TROJ_BANLOAD.EKCJ

To delete the registry key this malware/grayware created:

1. Open Registry Editor.
   » For Windows 2000, Windows XP, and Windows Server 2003 users, click Start>Run, type regedit in the text box provided, and then press Enter.
   » For Windows Vista, Windows 7, and Windows Server 2008 users, click the Start button, type regedit in the Search input field then press Enter.
   » For Windows 8, Windows 8.1, and Windows Server 2012 users, right-click on the lower left corner of the screen, click Run, type regedit in the text box provided, and then press Enter.
2. In the left panel, double-click the following:
   HKEY_CURRENT_USER
3. Still in the left panel, locate and delete the key:
   Rappa
4. In the left panel, double-click the following:
   HKEY_CLASSES_ROOT>CLSID
5. Still in the left panel, locate and delete the key:
   {F18F212B-E13B-425E-B67A-BDFAA4DC2515}
6. In the left panel, double-click the following:
   HKEY_CLASSES_ROOT>CLSID>{F18F212B-E13B-425E-B67A-BDFAA4DC2515}
7. Still in the left panel, locate and delete the key:
   InprocServer32
8. Close Registry Editor.

To delete the registry value this malware/grayware created:

1. Open Registry Editor.
   » For Windows 2000, Windows XP, and Windows Server 2003 users, click Start>Run, type regedit in the text box provided, and then press Enter.
   » For Windows Vista, Windows 7, and Windows Server 2008 users, click the Start button, type regedit in the Search input field then press Enter.
   » For Windows 8, Windows 8.1, and Windows Server 2012 users, right-click on the lower-left corner of the screen, click Run, type regedit in the text box provided, and then press Enter.
2. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Rappa
3. In the right panel, locate and delete the entry:
   pro = "EB1E69F47DF7778AE871F563F91DBBDF0D4B85DC62F254BD1B65A23C9D34"
4. Again In the right panel, locate and delete the entry:
   xp = "6F838CD90078F70D6DF578E57A9D3A5C898FCC37598FF1504F88C900"
5. Again In the right panel, locate and delete the entry:
   w7 = "C0355E8BD32C4BBE3FA7CB194FB02F539EE467A62CA9E660E178"
6. Again In the right panel, locate and delete the entry:
   start = "136790DD047CFB71F178FA66FA1CB8DA06064346838A30ABE862E37A"
7. Again In the right panel, locate and delete the entry:
   user = "8083"
8. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Classes>CLSID>{F18F212B-E13B-425E-B67A-BDFAA4DC2515}>InprocServer32
9. In the right panel, locate and delete the entry:
   ThreadingModel = "Apartment"
10. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion>Explorer>Browser Helper Objects>{F18F212B-E13B-425E-B67A-BDFAA4DC2515}
11. In the right panel, locate and delete the entry:
    NoExplorer = "1"
12. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion>policies>EXT>CLSID
13. In the right panel, locate and delete the entry:
    {F18F212B-E13B-425E-B67A-BDFAA4DC2515} = "1"
14. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Internet Explorer>Main>FeatureControl>FEATURE_ENABLE_SCRIPT_PASTE_URLACTION_IF_PROMPT
15. In the right panel, locate and delete the entry:
    iexplore.exe = "1"
16. Again In the right panel, locate and delete the entry:
    Cliente = "Cliente"
17. Close Registry Editor.

To manually delete a malware/grayware file from an affected system:

• For Windows 2000, Windows XP, and Windows Server 2003:

1. Right-click Start then click Search....
2. In the File name* input box, type the following:
   
   • %Windows%\X2014
   • %Windows%\e2m3\4sal9t9q.jpg
   • %Windows%\e2m3\7q0vl.jpg
   • %Windows%\e2m3\5n91e1o.jpg
   • %Windows%\e2m3\1l4l8vj.jpg
   • %Windows%\e2m3\mihvar8l9.jpg
   • %Windows%\e2m3\jm6ub56ut.jpg
   • %User Profile%\Windows\60fjrrqoo.vbs
   • %User Startup%\tzy11y29h.LNK
3. In the Look In drop-down list, select My Computer then press Enter.
4. Once located, select the file then press SHIFT+DELETE to delete it.
   *Note: The file name input box title varies depending on the Windows version (e.g. Search for files or folders named or All or part of the file name.).

• For Windows Vista, Windows 7, Windows Server 2008, Windows 8, Windows 8.1, and Windows Server 2012:

1. Open a Windows Explorer window.
   • For Windows Vista, 7, and Server 2008 users, click Start>Computer.
   • For Windows 8, 8.1, and Server 2012 users, right-click on the lower left corner of the screen,then click File Explorer.
2. In the Search Computer/This PC input box, type:
   
   • %Windows%\X2014
   • %Windows%\e2m3\4sal9t9q.jpg
   • %Windows%\e2m3\7q0vl.jpg
   • %Windows%\e2m3\5n91e1o.jpg
   • %Windows%\e2m3\1l4l8vj.jpg
   • %Windows%\e2m3\mihvar8l9.jpg
   • %Windows%\e2m3\jm6ub56ut.jpg
   • %User Profile%\Windows\60fjrrqoo.vbs
   • %User Startup%\tzy11y29h.LNK
3. Once located, select the file then press SHIFT+DELETE to delete it.
   *Note: Read the following Microsoft page if these steps do not work on Windows 7.

To delete the malware/grayware folder:

1. Right-click Start then click Search... or Find..., depending on the version of Windows you are running.
2. In the Named input box, type:
   
   • %Windows%\e2m3
3. In the Look In drop-down list, select My Computer, then press Enter.
4. Once located, select the folder then press SHIFT+DELETE to permanently delete the folder.