TROJ_AGENT.BF

To restart in Safe Mode:

• For Windows 2000 users

1. Restart your computer.
2. Press F8 when you see the Starting Windows bar at the bottom of the screen.
3. Choose the Safe Mode option from the Windows Advanced Options menu then press Enter.

• For Windows XP users

1. Restart your computer.
2. Press F8 after the Power-On Self Test (POST) routine is done. If the Windows Advanced Options menu does not appear, try restarting then pressing F8 several times when the POST screen appears.
3. Choose the Safe Mode option from the Windows Advanced Options menu then press Enter.

• For Windows Server 2003 users

1. Restart your computer.
2. Press F8 after Windows starts up. If the Windows Advanced Options menu does not appear, try restarting again and pressing F8 several times afterward.
3. On the Windows Advanced Option menu, use the arrow keys to select Safe Mode then press Enter.

To delete the registry key this malware/grayware created:

1. Open Registry Editor. Click Start>Run, type REGEDIT, then press Enter.
2. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>Software
3. Still in the left panel, locate and delete the key:
   Media Access
4. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Classes>AppID
5. Still in the left panel, locate and delete the key:
   {735C5A0C-F79F-47A1-8CA1-2A2E482662A8}
6. Again Still in the left panel, locate and delete the key:
   LoaderX.EXE
7. In the left panel, double-click the following:
   HKEY_CLASSES_ROOT
8. Still in the left panel, locate and delete the key:
   MediaAccess.Installer
9. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Classes>MediaAccess.Installer
10. Still in the left panel, locate and delete the key:
    CLSID
11. Again Still in the left panel, locate and delete the key:
    CurVer
12. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>CLSID
13. Still in the left panel, locate and delete the key:
    {1E5F0D38-214B-4085-AD2A-D2290E6A2D2C}
14. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>CLSID>{1E5F0D38-214B-4085-AD2A-D2290E6A2D2C}
15. Still in the left panel, locate and delete the key:
    ProgID
16. Again Still in the left panel, locate and delete the key:
    VersionIndependentProgID
17. Again Still in the left panel, locate and delete the key:
    Programmable
18. Again Still in the left panel, locate and delete the key:
    LocalServer32
19. Again Still in the left panel, locate and delete the key:
    TypeLib
20. Again Still in the left panel, locate and delete the key:
    Implemented Categories
21. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>CLSID>{1E5F0D38-214B-4085-AD2A-D2290E6A2D2C}>Implemented Categories
22. Still in the left panel, locate and delete the key:
    {7DD95801-9882-11CF-9FA9-00AA006C42C4}
23. Again Still in the left panel, locate and delete the key:
    {7DD95802-9882-11CF-9FA9-00AA006C42C4}
24. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>TypeLib
25. Still in the left panel, locate and delete the key:
    {15696AE2-6EA4-47F4-BEA6-A3D32693EFC7}
26. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>TypeLib>{15696AE2-6EA4-47F4-BEA6-A3D32693EFC7}
27. Still in the left panel, locate and delete the key:
    1.0
28. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>TypeLib>{15696AE2-6EA4-47F4-BEA6-A3D32693EFC7}>1.0
29. Still in the left panel, locate and delete the key:
    FLAGS
30. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>TypeLib>{15696AE2-6EA4-47F4-BEA6-A3D32693EFC7}>1.0>0
31. Still in the left panel, locate and delete the key:
    win32
32. Again Still in the left panel, locate and delete the key:
    HELPDIR
33. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>Interface
34. Still in the left panel, locate and delete the key:
    {00ADA225-EA6C-4FB3-82E8-68189201CCB9}
35. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>Interface>{00ADA225-EA6C-4FB3-82E8-68189201CCB9}
36. Still in the left panel, locate and delete the key:
    ProxyStubClsid
37. Again Still in the left panel, locate and delete the key:
    ProxyStubClsid32
38. Again Still in the left panel, locate and delete the key:
    TypeLib
39. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion>Uninstall
40. Still in the left panel, locate and delete the key:
    Media Access
41. Close Registry Editor.

To delete the registry value this malware/grayware created:

1. Open Registry Editor. Click Start>Run, type REGEDIT, then press Enter.
2. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion>Run
3. In the right panel, locate and delete the entry:
   Media Access = "%Program Files%\Media Access\MediaAccK.exe"
4. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Media Access
5. In the right panel, locate and delete the entry:
   track = "1"
6. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Classes>AppID>LoaderX.EXE
7. In the right panel, locate and delete the entry:
   AppID = "{735C5A0C-F79F-47A1-8CA1-2A2E482662A8}"
8. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Classes>CLSID>{1E5F0D38-214B-4085-AD2A-D2290E6A2D2C}
9. In the right panel, locate and delete the entry:
   AppID = "{735C5A0C-F79F-47A1-8CA1-2A2E482662A8}"
10. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>Interface>{00ADA225-EA6C-4FB3-82E8-68189201CCB9}>TypeLib
11. In the right panel, locate and delete the entry:
    Version = "1.0"
12. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion>Uninstall>Media Access
13. In the right panel, locate and delete the entry:
    UninstallString = "%Program Files%\Media Access\MediaAccess.exe /Remove"
14. Again In the right panel, locate and delete the entry:
    DisplayName = "Media Access"
15. Close Registry Editor.

To delete malware/grayware component files:

1. Search for the following files:
   
   • %Program Files%\Media Access\MediaAccC.dll
   • %Program Files%\Media Access\MediaAccK.exe
   • %Program Files%\Media Access\Info.txt
   • %Program Files%\Media Access\MediaAccess.exe
   • %System%\ide21201.vxd
   
   Note: To do a search for the following files, right-click Start then click Search... or Find..., depending on the version of Windows you are running. For each file to be deleted, type its file name in the Named input box. In the Look In drop-down list, select My Computer, then press Enter.
2. Once located, select the file then press SHIFT+DELETE to permanently delete the file.
3. Repeat the said steps for all files listed.

To delete the malware/grayware folder:

1. Right-click Start then click Search... or Find..., depending on the version of Windows you are running.
2. In the Named input box, type:
   
   • %Program Files%\Media Access
3. In the Look In drop-down list, select My Computer, then press Enter.
4. Once located, select the folder then press SHIFT+DELETE to permanently delete the folder.