HKEY_CLASSES_ROOT>*>>shell>
9. Still in the left panel, locate and delete the key:
   unknownfile
10. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>*>shell>unknownfile
11. Still in the left panel, locate and delete the key:
    command
12. Close Registry Editor.

To delete the registry value this malware/grayware created:

1. Open Registry Editor. Click Start>Run, type REGEDIT, then press Enter.
2. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>Uninstall>UnknownFile
3. In the right panel, locate and delete the entry:
   Publisher = "UnknownFile"
4. Again In the right panel, locate and delete the entry:
   DisplayName = "UnknownFile"
5. Again In the right panel, locate and delete the entry:
   UninstallString = "%User Profile%\UnknownFile\uninst.exe"
6. Again In the right panel, locate and delete the entry:
   DisplayIcon = "%User Profile%\UnknownFile\UnknownFile.exe"
7. Again In the right panel, locate and delete the entry:
   DisplayVersion = "1.0.0.0"
8. Again In the right panel, locate and delete the entry:
   URLInfoAbout = "http://www.{BLOCKED}nfile.com/contact.html"
9. Again In the right panel, locate and delete the entry:
   HelpLink = "http://www.{BLOCKED}nfile.com/contact.html"
10. Again In the right panel, locate and delete the entry:
    URLUpdateInfo = "http://www.{BLOCKED}nfile.com/download.html"
11. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>Unknown>shell>openas>command
12. In the right panel, locate and delete the entry:
    uf_backup = "{random characters}"
13. Close Registry Editor.

To manually delete a malware/grayware component from an affected system:

• For Windows 2000, Windows XP, and Windows Server 2003:

1. Right-click Start then click Search....
2. In the Named input box, type:
   
   • %User Profile%\UnknownFile\UnknownFile.exe
   • %User Profile%\UnknownFile\uninst.exe
3. In the Look In drop-down list, select My Computer then press Enter.
4. Once located, select the file then press SHIFT+DELETE to delete it.
5. Repeat the said steps for all files listed.

• For Windows Vista and Windows 7 users:

1. Click Start>Computer.
2. In the Search input box, type:
   
   • %User Profile%\UnknownFile\UnknownFile.exe
   • %User Profile%\UnknownFile\uninst.exe
3. Once located, select the file then press SHIFT+DELETE to delete it.
4. Repeat the said steps for all files listed.
   *Note: Read the following Microsoft page if these steps do not work on Windows 7.

To delete malware/grayware/spyware folders:

1. Right-click Start then click Search... or Find..., depending on the version of Windows you are running.
2. In the Named input box, type:
   
   • %System Root%\Documents and Settings\Wilbert
   • %User Profile%\Application Data\UnknownFile
3. In the Look In drop-down list, select My Computer, then press Enter.
4. Once located, select the folder then press SHIFT+DELETE to permanently delete the folder.
5. Repeat steps 2 to 4 for the remaining folders:
   • %System Root%\Documents and Settings\Wilbert
   • %User Profile%\Application Data\UnknownFile