PUA.Win32.ReImage.C


 PLATFORM:

Windows

 OVERALL RISK RATING:
 REPORTED INFECTION:
 SYSTEM IMPACT RATING:
 INFORMATION EXPOSURE:

  • Threat Type: Potentially Unwanted Application

  • Destructiveness: No

  • Encrypted:

  • In the wild: Yes

  OVERVIEW


This Potentially Unwanted Application arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.

  TECHNICAL DETAILS

File Size:

15,695,752 bytes

File Type:

EXE

Memory Resident:

Yes

Initial Samples Received Date:

28 Oct 2019

Arrival Details

This Potentially Unwanted Application arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.

Installation

This Potentially Unwanted Application adds the following processes:

  • "tasklist.exe" /FI "IMAGENAME eq Reimage.exe
  • "tasklist.exe" /FI "IMAGENAME eq avupdate.exe
  • "%System Root%\Program Files\Reimage\Reimage Repair\lzma.exe" "d" "%System Root%\Program Files\Reimage\Reimage Repair\REI_Axcontrol.lza" "%System Root%\Program Files\Reimage\Reimage Repair\REI_Axcontrol.dll"
  • "%System Root%\Program Files\Reimage\Reimage Repair\lzma.exe" "d" "%System Root%\Program Files\Reimage\Reimage Repair\REI_Engine.lza" "%System Root%\Program Files\Reimage\Reimage Repair\REI_Engine.dll"
  • "tasklist.exe" /FI "IMAGENAME eq REI_avira.exe
  • regsvr32 /s "%System Root%\Program Files\Reimage\Reimage Repair\REI_Axcontrol.dll"
  • regsvr32 /s "%System Root%\Program Files\Reimage\Reimage Repair\REI_Engine.dll"
  • %System%\DllHost.exe /Processid:{F9717507-6651-4EDB-BFF7-AE615179BCCF}
  • %System%\DllHost.exe /Processid:{AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}
  • %System%\svchost.exe -k netsvcs
  • %System%\regsvr32.exe /s "%System Root%\Program Files\Reimage\Reimage Repair\REI_Axcontrol.dll"
  • %System%\regsvr32.exe /s "%System Root%\Program Files\Reimage\Reimage Repair\REI_Engine.dll"
  • "tasklist.exe" /FI "IMAGENAME eq UniProtectorPackage.exe
  • cmd /C tasklist /FI "IMAGENAME eq ReiScanner.exe" > %User Temp%\IsProcessActive.txt
  • cmd /C tasklist /FI "IMAGENAME eq ReiProtectorM.exe" > %User Temp%\IsProcessActive.txt
  • tasklist /FI "IMAGENAME eq ReiScanner.exe"
  • tasklist /FI "IMAGENAME eq ReiProtectorM.exe"

(Note: %System Root% is the Windows root folder, where it usually is C:\ on all Windows operating system versions.. %System% is the Windows system folder, where it usually is C:\Windows\System32 on all Windows operating system versions.. %User Temp% is the current user's Temp folder, which is usually C:\Documents and Settings\{user name}\Local Settings\Temp on Windows 2000(32-bit), XP, and Server 2003(32-bit), or C:\Users\{user name}\AppData\Local\Temp on Windows Vista, 7, 8, 8.1, 2008(64-bit), 2012(64-bit) and 10(64-bit).)

It creates the following folders:

  • %System Root%\Program Files\Reimage
  • %All Users Profile%\Microsoft
  • %System Root%\Program Files
  • %System Root%\Program Files\Reimage\Reimage Repair
  • %User Temp%\Reimage
  • %System Root%\rei\AV
  • %User Profile%\AppData
  • %All Users Profile%\Reimage Protector\Results
  • %All Users Profile%\Microsoft\Windows
  • %All Users Profile%\Reimage Protector
  • %All Users Profile%\Microsoft\Windows\Start Menu
  • %All Users Profile%\Microsoft\Windows\Start Menu\Programs
  • %System Root%\Users
  • %System Root%\rei
  • %All Users Profile%\Microsoft\Windows\Start Menu\Programs\Reimage Repair

(Note: %System Root% is the Windows root folder, where it usually is C:\ on all Windows operating system versions.. %All Users Profile% is the common user's profile folder, which is usually C:\Documents and Settings\All Users on Windows 2000(32-bit), XP, and Server 2003(32-bit), or C:\ProgramData on Windows Vista, 7, 8, 8.1, 2008(64-bit), 2012(64-bit) and 10(64-bit). . %User Temp% is the current user's Temp folder, which is usually C:\Documents and Settings\{user name}\Local Settings\Temp on Windows 2000(32-bit), XP, and Server 2003(32-bit), or C:\Users\{user name}\AppData\Local\Temp on Windows Vista, 7, 8, 8.1, 2008(64-bit), 2012(64-bit) and 10(64-bit).. %User Profile% is the current user's profile folder, which is usually C:\Documents and Settings\{user name} on Windows 2000(32-bit), XP, and Server 2003(32-bit), or C:\Users\{user name} on Windows Vista, 7, 8, 8.1, 2008(64-bit), 2012(64-bit) and 10(64-bit).)

Other System Modifications

This Potentially Unwanted Application deletes the following files:

  • %System Root%\Program Files\Reimage\Reimage Repair\ReimageRepair.exe:Zone.Identifier:$DATA

(Note: %System Root% is the Windows root folder, where it usually is C:\ on all Windows operating system versions.)

It adds the following registry keys:

HKEY_LOCAL_MACHINE\Software\Microsoft\
Windows\CurrentVersion\Uninstall\
Reimage Repair

HKEY_LOCAL_MACHINE\Software\Reimage\
Reimage Protector

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
AppID\{28FF42B8-A0DA-4BE5-9B81-E26DD59B350A}

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
AppID\REI_AxControl.DLL

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
CLSID\{801B440B-1EE3-49B0-B05D-2AB076D4E8CB}

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
CLSID\{801B440B-1EE3-49B0-B05D-2AB076D4E8CB}\InprocServer32

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
CLSID\{801B440B-1EE3-49B0-B05D-2AB076D4E8CB}\TypeLib

HKEY_CLASSES_ROOT\REI_AxControl.ReiEngine.1

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
REI_AxControl.ReiEngine.1\CLSID

HKEY_CLASSES_ROOT\REI_AxControl.ReiEngine

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
REI_AxControl.ReiEngine\CLSID

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
REI_AxControl.ReiEngine\CurVer

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
CLSID\{10ECCE17-29B5-4880-A8F5-EAD298611484}

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
CLSID\{10ECCE17-29B5-4880-A8F5-EAD298611484}\ProgID

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
CLSID\{10ECCE17-29B5-4880-A8F5-EAD298611484}\VersionIndependentProgID

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
CLSID\{10ECCE17-29B5-4880-A8F5-EAD298611484}\Programmable

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
CLSID\{10ECCE17-29B5-4880-A8F5-EAD298611484}\InprocServer32

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
CLSID\{10ECCE17-29B5-4880-A8F5-EAD298611484}\Control

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
CLSID\{10ECCE17-29B5-4880-A8F5-EAD298611484}\ToolboxBitmap32

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
CLSID\{10ECCE17-29B5-4880-A8F5-EAD298611484}\MiscStatus

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
CLSID\{10ECCE17-29B5-4880-A8F5-EAD298611484}\MiscStatus\
1

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
CLSID\{10ECCE17-29B5-4880-A8F5-EAD298611484}\TypeLib

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
CLSID\{10ECCE17-29B5-4880-A8F5-EAD298611484}\Version

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
Wow6432Node\Interface\{BD51A48E-EB5F-4454-8774-EF962DF64546}

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
Wow6432Node\Interface\{BD51A48E-EB5F-4454-8774-EF962DF64546}\
ProxyStubClsid32

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
Wow6432Node\Interface\{BD51A48E-EB5F-4454-8774-EF962DF64546}\
TypeLib

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
Wow6432Node\Interface\{9BB31AD8-5DB2-459E-A901-DEA536F23BA4}

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
Wow6432Node\Interface\{9BB31AD8-5DB2-459E-A901-DEA536F23BA4}\
ProxyStubClsid32

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
Wow6432Node\Interface\{9BB31AD8-5DB2-459E-A901-DEA536F23BA4}\
TypeLib

It adds the following registry entries:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Uninstall\
Reimage Repair
DownloaderVersion = "1.8.9.8"

HKEY_LOCAL_MACHINE\SOFTWARE\Reimage\
Reimage Protector
ReimageRepairLocation = "%System Root%\Program Files\Reimage\Reimage Repair\ReimageRepair.exe"

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
AppID\{28FF42B8-A0DA-4BE5-9B81-E26DD59B350A}
(Default) = "REI_AxControl"

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
AppID\REI_AxControl.DLL
AppID = "{28FF42B8-A0DA-4BE5-9B81-E26DD59B350A}"

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
CLSID\{801B440B-1EE3-49B0-B05D-2AB076D4E8CB}
(Default) = "CompReg Class"

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
CLSID\{801B440B-1EE3-49B0-B05D-2AB076D4E8CB}\InprocServer32
(Default) = "%System Root%\Program Files\Reimage\Reimage Repair\REI_Axcontrol.dll"

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
CLSID\{801B440B-1EE3-49B0-B05D-2AB076D4E8CB}\InprocServer32
ThreadingModel = "Apartment"

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
CLSID\{801B440B-1EE3-49B0-B05D-2AB076D4E8CB}\TypeLib
(Default) = "{FA6468D2-FAA4-4951-A53B-2A5CF9CC0A36}"

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
REI_AxControl.ReiEngine.1
(Default) = "ReiEngine Class"

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
REI_AxControl.ReiEngine.1\CLSID
(Default) = "{10ECCE17-29B5-4880-A8F5-EAD298611484}"

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
REI_AxControl.ReiEngine
(Default) = "ReiEngine Class"

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
REI_AxControl.ReiEngine\CLSID
(Default) = "{10ECCE17-29B5-4880-A8F5-EAD298611484}"

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
REI_AxControl.ReiEngine\CurVer
(Default) = "REI_AxControl.ReiEngine.1"

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
CLSID\{10ECCE17-29B5-4880-A8F5-EAD298611484}
(Default) = "ReiEngine Class"

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
CLSID\{10ECCE17-29B5-4880-A8F5-EAD298611484}\ProgID
(Default) = "REI_AxControl.ReiEngine.1"

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
CLSID\{10ECCE17-29B5-4880-A8F5-EAD298611484}\VersionIndependentProgID
(Default) = "REI_AxControl.ReiEngine"

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
CLSID\{10ECCE17-29B5-4880-A8F5-EAD298611484}\InprocServer32
(Default) = "%System Root%\Program Files\Reimage\Reimage Repair\REI_Axcontrol.dll"

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
CLSID\{10ECCE17-29B5-4880-A8F5-EAD298611484}\InprocServer32
ThreadingModel = "Apartment"

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
CLSID\{10ECCE17-29B5-4880-A8F5-EAD298611484}
AppID = "{28FF42B8-A0DA-4BE5-9B81-E26DD59B350A}"

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
CLSID\{10ECCE17-29B5-4880-A8F5-EAD298611484}\ToolboxBitmap32
(Default) = "%System Root%\Program Files\Reimage\Reimage Repair\REI_Axcontrol.dll, 102"

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
CLSID\{10ECCE17-29B5-4880-A8F5-EAD298611484}\MiscStatus
(Default) = "0"

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
CLSID\{10ECCE17-29B5-4880-A8F5-EAD298611484}\MiscStatus\
1
(Default) = "132497"

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
CLSID\{10ECCE17-29B5-4880-A8F5-EAD298611484}\TypeLib
(Default) = "{FA6468D2-FAA4-4951-A53B-2A5CF9CC0A36}"

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
CLSID\{10ECCE17-29B5-4880-A8F5-EAD298611484}\Version
(Default) = "1.0"

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
Wow6432Node\Interface\{A817E7A2-43FA-11D0-9E44-00AA00B6770A}\
TypeLib
(Default) = "{FA6468D2-FAA4-4951-A53B-2A5CF9CC0A36}"

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
Wow6432Node\Interface\{BD51A48E-EB5F-4454-8774-EF962DF64546}
(Default) = "_IReiEngineEvents"

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
Wow6432Node\Interface\{BD51A48E-EB5F-4454-8774-EF962DF64546}\
ProxyStubClsid32
(Default) = "{00020420-0000-0000-C000-000000000046}"

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
Wow6432Node\Interface\{BD51A48E-EB5F-4454-8774-EF962DF64546}\
TypeLib
(Default) = "{FA6468D2-FAA4-4951-A53B-2A5CF9CC0A36}"

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
Wow6432Node\Interface\{BD51A48E-EB5F-4454-8774-EF962DF64546}\
TypeLib
Version = "1.0"

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
Wow6432Node\Interface\{9BB31AD8-5DB2-459E-A901-DEA536F23BA4}
(Default) = "IReiEngine"

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
Wow6432Node\Interface\{9BB31AD8-5DB2-459E-A901-DEA536F23BA4}\
ProxyStubClsid32
(Default) = "{00020424-0000-0000-C000-000000000046}"

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
Wow6432Node\Interface\{9BB31AD8-5DB2-459E-A901-DEA536F23BA4}\
TypeLib
(Default) = "{FA6468D2-FAA4-4951-A53B-2A5CF9CC0A36}"

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
Wow6432Node\Interface\{9BB31AD8-5DB2-459E-A901-DEA536F23BA4}\
TypeLib
Version = "1.0"

Dropping Routine

This Potentially Unwanted Application drops the following files:

  • %System Root%\Program Files\Reimage\Reimage Repair\ReimageReminder.exe
  • %All Users Profile%\Microsoft\Windows\Start Menu\Programs\Reimage Repair\Uninstall.lnk
  • %System Root%\Program Files\Reimage\Reimage Repair\REI_Engine.lza
  • %System Root%\Program Files\Reimage\Reimage Repair\REI_Axcontrol.lza
  • %User Temp%\IsProcessActive.txt
  • %All Users Profile%\Microsoft\Windows\Start Menu\Programs\Reimage Repair\Terms of Use.lnk
  • %Windows%\${INI_FILE}
  • %System Root%\rei\AV\productname.dat
  • %Windows%\reimage.ini
  • %System Root%\Program Files\Reimage\Reimage Repair\version.rei
  • %System Root%\rei\AV\savapi_restart.exe
  • %System Root%\rei\AV\avupdate.exe
  • %All Users Profile%\Microsoft\Windows\Start Menu\Programs\Reimage Repair\Reimage Repair.lnk
  • %User Temp%\Reimage\UniProtectorPackage.exe
  • %System Root%\Program Files\Reimage\Reimage Repair\REI_Engine.dll
  • %System Root%\rei\AV\savapi.exe
  • %System Root%\rei\AV\savapi_stub.exe
  • %System Root%\Program Files\Reimage\Reimage Repair\Reimage_uninstall.ico
  • %All Users Profile%\Reimage Protector\Results\ProtectorPackage.log
  • %System Root%\Program Files\Reimage\Reimage Repair\Reimage Repair Help & Support.url
  • %System Root%\Program Files\Reimage\Reimage Repair\Reimage Repair Privacy Policy.url
  • %System Root%\Program Files\Reimage\Reimage Repair\LZMA.EXE
  • %System Root%\Program Files\Reimage\Reimage Repair\Reimage_SafeMode.ico
  • %User Temp%\Reimage\protector_version.xml
  • %System Root%\Program Files\Reimage\Reimage Repair\reimage.dat
  • %System Root%\Program Files\Reimage\Reimage Repair\Reimage.exe
  • %System Root%\Program Files\Reimage\Reimage Repair\engine.dat
  • %System Root%\rei\About.txt
  • %System Root%\Users\Public\Desktop\PC Scan & Repair by Reimage.lnk
  • %All Users Profile%\Microsoft\Windows\Start Menu\Programs\Reimage Repair\Help & Support.lnk
  • %System Root%\Program Files\Reimage\Reimage Repair\Reimage Repair Terms of Use.url
  • %System Root%\Program Files\Reimage\Reimage Repair\msvcr120.dll
  • %System Root%\rei\AV\xbvRei.vdf
  • %All Users Profile%\Microsoft\Windows\Start Menu\Programs\Reimage Repair\Privacy Policy.lnk
  • %System Root%\Program Files\Reimage\Reimage Repair\Reimage Repair Uninstall Instructions.url
  • %System Root%\rei\SupportInfoTool.ini
  • %System Root%\Program Files\Reimage\Reimage Repair\Reimageicon.ico
  • %All Users Profile%\Microsoft\Windows\Start Menu\Programs\Reimage Repair\Uninstall Instructions.lnk
  • %System Root%\Program Files\Reimage\Reimage Repair\Reimage_website.ico
  • %System Root%\Program Files\Reimage\Reimage Repair\uninst.exe
  • %System Root%\rei\AV\HBEDV.KEY
  • %System Root%\Program Files\Reimage\Reimage Repair\REI_Axcontrol.dll
  • %System Root%\rei\AV\avupdate_msg.avr
  • %All Users Profile%\Reimage Protector\Results\ProtectorUpdater.log
  • %System Root%\Program Files\Reimage\Reimage Repair\REI_SupportInfoTool.exe
  • %User Temp%\Reimage\repair setup log.txt
  • %User Temp%\Reimage\ReimageRepair.exe
  • %System Root%\Program Files\Reimage\Reimage Repair\savapi.dll
  • %System Root%\Program Files\Reimage\Reimage Repair\ReimageRepair.exe
  • %System Root%\rei\AV\cacert.crt
  • %System Root%\Program Files\Reimage\Reimage Repair\ReimageSafeMode.exe
  • %System Root%\Program Files\Reimage\Reimage Repair\REI_AVIRA.exe
  • %System Root%\rei\AV\msvcr120.dll
  • %All Users Profile%\Microsoft\Windows\Start Menu\Programs\Reimage Repair\Run in safe mode.lnk

(Note: %System Root% is the Windows root folder, where it usually is C:\ on all Windows operating system versions.. %All Users Profile% is the common user's profile folder, which is usually C:\Documents and Settings\All Users on Windows 2000(32-bit), XP, and Server 2003(32-bit), or C:\ProgramData on Windows Vista, 7, 8, 8.1, 2008(64-bit), 2012(64-bit) and 10(64-bit). . %User Temp% is the current user's Temp folder, which is usually C:\Documents and Settings\{user name}\Local Settings\Temp on Windows 2000(32-bit), XP, and Server 2003(32-bit), or C:\Users\{user name}\AppData\Local\Temp on Windows Vista, 7, 8, 8.1, 2008(64-bit), 2012(64-bit) and 10(64-bit).. %Windows% is the Windows folder, where it usually is C:\Windows on all Windows operating system versions.)

Other Details

This Potentially Unwanted Application connects to the following possibly malicious URL:

  • http://cdnrep.{BLOCKED}e.com/downloader_version.xml
  • http://cdnrep.{BLOCKED}e.com/rqu/ReimageRepair.exe
  • http://cdnrep.{BLOCKED}e.com/repair_version.xml
  • http://cdnrep.{BLOCKED}e.com/protector_version.xml
  • http://www.{BLOCKED}eplus.com/scan_agent_events.php?{random characters}
  • http://cdnrep.{BLOCKED}e.com/prot/ProtectorPackage2024x64a.exe
  • http://www.{BLOCKED}si.com

This report is generated via an automated analysis system.

  SOLUTION

Minimum Scan Engine:

9.850

Step 1

Before doing any scans, Windows 7, Windows 8, Windows 8.1, and Windows 10 users must disable System Restore to allow full scanning of their computers.

Step 2

Identify and terminate files detected as PUA.Win32.ReImage.C

[ Learn More ]
  1. Windows Task Manager may not display all running processes. In this case, please use a third-party process viewer, preferably Process Explorer, to terminate the malware/grayware/spyware file. You may download the said tool here.
  2. If the detected file is displayed in either Windows Task Manager or Process Explorer but you cannot delete it, restart your computer in safe mode. To do this, refer to this link for the complete steps.
  3. If the detected file is not displayed in either Windows Task Manager or Process Explorer, continue doing the next steps.

Step 3

Delete this registry key

[ Learn More ]

Important: Editing the Windows Registry incorrectly can lead to irreversible system malfunction. Please do this step only if you know how or you can ask assistance from your system administrator. Else, check this Microsoft article first before modifying your computer's registry.

  • In HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall
    • Reimage Repair
  • In HKEY_LOCAL_MACHINE\Software\Reimage
    • Reimage Protector
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID
    • {28FF42B8-A0DA-4BE5-9B81-E26DD59B350A}
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID
    • REI_AxControl.DLL
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID
    • {801B440B-1EE3-49B0-B05D-2AB076D4E8CB}
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{801B440B-1EE3-49B0-B05D-2AB076D4E8CB}
    • InprocServer32
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{801B440B-1EE3-49B0-B05D-2AB076D4E8CB}
    • TypeLib
  • In HKEY_CLASSES_ROOT
    • REI_AxControl.ReiEngine.1
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\REI_AxControl.ReiEngine.1
    • CLSID
  • In HKEY_CLASSES_ROOT
    • REI_AxControl.ReiEngine
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\REI_AxControl.ReiEngine
    • CLSID
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\REI_AxControl.ReiEngine
    • CurVer
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID
    • {10ECCE17-29B5-4880-A8F5-EAD298611484}
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{10ECCE17-29B5-4880-A8F5-EAD298611484}
    • ProgID
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{10ECCE17-29B5-4880-A8F5-EAD298611484}
    • VersionIndependentProgID
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{10ECCE17-29B5-4880-A8F5-EAD298611484}
    • Programmable
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{10ECCE17-29B5-4880-A8F5-EAD298611484}
    • InprocServer32
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{10ECCE17-29B5-4880-A8F5-EAD298611484}
    • Control
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{10ECCE17-29B5-4880-A8F5-EAD298611484}
    • ToolboxBitmap32
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{10ECCE17-29B5-4880-A8F5-EAD298611484}
    • MiscStatus
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{10ECCE17-29B5-4880-A8F5-EAD298611484}\MiscStatus
    • 1
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{10ECCE17-29B5-4880-A8F5-EAD298611484}
    • TypeLib
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{10ECCE17-29B5-4880-A8F5-EAD298611484}
    • Version
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface
    • {BD51A48E-EB5F-4454-8774-EF962DF64546}
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{BD51A48E-EB5F-4454-8774-EF962DF64546}
    • ProxyStubClsid32
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{BD51A48E-EB5F-4454-8774-EF962DF64546}
    • TypeLib
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface
    • {9BB31AD8-5DB2-459E-A901-DEA536F23BA4}
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{9BB31AD8-5DB2-459E-A901-DEA536F23BA4}
    • ProxyStubClsid32
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{9BB31AD8-5DB2-459E-A901-DEA536F23BA4}
    • TypeLib

Step 4

Delete this registry value

[ Learn More ]

Important: Editing the Windows Registry incorrectly can lead to irreversible system malfunction. Please do this step only if you know how or you can ask assistance from your system administrator. Else, check this Microsoft article first before modifying your computer's registry.

  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Reimage Repair
    • DownloaderVersion = "1.8.9.8"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Reimage\Reimage Protector
    • ReimageRepairLocation = "%System Root%\Program Files\Reimage\Reimage Repair\ReimageRepair.exe"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\{28FF42B8-A0DA-4BE5-9B81-E26DD59B350A}
    • (Default) = "REI_AxControl"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\REI_AxControl.DLL
    • AppID = "{28FF42B8-A0DA-4BE5-9B81-E26DD59B350A}"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{801B440B-1EE3-49B0-B05D-2AB076D4E8CB}
    • (Default) = "CompReg Class"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{801B440B-1EE3-49B0-B05D-2AB076D4E8CB}\InprocServer32
    • (Default) = "%System Root%\Program Files\Reimage\Reimage Repair\REI_Axcontrol.dll"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{801B440B-1EE3-49B0-B05D-2AB076D4E8CB}\InprocServer32
    • ThreadingModel = "Apartment"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{801B440B-1EE3-49B0-B05D-2AB076D4E8CB}\TypeLib
    • (Default) = "{FA6468D2-FAA4-4951-A53B-2A5CF9CC0A36}"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\REI_AxControl.ReiEngine.1
    • (Default) = "ReiEngine Class"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\REI_AxControl.ReiEngine.1\CLSID
    • (Default) = "{10ECCE17-29B5-4880-A8F5-EAD298611484}"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\REI_AxControl.ReiEngine
    • (Default) = "ReiEngine Class"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\REI_AxControl.ReiEngine\CLSID
    • (Default) = "{10ECCE17-29B5-4880-A8F5-EAD298611484}"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\REI_AxControl.ReiEngine\CurVer
    • (Default) = "REI_AxControl.ReiEngine.1"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{10ECCE17-29B5-4880-A8F5-EAD298611484}
    • (Default) = "ReiEngine Class"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{10ECCE17-29B5-4880-A8F5-EAD298611484}\ProgID
    • (Default) = "REI_AxControl.ReiEngine.1"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{10ECCE17-29B5-4880-A8F5-EAD298611484}\VersionIndependentProgID
    • (Default) = "REI_AxControl.ReiEngine"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{10ECCE17-29B5-4880-A8F5-EAD298611484}\InprocServer32
    • (Default) = "%System Root%\Program Files\Reimage\Reimage Repair\REI_Axcontrol.dll"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{10ECCE17-29B5-4880-A8F5-EAD298611484}\InprocServer32
    • ThreadingModel = "Apartment"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{10ECCE17-29B5-4880-A8F5-EAD298611484}
    • AppID = "{28FF42B8-A0DA-4BE5-9B81-E26DD59B350A}"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{10ECCE17-29B5-4880-A8F5-EAD298611484}\ToolboxBitmap32
    • (Default) = "%System Root%\Program Files\Reimage\Reimage Repair\REI_Axcontrol.dll, 102"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{10ECCE17-29B5-4880-A8F5-EAD298611484}\MiscStatus
    • (Default) = "0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{10ECCE17-29B5-4880-A8F5-EAD298611484}\MiscStatus\1
    • (Default) = "132497"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{10ECCE17-29B5-4880-A8F5-EAD298611484}\TypeLib
    • (Default) = "{FA6468D2-FAA4-4951-A53B-2A5CF9CC0A36}"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{10ECCE17-29B5-4880-A8F5-EAD298611484}\Version
    • (Default) = "1.0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{A817E7A2-43FA-11D0-9E44-00AA00B6770A}\TypeLib
    • (Default) = "{FA6468D2-FAA4-4951-A53B-2A5CF9CC0A36}"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{BD51A48E-EB5F-4454-8774-EF962DF64546}
    • (Default) = "_IReiEngineEvents"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{BD51A48E-EB5F-4454-8774-EF962DF64546}\ProxyStubClsid32
    • (Default) = "{00020420-0000-0000-C000-000000000046}"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{BD51A48E-EB5F-4454-8774-EF962DF64546}\TypeLib
    • (Default) = "{FA6468D2-FAA4-4951-A53B-2A5CF9CC0A36}"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{BD51A48E-EB5F-4454-8774-EF962DF64546}\TypeLib
    • Version = "1.0"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{9BB31AD8-5DB2-459E-A901-DEA536F23BA4}
    • (Default) = "IReiEngine"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{9BB31AD8-5DB2-459E-A901-DEA536F23BA4}\ProxyStubClsid32
    • (Default) = "{00020424-0000-0000-C000-000000000046}"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{9BB31AD8-5DB2-459E-A901-DEA536F23BA4}\TypeLib
    • (Default) = "{FA6468D2-FAA4-4951-A53B-2A5CF9CC0A36}"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{9BB31AD8-5DB2-459E-A901-DEA536F23BA4}\TypeLib
    • Version = "1.0"

Step 5

Search and delete these components

[ Learn More ]
There may be some components that are hidden. Please make sure you check the Search Hidden Files and Folders checkbox in the "More advanced options" option to include all hidden files and folders in the search result.
  • %System Root%\Program Files\Reimage\Reimage Repair\ReimageReminder.exe
  • %All Users Profile%\Microsoft\Windows\Start Menu\Programs\Reimage Repair\Uninstall.lnk
  • %System Root%\Program Files\Reimage\Reimage Repair\REI_Engine.lza
  • %System Root%\Program Files\Reimage\Reimage Repair\REI_Axcontrol.lza
  • %User Temp%\IsProcessActive.txt
  • %All Users Profile%\Microsoft\Windows\Start Menu\Programs\Reimage Repair\Terms of Use.lnk
  • %Windows%\${INI_FILE}
  • %System Root%\rei\AV\productname.dat
  • %Windows%\reimage.ini
  • %System Root%\Program Files\Reimage\Reimage Repair\version.rei
  • %System Root%\rei\AV\savapi_restart.exe
  • %System Root%\rei\AV\avupdate.exe
  • %All Users Profile%\Microsoft\Windows\Start Menu\Programs\Reimage Repair\Reimage Repair.lnk
  • %User Temp%\Reimage\UniProtectorPackage.exe
  • %System Root%\Program Files\Reimage\Reimage Repair\REI_Engine.dll
  • %System Root%\rei\AV\savapi.exe
  • %System Root%\rei\AV\savapi_stub.exe
  • %System Root%\Program Files\Reimage\Reimage Repair\Reimage_uninstall.ico
  • %All Users Profile%\Reimage Protector\Results\ProtectorPackage.log
  • %System Root%\Program Files\Reimage\Reimage Repair\Reimage Repair Help & Support.url
  • %System Root%\Program Files\Reimage\Reimage Repair\Reimage Repair Privacy Policy.url
  • %System Root%\Program Files\Reimage\Reimage Repair\LZMA.EXE
  • %System Root%\Program Files\Reimage\Reimage Repair\Reimage_SafeMode.ico
  • %User Temp%\Reimage\protector_version.xml
  • %System Root%\Program Files\Reimage\Reimage Repair\reimage.dat
  • %System Root%\Program Files\Reimage\Reimage Repair\Reimage.exe
  • %System Root%\Program Files\Reimage\Reimage Repair\engine.dat
  • %System Root%\rei\About.txt
  • %System Root%\Users\Public\Desktop\PC Scan & Repair by Reimage.lnk
  • %All Users Profile%\Microsoft\Windows\Start Menu\Programs\Reimage Repair\Help & Support.lnk
  • %System Root%\Program Files\Reimage\Reimage Repair\Reimage Repair Terms of Use.url
  • %System Root%\Program Files\Reimage\Reimage Repair\msvcr120.dll
  • %System Root%\rei\AV\xbvRei.vdf
  • %All Users Profile%\Microsoft\Windows\Start Menu\Programs\Reimage Repair\Privacy Policy.lnk
  • %System Root%\Program Files\Reimage\Reimage Repair\Reimage Repair Uninstall Instructions.url
  • %System Root%\rei\SupportInfoTool.ini
  • %System Root%\Program Files\Reimage\Reimage Repair\Reimageicon.ico
  • %All Users Profile%\Microsoft\Windows\Start Menu\Programs\Reimage Repair\Uninstall Instructions.lnk
  • %System Root%\Program Files\Reimage\Reimage Repair\Reimage_website.ico
  • %System Root%\Program Files\Reimage\Reimage Repair\uninst.exe
  • %System Root%\rei\AV\HBEDV.KEY
  • %System Root%\Program Files\Reimage\Reimage Repair\REI_Axcontrol.dll
  • %System Root%\rei\AV\avupdate_msg.avr
  • %All Users Profile%\Reimage Protector\Results\ProtectorUpdater.log
  • %System Root%\Program Files\Reimage\Reimage Repair\REI_SupportInfoTool.exe
  • %User Temp%\Reimage\repair setup log.txt
  • %User Temp%\Reimage\ReimageRepair.exe
  • %System Root%\Program Files\Reimage\Reimage Repair\savapi.dll
  • %System Root%\Program Files\Reimage\Reimage Repair\ReimageRepair.exe
  • %System Root%\rei\AV\cacert.crt
  • %System Root%\Program Files\Reimage\Reimage Repair\ReimageSafeMode.exe
  • %System Root%\Program Files\Reimage\Reimage Repair\REI_AVIRA.exe
  • %System Root%\rei\AV\msvcr120.dll
  • %All Users Profile%\Microsoft\Windows\Start Menu\Programs\Reimage Repair\Run in safe mode.lnk

Step 6

Search and delete these folders

[ Learn More ]
Please make sure you check the Search Hidden Files and Folders checkbox in the More advanced options option to include all hidden folders in the search result.
  • %System Root%\Program Files\Reimage
  • %All Users Profile%\Microsoft
  • %System Root%\Program Files
  • %System Root%\Program Files\Reimage\Reimage Repair
  • %User Temp%\Reimage
  • %System Root%\rei\AV
  • %User Profile%\AppData
  • %All Users Profile%\Reimage Protector\Results
  • %All Users Profile%\Microsoft\Windows
  • %All Users Profile%\Reimage Protector
  • %All Users Profile%\Microsoft\Windows\Start Menu
  • %All Users Profile%\Microsoft\Windows\Start Menu\Programs
  • %System Root%\Users
  • %System Root%\rei
  • %All Users Profile%\Microsoft\Windows\Start Menu\Programs\Reimage Repair

Step 7

Scan your computer with your Trend Micro product to delete files detected as PUA.Win32.ReImage.C. If the detected files have already been cleaned, deleted, or quarantined by your Trend Micro product, no further step is required. You may opt to simply delete the quarantined files. Please check the following Trend Micro Support pages for more information:

Step 8

Restore this file from backup only Microsoft-related files will be restored. If this malware/grayware also deleted files related to programs that are not from Microsoft, please reinstall those programs on you computer again.

  • %System Root%\Program Files\Reimage\Reimage Repair\ReimageRepair.exe:Zone.Identifier:$DATA


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