PE_SALITY.MCU

To identify and delete of malware/grayware files:

• On Windows XP and Server 2003 systems:

1. Insert your Windows Installation CD in your CD-rom.
2. Press the restart button of your computer.
3. When prompted, press any key to boot from the CD.
4. When prompted on the Main Menu, type r to enter the recovery console.
   (Note: On Windows 2000, after pressing r, type c to choose the Recovery Console in the repair options screen.)
5. When prompted, type your administrator password to log on.
6. Once logged in, type the drive that contains Windows in the command prompt that appears, then press Enter.
7. Type the drive that contains Windows, then press Enter.
8. Type the following, then press Enter:
   SET AllowAllPaths = TRUE
   del {malware/grayware path and file name}
9. Repeat the above procedure for all files detected earlier.
10. Type exit to restart the system.

• On Windows Vista, 7, and Server 2008 systems:

1. Insert your Windows Installation DVD in the DVD drive, then restart your computer.
2. When prompted, press any key to boot from the DVD.
3. Depending on your Windows Installation DVD, you might be required to select the installation language. Then on the Install Windows window, choose your language, locale, and keyboard layout or input method. Click Next, then click Repair your computer.
4. Select Use recovery tools that can help fix problems starting Windows. Select your installation of Windows. Click Next.
5. If the Startup Repair window appears, click Cancel, Yes, then Finish.
6. In the System Recovery Options window, click Command Prompt.
7. In the Command Prompt window, type the following then press Enter:
   BootRec.exe /fixmbr
   del "{malware/grayware path and file name}"
8. Repeat the above procedure for all files detected earlier.
9. Type exit and press Enter to close the Command Prompt window.
10. Click Restart to restart the system normally.

• On Windows 8, 8.1, and Server 2012 systems:

1. Insert your Windows Installation DVD in the DVD drive, then restart your computer.
2. When prompted, press any key to boot from the DVD.
3. Depending on your Windows Installation DVD, you might be required to select the keyboard layout. Then on the Windows Setup window, choose your language, locale, and input method. Click Next, then click Repair your computer.
4. Click Troubleshoot>Advanced Options>Command Prompt.
5. In the Command Prompt window, type the following then press Enter:
   BootRec.exe /fixmbr
   del "{malware/grayware path and file name}"
6. Repeat the above procedure for all files detected earlier.
7. Type exit and press Enter to close the Command Prompt window.
8. Click Continue to restart the system normally.

To restart in Safe Mode:

• For Windows 2000 users

1. Restart your computer.
2. Press F8 when you see the Starting Windows bar at the bottom of the screen.
3. Choose the Safe Mode option from the Windows Advanced Options menu then press Enter.

• For Windows XP users

1. Restart your computer.
2. Press F8 after the Power-On Self Test (POST) routine is done. If the Windows Advanced Options menu does not appear, try restarting then pressing F8 several times when the POST screen appears.
3. Choose the Safe Mode option from the Windows Advanced Options menu then press Enter.

• For Windows Server 2003 users

1. Restart your computer.
2. Press F8 after Windows starts up. If the Windows Advanced Options menu does not appear, try restarting again and pressing F8 several times afterward.
3. On the Windows Advanced Option menu, use the arrow keys to select Safe Mode then press Enter.

• For Windows Vista, Windows 7, and Windows Server 2008 users

1. Restart your computer.
2. Press F8 after the Power-On Self Test (POST) routine is done. If the Advanced Boot Options menu does not appear, try restarting and then pressing F8 several times after the POST screen is displayed.
3. On the Advanced Boot Options menu, use the arrow keys to select the Safe Mode option, and then press Enter.

• For Windows 8, Windows 8.1, and Windows Server 2012 users

1. Access the Charms bar by moving your mouse pointer to the upper right corner of the screen.
2. Move your mouse pointer down and click Settings>Change your PC Settings.
3. In the left panel, click General.
4. In the right panel, scroll down to the bottom to find the Advanced startup section, then click the Restart now button and wait for the system to restart.
5. In the Advanced Startup menu, click Troubleshoot>Advanced Options>Startup Settings>Restart and wait for the system to restart.
6. In the Startup Settings menu, press 4 to enable safe mode.

To enable Registry Editor, Task Manager, and Folder options:

1. Open Notepad. To do this:
   
   • For Windows 2000, XP, and Server 2003 users:
     Click Start>Run, type Notepad in the text box provided, then press Enter.
   • For Windows Vista, 7, and Server 2008 users:
     Click start. Type Notepad , then press Enter.
   • For Windows 8, 8.1, and 2012 users:
     Right-click on the lower left corner of the screen. Click Run. Type Notepad in the input field, then press Enter.
2. Copy and paste the following script:
   On Error Resume Next Set shl = WScript.CreateObject("WScript.Shell") shl.RegDelete "HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System\DisableRegistryTools" shl.RegDelete "HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System\DisableRegistryTools" shl.RegDelete "HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System\DisableTaskMgr" shl.RegDelete "HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System\DisableTaskMgr" shl.RegDelete "HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoFolderOptions" shl.RegDelete "HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoFolderOptions"
3. Save this file as C:\RESTORE.VBS.
4. Run C:\RESTORE.VBS by double-clicking on the file.
5. Click Yes at the prompt of the message box to execute the .VBS file.

To delete the registry value this malware/grayware created:

1. Open Registry Editor.
   » For Windows 2000, Windows XP, and Windows Server 2003 users, click Start>Run, type regedit in the text box provided, and then press Enter.
   » For Windows Vista, Windows 7, and Windows Server 2008 users, click the Start button, type regedit in the Search input field then press Enter.
   » For Windows 8, Windows 8.1, and Windows Server 2012 users, right-click on the lower-left corner of the screen, click Run, type regedit in the text box provided, and then press Enter.
2. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>Internet Settings
3. In the right panel, locate and delete the entry:
   GlobalUserOffline = "0"
4. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>Policies>system
5. In the right panel, locate and delete the entry:
   DisableTaskMgr = "1"
6. Again In the right panel, locate and delete the entry:
   DisableRegistryTools = "1"
7. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Security Center>Svc
8. In the right panel, locate and delete the entry:
   AntiVirusDisableNotify = "1"
9. Again In the right panel, locate and delete the entry:
   FirewallDisableNotify = "1"
10. Again In the right panel, locate and delete the entry:
    FirewallOverride = "1"
11. Again In the right panel, locate and delete the entry:
    UpdatesDisableNotify = "1"
12. Again In the right panel, locate and delete the entry:
    UacDisableNotify = "1"
13. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Security Center
14. In the right panel, locate and delete the entry:
    UacDisableNotify = "1"
15. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion>policies>system
16. In the right panel, locate and delete the entry:
    EnableLUA = "0"
17. Again In the right panel, locate and delete the entry:
    AntiVirusOverride = "1"
18. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SYSTEM>CurrentControlSet>Services>SharedAccess>Parameters>FirewallPolicy>StandardProfile>AuthorizedApplications>List
19. In the right panel, locate and delete the entry:
    {malware path}\{malware file name} = "{malware path}\{malware file name}:*:Enabled:ipsec"
20. Close Registry Editor.

To restore the registry value this malware/grayware modified:

1. Open Registry Editor.
   » For Windows 2000, Windows XP, and Windows Server 2003 users, click Start>Run, type regedit in the text box provided, and then press Enter.
   » For Windows Vista, Windows 7, and Windows Server 2008 users, click the Start button, type regedit in the Search input field then press Enter.
   » For Windows 8, Windows 8.1, and Windows Server 2012 users, right-click on the lower left corner of the screen, click Run, type regedit in the text box provided, and then press Enter.
2. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SYSTEM>CurrentControlSet>Services>SharedAccess>Parameters>FirewallPolicy>StandardProfile
3. In the right panel, locate the registry value:
   DoNotAllowExceptions = "0"
4. Right-click on the value name and choose Modify. Change the value data of this entry to:
   DoNotAllowExceptions = 1
5. Again In the right panel, locate the registry value:
   EnableFirewall = "0"
6. Right-click on the value name and choose Modify. Change the value data of this entry to:
   EnableFirewall = 1
7. Again In the right panel, locate the registry value:
   DisableNotifications = "1"
8. Right-click on the value name and choose Modify. Change the value data of this entry to:
   DisableNotifications = 0
9. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Security Center
10. In the right panel, locate the registry value:
    AntiVirusDisableNotify = "1"
11. Right-click on the value name and choose Modify. Change the value data of this entry to:
    AntiVirusDisableNotify = 0
12. Again In the right panel, locate the registry value:
    FirewallDisableNotify = "1"
13. Right-click on the value name and choose Modify. Change the value data of this entry to:
    FirewallDisableNotify = 0
14. Again In the right panel, locate the registry value:
    UpdatesDisableNotify = "1"
15. Right-click on the value name and choose Modify. Change the value data of this entry to:
    UpdatesDisableNotify = 0
16. Again In the right panel, locate the registry value:
    AntiVirusOverride = "1"
17. Right-click on the value name and choose Modify. Change the value data of this entry to:
    AntiVirusOverride = 0
18. Again In the right panel, locate the registry value:
    FirewallOverride = "1"
19. Right-click on the value name and choose Modify. Change the value data of this entry to:
    FirewallOverride = 0
20. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>Explorer>Advanced
21. In the right panel, locate the registry value:
    Hidden = "2"
22. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Hidden = 1
23. Close Registry Editor.

To delete the registry key this malware/grayware created:

1. Open Registry Editor.
   » For Windows 2000, Windows XP, and Windows Server 2003 users, click Start>Run, type regedit in the text box provided, and then press Enter.
   » For Windows Vista, Windows 7, and Windows Server 2008 users, click the Start button, type regedit in the Search input field then press Enter.
   » For Windows 8, Windows 8.1, and Windows Server 2012 users, right-click on the lower left corner of the screen, click Run, type regedit in the text box provided, and then press Enter.
2. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SYSTEM>CurrentControlSet>Services
3. Still in the left panel, locate and delete the key:
   amsint32
4. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software
5. Still in the left panel, locate and delete the key:
   Avkxsagxk{4 random letters}
6. Close Registry Editor.

To identify and delete AUTORUN.INF files created:

For Windows 2000, Windows XP, and Windows Server 2003:

1. Right-click the Start button then choose Search... or Find..., depending on the version of Windows you are running.
2. In the File name* input box, type:
   AUTORUN.INF
3. In the Look in: drop-down list, select a drive, then press Enter.
4. Select the file, then open using Notepad.
5. Check if the following lines are present in the file:
   ;{garbage characters}
   [AutoRun]
   ;{garbage characters}
   shell\explore\command = {random}.{exe/pif}
   ;{garbage characters}
   open = {random file name}.exe
   ;{garbage characters}
   shell\open\command = {random}.{exe/pif}
   shell\open\default = 1
   ;{garbage characters}
   shell\autoplay\command = {random}.{exe/pif}
   ;{garbage characters}
6. If the lines are present, delete the file.
7. Repeat steps 3 to 6 for the remaining AUTORUN.INF files in other remaining removable drives.
8. Close Search Results.

For Windows Vista, Windows 7, Windows Server 2003, Windows 8, Windows 8.1, and Windows Server 2012:

1. Open a Windows Explorer window.
   • For Windows Vista, 7, and Server 2008 users, click Start>Computer.
   • For Windows 8, 8.1, and Server 2012 users, right-click on the lower left corner of the screen, then click File Explorer.
2. In the Search Computer/This PC input box, type:
   AUTORUN.INF
3. Select the file, then open using Notepad.
4. Check if the following lines are present in the file:
   ;{garbage characters}
   [AutoRun]
   ;{garbage characters}
   shell\explore\command = {random}.{exe/pif}
   ;{garbage characters}
   open = {random file name}.exe
   ;{garbage characters}
   shell\open\command = {random}.{exe/pif}
   shell\open\default = 1
   ;{garbage characters}
   shell\autoplay\command = {random}.{exe/pif}
   ;{garbage characters}
5. If the lines are present, delete the file.
6. Repeat steps 3 to 5 for the remaining AUTORUN.INF files in other remaining removable drives.
7. Close Search Results.