TROJ_KRAP.SMEP

To terminate the malware/grayware/spyware process:

1. Scan your computer with your Trend Micro product and take note of the name of the malware/grayware/spyware detected.
2. Open Windows Task Manager.
   • For Windows 2000, XP, and Server 2003, Vista, and 7 users, press
   CTRL+SHIFT+ESC, then click the Processes tab.
3. In the list of running programs, locate a malware/grayware/spyware file detected earlier.
4. Select the detected files, then press either the End Task or the End Process button, depending on the version of Windows you are using.
5. Do the same for the remaining detected malware/grayware/spyware files in the list of running programs.
6. To check if the malware/grayware/spyware process has been terminated, close Task Manager, and then open it again.
7. Close Task Manager.

To stop the malware/grayware from running when certain files are opened:

1. Open Registry Editor.
   » For Windows 2000, Windows XP, and Windows Server 2003 users, click Start>Run, type regedit in the text box provided, and then press Enter.
   » For Windows Vista and Windows 7 users, click the Start button, type regedit in the Search input field then press Enter.
2. In the left panel of the Registry Editor window, locate the following registry key(s):
   HKEY_CLASSES_ROOT\secfile\shell\open\command&&HKEY_CLASSES_ROOT\.exe\shell\open\command
3. For each registry key, perform the following:
   
   1. In the right panel, locate the registry value:
      Default
   2. Check whether its value data its value data is the path and file name of the malware/grayware file.
   3. If the value data is the malware/grayware file, right-click the Default key and choose Modify to change its value.
   4. In the Value data input box, delete the existing value and type the default value:
      %1 %*
4. Close Registry Editor.

To delete the registry value this malware created:

1. Open Registry Editor. To do this, click Start>Run, type regedit in the text box provided, then press Enter.
2. In the left panel of the Registry Editor window, double-click the following:
   HKEY_CURRENT_USER>Software>Microsoft>Windows
3. In the right panel, locate and delete the entry:
   Identity = "{hex value}"
4. In the left panel of the Registry Editor window, double-click the following:
   HKEY_LOCAL_MACHINE>SYSTEM>CurrentControlSet>Services>SharedAccess>Parameters>FirewallPolicy>DomainProfile
5. In the right panel, locate and delete the entry:
   EnableFirewall = "0"
6. Again In the right panel, locate and delete the entry:
   DoNotAllowExceptions = "0"
7. Again In the right panel, locate and delete the entry:
   DisableNotifications = "1"
8. Close Registry Editor.

To restore the registry value this malware/grayware modified:

1. Open Registry Editor. Click Start>Run, type REGEDIT in the text box provided, and then press Enter.
2. In the left panel, double-click the following:
   HKEY_CLASSES_ROOT>.exe
3. In the right panel, locate the registry value:
   (Default) = "secfile"
4. Right-click on the value name and choose Modify. Change the value data of this entry to:
   (Default) = "exefile"
5. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Clients>StartMenuInternet>FIREFOX.EXE>shell>open>command
6. In the right panel, locate the registry value:
   (Default) = ""%Application Data%\av.exe" /START "%Program Files%\Mozilla Firefox\firefox.exe""
7. Right-click on the value name and choose Modify. Change the value data of this entry to:
   (Default) = "%Program Files%\Mozilla Firefox\firefox.exe"
8. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Clients>StartMenuInternet>FIREFOX.EXE>shell>safemode>command
9. In the right panel, locate the registry value:
   (Default) = ""%Application Data%\av.exe" /START "%Program Files%\Mozilla Firefox\firefox.exe" -safe-mode"
10. Right-click on the value name and choose Modify. Change the value data of this entry to:
    (Default) = ""%Program Files%\Mozilla Firefox\firefox.exe" -safe-mode"
11. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Clients>StartMenuInternet>IEXPLORE.EXE>shell>open>command
12. In the right panel, locate the registry value:
    (Default) = ""%Application Data%\av.exe" /START "%Program Files%\Internet Explorer\iexplore.exe""
13. Right-click on the value name and choose Modify. Change the value data of this entry to:
    (Default) = "%Program Files%\Internet Explorer\iexplore.exe"
14. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Security Center
15. In the right panel, locate the registry value:
    AntiVirusDisableNotify = "1"
16. Right-click on the value name and choose Modify. Change the value data of this entry to:
    AntiVirusDisableNotify = "0"
17. Again In the right panel, locate the registry value:
    FirewallDisableNotify = "1"
18. Right-click on the value name and choose Modify. Change the value data of this entry to:
    FirewallDisableNotify = "0"
19. Again In the right panel, locate the registry value:
    UpdatesDisableNotify = "1"
20. Right-click on the value name and choose Modify. Change the value data of this entry to:
    UpdatesDisableNotify = "0"
21. Again In the right panel, locate the registry value:
    AntiVirusOverride = "1"
22. Right-click on the value name and choose Modify. Change the value data of this entry to:
    AntiVirusOverride = "0"
23. Again In the right panel, locate the registry value:
    FirewallOverride = "1"
24. Right-click on the value name and choose Modify. Change the value data of this entry to:
    FirewallOverride = "0"
25. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SYSTEM>CurrentControlSet>Services>SharedAccess
26. In the right panel, locate the registry value:
    Start = "4"
27. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Start = "2"
28. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SYSTEM>CurrentControlSet>Services>SharedAccess>Parameters>FirewallPolicy>StandardProfile
29. In the right panel, locate the registry value:
    EnableFirewall = "0"
30. Right-click on the value name and choose Modify. Change the value data of this entry to:
    EnableFirewall = "1"
31. Again In the right panel, locate the registry value:
    DisableNotifications = "1"
32. Right-click on the value name and choose Modify. Change the value data of this entry to:
    DisableNotifications = "0"
33. Close Registry Editor.

To manually delete a malware/grayware file from an affected system:

• For Windows 2000, Windows XP, and Windows Server 2003:

1. Right-click Start then click Search....
2. In the left panel, click All Files.
3. In the Named input box, type the following:
    
   • %Application Data%\g1oOP77
4. In the Look In drop-down list, select My Computer then press Enter.
5. Once located, select the file then press SHIFT+DELETE to delete it.

• For Windows Vista and Windows 7 users:

1. Click Start>Computer.
2. In the Search input box, type the following:
    
   • %Application Data%\g1oOP77
3. Once located, select the file then press SHIFT+DELETE to delete it.
   *Note: Read the following Microsoft page if these steps do not work on Windows 7.