TSPY_ZBOT.ERP
Win32/Spy.Zbot.AAU(Eset), PWS:Win32/Zbot.AKG(Microsoft), Trojan.Zbot(Symantec)
Windows 2000, Windows Server 2003, Windows XP (32-bit, 64-bit), Windows Vista (32-bit, 64-bit), Windows 7 (32-bit, 64-bit)
Threat Type: Spyware
Destructiveness: No
Encrypted: Yes
In the wild: Yes
OVERVIEW
Downloaded from the Internet, Dropped by other malware
This spyware arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites. It may be downloaded from remote sites by other malware.
It deletes itself after execution.
TECHNICAL DETAILS
386,560 bytes
EXE
Yes
20 Nov 2013
Connects to URLs/IPs, Drops files, Steals information
Arrival Details
This spyware arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.
It may be downloaded from the following remote site(s):
- https://{BLOCKED}n.be/misc/print.exe
It may be downloaded from remote site(s) by the following malware:
- TROJ_UPATRE.ERR
Installation
This spyware drops the following copies of itself into the affected system and executes them:
- %Application Data%\{random folder}\{random file name}.exe
(Note: %Application Data% is the current user's Application Data folder, which is usually C:\Documents and Settings\{user name}\Application Data on Windows 2000, XP, and Server 2003, or C:\Users\{user name}\AppData\Roaming on Windows Vista and 7.)
It drops the following files:
- %Application Data%\Microsoft\Address Book\{user name}.wab
(Note: %Application Data% is the current user's Application Data folder, which is usually C:\Documents and Settings\{user name}\Application Data on Windows 2000, XP, and Server 2003, or C:\Users\{user name}\AppData\Roaming on Windows Vista and 7.)
It creates the following folders:
- %Application Data%\Microsoft\Address Book
- %Application Data%\{random folder}
(Note: %Application Data% is the current user's Application Data folder, which is usually C:\Documents and Settings\{user name}\Application Data on Windows 2000, XP, and Server 2003, or C:\Users\{user name}\AppData\Roaming on Windows Vista and 7.)
It injects codes into the following process(es):
- explorer.exe
Autostart Technique
This spyware adds the following registry entries to enable its automatic execution at every system startup:
HKEY_CURRENT_USER\Software\Microsoft\
Windows\CurrentVersion\Run
{random file name} = "%Application Data%\{random folder}\{random file name}.exe"
Other System Modifications
This spyware adds the following registry keys:
HKEY_CURRENT_USER\Software\Microsoft\
{random}
HKEY_CURRENT_USER\Software\Microsoft\
WAB
HKEY_CURRENT_USER\Software\Microsoft\
WAB\WAB4
HKEY_CURRENT_USER\Software\Microsoft\
WAB\WAB4\Wab File Name
It adds the following registry entries:
HKEY_CURRENT_USER\Software\Microsoft\
{random}
{random} = "{random}"
HKEY_CURRENT_USER\Software\Microsoft\
WAB\WAB4
OlkContactRefresh = "0"
HKEY_CURRENT_USER\Software\Microsoft\
WAB\WAB4
OlkFolderRefresh = "0"
HKEY_CURRENT_USER\Software\Microsoft\
WAB\WAB4\Wab File Name
(Default) = "%Application Data%\Microsoft\Address Book\{user name}.wab"
It creates the following registry entry(ies) to bypass Windows Firewall:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\
Services\SharedAccess\Parameters\
FirewallPolicy\StandardProfile\AuthorizedApplications\
List
%Windows%\explorer.exe = "%Windows%\explorer.exe:*:Enabled:Windows Explorer"
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\
Services\SharedAccess\Parameters\
FirewallPolicy\StandardProfile\GloballyOpenPorts\
List
{random port 1}:UDP = "{random port 1}:UDP:*:Enabled:UDP {random port 1}"
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\
Services\SharedAccess\Parameters\
FirewallPolicy\StandardProfile\GloballyOpenPorts\
List
{random port 2}:TCP = "{random port 2}:TCP:*:Enabled:TCP {random port 2}"
Other Details
This spyware deletes itself after execution.
NOTES:
This spyware attempts to download its configuration file by connecting to randomly generated IP addresses.
The configuration file may contain URLs where it downloads an updated copy of itself and where it sends its gathered information.
It may also contain URLs of its target online banking and finance-related sites from where it steals the information.
It may also gather the following information from the affected system:
- Data on cookie files (URLs)
- Email-related information such as account names, email addresses, passwords, server data, and server port
- Email information stored in the user’s Windows Address Book (WAB) file
It also collects information when it finds the following strings in certain applications:
- bancline
- bankman
- cruisenet
- dirclt32.exe
- episys
- fastdoc
- fdmaster.exe
- fidelity
- gplusmain
- jack henry
- launch[adshell.exe
- micrsolv
- pcsws.exe
- prologue.exe
- silverlake
- tellerplus
- v48d0250s1
- vantiv
- wtng.exe
SOLUTION
9.700
10.422.08
21 Nov 2013
10.423.00
21 Nov 2013
Step 1
Before doing any scans, Windows XP, Windows Vista, and Windows 7 users must disable System Restore to allow full scanning of their computers.
Step 2
Remove the malware/grayware file that dropped/downloaded TSPY_ZBOT.ERP
- TROJ_UPATRE.ERR
Step 3
Restart in Safe Mode
Step 4
Delete this registry key
Important: Editing the Windows Registry incorrectly can lead to irreversible system malfunction. Please do this step only if you know how or you can ask assistance from your system administrator. Else, check this Microsoft article first before modifying your computer's registry.
- In HKEY_CURRENT_USER\Software\Microsoft
- WAB
- WAB
Step 5
Delete this registry value
Important: Editing the Windows Registry incorrectly can lead to irreversible system malfunction. Please do this step only if you know how or you can ask assistance from your system administrator. Else, check this Microsoft article first before modifying your computer's registry.
- In HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
- {random file name} = "%Application Data%\{random folder}\{random file name}.exe"
- {random file name} = "%Application Data%\{random folder}\{random file name}.exe"
- In HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List
- %Windows%\explorer.exe = "%Windows%\explorer.exe:*:Enabled:Windows Explorer"
- %Windows%\explorer.exe = "%Windows%\explorer.exe:*:Enabled:Windows Explorer"
- In HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List
- {random port 1}:UDP = "{random port 1}:UDP:*:Enabled:UDP {random port 1}"
- {random port 1}:UDP = "{random port 1}:UDP:*:Enabled:UDP {random port 1}"
- In HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List
- {random port 2}:TCP = "{random port 2}:TCP:*:Enabled:TCP {random port 2}"
- {random port 2}:TCP = "{random port 2}:TCP:*:Enabled:TCP {random port 2}"
Step 6
Search and delete these folders
- %Application Data%\Microsoft\Address Book
- %Application Data%\{random folder}
Step 7
Restart in normal mode and scan your computer with your Trend Micro product for files detected as TSPY_ZBOT.ERP . If the detected files have already been cleaned, deleted, or quarantined by your Trend Micro product, no further step is required. You may opt to simply delete the quarantined files. Please check this Knowledge Base page for more information.
Step 8
The following created registry key(s) cannot be identified by the user since there are no reference values in the created key. The only way it can be identified is by comparing the present keys with a backup of the system registry. Note that the said key(s) do not have to be deleted since it won't be harmful to the system:
- HKEY_CURRENT_USER\Software\Microsoft\{random}
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