WORM_CHIVI.SME

June 18, 2013
 ALIASES:

Worm:Win32/Chiviper.A (Microsoft); Generic QHosts.a.gen (McAfee); Adware.MemoryMeter (Symantec); Trojan-Downloader.Win32.Agent.oqe (Kaspersky); Trojan.Win32.Generic!BT (Sunbelt); Trojan.Downloader.Small.AAOG (FSecure)

 PLATFORM:

Windows 2000, Windows XP, Windows Server 2003

 OVERALL RISK RATING:
 DAMAGE POTENTIAL:
 DISTRIBUTION POTENTIAL:
 REPORTED INFECTION:

  • Threat Type: Worm

  • Destructiveness: No

  • Encrypted:

  • In the wild: Yes

  OVERVIEW

This worm arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.

  TECHNICAL DETAILS

File Size:

28,160 bytes

File Type:

EXE

Memory Resident:

No

Initial Samples Received Date:

02 May 2012

Arrival Details

This worm arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.

Installation

This worm drops the following copies of itself into the affected system:

  • %System%\ctfmon.exe
  • %System%\dllcache\ctfmon.exe

(Note: %System% is the Windows system folder, which is usually C:\Windows\System32.)

It creates the following folders:

  • %Program Files%\ÂÌÓ¥PCÍòÄܾ«Áé
  • %Program Files%\ÂÌÓ¥PCÍòÄܾ«Áé\svchost.exe

(Note: %Program Files% is the default Program Files folder, usually C:\Program Files in Windows 2000, Server 2003, and XP (32-bit), Vista (32-bit), and 7 (32-bit), or C:\Program Files (x86) in Windows XP (64-bit), Vista (64-bit), and 7 (64-bit).)

Other System Modifications

This worm modifies the following file(s):

  • %System%\drivers\etc\hosts

(Note: %System% is the Windows system folder, which is usually C:\Windows\System32.)

It deletes the following files:

  • %System%\dllcache\ctfmon.exe

(Note: %System% is the Windows system folder, which is usually C:\Windows\System32.)

It adds the following registry keys:

HKEY_CURRENT_USER\Software\Microsoft\
Speech

HKEY_CURRENT_USER\SOFTWARE\Microsoft\
CTF\Assemblies

It adds the following registry entries:

HKEY_CURRENT_USER\Software\Microsoft\
CTF\LangBar
ExtraIconsOnMinimized = "1"

It modifies the following registry entries:

HKEY_CURRENT_USER\Software\Microsoft\
Windows\CurrentVersion\Run
ctfmon.exe = "%System%\ctfmon.exe"

(Note: The default value data of the said registry entry is %Windows%\system32\ctfmon.exe.)

HKEY_CURRENT_USER\Software\Microsoft\
CTF\Sapilayr
ProfileInitialized = "0"

(Note: The default value data of the said registry entry is 1.)

HKEY_CURRENT_USER\Software\Microsoft\
CTF\Sapilayr
ProfileInitialized = "1"

(Note: The default value data of the said registry entry is 1.)

HKEY_CURRENT_USER\Software\Microsoft\
CTF\TIP\{DCBD6FA8-032F-11D3-B5B1-00C04FC324A1}\
LanguageProfile\0x00000409\{09EA4E4B-46CE-4469-B450-0DE76A435BBB}
Enable = "0"

(Note: The default value data of the said registry entry is 1.)

It deletes the following registry keys:

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
AFD

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
Base

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
Boot file system

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
CryptSvc

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
Dhcp

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
dmboot.sys

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
dmload.sys

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
DnsCache

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
File system

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
HelpSvc

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
ipnat.sys

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
LanmanWorkstation

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
Messenger

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
NDIS Wrapper

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
NetBIOS

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
NetBT

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
Netlogon

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
Network

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
NtLmSsp

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
PlugPlay

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
PNP_TDI

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
rdpcdd.sys

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
rdpwd.sys

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
RpcSs

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
sermouse.sys

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
sr.sys

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
Streams Drivers

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
Tcpip

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
tdpipe.sys

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
termservice

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
vgasave.sys

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
WZCSVC

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
{4D36E965-E325-11CE-BFC1-08002BE10318}

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
{4D36E969-E325-11CE-BFC1-08002BE10318}

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
{4D36E96B-E325-11CE-BFC1-08002BE10318}

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
{4D36E972-E325-11CE-BFC1-08002BE10318}

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
{4D36E974-E325-11CE-BFC1-08002BE10318}

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
{4D36E977-E325-11CE-BFC1-08002BE10318}

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
{4D36E97D-E325-11CE-BFC1-08002BE10318}

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
{71A27CDD-812A-11D0-BEC7-08002BE2092F}

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Minimal\
AppMgmt

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Minimal\
Boot Bus Extender

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Minimal\
CryptSvc

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Minimal\
dmadmin

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Minimal\
dmio.sys

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Minimal\
dmserver

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Minimal\
File system

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Minimal\
HelpSvc

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Minimal\
PCI Configuration

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Minimal\
PNP Filter

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Minimal\
RpcSs

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Minimal\
sermouse.sys

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Minimal\
SRService

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Minimal\
vga.sys

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Minimal\
WinMgmt

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Minimal\
{4D36E965-E325-11CE-BFC1-08002BE10318}

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Minimal\
{4D36E969-E325-11CE-BFC1-08002BE10318}

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Minimal\
{4D36E96B-E325-11CE-BFC1-08002BE10318}

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Minimal\
{4D36E977-E325-11CE-BFC1-08002BE10318}

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Minimal\
{4D36E97D-E325-11CE-BFC1-08002BE10318}

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Minimal\
{71A27CDD-812A-11D0-BEC7-08002BE2092F}

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
AppMgmt

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
Browser

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
dmadmin

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
dmserver

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
Filter

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
LanmanServer

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
NDIS

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
NetBIOSGroup

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
NetMan

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
PCI Configuration

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
Primary disk

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
rdsessmgr

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
SharedAccess

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
System Bus Extender

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
tdtcp.sys

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
WinMgmt

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
{4D36E967-E325-11CE-BFC1-08002BE10318}

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
{4D36E96F-E325-11CE-BFC1-08002BE10318}

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
{4D36E975-E325-11CE-BFC1-08002BE10318}

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
{4D36E980-E325-11CE-BFC1-08002BE10318}

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Minimal\
Base

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Minimal\
DcomLaunch

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Minimal\
dmload.sys

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Minimal\
Filter

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Minimal\
PlugPlay

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Minimal\
SCSI Class

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Minimal\
System Bus Extender

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Minimal\
{36FC9E60-C465-11CF-8056-444553540000}

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Minimal\
{4D36E96A-E325-11CE-BFC1-08002BE10318}

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Minimal\
{4D36E97B-E325-11CE-BFC1-08002BE10318}

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Minimal\
{745A17A0-74D3-11D0-B6FE-00A0C90F57DA}

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
Boot Bus Extender

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
dmio.sys

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
ip6fw.sys

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
Ndisuio

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
NetworkProvider

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
rdpdd.sys

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
SRService

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
vga.sys

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
{4D36E96A-E325-11CE-BFC1-08002BE10318}

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
{4D36E97B-E325-11CE-BFC1-08002BE10318}

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Minimal\
Boot file system

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Minimal\
EventLog

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Minimal\
Primary disk

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Minimal\
vgasave.sys

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Minimal\
{4D36E96F-E325-11CE-BFC1-08002BE10318}

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
DcomLaunch

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
LmHosts

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
PNP Filter

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
TDI

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
{4D36E973-E325-11CE-BFC1-08002BE10318}

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Minimal\
dmboot.sys

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Minimal\
sr.sys

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Minimal\
{4D36E980-E325-11CE-BFC1-08002BE10318}

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
EventLog

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
SCSI Class

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
{745A17A0-74D3-11D0-B6FE-00A0C90F57DA}

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Minimal\
Netlogon

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
NetDDEGroup

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Minimal\
{4D36E967-E325-11CE-BFC1-08002BE10318}

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\
Control\SafeBoot\Network\
{36FC9E60-C465-11CF-8056-444553540000}

Dropping Routine

This worm drops the following files:

  • %System Root%\delrunme.bat
  • %Windows%\mfxixue.ini
  • %System%\wins\svchost.exe
  • %Windows%\Tasks\ÂÌ»¯.bat
  • \192.168.100.1\admin$\hackshen.exe
  • \192.168.100.1\C$\hackshen.exe
  • \192.168.100.1\D$\hackshen.exe
  • \192.168.100.1\E$\hackshen.exe
  • \192.168.100.1\F$\hackshen.exe

(Note: %System Root% is the root folder, which is usually C:\. It is also where the operating system is located.. %Windows% is the Windows folder, which is usually C:\Windows.. %System% is the Windows system folder, which is usually C:\Windows\System32.)

Other Details

This worm connects to the following possibly malicious URL:

  • http://{BLOCKED}9.cn/wm/chajian.exe

This report is generated via an automated analysis system.

  SOLUTION

Minimum Scan Engine:

9.200

Step 1

Before doing any scans, Windows XP, Windows Vista, and Windows 7 users must disable System Restore to allow full scanning of their computers.

Step 2

Delete this registry key

[ Learn More ]

Important: Editing the Windows Registry incorrectly can lead to irreversible system malfunction. Please do this step only if you know how or you can ask assistance from your system administrator. Else, check this Microsoft article first before modifying your computer's registry.

  • In HKEY_CURRENT_USER\Software\Microsoft
    • Speech
  • In HKEY_CURRENT_USER\SOFTWARE\Microsoft\CTF
    • Assemblies

Step 3

Delete this registry value

[ Learn More ]

Important: Editing the Windows Registry incorrectly can lead to irreversible system malfunction. Please do this step only if you know how or you can ask assistance from your system administrator. Else, check this Microsoft article first before modifying your computer's registry.

  • In HKEY_CURRENT_USER\Software\Microsoft\CTF\LangBar
    • ExtraIconsOnMinimized = "1"

Step 4

Restore these modified registry values

[ Learn More ]

Important:Editing the Windows Registry incorrectly can lead to irreversible system malfunction. Please do this only if you know how to or you can seek your system administrator's help. You may also check out this Microsoft article first before modifying your computer's registry.

  • In HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
    • From: ctfmon.exe = "%System%\ctfmon.exe"
      To: ctfmon.exe = ""%Windows%\system32\ctfmon.exe""
  • In HKEY_CURRENT_USER\Software\Microsoft\CTF\Sapilayr
    • From: ProfileInitialized = "0"
      To: ProfileInitialized = ""1""
  • In HKEY_CURRENT_USER\Software\Microsoft\CTF\Sapilayr
    • From: ProfileInitialized = "1"
      To: ProfileInitialized = ""1""
  • In HKEY_CURRENT_USER\Software\Microsoft\CTF\TIP\{DCBD6FA8-032F-11D3-B5B1-00C04FC324A1}\LanguageProfile\0x00000409\{09EA4E4B-46CE-4469-B450-0DE76A435BBB}
    • From: Enable = "0"
      To: Enable = ""1""

Step 5

Search and delete these components

[ Learn More ]
There may be some components that are hidden. Please make sure you check the Search Hidden Files and Folders checkbox in the "More advanced options" option to include all hidden files and folders in the search result.
  • %System Root%\delrunme.bat
  • %Windows%\mfxixue.ini
  • %System%\wins\svchost.exe
  • %Windows%\Tasks\ÂÌ»¯.bat
  • \192.168.100.1\admin$\hackshen.exe
  • \192.168.100.1\C$\hackshen.exe
  • \192.168.100.1\D$\hackshen.exe
  • \192.168.100.1\E$\hackshen.exe
  • \192.168.100.1\F$\hackshen.exe

Step 6

Search and delete these folders

[ Learn More ]
Please make sure you check the Search Hidden Files and Folders checkbox in the More advanced options option to include all hidden folders in the search result.
  • %Program Files%\ÂÌÓ¥PCÍòÄܾ«Áé
  • %Program Files%\ÂÌÓ¥PCÍòÄܾ«Áé\svchost.exe

Step 7

Scan your computer with your Trend Micro product to delete files detected as WORM_CHIVI.SME. If the detected files have already been cleaned, deleted, or quarantined by your Trend Micro product, no further step is required. You may opt to simply delete the quarantined files. Please check this Knowledge Base page for more information.

Step 8

Restore deleted/modified files and/or registry entries from backup

*Note: Only Microsoft-related files/keys/values will be restored. If this malware/grayware also deleted registry keys/values related to programs that are not from Microsoft, please reinstall those programs on your computer.

    • %System%\drivers\etc\hosts

Step 9

Restore this file from backup only Microsoft-related files will be restored. If this malware/grayware also deleted files related to programs that are not from Microsoft, please reinstall those programs on you computer again.

  • %System%\dllcache\ctfmon.exe

Step 10

Restore these deleted registry keys/values from backup

*Note: Only Microsoft-related keys/values will be restored. If the malware/grayware also deleted registry keys/values related to programs that are not from Microsoft, please reinstall those programs on your computer.

  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • AFD
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • Base
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • Boot file system
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • CryptSvc
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • Dhcp
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • dmboot.sys
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • dmload.sys
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • DnsCache
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • File system
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • HelpSvc
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • ipnat.sys
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • LanmanWorkstation
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • Messenger
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • NDIS Wrapper
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • NetBIOS
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • NetBT
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • Netlogon
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot
    • Network
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • NtLmSsp
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • PlugPlay
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • PNP_TDI
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • rdpcdd.sys
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • rdpwd.sys
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • RpcSs
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • sermouse.sys
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • sr.sys
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • Streams Drivers
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • Tcpip
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • tdpipe.sys
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • termservice
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • vgasave.sys
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • WZCSVC
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • {4D36E965-E325-11CE-BFC1-08002BE10318}
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • {4D36E969-E325-11CE-BFC1-08002BE10318}
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • {4D36E96B-E325-11CE-BFC1-08002BE10318}
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • {4D36E972-E325-11CE-BFC1-08002BE10318}
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • {4D36E974-E325-11CE-BFC1-08002BE10318}
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • {4D36E977-E325-11CE-BFC1-08002BE10318}
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • {4D36E97D-E325-11CE-BFC1-08002BE10318}
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • {71A27CDD-812A-11D0-BEC7-08002BE2092F}
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Minimal
    • AppMgmt
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Minimal
    • Boot Bus Extender
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Minimal
    • CryptSvc
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Minimal
    • dmadmin
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Minimal
    • dmio.sys
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Minimal
    • dmserver
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Minimal
    • File system
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Minimal
    • HelpSvc
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Minimal
    • PCI Configuration
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Minimal
    • PNP Filter
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Minimal
    • RpcSs
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Minimal
    • sermouse.sys
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Minimal
    • SRService
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Minimal
    • vga.sys
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Minimal
    • WinMgmt
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Minimal
    • {4D36E965-E325-11CE-BFC1-08002BE10318}
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Minimal
    • {4D36E969-E325-11CE-BFC1-08002BE10318}
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Minimal
    • {4D36E96B-E325-11CE-BFC1-08002BE10318}
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Minimal
    • {4D36E977-E325-11CE-BFC1-08002BE10318}
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Minimal
    • {4D36E97D-E325-11CE-BFC1-08002BE10318}
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Minimal
    • {71A27CDD-812A-11D0-BEC7-08002BE2092F}
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • AppMgmt
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • Browser
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • dmadmin
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • dmserver
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • Filter
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • LanmanServer
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • NDIS
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • NetBIOSGroup
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • NetMan
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • PCI Configuration
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • Primary disk
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • rdsessmgr
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • SharedAccess
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • System Bus Extender
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • tdtcp.sys
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • WinMgmt
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • {4D36E967-E325-11CE-BFC1-08002BE10318}
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • {4D36E96F-E325-11CE-BFC1-08002BE10318}
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • {4D36E975-E325-11CE-BFC1-08002BE10318}
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • {4D36E980-E325-11CE-BFC1-08002BE10318}
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Minimal
    • Base
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Minimal
    • DcomLaunch
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Minimal
    • dmload.sys
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Minimal
    • Filter
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Minimal
    • PlugPlay
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Minimal
    • SCSI Class
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Minimal
    • System Bus Extender
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Minimal
    • {36FC9E60-C465-11CF-8056-444553540000}
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Minimal
    • {4D36E96A-E325-11CE-BFC1-08002BE10318}
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Minimal
    • {4D36E97B-E325-11CE-BFC1-08002BE10318}
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Minimal
    • {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • Boot Bus Extender
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • dmio.sys
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • ip6fw.sys
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • Ndisuio
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • NetworkProvider
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • rdpdd.sys
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • SRService
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • vga.sys
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • {4D36E96A-E325-11CE-BFC1-08002BE10318}
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • {4D36E97B-E325-11CE-BFC1-08002BE10318}
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Minimal
    • Boot file system
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Minimal
    • EventLog
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Minimal
    • Primary disk
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Minimal
    • vgasave.sys
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Minimal
    • {4D36E96F-E325-11CE-BFC1-08002BE10318}
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • DcomLaunch
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • LmHosts
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • PNP Filter
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • TDI
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • {4D36E973-E325-11CE-BFC1-08002BE10318}
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Minimal
    • dmboot.sys
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Minimal
    • sr.sys
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Minimal
    • {4D36E980-E325-11CE-BFC1-08002BE10318}
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • EventLog
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • SCSI Class
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Minimal
    • Netlogon
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • NetDDEGroup
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Minimal
    • {4D36E967-E325-11CE-BFC1-08002BE10318}
  • In HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network
    • {36FC9E60-C465-11CF-8056-444553540000}


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