TROJ_AGENT_040382.TOMB

To restart in Safe Mode:

• For Windows 2000 users

1. Restart your computer.
2. Press F8 when you see the Starting Windows bar at the bottom of the screen.
3. Choose the Safe Mode option from the Windows Advanced Options menu then press Enter.

• For Windows XP users

1. Restart your computer.
2. Press F8 after the Power-On Self Test (POST) routine is done. If the Windows Advanced Options menu does not appear, try restarting then pressing F8 several times when the POST screen appears.
3. Choose the Safe Mode option from the Windows Advanced Options menu then press Enter.

• For Windows Server 2003 users

1. Restart your computer.
2. Press F8 after Windows starts up. If the Windows Advanced Options menu does not appear, try restarting again and pressing F8 several times afterward.
3. On the Windows Advanced Option menu, use the arrow keys to select Safe Mode then press Enter.

To delete the registry key this malware/grayware created:

1. Open Registry Editor. Click Start>Run, type REGEDIT, then press Enter.
2. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software>AppDataLow
3. Still in the left panel, locate and delete the key:
   ArcadeWeb
4. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>Uninstall
5. Still in the left panel, locate and delete the key:
   Google Chrome
6. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>Software>Microsoft>Windows>CurrentVersion>Uninstall
7. Still in the left panel, locate and delete the key:
   Google Chrome
8. Again Still in the left panel, locate and delete the key:
   Arcadeweb
9. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>HARDWARE>DESCRIPTION>System
10. Still in the left panel, locate and delete the key:
    BIOS
11. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>AppID
12. Still in the left panel, locate and delete the key:
    {94C3E25B-C973-4A17-B80D-207BD978DB23}
13. Again Still in the left panel, locate and delete the key:
    ExplorerPlugin.DLL
14. In the left panel, double-click the following:
    HKEY_CLASSES_ROOT
15. Still in the left panel, locate and delete the key:
    ExplorerPlugin.Extension.1
16. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>ExplorerPlugin.Extension.1
17. Still in the left panel, locate and delete the key:
    CLSID
18. Again Still in the left panel, locate and delete the key:
    ExplorerPlugin.Extension
19. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>ExplorerPlugin.Extension
20. Still in the left panel, locate and delete the key:
    CLSID
21. Again Still in the left panel, locate and delete the key:
    CurVer
22. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>CLSID
23. Still in the left panel, locate and delete the key:
    {78919608-B066-4B5A-B248-38E12A783E05}
24. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>CLSID>{78919608-B066-4B5A-B248-38E12A783E05}
25. Still in the left panel, locate and delete the key:
    ProgID
26. Again Still in the left panel, locate and delete the key:
    VersionIndependentProgID
27. Again Still in the left panel, locate and delete the key:
    Programmable
28. Again Still in the left panel, locate and delete the key:
    InprocServer32
29. Again Still in the left panel, locate and delete the key:
    TypeLib
30. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion>Explorer
31. Still in the left panel, locate and delete the key:
    Browser Helper Objects
32. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>TypeLib
33. Still in the left panel, locate and delete the key:
    {A670E878-A272-443D-BD19-ED0A9BFD3FD8}
34. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>TypeLib>{A670E878-A272-443D-BD19-ED0A9BFD3FD8}
35. Still in the left panel, locate and delete the key:
    1.0
36. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>TypeLib>{A670E878-A272-443D-BD19-ED0A9BFD3FD8}>1.0
37. Still in the left panel, locate and delete the key:
    FLAGS
38. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>TypeLib>{A670E878-A272-443D-BD19-ED0A9BFD3FD8}>1.0>0
39. Still in the left panel, locate and delete the key:
    win32
40. Again Still in the left panel, locate and delete the key:
    HELPDIR
41. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>Interface
42. Still in the left panel, locate and delete the key:
    {5F280841-8023-4BE6-9A4F-184D3E79A785}
43. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>Interface>{5F280841-8023-4BE6-9A4F-184D3E79A785}
44. Still in the left panel, locate and delete the key:
    ProxyStubClsid
45. Again Still in the left panel, locate and delete the key:
    ProxyStubClsid32
46. Again Still in the left panel, locate and delete the key:
    TypeLib
47. Again Still in the left panel, locate and delete the key:
    {B69460A1-2DBB-4980-8F30-44231D69AEFA}
48. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>Interface>{B69460A1-2DBB-4980-8F30-44231D69AEFA}
49. Still in the left panel, locate and delete the key:
    ProxyStubClsid
50. Again Still in the left panel, locate and delete the key:
    ProxyStubClsid32
51. Again Still in the left panel, locate and delete the key:
    TypeLib
52. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE
53. Still in the left panel, locate and delete the key:
    FCTB000060231
54. Close Registry Editor.

To delete the registry value this malware/grayware created:

1. Open Registry Editor. Click Start>Run, type REGEDIT, then press Enter.
2. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion>Run
3. In the right panel, locate and delete the entry:
   AW TrayIcon = "RunDll32.exe %Program Files%\ArcadeWeb\arcadeweb32.dll, RunTrayIcon"
4. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software>AppDataLow>ArcadeWeb
5. In the right panel, locate and delete the entry:
   autoupd = "1"
6. Again In the right panel, locate and delete the entry:
   snoozetime = "{random values}"
7. Again In the right panel, locate and delete the entry:
   updatcncl = "0"
8. Again In the right panel, locate and delete the entry:
   updtcnt = "0"
9. Again In the right panel, locate and delete the entry:
   updtfailed = "0"
10. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion>Uninstall>Arcadeweb
11. In the right panel, locate and delete the entry:
    DisplayName = "ArcadeWeb"
12. Again In the right panel, locate and delete the entry:
    UninstallString = "%Program Files%\ArcadeWeb\awun.exe"
13. Again In the right panel, locate and delete the entry:
    DisplayIcon = "%Program Files%\ArcadeWeb\awun.exe"
14. Again In the right panel, locate and delete the entry:
    ait = "{random values}"
15. Again In the right panel, locate and delete the entry:
    lcd = "336"
16. Again In the right panel, locate and delete the entry:
    tck = "KzAFa41951ZGycgLPESN"
17. Again In the right panel, locate and delete the entry:
    uid = "2afa8604-0640-4ec5-95f8-86a78660606a"
18. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>AppID>ExplorerPlugin.DLL
19. In the right panel, locate and delete the entry:
    AppID = "{94C3E25B-C973-4A17-B80D-207BD978DB23}"
20. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>CLSID>{78919608-B066-4B5A-B248-38E12A783E05}>InprocServer32
21. In the right panel, locate and delete the entry:
    ThreadingModel = "Apartment"
22. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion>Explorer>Browser Helper Objects>{78919608-B066-4B5A-B248-38E12A783E05}
23. In the right panel, locate and delete the entry:
    NoExplorer = "1"
24. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>Interface>{5F280841-8023-4BE6-9A4F-184D3E79A785}>TypeLib
25. In the right panel, locate and delete the entry:
    Version = "1.0"
26. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>Interface>{B69460A1-2DBB-4980-8F30-44231D69AEFA}>TypeLib
27. In the right panel, locate and delete the entry:
    Version = "1.0"
28. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Microsoft>Internet Explorer>Main
29. In the right panel, locate and delete the entry:
    Enable Browser Extensions = "yes"
30. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>FCTB000060231
31. In the right panel, locate and delete the entry:
    FirstLaunch = "0"
32. Close Registry Editor.

To delete malware/grayware component files:

1. Search for the following files:
   
   • %User Temp%\OCSetupHlp.dll
   • %Program Files%\ArcadeWeb\arcadeweb32.dll
   • %User Profile%\textlinks@arcadeweb.com\chrome.manifest
   • %User Profile%\textlinks@arcadeweb.com\install.rdf
   • %User Profile%\Chrome\awtextlinks.jar
   • %User Profile%\components\arcadewebfirefox.dll
   • %User Profile%\components\arcadewebfirefox2.dll
   • %User Profile%\components\arcadewebfirefox3.dll
   • %User Profile%\components\arcadewebfirefox.xpt
   • %Program Files%\ArcadeWeb\awun.exe
   • %User Temp%\dpinst.exe
   • %User Temp%\nsr2.tmp\UserInfo.dll
   • %User Temp%\nsr2.tmp\options.ini
   • %User Temp%\nsr2.tmp\gplunger.dll
   • %User Temp%\nsr2.tmp\nsisFirewall.dll
   • %User Temp%\nsr2.tmp\InetLoad.dll
   • %User Temp%\nsr2.tmp\frtb_static_files.cab
   
   Note: To do a search for the following files, right-click Start then click Search... or Find..., depending on the version of Windows you are running. For each file to be deleted, type its file name in the Named input box. In the Look In drop-down list, select My Computer, then press Enter.
2. Once located, select the file then press SHIFT+DELETE to permanently delete the file.
3. Repeat the said steps for all files listed.

To delete malware/grayware folders:

1. Right-click Start then click Search... or Find..., depending on the version of Windows you are running.
2. In the Named input box, type:
   
   • %Program Files%\ArcadeWeb
   • %User Profile%\Application Data\Mozilla
   • %User Profile%\Mozilla\Extensions
   • %User Profile%\Extensions\{ec8030f7-c20a-464f-9b0e-13a3a9e97384}
   • %User Profile%\{ec8030f7-c20a-464f-9b0e-13a3a9e97384}\textlinks@arcadeweb.com
   • %User Profile%\textlinks@arcadeweb.com\Chrome
   • %User Profile%\textlinks@arcadeweb.com\components
   • %System Root%\DOCUME~1
   • %System Root%\DOCUME~1\ADMINI~1
   • %User Profile%\LOCALS~1
   • %User Temp%\nsr2.tmp
   • %Program Files%\Dogpile Bundle Toolbar
3. In the Look In drop-down list, select My Computer, then press Enter.
4. Once located, select the folder then press SHIFT+DELETE to permanently delete the folder.
5. Repeat the said steps for all folders listed.