WORM_INJECT.AZ

Since this malware cannot be removed in normal and safe mode, it is necessary to restart using the Windows Recovery Console. To restart the system using the Windows Recovery Console:

• On Windows XP and Server 2003 systems:

1. Click Start>Run. In the Open input box, type secpol.msc and press Enter.
2. In the left panel, double-click Local Policies>Security Options.
3. In the right panel, double-click Recovery Console: Allow floppy copy and access to all drives and folders.
4. Select Enabled and click OK.
5. Insert the Windows Installation CD into the CD drive, then restart your computer.
6. When prompted, press any key to boot from the CD.
7. On the main menu, type r to go to the Recovery Console.
8. Type the number that corresponds to the drive and directory that contains Windows (usually C:\WINDOWS) and press Enter.
9. Type the Administrator password and press Enter.
10. In the input box, type the following then press Enter:
    SET AllowAllPaths = TRUE
    cd “%Application Data%\Microsoft\_ZZZZCertifiededd”
    del E39msnmsgrskypess.exe
    del E39msnmsgrskype.exe
    del E39winitinet32.dll
    del E39winitinet32ss.dll
11. Type exit and press Enter to restart the system normally.

• On Windows Vista and 7 systems:

1. Insert your Windows Installation DVD in the DVD drive, then Press the restart button.
2. When prompted, press any key to boot from the DVD.
3. Depending on your Windows Installation DVD, you might be required to select the installation language. Then on the Install Windows window, choose your language, locale, and keyboard layout or input method. Click Next, then click Repair your computer.
4. Select Use recovery tools that can help fix problems starting Windows. Select your installation of Windows. Click Next.
5. If the Startup Repair window appears, click Cancel, Yes, then Finish.
6. In the System Recovery Options window, click Command Prompt.
7. In the Command Prompt window, type the following then press Enter:
   cd “%Application Data%\Microsoft\_ZZZZCertifiededd”
   del E39msnmsgrskypess.exe
   del E39msnmsgrskype.exe
   del E39winitinet32.dll
   del E39winitinet32ss.dll
   (Note: In Windows 7, all local drives will be assigned one more than normal. For example, the C: drive becomes D:.)
8. Type exit and press Enter to close the Command Prompt window.
9. Click Restart to restart the system normally.

To restart in Safe Mode:

• For Windows 2000 users

1. Restart your computer.
2. Press F8 when you see the Starting Windows bar at the bottom of the screen.
3. Choose the Safe Mode option from the Windows Advanced Options menu then press Enter.

• For Windows XP users

1. Restart your computer.
2. Press F8 after the Power-On Self Test (POST) routine is done. If the Windows Advanced Options menu does not appear, try restarting then pressing F8 several times when the POST screen appears.
3. Choose the Safe Mode option from the Windows Advanced Options menu then press Enter.

• For Windows Server 2003 users

1. Restart your computer.
2. Press F8 after Windows starts up. If the Windows Advanced Options menu does not appear, try restarting again and pressing F8 several times afterward.
3. On the Windows Advanced Option menu, use the arrow keys to select Safe Mode then press Enter.

• For Windows Vista and Windows 7 users

1. Restart your computer.
2. Press F8 after the Power-On Self Test (POST) routine is done. If the Advanced Boot Options menu does not appear, try restarting and then pressing F8 several times after the POST screen is displayed.
3. On the Advanced Boot Options menu, use the arrow keys to select the Safe Mode option, and then press Enter.

To delete the registry value this malware created:

1. Open Registry Editor. To do this, click Start>Run, type regedit in the text box provided, then press Enter.

To restore the registry value this malware/grayware modified:

1. Open Registry Editor. Click Start>Run, type REGEDIT in the text box provided, and then press Enter.
2. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>Explorer>Advanced
3. In the right panel, locate the registry value:
   ShowSuperHidden = "0"
4. Right-click on the value name and choose Modify. Change the value data of this entry to:
   ShowSuperHidden = "1"
5. Close Registry Editor.

To delete malware/grayware files:

1. Search for the following files:
   
   • %Application Data%\_E39{random values}.exe
   
   
   • %Application Data%\Microsoft\Libraries\bystvu.dll
   
   
   • %Application Data%\Microsoft\Libraries\dpupula.dll
   
   
   • %Application Data%\Microsoft\Libraries\dz5_65.dll
   
   
   • %Application Data%\Microsoft\Libraries\hkchwp65.dll
   
   
   • %Application Data%\Microsoft\Libraries\pwoswhwp.dll
   
   
   • %Application Data%\Microsoft\Libraries\rlyuls65.dll
   
   
   • %Application Data%\Microsoft\Libraries\uakss.dll
   
   
   • %Application Data%\Microsoft\Libraries\Ulahwp65.dll
   
   
   • %Application Data%\Microsoft\Libraries\zolss65.dll
   
   Note: To do a search for the following files, right-click Start then click Search... or Find..., depending on the version of Windows you are running. For each file to be deleted, type its file name in the Named input box. In the Look In drop-down list, select My Computer, then press Enter.
2. Once located, select the file then press SHIFT+DELETE to permanently delete the file.
3. Repeat the said steps for all files listed.

To delete malware/grayware/spyware folders:

1. Right-click Start then click Search... or Find..., depending on the version of Windows you are running.
2. In the Named input box, type:
   
   • %Application Data%\Microsoft\Libraries
   • %Application Data%\Microsoft\_ZZZZCertifiededd
3. In the Look In drop-down list, select My Computer, then press Enter.
4. Once located, select the folder then press SHIFT+DELETE to permanently delete the folder.
5. Repeat steps 2 to 4 for the remaining folders:
   • %Application Data%\Microsoft\Libraries
   • %Application Data%\Microsoft\_ZZZZCertifiededd