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PUA.Win32.SilentInstall.C

March 05, 2020
 PLATFORM:

Windows

 OVERALL RISK RATING:
 REPORTED INFECTION:
 SYSTEM IMPACT RATING:
 INFORMATION EXPOSURE:

  • Threat Type: Potentially Unwanted Application

  • Destructiveness: No

  • Encrypted:

  • In the wild: Yes

  OVERVIEW


This Potentially Unwanted Application arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.

  TECHNICAL DETAILS

File Size:

12,555,912 bytes

File Type:

EXE

Memory Resident:

Yes

Initial Samples Received Date:

05 Mar 2020

Arrival Details

This Potentially Unwanted Application arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.

Installation

This Potentially Unwanted Application adds the following processes:

  • %Program Files%\Common Files\~zxfbkmp.tmp /VERYSILENT /SUPPRESSMSGBOXES /NORESTART /SP-
  • "%User Temp%\is-537TD.tmp\~zxfbkmp.tmp" /SL5="$20170,11829113,58368,%Program Files%\Common Files\~zxfbkmp.tmp" /VERYSILENT /SUPPRESSMSGBOXES /NORESTART /SP-
  • "%System%\regsvr32.exe" /s "%System Root%\Program Files\LopeSoft\FileMenu Tools\FileMenuTools.dll"
  • "%System%\regsvr32.exe" /s "%System Root%\Program Files\LopeSoft\FileMenu Tools\FileMenuTools64.dll"
  • %Windows%\SysWOW64\regsvr32.exe /s "%System Root%\Program Files\LopeSoft\FileMenu Tools\FileMenuTools.dll"

(Note: %Program Files% is the default Program Files folder, usually C:\Program Files in Windows 2000(32-bit), Server 2003(32-bit), XP, Vista(64-bit), 7, 8, 8.1, 2008(64-bit), 2012(64-bit) and 10(64-bit) , or C:\Program Files (x86) in Windows XP(64-bit), Vista(64-bit), 7(64-bit), 8(64-bit), 8.1(64-bit), 2008(64-bit), 2012(64-bit) and 10(64-bit).. %User Temp% is the current user's Temp folder, which is usually C:\Documents and Settings\{user name}\Local Settings\Temp on Windows 2000(32-bit), XP, and Server 2003(32-bit), or C:\Users\{user name}\AppData\Local\Temp on Windows Vista, 7, 8, 8.1, 2008(64-bit), 2012(64-bit) and 10(64-bit).. %System Root% is the Windows root folder, where it usually is C:\ on all Windows operating system versions.. %Windows% is the Windows folder, where it usually is C:\Windows on all Windows operating system versions.)

It creates the following folders:

  • %User Temp%\is-CN4FC.tmp\_isetup
  • %All Users Profile%\Microsoft\Windows\Start Menu\Programs\FileMenu Tools
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\CrashSender
  • %System Root%\Program Files\LopeSoft
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang
  • %System Root%\Program Files\LopeSoft\FileMenu Tools

(Note: %User Temp% is the current user's Temp folder, which is usually C:\Documents and Settings\{user name}\Local Settings\Temp on Windows 2000(32-bit), XP, and Server 2003(32-bit), or C:\Users\{user name}\AppData\Local\Temp on Windows Vista, 7, 8, 8.1, 2008(64-bit), 2012(64-bit) and 10(64-bit).. %All Users Profile% is the common user's profile folder, which is usually C:\Documents and Settings\All Users on Windows 2000(32-bit), XP, and Server 2003(32-bit), or C:\ProgramData on Windows Vista, 7, 8, 8.1, 2008(64-bit), 2012(64-bit) and 10(64-bit). . %System Root% is the Windows root folder, where it usually is C:\ on all Windows operating system versions.)

Other System Modifications

This Potentially Unwanted Application deletes the following files:

  • %System Root%\Users\Public\Desktop\Configure FileMenu Tools.pif
  • %All Users Profile%\Microsoft\Windows\Start Menu\Programs\FileMenu Tools\Configure FileMenu Tools.pif
  • %System Root%\Users\Public\Desktop\Configure FileMenu Tools.url
  • %All Users Profile%\Microsoft\Windows\Start Menu\Programs\FileMenu Tools\FileMenu Tools Help.url
  • %All Users Profile%\Microsoft\Windows\Start Menu\Programs\FileMenu Tools\FileMenu Tools Help.pif
  • %All Users Profile%\Microsoft\Windows\Start Menu\Programs\FileMenu Tools\Configure FileMenu Tools.url

(Note: %System Root% is the Windows root folder, where it usually is C:\ on all Windows operating system versions.. %All Users Profile% is the common user's profile folder, which is usually C:\Documents and Settings\All Users on Windows 2000(32-bit), XP, and Server 2003(32-bit), or C:\ProgramData on Windows Vista, 7, 8, 8.1, 2008(64-bit), 2012(64-bit) and 10(64-bit). )

It adds the following registry entries:

HKEY_CURRENT_USER\Software\Microsoft\
RestartManager\Session0000
Owner = "\x0c\x07\x00\x00z\xdezd}\x94\xd5\x01"

HKEY_CURRENT_USER\Software\Microsoft\
RestartManager\Session0000
SessionHash = "qO\xf7\xea\x93\xb3\x15E\xfa\xc3[w/h\x9b\x1e5\xf5\x82/%\x9d\x1a`a\xc3H\xf8\x865"

HKEY_CURRENT_USER\Software\Microsoft\
RestartManager\Session0000
Sequence = "1"

HKEY_CURRENT_USER\Software\Microsoft\
RestartManager\Session0000
RegFiles0000 = "\x00\x00\x00\x00m\xe7\xa0\x80\xe1\x80\x80t\xdd\xa0"

HKEY_CURRENT_USER\Software\Microsoft\
RestartManager\Session0000
RegFilesHash = "{random characters}"

HKEY_CURRENT_USER\Software\LopeSoft\
FileMenu Tools
AddToSubMenu = "1"

HKEY_CURRENT_USER\Software\LopeSoft\
FileMenu Tools
Lang = "1033"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Uninstall\
FileMenuTools_is1
Inno Setup: Setup Version = "5.6.0 (a)"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Uninstall\
FileMenuTools_is1
Inno Setup: App Path = "%System Root%\Program Files\LopeSoft\FileMenu Tools"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Uninstall\
FileMenuTools_is1
InstallLocation = "%System Root%\Program Files\LopeSoft\FileMenu Tools"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Uninstall\
FileMenuTools_is1
Inno Setup: Icon Group = "FileMenu Tools"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Uninstall\
FileMenuTools_is1
Inno Setup: User = "{username}"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Uninstall\
FileMenuTools_is1
Inno Setup: Selected Tasks = "desktopicon"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Uninstall\
FileMenuTools_is1
Inno Setup: Deselected Tasks = ""

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Uninstall\
FileMenuTools_is1
Inno Setup: Language = "english"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Uninstall\
FileMenuTools_is1
DisplayName = "FileMenu Tools 7.6.2"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Uninstall\
FileMenuTools_is1
DisplayIcon = "%System Root%\Program Files\LopeSoft\FileMenu Tools\FileMenuTools64.exe"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Uninstall\
FileMenuTools_is1
UninstallString = "%System Root%\Program Files\LopeSoft\FileMenu Tools\unins000.exe"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Uninstall\
FileMenuTools_is1
QuietUninstallString = "%System Root%\Program Files\LopeSoft\FileMenu Tools\unins000.exe /SILENT"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Uninstall\
FileMenuTools_is1
DisplayVersion = "7.6.2"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Uninstall\
FileMenuTools_is1
Publisher = "LopeSoft"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Uninstall\
FileMenuTools_is1
URLInfoAbout = "https://www.{BLOCKED}ft.com"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Uninstall\
FileMenuTools_is1
HelpLink = "https://www.{BLOCKED}ft.com"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Uninstall\
FileMenuTools_is1
URLUpdateInfo = "https://www.{BLOCKED}ft.com"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Uninstall\
FileMenuTools_is1
NoModify = "1"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Uninstall\
FileMenuTools_is1
NoRepair = "1"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Uninstall\
FileMenuTools_is1
InstallDate = "20191106"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Uninstall\
FileMenuTools_is1
MajorVersion = "7"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Uninstall\
FileMenuTools_is1
MinorVersion = "6"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Uninstall\
FileMenuTools_is1
VersionMajor = "7"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Uninstall\
FileMenuTools_is1
VersionMinor = "6"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Uninstall\
FileMenuTools_is1
EstimatedSize = "38204"

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
Wow6432Node\CLSID\{C1B2C38F-3DCA-4E3D-BC34-D5B87B636543}
(Default) = "FileMenuTools"

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
Wow6432Node\CLSID\{C1B2C38F-3DCA-4E3D-BC34-D5B87B636543}\
InProcServer32
(Default) = "%System Root%\Program Files\LopeSoft\FileMenu Tools\FileMenuTools.dll"

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
Wow6432Node\CLSID\{C1B2C38F-3DCA-4E3D-BC34-D5B87B636543}\
InProcServer32
ThreadingModel = "Apartment"

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
AllFilesystemObjects\shellex\ContextMenuHandlers\
FileMenuTools
(Default) = "{C1B2C38F-3DCA-4E3D-BC34-D5B87B636543}"

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
Folder\ShellEx\ContextMenuHandlers\
FileMenuTools
(Default) = "{C1B2C38F-3DCA-4E3D-BC34-D5B87B636543}"

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
Directory\shellex\ContextMenuHandlers\
FileMenuTools
(Default) = "{C1B2C38F-3DCA-4E3D-BC34-D5B87B636543}"

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
Directory\Background\shellex\
ContextMenuHandlers\FileMenuTools
(Default) = "{C1B2C38F-3DCA-4E3D-BC34-D5B87B636543}"

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\
Microsoft\Windows\CurrentVersion\
Shell Extensions\Approved
{C1B2C38F-3DCA-4E3D-BC34-D5B87B636543} = "FileMenuTools"

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
CLSID\{C1B2C38F-3DCA-4E3D-BC34-D5B87B636543}
(Default) = "FileMenuTools"

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
CLSID\{C1B2C38F-3DCA-4E3D-BC34-D5B87B636543}\InProcServer32
(Default) = "%System Root%\Program Files\LopeSoft\FileMenu Tools\FileMenuTools64.dll"

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
CLSID\{C1B2C38F-3DCA-4E3D-BC34-D5B87B636543}\InProcServer32
ThreadingModel = "Apartment"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Shell Extensions\
Approved
{C1B2C38F-3DCA-4E3D-BC34-D5B87B636543} = "FileMenuTools"

It deletes the following registry keys:

HKEY_CURRENT_USER\Software\Microsoft\
RestartManager\Session0000\RegFilesHash

HKEY_CURRENT_USER\Software\Microsoft\
RestartManager\Session0000\RegFiles0000

HKEY_CURRENT_USER\Software\Microsoft\
RestartManager\Session0000\Sequence

HKEY_CURRENT_USER\Software\Microsoft\
RestartManager\Session0000\SessionHash

HKEY_CURRENT_USER\Software\Microsoft\
RestartManager\Session0000\Owner

Dropping Routine

This Potentially Unwanted Application drops the following files:

  • %System Root%\Program Files\LopeSoft\FileMenu Tools\FileMenuTools_enu.chm
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\is-6KS1K.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\finnish_dll.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-SJ6JD.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\FileMenuTools.dll
  • %All Users Profile%\Microsoft\Windows\Start Menu\Programs\FileMenu Tools\Configure FileMenu Tools.lnk
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-NLDSG.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\CrashSender\crashrpt_lang.ini
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\is-DK0TA.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\japanese_dll.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-SLULK.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-PH6RU.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\is-94OEO.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\unins000.dat
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-FS0S8.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\portuguese-br_dll.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\finnish_exe.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\italian_dll.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\slovak_exe.lng
  • %System Root%\Users\Public\Desktop\Configure FileMenu Tools.lnk
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-JTLT0.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\italian_exe.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\ukrainian_exe.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-QNNJB.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\russian_dll.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-TKHEN.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\valencian_exe.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\hungarian_exe.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\french_exe.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\FileMenuTools_ita.chm
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-4HERA.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\is-0RO4U.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-9PGK3.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-3593A.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-UCPIM.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\FileMenuTools_fr.chm
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\chinese_traditional_dll.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\ukrainian_dll.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\english_dll.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-PB1P6.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-B6HGS.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-LASSN.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-5139G.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\swedish_dll.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-9O613.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\danish_dll.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\slovak_dll.lng
  • %All Users Profile%\Microsoft\Windows\Start Menu\Programs\FileMenu Tools\FileMenu Tools Help.lnk
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\portuguese-br_exe.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\danish_exe.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\chinese_traditional_exe.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-STOOR.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\Chinese(Simplified)_exe.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\CrashSender\CrashSender1403_x64.exe
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\is-VHL9D.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-4NDNF.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-BR8C8.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\Polish_exe.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\swedish_exe.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-QAQ9T.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\cmdfmt64.exe
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-49M79.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\CrashSender\is-3SSIV.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-END6N.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-C2SU2.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\dutch_dll.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-M5V82.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\CrashSender\is-DDGDI.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\valencian_dll.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\korean_dll.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\FileMenuTools_esp.chm
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\dutch (nl)_exe.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\unins000.exe
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-PR2V3.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\japanese_exe.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\korean_exe.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-2CQ2S.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-NROOQ.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\hungarian_dll.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\spanish_dll.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\is-H9LIO.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-8P9AT.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\is-EHDLU.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-JGJP6.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\german_dll.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\FileMenuTools64.exe
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-OUHJH.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-TDRGG.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-OLIO0.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\FileMenuTools64.dll
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\czech_exe.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\cmdfmt.exe
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\spanish_exe.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\romanian_exe.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\english_exe.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\french_dll.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\czech_dll.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-5CVAG.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-4H4JT.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-98OTE.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-56A9H.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\romanian_dll.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\is-U5BBB.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\dutch (nl)_dll.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\CrashSender\CrashSender1403.exe
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\is-BA75S.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\FileMenuTools.exe
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\Polish_dll.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-LUKKM.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-447GV.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\russian_exe.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-6D5PN.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\german_exe.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-RAPIF.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-IL4JI.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\Turkish_exe.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-MNL8H.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-MLCDV.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\dutch_exe.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\is-N8DGB.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-HLQ94.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\Turkish_dll.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-JBDQH.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\CrashSender\is-DQHVN.tmp
  • %Program Files%\Common Files\~zxfbkmp.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\Chinese(Simplified)_dll.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-IIC6Q.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\is-33ETC.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-JDTD2.tmp

(Note: %System Root% is the Windows root folder, where it usually is C:\ on all Windows operating system versions.. %All Users Profile% is the common user's profile folder, which is usually C:\Documents and Settings\All Users on Windows 2000(32-bit), XP, and Server 2003(32-bit), or C:\ProgramData on Windows Vista, 7, 8, 8.1, 2008(64-bit), 2012(64-bit) and 10(64-bit). . %Program Files% is the default Program Files folder, usually C:\Program Files in Windows 2000(32-bit), Server 2003(32-bit), XP, Vista(64-bit), 7, 8, 8.1, 2008(64-bit), 2012(64-bit) and 10(64-bit) , or C:\Program Files (x86) in Windows XP(64-bit), Vista(64-bit), 7(64-bit), 8(64-bit), 8.1(64-bit), 2008(64-bit), 2012(64-bit) and 10(64-bit).)

This report is generated via an automated analysis system.

  SOLUTION

Minimum Scan Engine:

9.850

Step 1

Before doing any scans, Windows 7, Windows 8, Windows 8.1, and Windows 10 users must disable System Restore to allow full scanning of their computers.

Step 2

Identify and terminate files detected as PUA.Win32.SilentInstall.C

[ Learn More ]
  1. Windows Task Manager may not display all running processes. In this case, please use a third-party process viewer, preferably Process Explorer, to terminate the malware/grayware/spyware file. You may download the said tool here.
  2. If the detected file is displayed in either Windows Task Manager or Process Explorer but you cannot delete it, restart your computer in safe mode. To do this, refer to this link for the complete steps.
  3. If the detected file is not displayed in either Windows Task Manager or Process Explorer, continue doing the next steps.

Step 3

Delete this registry value

[ Learn More ]

Important: Editing the Windows Registry incorrectly can lead to irreversible system malfunction. Please do this step only if you know how or you can ask assistance from your system administrator. Else, check this Microsoft article first before modifying your computer's registry.

  • In HKEY_CURRENT_USER\Software\Microsoft\RestartManager\Session0000
    • Owner = "\x0c\x07\x00\x00z\xdezd}\x94\xd5\x01"
  • In HKEY_CURRENT_USER\Software\Microsoft\RestartManager\Session0000
    • SessionHash = "qO\xf7\xea\x93\xb3\x15E\xfa\xc3[w/h\x9b\x1e5\xf5\x82/%\x9d\x1a`a\xc3H\xf8\x865"
  • In HKEY_CURRENT_USER\Software\Microsoft\RestartManager\Session0000
    • Sequence = "1"
  • In HKEY_CURRENT_USER\Software\Microsoft\RestartManager\Session0000
    • RegFiles0000 = "\x00\x00\x00\x00m\xe7\xa0\x80\xe1\x80\x80t\xdd\xa0"
  • In HKEY_CURRENT_USER\Software\Microsoft\RestartManager\Session0000
    • RegFilesHash = "{random characters}"
  • In HKEY_CURRENT_USER\Software\LopeSoft\FileMenu Tools
    • AddToSubMenu = "1"
  • In HKEY_CURRENT_USER\Software\LopeSoft\FileMenu Tools
    • Lang = "1033"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\FileMenuTools_is1
    • Inno Setup: Setup Version = "5.6.0 (a)"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\FileMenuTools_is1
    • Inno Setup: App Path = "%System Root%\Program Files\LopeSoft\FileMenu Tools"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\FileMenuTools_is1
    • InstallLocation = "%System Root%\Program Files\LopeSoft\FileMenu Tools"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\FileMenuTools_is1
    • Inno Setup: Icon Group = "FileMenu Tools"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\FileMenuTools_is1
    • Inno Setup: User = "{username}"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\FileMenuTools_is1
    • Inno Setup: Selected Tasks = "desktopicon"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\FileMenuTools_is1
    • Inno Setup: Deselected Tasks = ""
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\FileMenuTools_is1
    • Inno Setup: Language = "english"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\FileMenuTools_is1
    • DisplayName = "FileMenu Tools 7.6.2"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\FileMenuTools_is1
    • DisplayIcon = "%System Root%\Program Files\LopeSoft\FileMenu Tools\FileMenuTools64.exe"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\FileMenuTools_is1
    • UninstallString = "%System Root%\Program Files\LopeSoft\FileMenu Tools\unins000.exe"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\FileMenuTools_is1
    • QuietUninstallString = "%System Root%\Program Files\LopeSoft\FileMenu Tools\unins000.exe /SILENT"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\FileMenuTools_is1
    • DisplayVersion = "7.6.2"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\FileMenuTools_is1
    • Publisher = "LopeSoft"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\FileMenuTools_is1
    • URLInfoAbout = "https://www.{BLOCKED}ft.com"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\FileMenuTools_is1
    • HelpLink = "https://www.{BLOCKED}ft.com"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\FileMenuTools_is1
    • URLUpdateInfo = "https://www.{BLOCKED}ft.com"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\FileMenuTools_is1
    • NoModify = "1"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\FileMenuTools_is1
    • NoRepair = "1"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\FileMenuTools_is1
    • InstallDate = "20191106"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\FileMenuTools_is1
    • MajorVersion = "7"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\FileMenuTools_is1
    • MinorVersion = "6"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\FileMenuTools_is1
    • VersionMajor = "7"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\FileMenuTools_is1
    • VersionMinor = "6"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\FileMenuTools_is1
    • EstimatedSize = "38204"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{C1B2C38F-3DCA-4E3D-BC34-D5B87B636543}
    • (Default) = "FileMenuTools"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{C1B2C38F-3DCA-4E3D-BC34-D5B87B636543}\InProcServer32
    • (Default) = "%System Root%\Program Files\LopeSoft\FileMenu Tools\FileMenuTools.dll"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{C1B2C38F-3DCA-4E3D-BC34-D5B87B636543}\InProcServer32
    • ThreadingModel = "Apartment"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AllFilesystemObjects\shellex\ContextMenuHandlers\FileMenuTools
    • (Default) = "{C1B2C38F-3DCA-4E3D-BC34-D5B87B636543}"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\ShellEx\ContextMenuHandlers\FileMenuTools
    • (Default) = "{C1B2C38F-3DCA-4E3D-BC34-D5B87B636543}"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Directory\shellex\ContextMenuHandlers\FileMenuTools
    • (Default) = "{C1B2C38F-3DCA-4E3D-BC34-D5B87B636543}"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Directory\Background\shellex\ContextMenuHandlers\FileMenuTools
    • (Default) = "{C1B2C38F-3DCA-4E3D-BC34-D5B87B636543}"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved
    • {C1B2C38F-3DCA-4E3D-BC34-D5B87B636543} = "FileMenuTools"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{C1B2C38F-3DCA-4E3D-BC34-D5B87B636543}
    • (Default) = "FileMenuTools"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{C1B2C38F-3DCA-4E3D-BC34-D5B87B636543}\InProcServer32
    • (Default) = "%System Root%\Program Files\LopeSoft\FileMenu Tools\FileMenuTools64.dll"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{C1B2C38F-3DCA-4E3D-BC34-D5B87B636543}\InProcServer32
    • ThreadingModel = "Apartment"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved
    • {C1B2C38F-3DCA-4E3D-BC34-D5B87B636543} = "FileMenuTools"

Step 4

Search and delete these components

[ Learn More ]
There may be some components that are hidden. Please make sure you check the Search Hidden Files and Folders checkbox in the "More advanced options" option to include all hidden files and folders in the search result.
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\FileMenuTools_enu.chm
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\is-6KS1K.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\finnish_dll.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-SJ6JD.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\FileMenuTools.dll
  • %All Users Profile%\Microsoft\Windows\Start Menu\Programs\FileMenu Tools\Configure FileMenu Tools.lnk
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-NLDSG.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\CrashSender\crashrpt_lang.ini
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\is-DK0TA.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\japanese_dll.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-SLULK.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-PH6RU.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\is-94OEO.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\unins000.dat
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-FS0S8.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\portuguese-br_dll.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\finnish_exe.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\italian_dll.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\slovak_exe.lng
  • %System Root%\Users\Public\Desktop\Configure FileMenu Tools.lnk
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-JTLT0.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\italian_exe.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\ukrainian_exe.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-QNNJB.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\russian_dll.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-TKHEN.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\valencian_exe.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\hungarian_exe.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\french_exe.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\FileMenuTools_ita.chm
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-4HERA.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\is-0RO4U.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-9PGK3.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-3593A.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-UCPIM.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\FileMenuTools_fr.chm
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\chinese_traditional_dll.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\ukrainian_dll.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\english_dll.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-PB1P6.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-B6HGS.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-LASSN.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-5139G.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\swedish_dll.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-9O613.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\danish_dll.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\slovak_dll.lng
  • %All Users Profile%\Microsoft\Windows\Start Menu\Programs\FileMenu Tools\FileMenu Tools Help.lnk
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\portuguese-br_exe.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\danish_exe.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\chinese_traditional_exe.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-STOOR.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\Chinese(Simplified)_exe.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\CrashSender\CrashSender1403_x64.exe
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\is-VHL9D.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-4NDNF.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-BR8C8.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\Polish_exe.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\swedish_exe.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-QAQ9T.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\cmdfmt64.exe
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-49M79.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\CrashSender\is-3SSIV.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-END6N.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-C2SU2.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\dutch_dll.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-M5V82.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\CrashSender\is-DDGDI.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\valencian_dll.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\korean_dll.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\FileMenuTools_esp.chm
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\dutch (nl)_exe.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\unins000.exe
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-PR2V3.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\japanese_exe.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\korean_exe.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-2CQ2S.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-NROOQ.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\hungarian_dll.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\spanish_dll.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\is-H9LIO.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-8P9AT.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\is-EHDLU.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-JGJP6.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\german_dll.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\FileMenuTools64.exe
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-OUHJH.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-TDRGG.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-OLIO0.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\FileMenuTools64.dll
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\czech_exe.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\cmdfmt.exe
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\spanish_exe.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\romanian_exe.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\english_exe.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\french_dll.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\czech_dll.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-5CVAG.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-4H4JT.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-98OTE.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-56A9H.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\romanian_dll.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\is-U5BBB.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\dutch (nl)_dll.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\CrashSender\CrashSender1403.exe
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\is-BA75S.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\FileMenuTools.exe
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\Polish_dll.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-LUKKM.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-447GV.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\russian_exe.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-6D5PN.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\german_exe.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-RAPIF.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-IL4JI.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\Turkish_exe.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-MNL8H.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-MLCDV.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\dutch_exe.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\is-N8DGB.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-HLQ94.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\Turkish_dll.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-JBDQH.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\CrashSender\is-DQHVN.tmp
  • %Program Files%\Common Files\~zxfbkmp.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\Chinese(Simplified)_dll.lng
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-IIC6Q.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\is-33ETC.tmp
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang\is-JDTD2.tmp

Step 5

Search and delete these folders

[ Learn More ]
Please make sure you check the Search Hidden Files and Folders checkbox in the More advanced options option to include all hidden folders in the search result.
  • %User Temp%\is-CN4FC.tmp\_isetup
  • %All Users Profile%\Microsoft\Windows\Start Menu\Programs\FileMenu Tools
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\CrashSender
  • %System Root%\Program Files\LopeSoft
  • %System Root%\Program Files\LopeSoft\FileMenu Tools\lang
  • %System Root%\Program Files\LopeSoft\FileMenu Tools

Step 6

Scan your computer with your Trend Micro product to delete files detected as PUA.Win32.SilentInstall.C. If the detected files have already been cleaned, deleted, or quarantined by your Trend Micro product, no further step is required. You may opt to simply delete the quarantined files. Please check the following Trend Micro Support pages for more information:

Step 7

Restore this file from backup only Microsoft-related files will be restored. If this malware/grayware also deleted files related to programs that are not from Microsoft, please reinstall those programs on you computer again.

  • %System Root%\Users\Public\Desktop\Configure FileMenu Tools.pif
  • %All Users Profile%\Microsoft\Windows\Start Menu\Programs\FileMenu Tools\Configure FileMenu Tools.pif
  • %System Root%\Users\Public\Desktop\Configure FileMenu Tools.url
  • %All Users Profile%\Microsoft\Windows\Start Menu\Programs\FileMenu Tools\FileMenu Tools Help.url
  • %All Users Profile%\Microsoft\Windows\Start Menu\Programs\FileMenu Tools\FileMenu Tools Help.pif
  • %All Users Profile%\Microsoft\Windows\Start Menu\Programs\FileMenu Tools\Configure FileMenu Tools.url

Step 8

Restore these deleted registry keys/values from backup

*Note: Only Microsoft-related keys/values will be restored. If the malware/grayware also deleted registry keys/values related to programs that are not from Microsoft, please reinstall those programs on your computer.

  • In HKEY_CURRENT_USER\Software\Microsoft\RestartManager\Session0000
    • RegFilesHash
  • In HKEY_CURRENT_USER\Software\Microsoft\RestartManager\Session0000
    • RegFiles0000
  • In HKEY_CURRENT_USER\Software\Microsoft\RestartManager\Session0000
    • Sequence
  • In HKEY_CURRENT_USER\Software\Microsoft\RestartManager\Session0000
    • SessionHash
  • In HKEY_CURRENT_USER\Software\Microsoft\RestartManager\Session0000
    • Owner


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