BKDR_BEZIGATE.AO

To restart in Safe Mode:

• For Windows 2000 users

1. Restart your computer.
2. Press F8 when you see the Starting Windows bar at the bottom of the screen.
3. Choose the Safe Mode option from the Windows Advanced Options menu then press Enter.

• For Windows XP users

1. Restart your computer.
2. Press F8 after the Power-On Self Test (POST) routine is done. If the Windows Advanced Options menu does not appear, try restarting then pressing F8 several times when the POST screen appears.
3. Choose the Safe Mode option from the Windows Advanced Options menu then press Enter.

• For Windows Server 2003 users

1. Restart your computer.
2. Press F8 after Windows starts up. If the Windows Advanced Options menu does not appear, try restarting again and pressing F8 several times afterward.
3. On the Windows Advanced Option menu, use the arrow keys to select Safe Mode then press Enter.

• For Windows Vista, Windows 7, and Windows Server 2008 users

1. Restart your computer.
2. Press F8 after the Power-On Self Test (POST) routine is done. If the Advanced Boot Options menu does not appear, try restarting and then pressing F8 several times after the POST screen is displayed.
3. On the Advanced Boot Options menu, use the arrow keys to select the Safe Mode option, and then press Enter.

• For Windows 8, Windows 8.1, and Windows Server 2012 users

1. Access the Charms bar by moving your mouse pointer to the upper right corner of the screen.
2. Move your mouse pointer down and click Settings>Change your PC Settings.
3. In the left panel, click General.
4. In the right panel, scroll down to the bottom to find the Advanced startup section, then click the Restart now button and wait for the system to restart.
5. In the Advanced Startup menu, click Troubleshoot>Advanced Options>Startup Settings>Restart and wait for the system to restart.
6. In the Startup Settings menu, press 4 to enable safe mode.

To delete the registry key this malware/grayware created:

1. Open Registry Editor.
   » For Windows 2000, Windows XP, and Windows Server 2003 users, click Start>Run, type regedit in the text box provided, and then press Enter.
   » For Windows Vista, Windows 7, and Windows Server 2008 users, click the Start button, type regedit in the Search input field then press Enter.
   » For Windows 8, Windows 8.1, and Windows Server 2012 users, right-click on the lower left corner of the screen, click Run, type regedit in the text box provided, and then press Enter.
2. In the left panel, double-click the following:
   HKEY_CURRENT_USER>SOFTWARE>BANDISOFT
3. Still in the left panel, locate and delete the key:
   BANDICAM
4. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>Software>Microsoft>Windows>CurrentVersion>App Paths
5. Still in the left panel, locate and delete the key:
   bdcam.exe
6. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>Software>Microsoft>Windows>CurrentVersion>Uninstall
7. Still in the left panel, locate and delete the key:
   Bandicam
8. In the left panel, double-click the following:
   HKEY_CLASSES_ROOT>CLSID
9. Still in the left panel, locate and delete the key:
   {89C4B786-A490-4A3E-AA70-E6A8C61D3689}
10. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>CLSID>{89C4B786-A490-4A3E-AA70-E6A8C61D3689}
11. Still in the left panel, locate and delete the key:
    InprocServer32
12. Again Still in the left panel, locate and delete the key:
    {A1C6833E-A3EC-4397-9FA9-151792F3408F}
13. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>CLSID>{A1C6833E-A3EC-4397-9FA9-151792F3408F}
14. Still in the left panel, locate and delete the key:
    InprocServer32
15. Again Still in the left panel, locate and delete the key:
    {E2E7539A-CECF-4A6A-B187-939943ECEF05}
16. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>CLSID>{E2E7539A-CECF-4A6A-B187-939943ECEF05}
17. Still in the left panel, locate and delete the key:
    InprocServer32
18. Again Still in the left panel, locate and delete the key:
    {F4F5C9E9-CFCC-4C65-A8BD-0423A338F188}
19. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>CLSID>{F4F5C9E9-CFCC-4C65-A8BD-0423A338F188}
20. Still in the left panel, locate and delete the key:
    InprocServer32
21. In the left panel, double-click the following:
    HKEY_CLASSES_ROOT>CLSID>{083863F1-70DE-11D0-BD40-00A0C911CE86}>Instance
22. Still in the left panel, locate and delete the key:
    {89C4B786-A490-4A3E-AA70-E6A8C61D3689}
23. Again Still in the left panel, locate and delete the key:
    {E2E7539A-CECF-4A6A-B187-939943ECEF05}
24. In the left panel, double-click the following:
    HKEY_CURRENT_USER>SOFTWARE
25. Still in the left panel, locate and delete the key:
    BandiMPEG1
26. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE
27. Still in the left panel, locate and delete the key:
    BandiMPEG1
28. Again Still in the left panel, locate and delete the key:
    bdfilters.dll
29. Again Still in the left panel, locate and delete the key:
    BandiMPEG1
30. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>BANDISOFT>BANDICAM
31. Still in the left panel, locate and delete the key:
    OPTION
32. In the left panel, double-click the following:
    HKEY_CURRENT_USER>SOFTWARE>BANDISOFT>BANDICAM
33. Still in the left panel, locate and delete the key:
    OPTION
34. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Microsoft>Direct3D
35. Still in the left panel, locate and delete the key:
    MostRecentApplication
36. Close Registry Editor.

To delete the registry value this malware/grayware created:

1. Open Registry Editor.
   » For Windows 2000, Windows XP, and Windows Server 2003 users, click Start>Run, type regedit in the text box provided, and then press Enter.
   » For Windows Vista, Windows 7, and Windows Server 2008 users, click the Start button, type regedit in the Search input field then press Enter.
   » For Windows 8, Windows 8.1, and Windows Server 2012 users, right-click on the lower-left corner of the screen, click Run, type regedit in the text box provided, and then press Enter.
2. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion>Run
3. In the right panel, locate and delete the entry:
   Kakaotolk Updata = "%Windows%\svchost.exe "
4. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software>BANDISOFT>BANDICAM
5. In the right panel, locate and delete the entry:
   ProgramFolder = "%Program Files%\Bandicam"
6. Again In the right panel, locate and delete the entry:
   ProgramPath = "%Program Files%\Bandicam\bdcam.exe"
7. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>BANDISOFT>BANDICAM
8. In the right panel, locate and delete the entry:
   ProgramFolder = "%Program Files%\Bandicam"
9. Again In the right panel, locate and delete the entry:
   ProgramPath = "%Program Files%\Bandicam\bdcam.exe"
10. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion>App Paths>bdcam.exe
11. In the right panel, locate and delete the entry:
    Path = "%Program Files%\Bandicam\bdcam.exe "
12. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion>Uninstall>Bandicam
13. In the right panel, locate and delete the entry:
    DisplayName = "Bandicam"
14. Again In the right panel, locate and delete the entry:
    Publisher = "Bandisoft.com"
15. Again In the right panel, locate and delete the entry:
    UninstallString = "%Program Files%\Bandicam\uninstall.exe "
16. Again In the right panel, locate and delete the entry:
    DisplayIcon = "%Program Files%\Bandicam\bdcam.exe, 0"
17. Again In the right panel, locate and delete the entry:
    Installer Language = "1033"
18. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>CLSID>{89C4B786-A490-4A3E-AA70-E6A8C61D3689}>InprocServer32
19. In the right panel, locate and delete the entry:
    ThreadingModel = "Both"
20. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>CLSID>{A1C6833E-A3EC-4397-9FA9-151792F3408F}>InprocServer32
21. In the right panel, locate and delete the entry:
    ThreadingModel = "Both"
22. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>CLSID>{E2E7539A-CECF-4A6A-B187-939943ECEF05}>InprocServer32
23. In the right panel, locate and delete the entry:
    ThreadingModel = "Both"
24. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>CLSID>{F4F5C9E9-CFCC-4C65-A8BD-0423A338F188}>InprocServer32
25. In the right panel, locate and delete the entry:
    ThreadingModel = "Both"
26. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>CLSID>{083863F1-70DE-11d0-BD40-00A0C911CE86}>Instance>{89C4B786-A490-4A3E-AA70-E6A8C61D3689}
27. In the right panel, locate and delete the entry:
    FriendlyName = "Bandisoft MPEG-1 Video Decoder"
28. Again In the right panel, locate and delete the entry:
    CLSID = "{89C4B786-A490-4A3E-AA70-E6A8C61D3689}"
29. Again In the right panel, locate and delete the entry:
    FilterData = "{random values}"
30. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>CLSID>{083863F1-70DE-11d0-BD40-00A0C911CE86}>Instance>{E2E7539A-CECF-4A6A-B187-939943ECEF05}
31. In the right panel, locate and delete the entry:
    FriendlyName = "Bandisoft MPEG-1 Audio Decoder"
32. Again In the right panel, locate and delete the entry:
    CLSID = "{E2E7539A-CECF-4A6A-B187-939943ECEF05}"
33. Again In the right panel, locate and delete the entry:
    FilterData = "{random values}"
34. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows NT>CurrentVersion>drivers.desc
35. In the right panel, locate and delete the entry:
    bdmjpeg.dll = "Bandi Motion Jpeg"
36. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows NT>CurrentVersion>Drivers32
37. In the right panel, locate and delete the entry:
    vidc.mjpg = "bdmjpeg.dll"
38. Again In the right panel, locate and delete the entry:
    bdmpegv.dll = "Bandi MPEG-1 Video"
39. Again In the right panel, locate and delete the entry:
    vidc.mpeg = "bdmpegv.dll"
40. Again In the right panel, locate and delete the entry:
    bdmpega.acm = "Bandi MPEG-1 Audio"
41. Again In the right panel, locate and delete the entry:
    msacm.bdmpeg = "bdmpega.acm"
42. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>BandiMPEG1
43. In the right panel, locate and delete the entry:
    ProgramFolder = "%Program Files%\BandiMPEG1"
44. Again In the right panel, locate and delete the entry:
    ProgramPath = "%Program Files%\BandiMPEG1\bdfilters.dll"
45. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>BandiMPEG1
46. In the right panel, locate and delete the entry:
    ProgramFolder = "%Program Files%\BandiMPEG1"
47. Again In the right panel, locate and delete the entry:
    ProgramPath = "%Program Files%\BandiMPEG1\bdfilters.dll"
48. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion>App Paths>bdfilters.dll
49. In the right panel, locate and delete the entry:
    Path = "%Program Files%\BandiMPEG1\bdfilters.dll "
50. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion>Uninstall>BandiMPEG1
51. In the right panel, locate and delete the entry:
    DisplayName = "Bandisoft MPEG-1 Decoder"
52. Again In the right panel, locate and delete the entry:
    UninstallString = "%Program Files%\BandiMPEG1\uninstall.exe "
53. Again In the right panel, locate and delete the entry:
    DisplayIcon = "%Program Files%\BandiMPEG1\uninstall.exe "
54. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>BANDISOFT>BANDICAM>OPTION
55. In the right panel, locate and delete the entry:
    sCode = "{random characters}"
56. Again In the right panel, locate and delete the entry:
    sCode2 = "{random characters}"
57. Again In the right panel, locate and delete the entry:
    sCode3 = "{random characters}"
58. Again In the right panel, locate and delete the entry:
    tChecked = "56292d6"
59. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Microsoft>Direct3D>MostRecentApplication
60. In the right panel, locate and delete the entry:
    Name = "bdcam.exe"
61. Close Registry Editor.

To restore registry values this malware/grayware modified:

1. Open Registry Editor. To do this:
   
   • On Windows 2000, XP, and Server 2003:
     Click Start>Run, type REGEDIT in the text box provided, and then press Enter.
   • On Windows Vista, 7, and Server 2008:
     Click the Start button, type REGEDIT in the Search input field then press Enter.
   • On Windows 8, 8.1, and Server 2012:
     Right-click on the lower left corner of the screen and click Run, type REGEDIT in the Run input field, and then press Enter.
2. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>4EFCED9C6BDD0C985CA3C7D253063C5BE6FC620C
3. In the right panel, locate the registry value:
   Blob = "{random values}"
4. Right-click on the value name and choose Modify. Change the value data of this entry to:
   Blob = "{random values}"
5. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>4EF2E6670AC9B5091FE06BE0E5483EAAD6BA32D9
6. In the right panel, locate the registry value:
   Blob = "{random values}"
7. Right-click on the value name and choose Modify. Change the value data of this entry to:
   Blob = "{random values}"
8. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>4C95A9902ABE0777CED18D6ACCC3372D2748381E
9. In the right panel, locate the registry value:
   Blob = "{random values}"
10. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
11. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>4BA7B9DDD68788E12FF852E1A024204BF286A8F6
12. In the right panel, locate the registry value:
    Blob = "{random values}"
13. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
14. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>4B421F7515F6AE8A6ECEF97F6982A400A4D9224E
15. In the right panel, locate the registry value:
    Blob = "{random values}"
16. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
17. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>47AFB915CDA26D82467B97FA42914468726138DD
18. In the right panel, locate the registry value:
    Blob = "{random values}"
19. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
20. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>4463C531D7CCC1006794612BB656D3BF8257846F
21. In the right panel, locate the registry value:
    Blob = "{random values}"
22. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
23. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>43F9B110D5BAFD48225231B0D0082B372FEF9A54
24. In the right panel, locate the registry value:
    Blob = "{random values}"
25. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
26. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>43DDB1FFF3B49B73831407F6BC8B975023D07C50
27. In the right panel, locate the registry value:
    Blob = "{random values}"
28. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
29. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>40E78C1D523D1CD9954FAC1A1AB3BD3CBAA15BFC
30. In the right panel, locate the registry value:
    Blob = "{random values}"
31. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
32. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>4072BA31FEC351438480F62E6CB95508461EAB2F
33. In the right panel, locate the registry value:
    Blob = "{random values}"
34. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
35. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>3F85F2BB4A62B0B58BE1614ABB0D4631B4BEF8BA
36. In the right panel, locate the registry value:
    Blob = "{random values}"
37. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
38. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>394FF6850B06BE52E51856CC10E180E882B385CC
39. In the right panel, locate the registry value:
    Blob = "{random values}"
40. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
41. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>36863563FD5128C7BEA6F005CFE9B43668086CCE
42. In the right panel, locate the registry value:
    Blob = "{random values}"
43. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
44. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>317A2AD07F2B335EF5A1C34E4B57E8B7D8F1FCA6
45. In the right panel, locate the registry value:
    Blob = "{random values}"
46. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
47. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>2F173F7DE99667AFA57AF80AA2D1B12FAC830338
48. In the right panel, locate the registry value:
    Blob = "{random values}"
49. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
50. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>284F55C41A1A7A3F8328D4C262FB376ED6096F24
51. In the right panel, locate the registry value:
    Blob = "{random values}"
52. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
53. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>273EE12457FDC4F90C55E82B56167F62F532E547
54. In the right panel, locate the registry value:
    Blob = "{random values}"
55. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
56. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>24BA6D6C8A5B5837A48DB5FAE919EA675C94D217
57. In the right panel, locate the registry value:
    Blob = "{random values}"
58. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
59. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>24A40A1F573643A67F0A4B0749F6A22BF28ABB6B
60. In the right panel, locate the registry value:
    Blob = "{random values}"
61. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
62. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>23E594945195F2414803B4D564D2A3A3F5D88B8C
63. In the right panel, locate the registry value:
    Blob = "{random values}"
64. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
65. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>216B2A29E62A00CE820146D8244141B92511B279
66. In the right panel, locate the registry value:
    Blob = "{random values}"
67. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
68. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>209900B63D955728140CD13622D8C687A4EB0085
69. In the right panel, locate the registry value:
    Blob = "{random values}"
70. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
71. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>1F55E8839BAC30728BE7108EDE7B0BB0D3298224
72. In the right panel, locate the registry value:
    Blob = "{random values}"
73. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
74. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>1331F48A5DA8E01DAACA1BB0C17044ACFEF755BB
75. In the right panel, locate the registry value:
    Blob = "{random values}"
76. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
77. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>0B77BEBBCB7AA24705DECC0FBD6A02FC7ABD9B52
78. In the right panel, locate the registry value:
    Blob = "{random values}"
79. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
80. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>049811056AFE9FD0F5BE01685AACE6A5D1C4454C
81. In the right panel, locate the registry value:
    Blob = "{random values}"
82. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
83. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>0483ED3399AC3608058722EDBC5E4600E3BEF9D7
84. In the right panel, locate the registry value:
    Blob = "{random values}"
85. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
86. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>00EA522C8A9C06AA3ECCE0B4FA6CDC21D92E8099
87. In the right panel, locate the registry value:
    Blob = "{random values}"
88. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
89. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates>0048F8D37B153F6EA2798C323EF4F318A5624A9E
90. In the right panel, locate the registry value:
    Blob = "{random values}"
91. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Blob = "{random values}"
92. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Direct3D>MostRecentApplication
93. In the right panel, locate the registry value:
    Name = "bdcam.exe"
94. Right-click on the value name and choose Modify. Change the value data of this entry to:
    Name = "vfp6.exe"
95. Close Registry Editor.

To manually delete a malware/grayware file from an affected system:

• For Windows 2000, Windows XP, and Windows Server 2003:

1. Right-click Start then click Search....
2. In the File name* input box, type the following:
   
   • %User Profile%\Local Settings\Application DataccgApZQa_l.exe
   • %User Profile%\Local Settings\Application DataMkhBszrgsU.exe
   • %Application Data%\exsdvsfx.reg
   • %User Temp%\nsm5.tmp\LangDLL.dll
   • %User Temp%\nsm5.tmp\ioSpecial.ini
   • %User Temp%\nsm5.tmp\modern-wizard.bmp
   • %User Temp%\nsm5.tmp\modern-header.bmp
   • %User Temp%\nsm5.tmp\UserInfo.dll
   • %User Temp%\nsm5.tmp\InstallOptions.dll
   • %User Temp%\BDMPEG1SETUP.EXE
   • %Program Files%\Bandicam\bdcam.exe
   • %Program Files%\Bandicam\bdcam64.bin
   • %Program Files%\Bandicam\bdfix.exe
   • %Program Files%\Bandicam\bandicam.ini
   • %Program Files%\Bandicam\language.dat
   • %Program Files%\Bandicam\sample.png
   • %Program Files%\Bandicam\bdcamih.dll
   • %Program Files%\Bandicam\bdcap32.dll
   • %Program Files%\Bandicam\bdcap64.dll
   • %Program Files%\Bandicam\bdcam.dll
   • %Program Files%\Bandicam\bdcam64.dll
   • %Program Files%\Bandicam\translators.txt
   • %Program Files%\Bandicam\lang\Bulgarian.ini
   • %Program Files%\Bandicam\lang\Czech.ini
   • %Program Files%\Bandicam\lang\Dutch.ini
   • %Program Files%\Bandicam\lang\English.ini
   • %Program Files%\Bandicam\lang\French.ini
   • %Program Files%\Bandicam\lang\German.ini
   • %Program Files%\Bandicam\lang\Hungarian.ini
   • %Program Files%\Bandicam\lang\Italian.ini
   • %Program Files%\Bandicam\lang\Polish.ini
   • %Program Files%\Bandicam\lang\Portuguese.ini
   • %Program Files%\Bandicam\lang\Roumanian.ini
   • %Program Files%\Bandicam\lang\Russian.ini
   • %Program Files%\Bandicam\lang\Simplified_Chinese.ini
   • %Program Files%\Bandicam\lang\Slovak.ini
   • %Program Files%\Bandicam\lang\Spanish.ini
   • %Program Files%\Bandicam\lang\Traditional_Chinese.ini
   • %Program Files%\Bandicam\lang\Turkish.ini
   • %Program Files%\Bandicam\lang\Norwegian.ini
   • %Program Files%\Bandicam\lang\Hebrew.ini
   • %Program Files%\Bandicam\skin\target.xml
   • %Program Files%\Bandicam\skin\btn_fullscreen.png
   • %Program Files%\Bandicam\skin\btn_img_start.png
   • %Program Files%\Bandicam\skin\btn_img_stop.png
   • %Program Files%\Bandicam\skin\btn_menu.png
   • %Program Files%\Bandicam\skin\btn_rec_pause.png
   • %Program Files%\Bandicam\skin\btn_rec_paused.png
   • %Program Files%\Bandicam\skin\btn_rec_start.png
   • %Program Files%\Bandicam\skin\btn_rec_stop.png
   • %Program Files%\Bandicam\skin\btn_restore.png
   • %Program Files%\Bandicam\skin\client.png
   • %Program Files%\Bandicam\skin\left.png
   • %Program Files%\Bandicam\skin\right.png
   • %Program Files%\Bandicam\uninstall.exe
   • %Start Menu%\Programs\Bandicam\Bandicam.lnk
   • %Start Menu%\Programs\Bandicam\Uninstall.lnk
   • %Start Menu%\Programs\Bandicam\BandiFix.lnk
   • %Desktop%\Bandicam.lnk
   • %User Profile%\Quick Launch\Bandicam.lnk
   • %User Temp%\nsv12.tmp
   • %User Temp%\bdfilters.dll
   • %Program Files%\BandiMPEG1\bdfilters.dll
   • %Program Files%\BandiMPEG1\bdfilters64.dll
   • %System%\bdmjpeg.dll
   • %System%\bdmpegv.dll
   • %System%\bdmpega.acm
   • %User Temp%\nsq1C.tmp\System.dll
   • %Program Files%\BandiMPEG1\uninstall.exe
   • %User Profile%\MetaData\2BF68F4714092295550497DD56F57004
   • %User Profile%\Content\2BF68F4714092295550497DD56F57004
   • %User Profile%\MetaData\94308059B57B3142E455B38A6EB92015
   • %User Profile%\Content\94308059B57B3142E455B38A6EB92015
   • %User Temp%\Cab62.tmp
   • %User Temp%\Tar64.tmp
   • %User Profile%\MetaData\74FBF93595CFC8459196065CE54AD928
   • %User Profile%\Content\74FBF93595CFC8459196065CE54AD928
   • %User Profile%\MetaData\34DA60AA966CD9270C5362E6AEF824CF
   • %User Profile%\Content\34DA60AA966CD9270C5362E6AEF824CF
   • %User Profile%\BANDICAM\version.ini
   • %System%\d3d8caps.dat
   • %System%\d3d9caps.dat
   • %Windows%\svchost.exe
3. In the Look In drop-down list, select My Computer then press Enter.
4. Once located, select the file then press SHIFT+DELETE to delete it.
   *Note: The file name input box title varies depending on the Windows version (e.g. Search for files or folders named or All or part of the file name.).

• For Windows Vista, Windows 7, Windows Server 2008, Windows 8, Windows 8.1, and Windows Server 2012:

1. Open a Windows Explorer window.
   • For Windows Vista, 7, and Server 2008 users, click Start>Computer.
   • For Windows 8, 8.1, and Server 2012 users, right-click on the lower left corner of the screen,then click File Explorer.
2. In the Search Computer/This PC input box, type:
   
   • %User Profile%\Local Settings\Application DataccgApZQa_l.exe
   • %User Profile%\Local Settings\Application DataMkhBszrgsU.exe
   • %Application Data%\exsdvsfx.reg
   • %User Temp%\nsm5.tmp\LangDLL.dll
   • %User Temp%\nsm5.tmp\ioSpecial.ini
   • %User Temp%\nsm5.tmp\modern-wizard.bmp
   • %User Temp%\nsm5.tmp\modern-header.bmp
   • %User Temp%\nsm5.tmp\UserInfo.dll
   • %User Temp%\nsm5.tmp\InstallOptions.dll
   • %User Temp%\BDMPEG1SETUP.EXE
   • %Program Files%\Bandicam\bdcam.exe
   • %Program Files%\Bandicam\bdcam64.bin
   • %Program Files%\Bandicam\bdfix.exe
   • %Program Files%\Bandicam\bandicam.ini
   • %Program Files%\Bandicam\language.dat
   • %Program Files%\Bandicam\sample.png
   • %Program Files%\Bandicam\bdcamih.dll
   • %Program Files%\Bandicam\bdcap32.dll
   • %Program Files%\Bandicam\bdcap64.dll
   • %Program Files%\Bandicam\bdcam.dll
   • %Program Files%\Bandicam\bdcam64.dll
   • %Program Files%\Bandicam\translators.txt
   • %Program Files%\Bandicam\lang\Bulgarian.ini
   • %Program Files%\Bandicam\lang\Czech.ini
   • %Program Files%\Bandicam\lang\Dutch.ini
   • %Program Files%\Bandicam\lang\English.ini
   • %Program Files%\Bandicam\lang\French.ini
   • %Program Files%\Bandicam\lang\German.ini
   • %Program Files%\Bandicam\lang\Hungarian.ini
   • %Program Files%\Bandicam\lang\Italian.ini
   • %Program Files%\Bandicam\lang\Polish.ini
   • %Program Files%\Bandicam\lang\Portuguese.ini
   • %Program Files%\Bandicam\lang\Roumanian.ini
   • %Program Files%\Bandicam\lang\Russian.ini
   • %Program Files%\Bandicam\lang\Simplified_Chinese.ini
   • %Program Files%\Bandicam\lang\Slovak.ini
   • %Program Files%\Bandicam\lang\Spanish.ini
   • %Program Files%\Bandicam\lang\Traditional_Chinese.ini
   • %Program Files%\Bandicam\lang\Turkish.ini
   • %Program Files%\Bandicam\lang\Norwegian.ini
   • %Program Files%\Bandicam\lang\Hebrew.ini
   • %Program Files%\Bandicam\skin\target.xml
   • %Program Files%\Bandicam\skin\btn_fullscreen.png
   • %Program Files%\Bandicam\skin\btn_img_start.png
   • %Program Files%\Bandicam\skin\btn_img_stop.png
   • %Program Files%\Bandicam\skin\btn_menu.png
   • %Program Files%\Bandicam\skin\btn_rec_pause.png
   • %Program Files%\Bandicam\skin\btn_rec_paused.png
   • %Program Files%\Bandicam\skin\btn_rec_start.png
   • %Program Files%\Bandicam\skin\btn_rec_stop.png
   • %Program Files%\Bandicam\skin\btn_restore.png
   • %Program Files%\Bandicam\skin\client.png
   • %Program Files%\Bandicam\skin\left.png
   • %Program Files%\Bandicam\skin\right.png
   • %Program Files%\Bandicam\uninstall.exe
   • %Start Menu%\Programs\Bandicam\Bandicam.lnk
   • %Start Menu%\Programs\Bandicam\Uninstall.lnk
   • %Start Menu%\Programs\Bandicam\BandiFix.lnk
   • %Desktop%\Bandicam.lnk
   • %User Profile%\Quick Launch\Bandicam.lnk
   • %User Temp%\nsv12.tmp
   • %User Temp%\bdfilters.dll
   • %Program Files%\BandiMPEG1\bdfilters.dll
   • %Program Files%\BandiMPEG1\bdfilters64.dll
   • %System%\bdmjpeg.dll
   • %System%\bdmpegv.dll
   • %System%\bdmpega.acm
   • %User Temp%\nsq1C.tmp\System.dll
   • %Program Files%\BandiMPEG1\uninstall.exe
   • %User Profile%\MetaData\2BF68F4714092295550497DD56F57004
   • %User Profile%\Content\2BF68F4714092295550497DD56F57004
   • %User Profile%\MetaData\94308059B57B3142E455B38A6EB92015
   • %User Profile%\Content\94308059B57B3142E455B38A6EB92015
   • %User Temp%\Cab62.tmp
   • %User Temp%\Tar64.tmp
   • %User Profile%\MetaData\74FBF93595CFC8459196065CE54AD928
   • %User Profile%\Content\74FBF93595CFC8459196065CE54AD928
   • %User Profile%\MetaData\34DA60AA966CD9270C5362E6AEF824CF
   • %User Profile%\Content\34DA60AA966CD9270C5362E6AEF824CF
   • %User Profile%\BANDICAM\version.ini
   • %System%\d3d8caps.dat
   • %System%\d3d9caps.dat
   • %Windows%\svchost.exe
3. Once located, select the file then press SHIFT+DELETE to delete it.
   *Note: Read the following Microsoft page if these steps do not work on Windows 7.

To delete malware/grayware/spyware folders:

For Windows 2000, Windows XP, and Windows Server 2003:

1. Right-click Start then click Search... or Find..., depending on the version of Windows you are running.
2. In the File name* input box, type:
   
   • %System Root%\DOCUME~1
   • %System Root%\DOCUME~1\Wilbert
   • %User Profile%\LOCALS~1
   • %User Temp%\nsm5.tmp
   • %Program Files%\Bandicam
   • %Program Files%\Bandicam\lang
   • %Program Files%\Bandicam\skin
   • %Start Menu%\Programs\Bandicam
   • %Program Files%\BandiMPEG1
   • %User Temp%\nsq1C.tmp
   • %System Root%\Documents and Settings\Wilbert
   • %User Profile%\My Documents\Bandicam
   • %User Profile%\CryptnetUrlCache\MetaData
   • %User Profile%\Microsoft\CryptnetUrlCache
   • %User Profile%\CryptnetUrlCache\Content
   • %User Profile%\Application Data\BANDISOFT
   • %User Profile%\BANDISOFT\BANDICAM
3. In the Look In drop-down list, select My Computer, then press Enter.
4. Once located, select the folder then press SHIFT+DELETE to permanently delete the folder.
5. Repeat steps 2 to 4 for the remaining folders:
   • %System Root%\DOCUME~1
   • %System Root%\DOCUME~1\Wilbert
   • %User Profile%\LOCALS~1
   • %User Temp%\nsm5.tmp
   • %Program Files%\Bandicam
   • %Program Files%\Bandicam\lang
   • %Program Files%\Bandicam\skin
   • %Start Menu%\Programs\Bandicam
   • %Program Files%\BandiMPEG1
   • %User Temp%\nsq1C.tmp
   • %System Root%\Documents and Settings\Wilbert
   • %User Profile%\My Documents\Bandicam
   • %User Profile%\CryptnetUrlCache\MetaData
   • %User Profile%\Microsoft\CryptnetUrlCache
   • %User Profile%\CryptnetUrlCache\Content
   • %User Profile%\Application Data\BANDISOFT
   • %User Profile%\BANDISOFT\BANDICAM
   *Note: The file name input box title varies depending on the Windows version (e.g. Search for files or folders named or All or part of the file name.).

For Windows Vista, Windows 7, Windows Server 2008, Windows 8, Windows 8.1, and Windows Server 2012:

1. Open a Windows Explorer window.
   • For Windows Vista, 7, and Server 2008 users, click Start>Computer.
   • For Windows 8, 8.1, and Server 2012 users, right-click on the lower left corner of the screen, then click File Explorer.
2. In the Search Computer/This PC input box, type:
   
   • %System Root%\DOCUME~1
   • %System Root%\DOCUME~1\Wilbert
   • %User Profile%\LOCALS~1
   • %User Temp%\nsm5.tmp
   • %Program Files%\Bandicam
   • %Program Files%\Bandicam\lang
   • %Program Files%\Bandicam\skin
   • %Start Menu%\Programs\Bandicam
   • %Program Files%\BandiMPEG1
   • %User Temp%\nsq1C.tmp
   • %System Root%\Documents and Settings\Wilbert
   • %User Profile%\My Documents\Bandicam
   • %User Profile%\CryptnetUrlCache\MetaData
   • %User Profile%\Microsoft\CryptnetUrlCache
   • %User Profile%\CryptnetUrlCache\Content
   • %User Profile%\Application Data\BANDISOFT
   • %User Profile%\BANDISOFT\BANDICAM
3. Once located, select the file then press SHIFT+DELETE to permanently delete the folder.
4. Repeat steps 2-3 for the remaining folders:
   • %System Root%\DOCUME~1
   • %System Root%\DOCUME~1\Wilbert
   • %User Profile%\LOCALS~1
   • %User Temp%\nsm5.tmp
   • %Program Files%\Bandicam
   • %Program Files%\Bandicam\lang
   • %Program Files%\Bandicam\skin
   • %Start Menu%\Programs\Bandicam
   • %Program Files%\BandiMPEG1
   • %User Temp%\nsq1C.tmp
   • %System Root%\Documents and Settings\Wilbert
   • %User Profile%\My Documents\Bandicam
   • %User Profile%\CryptnetUrlCache\MetaData
   • %User Profile%\Microsoft\CryptnetUrlCache
   • %User Profile%\CryptnetUrlCache\Content
   • %User Profile%\Application Data\BANDISOFT
   • %User Profile%\BANDISOFT\BANDICAM
   *Note: Read the following Microsoft page if these steps do not work on Windows 7.