TROJ_ESTIWIR.P

To restart in Safe Mode:

• For Windows 2000 users

1. Restart your computer.
2. Press F8 when you see the Starting Windows bar at the bottom of the screen.
3. Choose the Safe Mode option from the Windows Advanced Options menu then press Enter.

• For Windows XP users

1. Restart your computer.
2. Press F8 after the Power-On Self Test (POST) routine is done. If the Windows Advanced Options menu does not appear, try restarting then pressing F8 several times when the POST screen appears.
3. Choose the Safe Mode option from the Windows Advanced Options menu then press Enter.

• For Windows Server 2003 users

1. Restart your computer.
2. Press F8 after Windows starts up. If the Windows Advanced Options menu does not appear, try restarting again and pressing F8 several times afterward.
3. On the Windows Advanced Option menu, use the arrow keys to select Safe Mode then press Enter.

• For Windows Vista, Windows 7, and Windows Server 2008 users

1. Restart your computer.
2. Press F8 after the Power-On Self Test (POST) routine is done. If the Advanced Boot Options menu does not appear, try restarting and then pressing F8 several times after the POST screen is displayed.
3. On the Advanced Boot Options menu, use the arrow keys to select the Safe Mode option, and then press Enter.

• For Windows 8, Windows 8.1, and Windows Server 2012 users

1. Access the Charms bar by moving your mouse pointer to the upper right corner of the screen.
2. Move your mouse pointer down and click Settings>Change your PC Settings.
3. In the left panel, click General.
4. In the right panel, scroll down to the bottom to find the Advanced startup section, then click the Restart now button and wait for the system to restart.
5. In the Advanced Startup menu, click Troubleshoot>Advanced Options>Startup Settings>Restart and wait for the system to restart.
6. In the Startup Settings menu, press 4 to enable safe mode.

To delete the registry key this malware/grayware created:

1. Open Registry Editor.
   » For Windows 2000, Windows XP, and Windows Server 2003 users, click Start>Run, type regedit in the text box provided, and then press Enter.
   » For Windows Vista, Windows 7, and Windows Server 2008 users, click the Start button, type regedit in the Search input field then press Enter.
   » For Windows 8, Windows 8.1, and Windows Server 2012 users, right-click on the lower left corner of the screen, click Run, type regedit in the text box provided, and then press Enter.
2. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>System>CurrentControlSet>Services
3. Still in the left panel, locate and delete the key:
   6eb8fa5d
4. Again Still in the left panel, locate and delete the key:
   1213cfdb
5. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Classes>AppID
6. Still in the left panel, locate and delete the key:
   {33843C8D-C52F-4661-B3E9-34E012BA97F8}
7. Again Still in the left panel, locate and delete the key:
   poppins.DLL
8. In the left panel, double-click the following:
   HKEY_CLASSES_ROOT
9. Still in the left panel, locate and delete the key:
   poppins.poppins_Obj.1
10. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>poppins.poppins_Obj.1
11. Still in the left panel, locate and delete the key:
    CLSID
12. Again Still in the left panel, locate and delete the key:
    poppins.poppins_Obj
13. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>poppins.poppins_Obj
14. Still in the left panel, locate and delete the key:
    CLSID
15. Again Still in the left panel, locate and delete the key:
    CurVer
16. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>CLSID
17. Still in the left panel, locate and delete the key:
    {897A1BC8-4CF0-48F7-AD60-6BF6D5D5B347}
18. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>CLSID>{897A1BC8-4CF0-48F7-AD60-6BF6D5D5B347}
19. Still in the left panel, locate and delete the key:
    ProgID
20. Again Still in the left panel, locate and delete the key:
    VersionIndependentProgID
21. Again Still in the left panel, locate and delete the key:
    Programmable
22. Again Still in the left panel, locate and delete the key:
    InprocServer32
23. Again Still in the left panel, locate and delete the key:
    TypeLib
24. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion>Explorer
25. Still in the left panel, locate and delete the key:
    Browser Helper Objects
26. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>TypeLib
27. Still in the left panel, locate and delete the key:
    {36434A45-ADF6-4A9D-A5F5-FE1B7C7C833D}
28. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>TypeLib>{36434A45-ADF6-4A9D-A5F5-FE1B7C7C833D}
29. Still in the left panel, locate and delete the key:
    1.0
30. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>TypeLib>{36434A45-ADF6-4A9D-A5F5-FE1B7C7C833D}>1.0
31. Still in the left panel, locate and delete the key:
    FLAGS
32. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>TypeLib>{36434A45-ADF6-4A9D-A5F5-FE1B7C7C833D}>1.0>0
33. Still in the left panel, locate and delete the key:
    win32
34. Again Still in the left panel, locate and delete the key:
    HELPDIR
35. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>Interface
36. Still in the left panel, locate and delete the key:
    {33552FEB-9696-463B-8890-321E87DEB830}
37. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>Interface>{33552FEB-9696-463B-8890-321E87DEB830}
38. Still in the left panel, locate and delete the key:
    ProxyStubClsid
39. Again Still in the left panel, locate and delete the key:
    ProxyStubClsid32
40. Again Still in the left panel, locate and delete the key:
    TypeLib
41. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>poppin
42. Still in the left panel, locate and delete the key:
    dinto
43. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software
44. Still in the left panel, locate and delete the key:
    searchlinenc
45. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>Software>Microsoft>Windows>CurrentVersion>Uninstall
46. Still in the left panel, locate and delete the key:
    PoppinSearch uninstall
47. In the left panel, double-click the following:
    HKEY_CLASSES_ROOT>CLSID
48. Still in the left panel, locate and delete the key:
    HOOK_ID
49. Again Still in the left panel, locate and delete the key:
    SYS_DLL
50. In the left panel, double-click the following:
    HKEY_CURRENT_USER>software
51. Still in the left panel, locate and delete the key:
    Exchangaps
52. Close Registry Editor.

To delete the registry value this malware/grayware created:

1. Open Registry Editor.
   » For Windows 2000, Windows XP, and Windows Server 2003 users, click Start>Run, type regedit in the text box provided, and then press Enter.
   » For Windows Vista, Windows 7, and Windows Server 2008 users, click the Start button, type regedit in the Search input field then press Enter.
   » For Windows 8, Windows 8.1, and Windows Server 2012 users, right-click on the lower-left corner of the screen, click Run, type regedit in the text box provided, and then press Enter.
2. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>Run
3. In the right panel, locate and delete the entry:
   PoppinSearchUpDates = "%Program Files%\PoppinSearch\poppind.exe"
4. Again In the right panel, locate and delete the entry:
   PoppinSearch = "%Program Files%\PoppinSearch\poppins.exe Runcmd"
5. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Classes>AppID>poppins.DLL
6. In the right panel, locate and delete the entry:
   AppID = "{33843C8D-C52F-4661-B3E9-34E012BA97F8}"
7. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Classes>CLSID>{897A1BC8-4CF0-48F7-AD60-6BF6D5D5B347}>InprocServer32
8. In the right panel, locate and delete the entry:
   ThreadingModel = "Apartment"
9. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Classes>CLSID>{897A1BC8-4CF0-48F7-AD60-6BF6D5D5B347}
10. In the right panel, locate and delete the entry:
    AppID = "{33843C8D-C52F-4661-B3E9-34E012BA97F8}"
11. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion>Explorer>Browser Helper Objects>{897A1BC8-4CF0-48F7-AD60-6BF6D5D5B347}
12. In the right panel, locate and delete the entry:
    NoExplorer = "1"
13. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>Interface>{33552FEB-9696-463B-8890-321E87DEB830}>TypeLib
14. In the right panel, locate and delete the entry:
    Version = "1.0"
15. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>poppin>dinto
16. In the right panel, locate and delete the entry:
    Ver_Sb1 = "20141117"
17. Again In the right panel, locate and delete the entry:
    Ver_Sb2 = "20141117"
18. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>searchlinenc
19. In the right panel, locate and delete the entry:
    verupin = "20141117"
20. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>poppin
21. In the right panel, locate and delete the entry:
    cid = "poppin_c"
22. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion>Uninstall>PoppinSearch uninstall
23. In the right panel, locate and delete the entry:
    DisplayName = "Poppin Search"
24. Again In the right panel, locate and delete the entry:
    UninstallString = "%Program Files%\PoppinSearch\uninstall.exe "
25. Again In the right panel, locate and delete the entry:
    DisplayIcon = "%Program Files%\PoppinSearch\uninstall.exe "
26. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>CLSID>HOOK_ID
27. In the right panel, locate and delete the entry:
    name = "e290.exe"
28. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SYSTEM>ControlSet001>Services>6eb8fa5d
29. In the right panel, locate and delete the entry:
    Type = "1"
30. Again In the right panel, locate and delete the entry:
    ErrorControl = "1"
31. Again In the right panel, locate and delete the entry:
    Start = "1"
32. Again In the right panel, locate and delete the entry:
    ImagePath = "\??\%System%\drivers\6eb8fa5d.sys"
33. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>CLSID>SYS_DLL
34. In the right panel, locate and delete the entry:
    name = "tJgHlydfT.dll"
35. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SYSTEM>ControlSet001>Services>1213cfdb
36. In the right panel, locate and delete the entry:
    Type = "1"
37. Again In the right panel, locate and delete the entry:
    ErrorControl = "1"
38. Again In the right panel, locate and delete the entry:
    Start = "1"
39. Again In the right panel, locate and delete the entry:
    ImagePath = "\??\%System%\drivers\1213cfdb.sys"
40. Again In the right panel, locate and delete the entry:
    poppinddcdata = "20141124"
41. Close Registry Editor.

To manually delete a malware/grayware file from an affected system:

• For Windows 2000, Windows XP, and Windows Server 2003:

1. Right-click Start then click Search....
2. In the File name* input box, type the following:
   
   • %User Temp%\e290.exe
   • %User Temp%\nsn6.tmp
   • %User Temp%\nsx8.tmp\KillProcDLL.dll
   • %User Temp%\nsx8.tmp\FindProcDLL.dll
   • %Program Files%\PoppinSearch\poppins.dll
   • %Program Files%\PoppinSearch\poppind.exe
   • %Program Files%\PoppinSearch\poppins.exe
   • %User Temp%\nsx8.tmp\version.dll
   • %Program Files%\PoppinSearch\uninstall.exe
   • %User Temp%\nsx8.tmp\DLLWebCount.dll
   • %User Temp%\nsx8.tmp\SelfDelete.dll
   • \DelUS.bat
   • %User Temp%\A1.zip
   • %User Temp%\B1.zip
   • %User Temp%\C1.zip
   • %User Temp%\D1.zip
   • %User Temp%\yhsys\doit.rar
   • %System%\drivers\6eb8fa5d.sys
   • %User Temp%\yDy8he.dll
   • %User Temp%\tJgHlydfT.dll
   • %System%\drivers\1213cfdb.sys
   • %System%\ws2tcpip.dll
   • %System%\midimap.dll
3. In the Look In drop-down list, select My Computer then press Enter.
4. Once located, select the file then press SHIFT+DELETE to delete it.
   *Note: The file name input box title varies depending on the Windows version (e.g. Search for files or folders named or All or part of the file name.).

• For Windows Vista, Windows 7, Windows Server 2008, Windows 8, Windows 8.1, and Windows Server 2012:

1. Open a Windows Explorer window.
   • For Windows Vista, 7, and Server 2008 users, click Start>Computer.
   • For Windows 8, 8.1, and Server 2012 users, right-click on the lower left corner of the screen,then click File Explorer.
2. In the Search Computer/This PC input box, type:
   
   • %User Temp%\e290.exe
   • %User Temp%\nsn6.tmp
   • %User Temp%\nsx8.tmp\KillProcDLL.dll
   • %User Temp%\nsx8.tmp\FindProcDLL.dll
   • %Program Files%\PoppinSearch\poppins.dll
   • %Program Files%\PoppinSearch\poppind.exe
   • %Program Files%\PoppinSearch\poppins.exe
   • %User Temp%\nsx8.tmp\version.dll
   • %Program Files%\PoppinSearch\uninstall.exe
   • %User Temp%\nsx8.tmp\DLLWebCount.dll
   • %User Temp%\nsx8.tmp\SelfDelete.dll
   • \DelUS.bat
   • %User Temp%\A1.zip
   • %User Temp%\B1.zip
   • %User Temp%\C1.zip
   • %User Temp%\D1.zip
   • %User Temp%\yhsys\doit.rar
   • %System%\drivers\6eb8fa5d.sys
   • %User Temp%\yDy8he.dll
   • %User Temp%\tJgHlydfT.dll
   • %System%\drivers\1213cfdb.sys
   • %System%\ws2tcpip.dll
   • %System%\midimap.dll
3. Once located, select the file then press SHIFT+DELETE to delete it.
   *Note: Read the following Microsoft page if these steps do not work on Windows 7.

To delete malware/grayware/spyware folders:

For Windows 2000, Windows XP, and Windows Server 2003:

1. Right-click Start then click Search... or Find..., depending on the version of Windows you are running.
2. In the File name* input box, type:
   
   • %System Root%\DOCUME~1
   • %System Root%\DOCUME~1\Wilbert
   • %User Profile%\LOCALS~1
   • %User Temp%\nsx8.tmp
   • %Program Files%\PoppinSearch
   • %User Temp%\yhsys
3. In the Look In drop-down list, select My Computer, then press Enter.
4. Once located, select the folder then press SHIFT+DELETE to permanently delete the folder.
5. Repeat steps 2 to 4 for the remaining folders:
   • %System Root%\DOCUME~1
   • %System Root%\DOCUME~1\Wilbert
   • %User Profile%\LOCALS~1
   • %User Temp%\nsx8.tmp
   • %Program Files%\PoppinSearch
   • %User Temp%\yhsys
   *Note: The file name input box title varies depending on the Windows version (e.g. Search for files or folders named or All or part of the file name.).

For Windows Vista, Windows 7, Windows Server 2008, Windows 8, Windows 8.1, and Windows Server 2012:

1. Open a Windows Explorer window.
   • For Windows Vista, 7, and Server 2008 users, click Start>Computer.
   • For Windows 8, 8.1, and Server 2012 users, right-click on the lower left corner of the screen, then click File Explorer.
2. In the Search Computer/This PC input box, type:
   
   • %System Root%\DOCUME~1
   • %System Root%\DOCUME~1\Wilbert
   • %User Profile%\LOCALS~1
   • %User Temp%\nsx8.tmp
   • %Program Files%\PoppinSearch
   • %User Temp%\yhsys
3. Once located, select the file then press SHIFT+DELETE to permanently delete the folder.
4. Repeat steps 2-3 for the remaining folders:
   • %System Root%\DOCUME~1
   • %System Root%\DOCUME~1\Wilbert
   • %User Profile%\LOCALS~1
   • %User Temp%\nsx8.tmp
   • %Program Files%\PoppinSearch
   • %User Temp%\yhsys
   *Note: Read the following Microsoft page if these steps do not work on Windows 7.