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TrojanSpy.Win32.QAKBOT.TIGOCDP

October 28, 2019
 Analysis by: Arianne Grace Dela Cruz
 PLATFORM:

Windows

 OVERALL RISK RATING:
 DAMAGE POTENTIAL:
 DISTRIBUTION POTENTIAL:
 REPORTED INFECTION:
 INFORMATION EXPOSURE:

  • Threat Type: Trojan Spy

  • Destructiveness: No

  • Encrypted: Yes

  • In the wild: Yes

  OVERVIEW

Infection Channel:

Downloaded from the Internet


This Trojan Spy arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.

It connects to a website to send and receive information.

It prevents users from visiting antivirus-related websites that contain specific strings.

  TECHNICAL DETAILS

File Size:

770,048 bytes

File Type:

EXE

Memory Resident:

Yes

Initial Samples Received Date:

17 Oct 2019

Payload:

Connects to URLs/IPs

Arrival Details

This Trojan Spy arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.

Installation

This Trojan Spy drops the following files:

  • %Application Data%\Microsoft\{random folder}\{random name}.dat - encrypted component
  • %Application Data%\Microsoft\{random folder}\{random name}32.dll - encrypted configuration file
  • %User Profile%\{random name}.wpl - dropped JavaScript file
  • %System%\Tasks\{random ID}.job

(Note: %Application Data% is the current user's Application Data folder, which is usually C:\Documents and Settings\{user name}\Application Data on Windows 2000(32-bit), XP, and Server 2003(32-bit), or C:\Users\{user name}\AppData\Roaming on Windows Vista, 7, 8, 8.1, 2008(64-bit), 2012(64-bit) and 10(64-bit).. %User Profile% is the current user's profile folder, which is usually C:\Documents and Settings\{user name} on Windows 2000(32-bit), XP, and Server 2003(32-bit), or C:\Users\{user name} on Windows Vista, 7, 8, 8.1, 2008(64-bit), 2012(64-bit) and 10(64-bit).. %System% is the Windows system folder, where it usually is C:\Windows\System32 on all Windows operating system versions.)

It drops the following copies of itself into the affected system:

  • %Application Data%\Microsoft\{random folder}\{random file name}.exe

(Note: %Application Data% is the current user's Application Data folder, which is usually C:\Documents and Settings\{user name}\Application Data on Windows 2000(32-bit), XP, and Server 2003(32-bit), or C:\Users\{user name}\AppData\Roaming on Windows Vista, 7, 8, 8.1, 2008(64-bit), 2012(64-bit) and 10(64-bit).)

It adds the following processes:

  • %Windows%\explorer.exe
  • {Malware FilePath}\{Malware FileName}.exe /C ← for checking if being analyzed or running in Virtual Environment

(Note: %Windows% is the Windows folder, where it usually is C:\Windows on all Windows operating system versions.)

Autostart Technique

This Trojan Spy creates the following registry entries to enable automatic execution of dropped component at every system startup:

HKEY_CURRENT_USER\Software\Microsoft\
Windows\CurrentVersion\Run
{random} = "%Application Data%\Microsoft\{random folder}\{random name}.exe"

Backdoor Routine

This Trojan Spy connects to the following websites to send and receive information:

  • {generated domain}.(com|net|org|info|biz|org)

Process Termination

This Trojan Spy terminates the following processes if found running in the affected system's memory:

  • ChromeUpdate.exe
  • msdev.exe
  • dbgview.exe
  • ollydbg.exe
  • ctfmon.exe
  • Proxifier.exe
  • nav.exe
  • Microsoft.Notes.exe
  • ShellExperienceHost.exe
  • SecHealthUI.exe
  • windbg.exe

Information Theft

This Trojan Spy monitors the Internet Explorer (IE) activities of the affected system, specifically the address bar or title bar. It recreates a legitimate website with a spoofed login page if a user visits banking sites with the following strings in the address bar or title bar:

  • .hsbcnet.com
  • .ntrs.com
  • .web-access.com
  • .webcashmgmt.com
  • /achupload
  • /cashman/
  • /cashplus/
  • /clkccm/
  • /cmserver/
  • /corpach/
  • /ibws/
  • /payments/ach
  • /payments/ach
  • /stbcorp/
  • /wcmpr/
  • /wcmpw/
  • /wcmtr/
  • /wires/
  • /wiret
  • access.jpmorgan.com
  • accessmoneymanager.com
  • accessonline.abnamro.com
  • achbatchlisting
  • avgthreatlabs.com
  • bankeft.com
  • blilk.com
  • businessaccess.citibank.citigroup.com
  • businessbankingcenter.synovus.com
  • business-eb.ibanking-services.com
  • business-eb.ibanking-services.com
  • businessinternetbanking.synovus.com
  • businessonline.huntington.com
  • businessonline.tdbank.com
  • cashmanageronline.bbt.com
  • cashproonline.bankofamerica.com
  • cashproonline.bankofamerica.com
  • cbs.firstcitizensonline.com
  • chsec.wellsfargo.com
  • cmol.bbt.com
  • cmoltp.bbt.com
  • commerceconnections.commercebank.com
  • commercial.bnc.ca
  • commercial.wachovia.com
  • commercial2.wachovia.com
  • commercial3.wachovia.com
  • commercial4.wachovia.com
  • corporatebanking
  • cpw-achweb.bankofamerica.com
  • ctm.53.com
  • directline4biz.com
  • directpay.wellsfargo.com
  • each.bremer.com
  • ebanking-services.com
  • ecash.arvest.com
  • e-facts.org
  • e-moneyger.com
  • express.53.com
  • firstmeritib.com
  • firstmeritib.com/defaultcorp.aspx
  • goldleafach.com
  • iachwellsprod.wellsfargo.com
  • ibc.klikbca.com
  • intellix.capitalonebank.com
  • iris.sovereignbank.com
  • itreasury.regions.com
  • itreasurypr.regions.com
  • jsp/mainWeb.jsp
  • ktt.key.com
  • moneymanagergps.com
  • netconnect.bokf.com
  • nj00-wcm
  • ocm.suntrust.com
  • olb-ebanking.com
  • onlineserv/CM
  • otm.suntrust.com
  • paylinks.cunet.org
  • paylinks.cunet.org
  • premierview.membersunited.org
  • premierview.membersunited.org
  • providentnjolb.com
  • safeweb.norton.com
  • schwabinstitutional.com
  • scotiaconnect.scotiabank.com
  • securentrycorp.amegybank.com
  • securentrycorp.zionsbank.com
  • singlepoint.usbank.com
  • siteadvisor.com
  • svbconnect.com
  • tcfexpressbusiness.com
  • tdcommercialbanking.com
  • tdetreasury.tdbank.com
  • tmcb.amegybank.com
  • tmcb.zionsbank.com
  • tmconnectweb
  • treas-mgt.frostbank.com
  • treasury.pncbank.com
  • treasurygateway
  • trz.tranzact.org
  • trz.tranzact.org
  • tssportal.jpmorgan.com
  • wc.wachovia.com
  • wcp.wachovia.com
  • web-cashplus.com
  • webexpress.tdbank.com
  • webinfoplus.mandtbank.com
  • wellsoffice.wellsfargo.com

It gathers the following data:

  • Windows Cookies
  • Macromedia Flash Cookies
  • Browser Cookies
  • System Information
  • Network Information
  • GeoIP Locations
  • Digital Certificates

Stolen Information

This Trojan Spy sends the gathered information via HTTP POST to the following URL:

  • 100.{BLOCKED}.{BLOCKED}.8:443
  • 104.{BLOCKED}.{BLOCKED}.45:995
  • 104.{BLOCKED}.{BLOCKED}.20:995
  • 104.{BLOCKED}.{BLOCKED}.213:2222
  • 104.{BLOCKED}.{BLOCKED}.18:443
  • 105.{BLOCKED}.{BLOCKED}.97:995
  • 107.{BLOCKED}.{BLOCKED}.181:443
  • 108.{BLOCKED}.{BLOCKED}.244:443
  • 108.{BLOCKED}.{BLOCKED}.213:8443
  • 108.{BLOCKED}.{BLOCKED}.59:443
  • 108.{BLOCKED}.{BLOCKED}.66:443
  • 108.{BLOCKED}.{BLOCKED}.221:443
  • 110.{BLOCKED}.{BLOCKED}.117:443
  • 111.{BLOCKED}.{BLOCKED}.30:2222
  • 116.{BLOCKED}.{BLOCKED}.130:443
  • 117.{BLOCKED}.{BLOCKED}.149:995
  • 12.{BLOCKED}.{BLOCKED}.146:443
  • 12.{BLOCKED}.{BLOCKED}.3:443
  • 123.{BLOCKED}.{BLOCKED}.47:443
  • 137.{BLOCKED}.{BLOCKED}.25:443
  • 138.{BLOCKED}.{BLOCKED}.214:443
  • 159.{BLOCKED}.{BLOCKED}.115:995
  • 162.{BLOCKED}.{BLOCKED}.166:443
  • 162.{BLOCKED}.{BLOCKED}.30:443
  • 166.{BLOCKED}.{BLOCKED}.194:2078
  • 168.{BLOCKED}.{BLOCKED}.71:443
  • 172.{BLOCKED}.{BLOCKED}.246:443
  • 172.{BLOCKED}.{BLOCKED}.176:443
  • 172.{BLOCKED}.{BLOCKED}.13:995
  • 173.{BLOCKED}.{BLOCKED}.169:995
  • 173.{BLOCKED}.{BLOCKED}.216:443
  • 173.{BLOCKED}.{BLOCKED}.3:443
  • 173.{BLOCKED}.{BLOCKED}.11:2222
  • 173.{BLOCKED}.{BLOCKED}.249:443
  • 173.{BLOCKED}.{BLOCKED}.90:22
  • 173.{BLOCKED}.{BLOCKED}.90:990
  • 173.{BLOCKED}.{BLOCKED}.90:995
  • 174.{BLOCKED}.{BLOCKED}.120:995
  • 174.{BLOCKED}.{BLOCKED}.160:443
  • 174.{BLOCKED}.{BLOCKED}.155:995
  • 179.{BLOCKED}.{BLOCKED}.31:443
  • 181.{BLOCKED}.{BLOCKED}.118:443
  • 181.{BLOCKED}.{BLOCKED}.138:995
  • 181.{BLOCKED}.{BLOCKED}.162:443
  • 184.{BLOCKED}.{BLOCKED}.203:2222
  • 184.{BLOCKED}.{BLOCKED}.78:443
  • 184.{BLOCKED}.{BLOCKED}.234:995
  • 187.{BLOCKED}.{BLOCKED}.188:995
  • 190.{BLOCKED}.{BLOCKED}.18:443
  • 190.{BLOCKED}.{BLOCKED}.18:995
  • 192.{BLOCKED}.{BLOCKED}.2:2222
  • 192.{BLOCKED}.{BLOCKED}.185:443
  • 193.{BLOCKED}.{BLOCKED}.19:995
  • 196.{BLOCKED}.{BLOCKED}.208:2222
  • 197.{BLOCKED}.{BLOCKED}.191:995
  • 199.{BLOCKED}.{BLOCKED}.231:995
  • 2.{BLOCKED}.{BLOCKED}.198:443
  • 2.{BLOCKED}.{BLOCKED}.151:443
  • 2.{BLOCKED}.{BLOCKED}.236:443
  • 201.{BLOCKED}.{BLOCKED}.180:995
  • 203.{BLOCKED}.{BLOCKED}.72:443
  • 206.{BLOCKED}.{BLOCKED}.179:443
  • 206.{BLOCKED}.{BLOCKED}.106:50002
  • 207.{BLOCKED}.{BLOCKED}.228:443
  • 207.{BLOCKED}.{BLOCKED}.91:443
  • 209.{BLOCKED}.{BLOCKED}.217:443
  • 217.{BLOCKED}.{BLOCKED}.212:443
  • 222.{BLOCKED}.{BLOCKED}.36:2078
  • 23.{BLOCKED}.{BLOCKED}.215:443
  • 24.{BLOCKED}.{BLOCKED}.155:443
  • 24.{BLOCKED}.{BLOCKED}.58:2222
  • 24.{BLOCKED}.{BLOCKED}.152:443
  • 24.{BLOCKED}.{BLOCKED}.28:443
  • 24.{BLOCKED}.{BLOCKED}.105:2078
  • 24.{BLOCKED}.{BLOCKED}.105:2083
  • 24.{BLOCKED}.{BLOCKED}.105:2087
  • 24.{BLOCKED}.{BLOCKED}.105:2222
  • 24.{BLOCKED}.{BLOCKED}.105:61201
  • 24.{BLOCKED}.{BLOCKED}.9:443
  • 36.{BLOCKED}.{BLOCKED}.250:443
  • 47.{BLOCKED}.{BLOCKED}.85:443
  • 47.{BLOCKED}.{BLOCKED}.154:443
  • 47.{BLOCKED}.{BLOCKED}.154:995
  • 47.{BLOCKED}.{BLOCKED}.10:995
  • 47.{BLOCKED}.{BLOCKED}.230:443
  • 47.{BLOCKED}.{BLOCKED}.253:443
  • 47.{BLOCKED}.{BLOCKED}.26:465
  • 5.{BLOCKED}.{BLOCKED}.156:443
  • 50.{BLOCKED}.{BLOCKED}.220:443
  • 50.{BLOCKED}.{BLOCKED}.74:995
  • 62.{BLOCKED}.{BLOCKED}.217:995
  • 64.{BLOCKED}.{BLOCKED}.29:995
  • 64.{BLOCKED}.{BLOCKED}.172:443
  • 65.{BLOCKED}.{BLOCKED}.83:443
  • 65.{BLOCKED}.{BLOCKED}.240:995
  • 66.{BLOCKED}.{BLOCKED}.176:443
  • 67.{BLOCKED}.{BLOCKED}.98:2222
  • 67.{BLOCKED}.{BLOCKED}.102:443
  • 67.{BLOCKED}.{BLOCKED}.13:443
  • 68.{BLOCKED}.{BLOCKED}.223:443
  • 68.{BLOCKED}.{BLOCKED}.136:443
  • 68.{BLOCKED}.{BLOCKED}.27:443
  • 69.{BLOCKED}.{BLOCKED}.172:995
  • 69.{BLOCKED}.{BLOCKED}.167:443
  • 70.{BLOCKED}.{BLOCKED}.69:443
  • 70.{BLOCKED}.{BLOCKED}.71:443
  • 70.{BLOCKED}.{BLOCKED}.126:2222
  • 71.{BLOCKED}.{BLOCKED}.250:443
  • 71.{BLOCKED}.{BLOCKED}.170:443
  • 71.{BLOCKED}.{BLOCKED}.251:443
  • 71.{BLOCKED}.{BLOCKED}.114:443
  • 71.{BLOCKED}.{BLOCKED}.90:443
  • 72.{BLOCKED}.{BLOCKED}.194:995
  • 72.{BLOCKED}.{BLOCKED}.198:465
  • 72.{BLOCKED}.{BLOCKED}.107:995
  • 72.{BLOCKED}.{BLOCKED}.233:443
  • 72.{BLOCKED}.{BLOCKED}.77:2083
  • 72.{BLOCKED}.{BLOCKED}.182:443
  • 73.{BLOCKED}.{BLOCKED}.150:443
  • 73.{BLOCKED}.{BLOCKED}.6:443
  • 73.{BLOCKED}.{BLOCKED}.222:80
  • 73.{BLOCKED}.{BLOCKED}.237:443
  • 74.{BLOCKED}.{BLOCKED}.181:443
  • 74.{BLOCKED}.{BLOCKED}.250:2222
  • 75.{BLOCKED}.{BLOCKED}.106:443
  • 75.{BLOCKED}.{BLOCKED}.89:443
  • 75.{BLOCKED}.{BLOCKED}.82:443
  • 75.{BLOCKED}.{BLOCKED}.82:995
  • 75.{BLOCKED}.{BLOCKED}.69:443
  • 75.{BLOCKED}.{BLOCKED}.122:443
  • 75.{BLOCKED}.{BLOCKED}.155:3389
  • 75.{BLOCKED}.{BLOCKED}.193:443
  • 75.{BLOCKED}.{BLOCKED}.223:995
  • 76.{BLOCKED}.{BLOCKED}.81:443
  • 76.{BLOCKED}.{BLOCKED}.223:443
  • 76.{BLOCKED}.{BLOCKED}.226:443
  • 79.{BLOCKED}.{BLOCKED}.119:995
  • 80.{BLOCKED}.{BLOCKED}.42:2222
  • 86.{BLOCKED}.{BLOCKED}.248:443
  • 90.{BLOCKED}.{BLOCKED}.155:2222
  • 96.{BLOCKED}.{BLOCKED}.27:2222
  • 96.{BLOCKED}.{BLOCKED}.86:443
  • 98.{BLOCKED}.{BLOCKED}.64:443
  • 98.{BLOCKED}.{BLOCKED}.8:443
  • 98.{BLOCKED}.{BLOCKED}.192:995
  • 99.{BLOCKED}.{BLOCKED}.183:995

Other Details

This Trojan Spy connects to the following URL(s) to check for an Internet connection:

  • baidu.com
  • cnn.com
  • facebook.com
  • linkedin.com
  • mail.ru
  • microsoft.com
  • qq.com
  • wikipedia.org
  • yahoo.com

It connects to the following URL(s) to get the affected system's IP address:

  • http://www.ip-adress.com

It does the following:

  • It monitors the browsing activities of the affected computer and logs all information related to websites containing the following strings:
    • comet.yahoo.com
    • .hiro.tv
    • safebrowsing.google.com
    • geo.query.yahoo.com
    • googleusercontent.com
    • salesforce.com
    • officeapps.live.com
    • storage.live.com
    • messenger.live.com
    • .twimg.com
    • api.skype.com
    • mail.google.com
    • .bing.com
    • playtoga.com
    • .mozilla.com
    • .mozilla.org
    • hotbar.com
    • lphbs.com
    • contacts.msn.com
    • search.msn.com
    • clients.mindbodyonline.com
    • loyaltyconnect.ihg.com
    • .amazonaws.com
    • audatexsolutions.com
    • mail.services.live.com
    • etsy.com
    • .king.com
    • phantomefx.com
    • facebook.com
    • .gator.com
    • doubleclick.
    • zango.com
    • 180solutions.com
    • wildtangent.com
    • webhancer.com
    • tbreport.bellsouth.net
    • spamblockerutility.com
    • internet-optimizer.com
    • .adworldmedia.com
    • seekmo.com
    • r777r.info
    • sipuku.com
    • eorezo.com
    • newasp.com.cn
    • wpzkq.com
    • radialpoint.com
    • owlforce.com
    • .microsoft.com
    • localhost
    • 127.0.0.1
    • securestudies.com
    • farmville.com
    • mybrowserbar.com
    • auditude.com
    • digitalmediacommunications.com
    • mapquest.com
    • kixeye.com
    • myshopres.com
    • conduit-services.com
    • zynga.com
    • .5min.com
    • netflix.com
    • tubemogul.com
    • youtube.com
    • brightcove.com
    • mochibot
  • It is capable of doing the following:
    • Terminate processes
    • Upload stolen information
    • Perform FTP commands
    • Download configuration and updates
  • After the injection, the loader overwrites its original executable with the 32-bit version of calc.exe:
    • “C:\Windows\System32\cmd.exe” /c ping.exe -n 6 127.0.0.1 & type “C:\Windows\System32\calc.exe” > {Executed MalwareFilePath\Malware Filename}.exe"
  • It terminate itself if the following processes is found in the memory:
    • vmtoolsd.exe
    • vmacthlp.exe
    • metsvc-server.exe
    • windump.exe
  • It attempts to drop copies of itself to other machines in the same network via IPC$ shares
  • It checks the presence of the following Anti-Virus and Security Applications:
    • ccSvcHst.exe
    • avgcsrvx.exe
    • vgsvcx.exe
    • avgcsrva.exe
    • MsMpEng.exe
    • mcshield.exe
    • avp.exe
    • egui.exe
    • ekrn.exe
    • bdagent.exe
    • vsserv.exe
    • vsservppl.exe
    • AvastSvc.exe
    • coreServiceShell.exe
    • PccNTMon.exe
    • NTRTScan.exe
    • SAVAdminService.exe
    • SavService.exe
    • fshoster32.exe
    • WRSA.exe
    • vkise.exe
    • isesrv.exe
    • cmdagent.exe
    • ByteFence.exe
    • MBAMService.exe
    • fmon.exe
  • It sends the following information to the C&C server:
    • ext_ip - External IP
    • dnsname - DNS Name
    • hostname - Host Name
    • user - User Name
    • domain - Domain
    • is_admin - (YES/NO)
    • os - OS Version
    • qbot_version - QBOT Version
    • install_time - Install Time
    • exe - Execution Name and Path
    • prod_id - ID
  • It terminates itself if the following DLL is loaded on its memory:
    • ivm-inject.dll
    • SbieDll.dll
    • sf2.dll
  • It terminates itself when executed in the following Virtual Environments:
    • Virtual HD
    • VirtualProtect
    • VirtualBox
    • CWSandbox
    • VMWare
    • RedHat
    • QEMU
  • It checks if the following Anti-Virus Software are installed:
    • Avast
    • AVG
    • Bitdefender
    • Kaspersky
    • Mcafee
    • Microsoft Security Essentials
    • NOD32
    • Norton
    • Trend Micro

It prevents users from visiting antivirus-related websites that contain the following strings:

  • safeweb.norton.com
  • siteadvisor.com
  • avgthreatlabs.com

It adds the following scheduled tasks:

  • Task Name: {random ID}
    • Schedule: Every 5 Hours
    • Task to be run: %Application Data%\Microsoft\{random folder}\{random name}.exe
    Task Name: {random ID}
    • Schedule: Weekly, Every Tuesday and Wednesday at 12:00:00
    • Task to be run: "cmd.exe /C \ "start /MIN %System%\cscript.exe //E:javascript \ "%User Profile%\{random name}.wpl \"

(Note: %User Profile% is the current user's profile folder, which is usually C:\Documents and Settings\{user name} on Windows 2000(32-bit), XP, and Server 2003(32-bit), or C:\Users\{user name} on Windows Vista, 7, 8, 8.1, 2008(64-bit), 2012(64-bit) and 10(64-bit).)

  SOLUTION

Minimum Scan Engine:

9.850

FIRST VSAPI PATTERN FILE:

15.438.02

FIRST VSAPI PATTERN DATE:

18 Oct 2019

VSAPI OPR PATTERN File:

15.439.00

VSAPI OPR PATTERN Date:

19 Oct 2019

Step 1

Trend Micro Predictive Machine Learning detects and blocks malware at the first sign of its existence, before it executes on your system. When enabled, your Trend Micro product detects this malware under the following machine learning name:

    • Troj.Win32.TRX.XXPE50FFF032

Step 2

Before doing any scans, Windows 7, Windows 8, Windows 8.1, and Windows 10 users must disable System Restore to allow full scanning of their computers.

Step 3

Note that not all files, folders, and registry keys and entries are installed on your computer during this malware's/spyware's/grayware's execution. This may be due to incomplete installation or other operating system conditions. If you do not find the same files/folders/registry information, please proceed to the next step.

Step 4

Restart in Safe Mode

[ Learn More ]

Step 5

Delete this registry value

[ Learn More ]

Important: Editing the Windows Registry incorrectly can lead to irreversible system malfunction. Please do this step only if you know how or you can ask assistance from your system administrator. Else, check this Microsoft article first before modifying your computer's registry.

  • In HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
    • {random} = "%Application Data%\Microsoft\{random folder}\{malware name}.exe"

Step 6

Deleting Scheduled Tasks

The following {Task Name} - {Task to be run} listed should be used in the steps identified below:

  • Task Name: {random ID}
  • Schedule: Every 5 Hours
  • Task to be run: %Application Data%\Microsoft\{random folder}\{random name}.exe
  • Task Name: {random ID}
  • Schedule: Weekly, Every Tuesday and Wednesday at 12:00:00
  • Task to be run: "cmd.exe /C \ "start /MIN %System%\cscript.exe //E:javascript \ "%User Profile%\{random name}.wpl \"

For Windows 2000, Windows XP, and Windows Server 2003:

  1. Open the Windows Scheduled Tasks. Click Start>Programs>Accessories>
    System Tools>Scheduled Tasks.
  2. Locate each {Task Name} values listed above in the Name column.
  3. Right-click on the said file(s) with the aforementioned value.
  4. Click on Properties. In the Run field, check for the listed {Task to be run}.
  5. If the strings match the list above, delete the task.

For Windows Vista, Windows 7, Windows Server 2008, Windows 8, Windows 8.1, and Windows Server 2012:

  1. Open the Windows Task Scheduler. To do this:
    • On Windows Vista, Windows 7, and Windows Server 2008, click Start, type taskschd.msc in the Search input field, then press Enter.
    • On Windows 8, Windows 8.1, and Windows Server 2012, right-click on the lower left corner of the screen, click Run, type taskschd.msc, then press Enter.
  2. In the left panel, click Task Scheduler Library.
  3. In the upper-middle panel, locate each {Task Name} values listed above in the Name column.
  4. In the lower-middle panel, click the Actions tab. In the Details column, check for the {Task to be run} string.
  5. If the said string is found, delete the task.

Step 7

Search and delete this file

[ Learn More ]
There may be some files that are hidden. Please make sure you check the Search Hidden Files and Folders checkbox in the "More advanced options" option to include all hidden files and folders in the search result.
  • %Application Data%\Microsoft\{random folder}\{malware name}.exe
  • %Application Data%\Microsoft\{random folder}\{malware name}.dat - encrypted component
  • %Application Data%\Microsoft\{random folder}\{malware name}32.dll - encrypted configuration file
  • %User Profile%\{malware name}.wpl - dropped JavaScript file
  • %System%\Tasks\{random ID}.job

Step 8

Restart in normal mode and scan your computer with your Trend Micro product for files detected as TrojanSpy.Win32.QAKBOT.TIGOCDP. If the detected files have already been cleaned, deleted, or quarantined by your Trend Micro product, no further step is required. You may opt to simply delete the quarantined files. Please check this Knowledge Base page for more information.


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