TSPY_ZBOT.SMQH
PWS:Win32/Zbot.gen!AF (Microsoft); Mal/FakeAV-NS (Sophos); PWS-Zbot.gen.jn (Mcafee)
Windows 2000, Windows XP, Windows Server 2003
Threat Type: Spyware
Destructiveness: No
Encrypted: No
In the wild: Yes
OVERVIEW
This spyware arrives as an attachment to email messages spammed by other malware/grayware or malicious users. It may be downloaded by other malware/grayware/spyware from remote sites. It may be unknowingly downloaded by a user while visiting malicious websites.
It may be injected into processes running in memory.
It attempts to steal sensitive online banking information, such as user names and passwords. This routine risks the exposure of the user's account information, which may then lead to the unauthorized use of the stolen data. It attempts to steal information, such as user names and passwords, used when logging into certain banking or finance-related websites.
It deletes itself after execution.
TECHNICAL DETAILS
174,080 bytes
EXE
Yes
07 Sep 2011
Arrival Details
This spyware arrives as an attachment to email messages spammed by other malware/grayware or malicious users.
It may be downloaded by other malware/grayware/spyware from remote sites.
It may be unknowingly downloaded by a user while visiting malicious websites.
It may be downloaded from the following remote sites:
- http://{BLOCKED}emical.com/w.php?f=55&e=3
Installation
This spyware drops the following files:
- %User Profile%\Application Data\{random2}\{random filename}.{random} - contains encrypted stolen data
(Note: %User Profile% is the current user's profile folder, which is usually C:\Documents and Settings\{user name} on Windows 2000, XP, and Server 2003, or C:\Users\{user name} on Windows Vista and 7.)
It drops the following copies of itself into the affected system:
- %User Profile%\Application Data\{random1}\{random filename}.exe
(Note: %User Profile% is the current user's profile folder, which is usually C:\Documents and Settings\{user name} on Windows 2000, XP, and Server 2003, or C:\Users\{user name} on Windows Vista and 7.)
It creates the following folders:
- %User Profile%\Application Data\{random1}
- %User Profile%\Application Data\{random2}
(Note: %User Profile% is the current user's profile folder, which is usually C:\Documents and Settings\{user name} on Windows 2000, XP, and Server 2003, or C:\Users\{user name} on Windows Vista and 7.)
It may be injected into processes running in memory.
Autostart Technique
This spyware adds the following registry entries to enable its automatic execution at every system startup:
HKEY_CURRENT_USER\Software\Microsoft\
Windows\CurrentVersion\Run
{GUID of mount point of %Windows%} = %User Profile%\Application Data\{random1}\{random filename}.exe
Other System Modifications
This spyware adds the following registry keys:
HKEY_CURRENT_USER\Software\Microsoft\
{random}
Information Theft
This spyware monitors the Internet Explorer (IE) activities of the affected system, specifically the address bar or title bar. It recreates a legitimate website with a spoofed login page if a user visits banking sites with the following strings in the address bar or title bar:
- *.facebook.com/*
- *.microsoft.com/*
- *.myspace.com/*
- *.twitter.com/*
- *.youtube.com/*
- *abcjmp.com*
- *bebo.com*
- *chat.*
- *erate/eventreport.asp*
- *hi5.com
- *hotbar.com*
- *http://musicservices.myspacecdn.com*
- *mcafee.com*
- *mochiads.com
- *mochiads.com!*nasza-klasa.pl*
- *musicservices.myspacecdn.com*
- *my-etrust.com*
- *nasza-klasa.pl*
- *punjabijanta.com/*
- *scanscout.com*
- *streamstats1.blinkx.com*
- https://*.cedacri.it/*
- https://*.ebanking-services.com/*/signin.aspxauthTkn
- https://*.mcafee.com/*
- https://53.com/
- https://accountonline.com/
- https://authmaster.nationalcity.com/tmgmt/
- https://bancopostaimpresaonline.poste.it/bpiol/lastFortyMovementsBalance.do?method=loadLastFortyMovementList
- https://banking.sparda.de/wps/spardamodern-banking
- https://bankofamerica.com/
- https://chase.com/
- https://chatserver.comm100.com/*
- https://citibank.com/
- https://client.schwab.com/accounts/summary/summary.aspx
- https://clients4.google.com/*
- https://cm.netteller.com/login2008/Authentication/Views/Login.aspx
- https://dbonline.deutsche-bank.it/*
- https://fx.sbisec.co.jp/*
- https://hbnet1.cedacri.it/06045/*
- https://it.mcafee.com*
- https://login.yahoo.com/
- https://mail.google.com/mail/?shva=
- https://mail.goole.com/*
- https://market.android.com/account
- https://match2.me.dium.com/*
- https://mfasa.chase.com/
- https://online.wellsfargo.com/das/cgi-bin/session.cgi
- https://onlinebanking.capitalone.com/
- https://onlinebanking.wachovia.com/myAccounts.aspx
- https://paypal.com/
- https://pnc.com/
- https://qweb.quercia.com/*
- https://regions.com/
- https://server.iad.liveperson.net/*
- https://suntrust.com/PersonalBanking
- https://suntrust.com/portal
- https://telematici.agenziaentrate.gov.it*
- https://us.hsbc.com/
- https://usaa.com/
- https://usbank.com/
- https://wellsfargo.com/
- https://www.1fbusa.com/
- https://www.autobus.it*
- https://www.bancagenerali.it/*
- https://www.csebo.it/*
- https://www.direktprint.de/*
- https://www.macys.com/
- https://www.myaccountaccess.com/onlineCard/
- https://www.myaccountaccess.com/onlineCard/AcctSummary.aspx
- https://www.myaccountaccess.com/onlineCard/postLogin.do?phase=start
- https://www.mycardstatement.com/AcctSummary.aspx
- https://www.nordstromcard.com/fdr_nr.service?TRANTYPE
- https://www.nordstromcard.com/fdr_nr.service?TRANTYPEU
- https://www.partnercardservices.com/ecare/control/generic.js
- https://www.partnercardservices.com/ecare/customerservice/updatepersonalinfo?&locale=en_US&brand=RZ_500_501
- https://www.partnercardservices.com/ecare/viewaccount
- https://www.partnercardservices.com/ecare/viewaccount?
- https://www.paypal.com/
- https://www.pnccardservicesonline.com/pages/AccountSummary.aspx
- https://www.sparkasse.it/*
- https://www.statementlook.com/fdr_ge.service?TRANTYPE
- https://www.statementlook.com/fdr_ge.service?TRANTYPEU
- https://www.usbank.com/internetBanking/RequestRouter
- https://www.vodafone.it/*
- https://www3.csebo.it/*
- www.gbw-gruppe.de
It attempts to steal sensitive online banking information, such as user names and passwords. This routine risks the exposure of the user's account information, which may then lead to the unauthorized use of the stolen data.
It accesses the following site to download its configuration file:
- {BLOCKED}.{BLOCKED}.4.120
- {BLOCKED}.{BLOCKED}.108.227
- {BLOCKED}.{BLOCKED}.2.142
- {BLOCKED}.{BLOCKED}.33.213
- {BLOCKED}.{BLOCKED}.82.126
- {BLOCKED}.{BLOCKED}.186.114
- {BLOCKED}.{BLOCKED}.114.123
- {BLOCKED}.{BLOCKED}.118.167
- {BLOCKED}.{BLOCKED}.41.162
- {BLOCKED}.{BLOCKED}.105.183
- {BLOCKED}.{BLOCKED}.219.203
- {BLOCKED}.{BLOCKED}.119.48
- {BLOCKED}.{BLOCKED}.226.168
- {BLOCKED}.{BLOCKED}.220.62
- {BLOCKED}.{BLOCKED}.17.22
- {BLOCKED}.{BLOCKED}.116.164
- {BLOCKED}.{BLOCKED}.61.110
- {BLOCKED}.{BLOCKED}.153.19
- {BLOCKED}.{BLOCKED}.142.187
- {BLOCKED}.{BLOCKED}.211.100
Note that the list may change anytime.
It attempts to steal information from the following banks and/or other financial institutions:
- Auto Bus
- Banca Generali
- Bebo
- Blinx
- CA Technologies
- Comm100
- Csebo
- Deutsche Bank
- Gruppo Cedacri
- HB-Next
- Hi5
- Hotbar
- McAfee
- Microsoft
- Mochi Media
- Myspace
- NK Community Service
- Online CopyShop
- PosteItaliane
- Punjabi Janta Forums
- Revenue Agency
- SBI Securities
- SEB
- ScanScout
- South Tyrolean Sparkasse AG
- Vodafone
- Youtube
- db Corporate Banking Web
- 1FBUSA
- Android Market
- Bank of America
- Capital One Online Banking
- Charles Schwab
- Chase
- Citibank
- Citi® Credit Cards
- Fifth Third Bank
- GBW-Gruppe
- GEMoney
- HSBC
- Macys
- NetTeller
- Nordstrom Card Services
- Online Account Access
- PNC Bank
- PNC Card Services Online
- Partner Card Services
- Paypal
- Regions
- Sparda Net Banking
- Sun Trust
- U.S. Bank
- U.S. Bank Internet Banking
- USAA
- Wells Fargo
- Yahoo
Stolen Information
This spyware sends the gathered information via HTTP POST to the following URL:
- http://{BLOCKED}lertmos.com/gameover2.php
- http://{BLOCKED}ncientmos.com/gameover2.php
Other Details
This spyware deletes itself after execution.
SOLUTION
9.200
8.462.17
30 Sep 2011
8.463.00
30 Sep 2011
Step 1
Before doing any scans, Windows XP, Windows Vista, and Windows 7 users must disable System Restore to allow full scanning of their computers.
Step 2
Scan your computer with your Trend Micro product and note files detected as TSPY_ZBOT.SMQH
Step 3
Restart in Safe Mode
Step 4
Delete this registry value
Important: Editing the Windows Registry incorrectly can lead to irreversible system malfunction. Please do this step only if you know how or you can ask assistance from your system administrator. Else, check this Microsoft article first before modifying your computer's registry.
- In HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
- {GUID of mount point of %Windows%} = %User Profile%\Application Data\{random1}\{random filename}.exe
- {GUID of mount point of %Windows%} = %User Profile%\Application Data\{random1}\{random filename}.exe
Step 5
Delete this registry key
Important: Editing the Windows Registry incorrectly can lead to irreversible system malfunction. Please do this step only if you know how or you can ask assistance from your system administrator. Else, check this Microsoft article first before modifying your computer's registry. Before you could do this, you must restart in Safe Mode. For instructions on how to do this, you may refer to this page If the preceding step requires you to restart in safe mode, you may proceed to edit the system registry.
- In HKEY_CURRENT_USER\Software\Microsoft\
- {random}
- {random}
Step 6
Search and delete this folder
- %User Profile%\Application Data\{random1}
Step 7
Restart in normal mode and scan your computer with your Trend Micro product for files detected as TSPY_ZBOT.SMQH. If the detected files have already been cleaned, deleted, or quarantined by your Trend Micro product, no further step is required. You may opt to simply delete the quarantined files. Please check this Knowledge Base page for more information.
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