TROJ_DLOADER.PRU

To terminate the malware/grayware process:

1. Scan your computer with your Trend Micro product and take note of the name of the malware/grayware/spyware detected.
2. Open Windows Task Manager.
   • For Windows 2000, XP, and Server 2003 users, press
   CTRL+SHIFT+ESC, then click the Processes tab.
3. In the list of running programs, locate a malware/grayware/spyware file detected earlier.
4. Select the detected files, then press either the End Task or the End Process button, depending on the version of Windows you are using.
5. Do the same for the remaining detected malware/grayware/spyware files in the list of running programs.
6. To check if the malware/grayware/spyware process has been terminated, close Task Manager, and then open it again.
7. Close Task Manager.

To delete the registry key this malware/grayware created:

1. Open Registry Editor. Click Start>Run, type REGEDIT, then press Enter.
2. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software
3. Still in the left panel, locate and delete the key:
   Sony
4. Close Registry Editor.

To delete the registry value this malware/grayware created:

1. Open Registry Editor. Click Start>Run, type REGEDIT, then press Enter.
2. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
3. In the right panel, locate and delete the entry:
   SonyAgent = "{malware path and filename}"
4. Close Registry Editor.

To delete the malware/grayware/spyware file:

1. Right-click Start then click Search... or Find..., depending on the version of Windows you are running.
2. In the Named input box, type:
   
   • %Temp%\temp{random number}.exe
3. In the Look In drop-down list, select My Computer, then press Enter.
4. Once located, select the file then press SHIFT+DELETE to permanently delete the file.