TROJ_RENOS.BX

To identify and delete the malware/grayware file:

• On Windows XP and Server 2003 systems:

1. Scan your computer with your Trend Micro product and then take note of the names of the malware/grayware files detected.
2. Click Start>Run. In the Open input box, type secpol.msc and press Enter.
3. In the left panel, double-click Local Policies>Security Options.
4. In the right panel, double-click Recovery Console: Allow floppy copy and access to all drives and folders.
5. Select Enabled and click OK.
6. Insert the Windows Installation CD into the CD drive, then restart your computer.
7. When prompted, press any key to boot from the CD.
8. On the main menu, type r to go to the Recovery Console.
9. Type the number that corresponds to the drive and directory that contains Windows (usually C:\WINDOWS) and press Enter.
10. Type the Administrator password and press Enter.
11. In the input box, type the following then press Enter:
    SET AllowAllPaths = TRUE
    del "{malware/grayware path and file name}"
12. Type exit and press Enter to restart the system normally.

• On Windows Vista and 7 systems:

1. Scan your computer with your Trend Micro product and then take note of the names of the malware/grayware files detected.
2. Insert your Windows Installation DVD in the DVD drive, then Press the restart button.
3. When prompted, press any key to boot from the CD.
4. Depending on your Windows Installation DVD, you might be required to select the installation language. Then on the Install Windows window, choose your language, locale, and keyboard layout or input method. Click Next, then click Repair your computer.
5. Select Use recovery tools that can help fix problems starting Windows. Select your installation of Windows. Click Next.
6. If the Startup Repair window appears, click Cancel, Yes, then Finish.
7. In the System Recovery Options window, click Command Prompt.
8. In the Command Prompt window, type the following then press Enter:
   BootRec.exe /fixmbr
   del "{malware/grayware path and file name}"
9. Type exit and press Enter to close the Command Prompt window.
10. Click Restart to restart the system normally.

To enable Registry Editor, Task Manager, and Folder options:

1. Open Notepad. To do this:
   
   • For Windows 2000, XP, and Server 2003 users:
     Click Start>Run, type Notepad in the text box provided, then press Enter.
   • For Windows Vista and 7 users:
     Click start. Type Notepad , then press Enter.
2. Copy and paste the following script:
   On Error Resume Next Set shl = WScript.CreateObject("WScript.Shell") shl.RegDelete "HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System\DisableRegistryTools" shl.RegDelete "HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System\DisableRegistryTools" shl.RegDelete "HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System\DisableTaskMgr" shl.RegDelete "HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System\DisableTaskMgr" shl.RegDelete "HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoFolderOptions" shl.RegDelete "HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoFolderOptions"
3. Save this file as C:\RESTORE.VBS.
4. Click Start>Run again, type C:\RESTORE.VBS in the text box provided, then press Enter.
5. Click Yes at the prompt of the message box to execute the .VBS file.

To delete the registry key this malware/grayware created:

1. Open Registry Editor. Click Start>Run, type REGEDIT, then press Enter.
2. In the left panel, double-click the following:
   HKEY_CLASSES_ROOT
3. Still in the left panel, locate and delete the key:
   .xht
4. Again Still in the left panel, locate and delete the key:
   .xhtml
5. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software>Policies>Microsoft>Windows>WindowsUpdate
6. Still in the left panel, locate and delete the key:
   AU
7. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software>Policies>Microsoft>windows
8. Still in the left panel, locate and delete the key:
   Windows Update
9. Close Registry Editor.

To delete the registry value this malware/grayware created:

1. Open Registry Editor. Click Start>Run, type REGEDIT, then press Enter.
2. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion>Run
3. In the right panel, locate and delete the entry:
   Printer = "%System%\printer.exe"
4. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>Run
5. In the right panel, locate and delete the entry:
   Spoolsv = "%System%\spoolvs.exe"
6. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software>Microsoft>Windows NT>CurrentVersion
7. In the right panel, locate and delete the entry:
   SUID = "10373"
8. Again In the right panel, locate and delete the entry:
   BAR23ID = "a6f4554bfe8283fe36eb4755b3bd11fb"
9. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SYSTEM>ControlSet001>Services>SharedAccess>Parameters>FirewallPolicy>DomainProfile>AuthorizedApplications>List
10. In the right panel, locate and delete the entry:
    {malware path and file name} = "{malware path and file name}:*:enabled:@xpsp2res.dll,-22019"
11. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SYSTEM>ControlSet002>Services>SharedAccess>Parameters>FirewallPolicy>DomainProfile>AuthorizedApplications>List
12. In the right panel, locate and delete the entry:
    {malware path and file name} = "{malware path and file name}:*:enabled:@xpsp2res.dll,-22019"
13. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SYSTEM>ControlSet001>Services>SharedAccess>Parameters>FirewallPolicy>StandardProfile>AuthorizedApplications>List
14. In the right panel, locate and delete the entry:
    {malware path and file name} = "{malware path and file name}:*:enabled:@xpsp2res.dll,-22019"
15. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SYSTEM>ControlSet002>Services>SharedAccess>Parameters>FirewallPolicy>StandardProfile>AuthorizedApplications>List
16. In the right panel, locate and delete the entry:
    {malware path and file name} = "{malware path and file name}:*:enabled:@xpsp2res.dll,-22019"
17. Again In the right panel, locate and delete the entry:
    %System%\printer.exe = "%System%\printer.exe:*:Enabled:@xpsp2res.dll,-22019"
18. Again In the right panel, locate and delete the entry:
    %System%\printer.exe = "%System%\printer.exe:*:Enabled:@xpsp2res.dll,-22019"
19. Again In the right panel, locate and delete the entry:
    %System%\printer.exe = "%System%\printer.exe:*:Enabled:@xpsp2res.dll,-22019"
20. Again In the right panel, locate and delete the entry:
    %System%\printer.exe = "%System%\printer.exe:*:Enabled:@xpsp2res.dll,-22019"
21. Again In the right panel, locate and delete the entry:
    %System%\spoolvs.exe = "%System%\spoolvs.exe:*:Enabled:@xpsp2res.dll,-22019"
22. Again In the right panel, locate and delete the entry:
    %System%\spoolvs.exe = "%System%\spoolvs.exe:*:Enabled:@xpsp2res.dll,-22019"
23. Again In the right panel, locate and delete the entry:
    %System%\spoolvs.exe = "%System%\spoolvs.exe:*:Enabled:@xpsp2res.dll,-22019"
24. Again In the right panel, locate and delete the entry:
    %System%\spoolvs.exe = "%System%\spoolvs.exe:*:Enabled:@xpsp2res.dll,-22019"
25. Again In the right panel, locate and delete the entry:
    %Windows%\shell.exe = "%Windows%\shell.exe:*:Enabled:@xpsp2res.dll,-22019"
26. Again In the right panel, locate and delete the entry:
    %Windows%\shell.exe = "%Windows%\shell.exe:*:Enabled:@xpsp2res.dll,-22019"
27. Again In the right panel, locate and delete the entry:
    %Windows%\shell.exe = "%Windows%\shell.exe:*:Enabled:@xpsp2res.dll,-22019"
28. Again In the right panel, locate and delete the entry:
    %Windows%\shell.exe = "%Windows%\shell.exe:*:Enabled:@xpsp2res.dll,-22019"
29. Again In the right panel, locate and delete the entry:
    %User Startup%\findfast.exe = "%User Startup%\findfast.exe:*:Enabled:@xpsp2res.dll,-22019"
30. Again In the right panel, locate and delete the entry:
    %User Startup%\findfast.exe = "%User Startup%\findfast.exe:*:Enabled:@xpsp2res.dll,-22019"
31. Again In the right panel, locate and delete the entry:
    %User Startup%\findfast.exe = "%User Startup%\findfast.exe:*:Enabled:@xpsp2res.dll,-22019"
32. Again In the right panel, locate and delete the entry:
    %User Startup%\findfast.exe = "%User Startup%\findfast.exe:*:Enabled:@xpsp2res.dll,-22019"
33. Again In the right panel, locate and delete the entry:
    %Common Startup%\autorun.exe = "%Common Startup%\autorun.exe:*:Enabled:@xpsp2res.dll,-22019"
34. Again In the right panel, locate and delete the entry:
    %Common Startup%\autorun.exe = "%Common Startup%\autorun.exe:*:Enabled:@xpsp2res.dll,-22019"
35. Again In the right panel, locate and delete the entry:
    %Common Startup%\autorun.exe = "%Common Startup%\autorun.exe:*:Enabled:@xpsp2res.dll,-22019"
36. Again In the right panel, locate and delete the entry:
    %Common Startup%\autorun.exe = "%Common Startup%\autorun.exe:*:Enabled:@xpsp2res.dll,-22019"
37. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>Internet Settings>Zones>0
38. In the right panel, locate and delete the entry:
    2500 = "3"
39. Again In the right panel, locate and delete the entry:
    1208 = "0"
40. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Microsoft>Internet Explorer>Main
41. In the right panel, locate and delete the entry:
    ShowedCheckBrowser = "Yes"
42. Again In the right panel, locate and delete the entry:
    Check_Associations = "No"
43. Again In the right panel, locate and delete the entry:
    Upd_Version2 = "30223084"
44. Again In the right panel, locate and delete the entry:
    TssVersion2 = "1"
45. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>Explorer>Advanced
46. In the right panel, locate and delete the entry:
    EnableBalloonTips = "1"
47. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Policies>Microsoft>Windows>WindowsUpdate>AU
48. In the right panel, locate and delete the entry:
    AutoUpdate = "1"
49. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Policies>Microsoft>Windows>Windows Update
50. In the right panel, locate and delete the entry:
    NoAutoUpdate = "1"
51. Again In the right panel, locate and delete the entry:
    NoWindowsUpdate = "1"
52. Again In the right panel, locate and delete the entry:
    %windir%\system32\winav.exe = "%windir%\system32\winav.exe:*:Enabled:@xpsp2res.dll,-22019"
53. Again In the right panel, locate and delete the entry:
    %windir%\system32\winav.exe = "%windir%\system32\winav.exe:*:Enabled:@xpsp2res.dll,-22019"
54. Again In the right panel, locate and delete the entry:
    %windir%\system32\winav.exe = "%windir%\system32\winav.exe:*:Enabled:@xpsp2res.dll,-22019"
55. Again In the right panel, locate and delete the entry:
    %windir%\system32\winav.exe = "%windir%\system32\winav.exe:*:Enabled:@xpsp2res.dll,-22019"
56. Again In the right panel, locate and delete the entry:
    Enable Browser Extensions = "yes"
57. Again In the right panel, locate and delete the entry:
    fVersion2 = "1"
58. Again In the right panel, locate and delete the entry:
    %User Profile%\Application Data\mcrupdate.exe = "{random characters}"
59. Again In the right panel, locate and delete the entry:
    %User Profile%\Application Data\mcrupdate.exe = "{random characters}"
60. Again In the right panel, locate and delete the entry:
    %User Profile%\Application Data\mcrupdate.exe = "{random characters}"
61. Again In the right panel, locate and delete the entry:
    %User Profile%\Application Data\mcrupdate.exe = "{random characters}"
62. Again In the right panel, locate and delete the entry:
    %User Profile%\Application Data\sysdefender.exe = "{random characters}"
63. Again In the right panel, locate and delete the entry:
    %User Profile%\Application Data\sysdefender.exe = "{random characters}"
64. Again In the right panel, locate and delete the entry:
    %User Profile%\Application Data\sysdefender.exe = "{random characters}"
65. Again In the right panel, locate and delete the entry:
    %User Profile%\Application Data\sysdefender.exe = "{random characters}"
66. Close Registry Editor.

To restore registry values this malware/grayware modified:

1. Open Registry Editor. To do this:
   
   • On Windows 2000, XP, and Server 2003:
     Click Start>Run, type REGEDIT in the text box provided, and then press Enter.
   • On Windows Vista and 7:
     Click the Start button, type REGEDIT in the Search input field then press Enter.
2. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>Internet Settings>Zones>0
3. In the right panel, locate the registry value:
   CurrentLevel = "1"
4. Again In the right panel, locate the registry value:
   1608 = "0"
5. Again In the right panel, locate the registry value:
   1200 = "0"
6. Again In the right panel, locate the registry value:
   1001 = "0"
7. Again In the right panel, locate the registry value:
   1004 = "1"
8. Again In the right panel, locate the registry value:
   1201 = "1"
9. Right-click on the value name and choose Modify. Change the value data of this entry to:
   1201 = "1"
10. Again In the right panel, locate the registry value:
    1406 = "0"
11. Again In the right panel, locate the registry value:
    1601 = "0"
12. Again In the right panel, locate the registry value:
    1800 = "0"
13. Again In the right panel, locate the registry value:
    1A05 = "0"
14. Again In the right panel, locate the registry value:
    1C00 = "3"
15. Right-click on the value name and choose Modify. Change the value data of this entry to:
    1C00 = "20000"
16. Again In the right panel, locate the registry value:
    1E05 = "3"
17. Right-click on the value name and choose Modify. Change the value data of this entry to:
    1E05 = "30000"
18. Again In the right panel, locate the registry value:
    1804 = "0"
19. Again In the right panel, locate the registry value:
    1A04 = "0"
20. Again In the right panel, locate the registry value:
    1A00 = "0"
21. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows NT>CurrentVersion>Winlogon
22. In the right panel, locate the registry value:
    Shell = "Explorer.exe %Windows%\shell.exe"
23. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Shell = "Explorer.exe"
24. Close Registry Editor.

To manually delete a malware/grayware component from an affected system:

• For Windows 2000, Windows XP, and Windows Server 2003:

1. Right-click Start then click Search....
2. In the Named input box, type:
   
   • %User Profile%\Application Data\spoolsvc.dll
   • %User Profile%\Application Data\mcrupdate.exe
   • %User Startup%\findfast.exe
   • %Common Startup%\autorun.exe
3. In the Look In drop-down list, select My Computer then press Enter.
4. Once located, select the file then press SHIFT+DELETE to delete it.
5. Repeat the said steps for all files listed.

• For Windows Vista and Windows 7 users:

1. Click Start>Computer.
2. In the Search input box, type:
   
   • %User Profile%\Application Data\spoolsvc.dll
   • %User Profile%\Application Data\mcrupdate.exe
   • %User Startup%\findfast.exe
   • %Common Startup%\autorun.exe
3. Once located, select the file then press SHIFT+DELETE to delete it.
4. Repeat the said steps for all files listed.
   *Note: Read the following Microsoft page if these steps do not work on Windows 7.