RANSOM_ETERNITY.A
Trojan:Win32/Skeeyah.A!rfn (MICROSOFT); Gen:Heur.Ransom.HiddenTears.1 (BITDEFENDER); Trojan.Gen.2 (NORTON)
Windows
![](/vinfo/imgFiles/legend.jpg)
Threat Type: Ransomware
Destructiveness: No
Encrypted: No
In the wild: Yes
OVERVIEW
Dropped by other malware
This Ransomware arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.
It encrypts files found in specific folders.
TECHNICAL DETAILS
3,175,936 bytes
EXE
No
02 Dec 2017
Displays message/message boxes
Arrival Details
This Ransomware arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.
Other Details
This Ransomware displays the following message boxes:
It does the following:
- Crashes due to a missing audio file that is supposed to play as soon as the lock screen message is displayed
It locks the screen and displays the following image:
Ransomware Routine
This Ransomware encrypts files found in the following folders:
- C:\Users\Sameera\Desktop\Test
It avoids encrypting files with the following strings in their file name:
- .eTeRnItY
It appends the following extension to the file name of the encrypted files:
- .eTeRnItY
SOLUTION
9.850
13.822.05
02 Dec 2017
13.823.00
03 Dec 2017
Step 1
Before doing any scans, Windows XP, Windows Vista, and Windows 7 users must disable System Restore to allow full scanning of their computers.
Step 2
Note that not all files, folders, and registry keys and entries are installed on your computer during this malware's/spyware's/grayware's execution. This may be due to incomplete installation or other operating system conditions. If you do not find the same files/folders/registry information, please proceed to the next step.
Step 3
Identify and terminate files detected as RANSOM_ETERNITY.A
- Windows Task Manager may not display all running processes. In this case, please use a third-party process viewer, preferably Process Explorer, to terminate the malware/grayware/spyware file. You may download the said tool here.
- If the detected file is displayed in either Windows Task Manager or Process Explorer but you cannot delete it, restart your computer in safe mode. To do this, refer to this link for the complete steps.
- If the detected file is not displayed in either Windows Task Manager or Process Explorer, continue doing the next steps.
Step 4
Scan your computer with your Trend Micro product to delete files detected as RANSOM_ETERNITY.A. If the detected files have already been cleaned, deleted, or quarantined by your Trend Micro product, no further step is required. You may opt to simply delete the quarantined files. Please check the following Trend Micro Support pages for more information:
Step 5
Restore encrypted files from backup.
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